[LG Sound Bars] How To Optimize The Sound Bar's Sound Manually 

Hey there! Let's see about optimizing that sound quality! Check out this link: spr.ly/6057plSnc. Let us know if it helps on social media @LGUSSupport by sending us a private message. ^Gaby

Hello there. We greatly appreciate that interesting question! We would like to know which specific feature you're asking for. Please send us a private message via Facebook or Twitter for us to provide you an accurate answer. Thank you!! -Kai

Hi, Jasmin. To use the original LG OLED TV remote controller to control the LG S75Q soundbar, you can try the following steps: 1. Connect the soundbar to the TV using the HDMI e-ARC port. 2. Turn on the TV and the soundbar. 3. Press the "Settings" button on the LG Magic Remote. 4. Select "All Settings" and then "Sound". 5. Select "Sound Out" and then "LG Sound Sync (Optical)". 6. Change the setting to "LG Sound Sync (Wireless)". 7. Press the "OK" button on the remote to save the changes. If the above steps do not work please send us a private message on Facebook or Twitter at @LGUSSupport, with your contact information, and we'll be pleased to see what we can do to help. Thank you! ~Luisa

Hi there, Connect an HDMI cable with one end connected to the HDMI output on your set-top and the other to the HDMI1/HDMI2 input port on the soundbar. ② Connect another HDMI cable with one end connected to the HDMI output (TV eARC/ARC) on the soundbar and the other to the HDMI IN port on the back of your TV. Please see the link for reference: tinyurl.com/mrx2bvap. Contact us on social media @LGUSSupport with the serial/model and phone number. We're here to help. ~Tanisha

Hi, there. Thank you for reaching out to LG. Please send us a private message with your product information to explore solutions to your inquiry. ^Jayne

Hello there, Dustin! To better assist you about your speaker and maintain your privacy, please send us a private message on our Facebook or Twitter using @LGUSSupport, and we'll work towards resolving your concern promptly. -Francine

Hello there! Thank you for showing interest in LG products. LG soundbars are designed to enhance the audio experience when paired with LG TVs and other devices, offering immersive sound and various sound modes for different types of content. To fully enjoy 5.1 surround sound for TV shows on your LG soundbar, we recommend selecting the "Movie" or "Cinema" sound mode. These modes are optimized for a cinematic experience and will enhance the audio quality of your TV shows. Feel free to explore different sound modes to find the one that best suits your preferences. Enjoy your immersive viewing experience with an LG soundbar! If you require additional assistance, please feel free to send us a direct message on Facebook or reach out to us at @LGUSSupport. We are more than happy to accommodate you. `Al

Hi there! Thank you for reaching out with your concern about setting up your LG S75Q soundbar with your LG C2 OLED TV. I understand that you would like to use your TV remote instead of the soundbar remote. I'll be happy to assist you with this. To control your LG S75Q soundbar using your LG C2 OLED TV remote, you can follow these steps: 1. Ensure that your LG C2 OLED TV and LG S75Q soundbar are connected properly using an HDMI cable or an optical cable. 2. On your LG C2 OLED TV remote, press the "Settings" or "Home" button to access the TV's settings menu. 3. Navigate to the "Sound" or "Audio" settings on your LG C2 OLED TV. 4. Look for an option called "Sound Out" or "Audio Output" and select it. 5. In the "Sound Out" or "Audio Output" menu, choose the option that corresponds to the connection method you used to connect the soundbar (HDMI or optical). Once you've selected the correct audio output, you should see an option to control the soundbar with your TV remote. Enable this option. Please note that the availability of this feature may vary depending on the specific model and firmware version of your LG C2 OLED TV. If you encounter any difficulties or if this feature is not available on your TV, we recommend referring to the user manual or contacting our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine

@LGUSASupport I appreciate the fast reply, unfortunately it ONLY seems to work when I use the optical cable. If I try using the ARC hdmi connection it won't let me use my TV remote. And that's LGC2 with the LG S75Q soundbar. When I used a Sony soundbar it worked right outa the box using ARC

@LGUSASupport I'm DONE. This crap is not worth it!!! Taking this garbage back and going back to my sony sound bar. Ridiculous that a LG sound bar doesn't work perfectly with a LG TV. This is just frustrating! 2 hours now messing with this crap. Not worth the $$$

Hey there, we see your concern wasn't able to be troubleshooted, but we would like the opportunity to chat to see what we can do to support you best. Please send us a private message on our social media accounts, @LGUSSupport. ~Tegan

Hi there. Thank you for letting us know about your concern with the app regarding the equalizer. We'd be happy to assist you on this. Please send us a private message through @LGUSSupport on Facebook or X for further assistance. - Danee

Called Best Buy and they made good on the $349.

Hello! We want to make sure you're getting the most out of your sound bar, and it'll be our pleasure to help. Just to start narrowing down what's going on, could you clarify what happens when you try the method from the video? We've attached a link to the S75QR Owner's Manual below; please feel free to reach out to us @LGUSSupport if you'd prefer to DM! spr.ly/6052OcgBA ^Ian

Looking for the remote for your LG soundbar? No worries! Our LG soundbars come complete with the remote you need. Exciting, right? Plus, guess what? Some of our fantastic soundbars are currently on sale! 🎉 Check out the awesome selection here: www.lg.com/us/sound-bars Feel the vibe, enhance your audio experience - all in one package! 🎶 -Bridge

Hey there, thank you for taking the time to leave your feedback. We are always innovating and updating our appliances, and we appreciate your time. Please don't hesitate to reach us on Facebook or X using @LGUSSupport with your model, serial, and phone number. We will be sure to get back to you with any direct concerns or questions. ~TammyJo

Thank you for sharing your experience with the LG S75Q soundbar. We apologize for any disappointment or inconvenience this has caused. We understand your frustration and we're sorry to hear that the subwoofer did not meet your expectations. We appreciate your feedback as it helps us identify areas for improvement. For further assistance, please feel free to reach out to us privately on Facebook or Twitter via @LGUSSupport. We're here to help you and appreciate your understanding. ^Sam

UPDATE: after experimenting with WF+, BAS+, TRE- in an effort to find some thump from sub, I stumbled across the "NIGHT TIME" set to ON(by default?). Found the thump and a full bodied sound that now fills the room, which is what I was expecting.👍 Still not thrilled with the configuration/adjustment interface(should be integrated and configurable through the WEBOS on thIS LG "Smart" TV) but sound is VERY good now .

We're glad to hear that you were able to find the thump and full-bodied sound you were expecting by enabling the "NIGHT TIME" setting on your LG "Smart" TV. This feature is designed to enhance the audio experience during nighttime viewing, and it's great to know that it has improved your sound quality. We understand that you still have some concerns about the configuration and adjustment interface. While the interface may not be as integrated and configurable through WEBOS as you would like, we can assure you that our team is constantly working on improving our products and services based on customer feedback. Your input is valuable to us, and we appreciate your feedback on this matter. If you have any further questions or need assistance with your LG TV, please don't hesitate to reach out to us via Facebook or X (Twitter) at @LGUSSupport, and we'll be glad to accommodate you. `Alice

@@LGUSASupport disabling

If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you. ` Alice

Hey there! That doesn't sound right; we'd love a bit more information from you. What's your model number? Let's troubleshoot this together. ^Gaby

LG SP2 is the model number

Hi, there. We're sorry to hear about the issues you've encountered with your LG SP2. Please send us a private message to discuss the problem in detail and explore potential solutions. Thank you ^ Jayne

@@LGUSASupport how do I go about doing that? Edit: what can I private message you on?

Hi, there. You can send us a private message through @LGUSSupport on Facebook or X. Please include your mobile number, the model and serial number of your unit and a brief description of your concern with your message. ^Danee

Hi, Matthew! Thank you for reaching out and sharing your feedback regarding the bass performance of our soundbar. We appreciate your input as it helps us improve our products to better meet the needs of our customers. Please be assured that we will take your suggestion into consideration for future product development. Our team is constantly working to enhance our offerings and provide customizable features that cater to a wide range of audio preferences. In the meantime, we recommend experimenting with different sound settings on your soundbar and adjusting the equalizer settings on your audio source to find the optimal balance for your desired listening experience. This may help achieve a more satisfying bass level at lower volumes. Should you require assistance, please don't hesitate to reach out to us on Facebook or X @LGUSSupport and we'd be more than happy to assist you! ^James.