IT: Helpdesk (Understanding A Ticket System Jira) 

Thanks for the uploads man. Youre really helping starting IT lads out there

Just landed my first IT Help Desk role with the help of your videos and your interview questions. Thank you so much for everything. The end goal is Cloud Security but so glad now my foot is in the door!! You are the best man thanks for all the videos!!

Lets freaking go Kev! Another skill Added to the resume. Thank you brother for spending your personal TIME creating content for people like me trying to get in the door

just want to add that detailed description helps other people to tell if the ticket should be high priority or not

I appreciate your videos. Im starting my first job in IT at an MSP for ISP support at the end of this month. I have been studying your videos and trying to get familiar with the basics. My go to resource

The best video I found on JIRA , clear explanation .. to the point . Thanks man

Love this video. The Jira user interface is very easy to understand.

Thank you Kev for taking your time to help others.

very clear explanation. Thank you

Gosh, this guy is great at teaching. Thank you!

nothing like being prepared before they train you, perfect video

I love your stuff Kevin! Finding myself coming back to your videos again and again! thx for great content

Thank you for the upload ! I have like an interview for a job that requires basic knowledge on ticketing systems and this was very easy to understand !

Thanks for this video !!! I haven't used Jira before ....

This video is so helpful, direct to the point and easy to follow. Thank you so much, Kev for this useful and helpful video. Appreciate this a lot. And for that, I’m your new subscriber 👌🏻😊

Thank you Gentle Man....this helps a lot

Excellent video Very Informative keep up the Great work!!!

Great video, you are a beast with the training!!

Thanks Kev. you really just helped me alot!! thanks for sharing your wisdom in tech. I feel more comfortable trying to learn jira now.

Appreciate the vid once again kev! Thinking about booking a coaching appointment with you soon. Working on getting into I.T and learning alot! Obtained my A+ recently, got the free trial for Office 365 (devoloper) and went through the whole system. getting ready to do you windows server 2016 labs, then taking an Microsoft Active Directory Course with Lots of Labs included from CBNuggets as well as a PowerShell Course with lots of labs included! Last but not least, going to study for the CompTIA Server+. My goal is to skip Help Desk 1 and go Directly to Service Desk and then Jr. System Administrator afterwards. After watching your vids, I now know how important certifications and home labs are and how it can improve your resume and give you more to talk about in a interview. Thank you so much for your help once again! Hoping to speak with you soon.

Kev it = king 💯✊👑

I love the channel supper informative even when you have 4 yrs in the IT world a refresh is always nice. I'm about to have the final interview to get a new job in another company and they asked how to disclaim a user before having a remote session with them. any advise?

Jira is way easy than Snow.. I hope i can get a company that uses it JIRA. i am double watching this video thanks, bro.

You've been a lot of help. Thanks

You explained so well, thank you!

Thanks for the upload! Keep it up :)

Hi Kevin , Nice and Helpful video once again. I want to ask that do you have any Playlist of Hepldesk Softwares like Jira, Spiceworks or Service now which would be helpful for IT technicians ? Thanks ...

Thanks Kev .

Hey Kev, Once again you r the man. But I don’t see the website in reference to Jura in your description. Thanks

Thanks for the valuable video.

thanks for the content!

Great Video!! thank you for the anxiety relief lol

you are very helpful as always.

Thank you Kev! Hope you're well!

Thank you Kevin this video was really helpful :-)

Thanks a lot !!!

I’m doing a aws architecture course what does the job look like once I’ve passed my test is it like this

Hello. I’m running a home lab and have several virtual servers and windows 10 machines. I want to build the help desk ticketing system using those people I added to active directory so they can send tickets in. Do I download the ticketing system to my domain controller?

thanks buddy

ty boss

Hi Kev, thank you for creating this video. Do you still have the PowerPoint for this video? Is it available for download?

what do you put in for the your site section?

Hey Kev, I think there's a typo in your title of this video: "Helpesk"

It was that simple SMHHH

How my client can create a ticket?

Can anyone tell me what is ticket?

i see that gba emulator...lol