Тёмный

IT: Common IT Helpdesk Issues 

Kevtech IT Support
Подписаться 85 тыс.
Просмотров 14 тыс.
50% 1

Опубликовано:

 

14 окт 2024

Поделиться:

Ссылка:

Скачать:

Готовим ссылку...

Добавить в:

Мой плейлист
Посмотреть позже
Комментарии : 42   
@mike5363
@mike5363 Год назад
What an accurate video, especially the new hires section 😂 Thanks for sharing this Kev!
@christophercahall3092
@christophercahall3092 Год назад
cool ,told a school last week on how I realized looking through log files hard drive failed and replaced it ,that got some positive vibes back
@PopInAPizza
@PopInAPizza Год назад
Great videos Kev. Im trying to get a job in IT right now and I'm studying for my comptia A+ at the moment. I feel confident that I'll do good once i get my feet wet but I'm still nervous. Thanks for making this great content!
@MrRaynier06
@MrRaynier06 Год назад
Started my IT support last Monday. Everything you said in this video is accurate and most programs you mentioned are also used at my company. You’re great! Thanks !
@KevtechITSupport
@KevtechITSupport Год назад
Nice work.
@Spaceguy
@Spaceguy 8 месяцев назад
Just started at an MSP last week this video is spot on. Thanks Kev.
@hmajor023
@hmajor023 Год назад
This video was right on time. Thanks
@maryannoah8036
@maryannoah8036 Год назад
Hi Kevtech, thank you so much for sharing all these amazing videos. I have been watching your videos for the last few months. They have helped me get a job in IT help Desk, however I am really really scared, I don’t know what to expect. All I can think of is what if I get fired? what if I can’t do the job properly? I will be on six-month probation, and all I can think of is that what if they let me go after my probation period is over. Any tips on how to get over this fears.
@KevtechITSupport
@KevtechITSupport Год назад
There supposed to train you so it should be fine.
@Destroymaster100
@Destroymaster100 9 месяцев назад
if they let you go, then you have 6 months of experience now, and just move onto another helpdesk job.
@Jamesninja99
@Jamesninja99 Год назад
Big ups Kev, most of this applies to my day to day now, if you've got any hot tips on shrinking VM profile sizes that'd be swaggy. Hope you have a good rest of your weekend bud!
@KevtechITSupport
@KevtechITSupport Год назад
come by discord and ask for help.
@ccxfrank109
@ccxfrank109 Год назад
I'm about to start my internship next week. What I'm worried about is getting asked to help with things I have never heard of before. Whether it be an app or a program. Hopefully my internship will cover the most common stuff. I don't want to be asking for help all the time. I'm assuming you have to do a lot of research when you are new in a company.
@dj10schannel
@dj10schannel 3 месяца назад
"Net use" pretty useful 👍👍👍
@joshgloballlc3500
@joshgloballlc3500 Год назад
Good Job Kev, this is exactly what i do in my day to day now, CAN YOU DO A VIDEO THINGS HELPDESK DO NOT DO?
@KevtechITSupport
@KevtechITSupport Год назад
I can't because there different levels of helpdesk. Sometimes in helpdesk, you may do system admin stuff or network admin stuff.
@jaimcgee4566
@jaimcgee4566 Год назад
New hires !!! Mis spelling of the name is another problem. 😂😂
@TheAbhorrent1
@TheAbhorrent1 Год назад
Bro the worst feeling. It's It's actually Asheleigh not Ashley Then you gotta go to HR be like wtf you spelled it Ashley
@KevtechITSupport
@KevtechITSupport Год назад
so true.
@xozeintk8093
@xozeintk8093 Год назад
Nice Tips Kev!
@locumania
@locumania Год назад
Thanks for the advice! Do you have a gaming channel? I also like all the Counter Strike games!
@KevtechITSupport
@KevtechITSupport Год назад
I don't have a gaming channel lol
@suhaybmaxamed602
@suhaybmaxamed602 Год назад
Excellent thanks man
@Smokey_IT
@Smokey_IT Год назад
Right on point!
@stevensitsupport
@stevensitsupport Год назад
Computer\HKEY_CURRENT_USER\Network Tip if you try to access it remotely on a user's machine just make sure you enable remote access to the registry on that user's pc. You can do this using Powershell if you have Domain Admin rights. this is the cmdlet script you can run to enable the remote Registry service. YOU MUST HAVE DOMAIN ADMIN RIGHTS TO THIS SUPPLIED BY YOUR COMPANY. If not it won't on a remote user's pc. You must use the invoke command to do this on a user remote PC from your seat remotely. Like below. invoke-command -CN then Name of the PC -- then in curly braces the cmdlets I provided for each below { Set-Service -Name RemoteRegistry - StartupType Automatic } Have fun and keep learning. 1st -- Set-Service -Name RemoteRegistry - StartupType Automatic - This is to change it from Disabled to Automatic 2nd -- Start-Service -Name RemoteRegistry - To start the service! 3rd -- Get-Service -Name RemoteRegistry - This is to see the status of the service after the change is made. 4th -- Stop-Service -Name RemoteRegistry -- to put it back the way it was or a reboot will flip it back to the disabled state. I hope this helps enjoy.
@gregorylightbody255
@gregorylightbody255 28 дней назад
Do you have videos on how to fix each of these issues visually
@KevtechITSupport
@KevtechITSupport 28 дней назад
@@gregorylightbody255 yep. I have over 400 videos
@jaimcgee4566
@jaimcgee4566 Год назад
Awesome !! Tips !!!
@Cl8tn0822
@Cl8tn0822 8 месяцев назад
So it sounds like HR has a Toby character on The Office for good reason
@KevtechITSupport
@KevtechITSupport 8 месяцев назад
Lol
@computerlifesupport
@computerlifesupport Год назад
tbh an 'it' helpdesk is normally to deal with one specific software and the issues that users face when using said software. Some of what you have just stated is in the realm of system administration.
@KevtechITSupport
@KevtechITSupport Год назад
Some helpdesk roles have system admin responsibility. Really depends on the company. Training over 1,000 student. Everyone has different level of access and may seemed to do more beyond regular helpdesk.
@TheAntarcticaProject
@TheAntarcticaProject Год назад
🔥🔥
@drewjifilm
@drewjifilm Год назад
Printers..cant forget about printers XD
@KevtechITSupport
@KevtechITSupport Год назад
Lol
@jaimcgee4566
@jaimcgee4566 Год назад
Where in the registry is that ? To find the path of network share
@KevtechITSupport
@KevtechITSupport Год назад
This one support.carbonite.com/articles/Server-Windows-Files-and-Folders-Located-on-a-Mapped-Drive-Become-Unselected#:~:text=Enter%20regedit%20in%20the%20search,corresponds%20to%20your%20network%20drive.
@stevensitsupport
@stevensitsupport Год назад
Computer\HKEY_CURRENT_USER\Network Tip if you try to access it remotely on a user's machine just make sure you enable remote access to the registry on that user's pc. You can do this using Powershell if you have Domain Admin rights. this is the cmdlet script you can run to enable the remote Registry service. YOU MUST HAVE DOMAIN ADMIN RIGHTS TO THIS SUPPLIED BY YOUR COMPANY. If not it won't on a remote user's pc. You must use the invoke command to do this on a user remote PC from your seat remotely. Like below. invoke-command -CN then Name of the PC -- then in curly braces the cmdlets I provided for each below { Set-Service -Name RemoteRegistry - StartupType Automatic } Have fun and keep learning. 1st -- Set-Service -Name RemoteRegistry - StartupType Automatic - This is to change it from Disabled to Automatic 2nd -- Start-Service -Name RemoteRegistry - To start the service! 3rd -- Get-Service -Name RemoteRegistry - This is to see the status of the service after the change is made. 4th -- Stop-Service -Name RemoteRegistry -- to put it back the way it was or a reboot will flip it back to the disabled state. I hope this helps enjoy.
@latinhawkey
@latinhawkey Год назад
Outlook is the devil!!!
@KevtechITSupport
@KevtechITSupport Год назад
Agree
@brunolua
@brunolua 7 месяцев назад
I just came across your video, do you train Jiu jitsu? I notice an image on you sweater
@KevtechITSupport
@KevtechITSupport 7 месяцев назад
I used too
Далее
IT: What Skills You Need In Helpdesk/IT Support
8:01
Help Desk vs. Service Desk
6:29
Просмотров 93 тыс.
IT:Entry Level Helpdesk (Tips and Tricks Level 1)
11:25
IT: Mock Interviews (Tech Soft Skill Questions)
1:57:21
Viral Video of a Man's Crazy Job Interview
16:02
Просмотров 1,3 млн
I Recorded My IT Help Desk Phone Interview
10:30
Просмотров 301 тыс.