Great videos Kev. Im trying to get a job in IT right now and I'm studying for my comptia A+ at the moment. I feel confident that I'll do good once i get my feet wet but I'm still nervous. Thanks for making this great content!
Started my IT support last Monday. Everything you said in this video is accurate and most programs you mentioned are also used at my company. You’re great! Thanks !
Hi Kevtech, thank you so much for sharing all these amazing videos. I have been watching your videos for the last few months. They have helped me get a job in IT help Desk, however I am really really scared, I don’t know what to expect. All I can think of is what if I get fired? what if I can’t do the job properly? I will be on six-month probation, and all I can think of is that what if they let me go after my probation period is over. Any tips on how to get over this fears.
Big ups Kev, most of this applies to my day to day now, if you've got any hot tips on shrinking VM profile sizes that'd be swaggy. Hope you have a good rest of your weekend bud!
I'm about to start my internship next week. What I'm worried about is getting asked to help with things I have never heard of before. Whether it be an app or a program. Hopefully my internship will cover the most common stuff. I don't want to be asking for help all the time. I'm assuming you have to do a lot of research when you are new in a company.
Computer\HKEY_CURRENT_USER\Network Tip if you try to access it remotely on a user's machine just make sure you enable remote access to the registry on that user's pc. You can do this using Powershell if you have Domain Admin rights. this is the cmdlet script you can run to enable the remote Registry service. YOU MUST HAVE DOMAIN ADMIN RIGHTS TO THIS SUPPLIED BY YOUR COMPANY. If not it won't on a remote user's pc. You must use the invoke command to do this on a user remote PC from your seat remotely. Like below. invoke-command -CN then Name of the PC -- then in curly braces the cmdlets I provided for each below { Set-Service -Name RemoteRegistry - StartupType Automatic } Have fun and keep learning. 1st -- Set-Service -Name RemoteRegistry - StartupType Automatic - This is to change it from Disabled to Automatic 2nd -- Start-Service -Name RemoteRegistry - To start the service! 3rd -- Get-Service -Name RemoteRegistry - This is to see the status of the service after the change is made. 4th -- Stop-Service -Name RemoteRegistry -- to put it back the way it was or a reboot will flip it back to the disabled state. I hope this helps enjoy.
tbh an 'it' helpdesk is normally to deal with one specific software and the issues that users face when using said software. Some of what you have just stated is in the realm of system administration.
Some helpdesk roles have system admin responsibility. Really depends on the company. Training over 1,000 student. Everyone has different level of access and may seemed to do more beyond regular helpdesk.
This one support.carbonite.com/articles/Server-Windows-Files-and-Folders-Located-on-a-Mapped-Drive-Become-Unselected#:~:text=Enter%20regedit%20in%20the%20search,corresponds%20to%20your%20network%20drive.
Computer\HKEY_CURRENT_USER\Network Tip if you try to access it remotely on a user's machine just make sure you enable remote access to the registry on that user's pc. You can do this using Powershell if you have Domain Admin rights. this is the cmdlet script you can run to enable the remote Registry service. YOU MUST HAVE DOMAIN ADMIN RIGHTS TO THIS SUPPLIED BY YOUR COMPANY. If not it won't on a remote user's pc. You must use the invoke command to do this on a user remote PC from your seat remotely. Like below. invoke-command -CN then Name of the PC -- then in curly braces the cmdlets I provided for each below { Set-Service -Name RemoteRegistry - StartupType Automatic } Have fun and keep learning. 1st -- Set-Service -Name RemoteRegistry - StartupType Automatic - This is to change it from Disabled to Automatic 2nd -- Start-Service -Name RemoteRegistry - To start the service! 3rd -- Get-Service -Name RemoteRegistry - This is to see the status of the service after the change is made. 4th -- Stop-Service -Name RemoteRegistry -- to put it back the way it was or a reboot will flip it back to the disabled state. I hope this helps enjoy.