LiftMaster MyQ not connecting to Wi-Fi - Solved 

Thank you! About 50 trips up and down the ladder following their instructions with no success, then this solved the problem in about 30 seconds.

This man deserves to win an award. I had trouble for 7 months. His video fixed the problem.

I had given up on ever fixing this issue and hadn't used the garage to park my car in 3 months, then one day i stumbled upon this video and I was able to fix the problem in under a minute. Wife is beyond happy. Very grateful to you!! Thank you!

Hello and thank you for posting this!!! Lost my internet for several days last month and with your help I was able to reset myQ! You have made this painless for me-a widowed senior who can still climb a ladder. Thanks again!!

4 years later and you save my life ..... Youre my hero

I just bought a house with 2 Chamberlain MyQ openers. It was driving me crazy since it could never find any Wifi at all. Your video fixed my issue. Thank you.

The fact that these instructions aren’t built into the MyQ app itself is a shame. Thank you!

Thank you, I was frustrated for 2 days going up and down the stairs, unplugging the garage door, resetting my router, changing WiFi names, EVERYTHING!!! What a big sigh of relief to see it work now!

I was skeptical… I’m in the garage waving my router around like a magician… following all of liftmaster’s steps.. troubleshooting, FOR AN HOUR OR MORE etc… THIS WORKED!!!! YOU ARE A GOD AMONGST MEN! A million thank yous!!!!!👏🏻👏🏻👏🏻👏🏻👏🏻

I have to say THAAAAAANKK YOUU. I was going for 1 hour doing the same thT the instructions were given. Horrible and it gave same error. Yours took 6 seconds and PERFECT easy fix. You deserve a great comment ,thank you and a like. 👍

Bless you! I spent at least 2 hours over 2 days going back & forth with the MyQ & LiftMaster instructions. As you said, the instructions they provided were not specific enough. They tell you to hold the black button about 3 seconds until you hear a beep - WRONG! As you stated, you need to hold the button at least 6 seconds & UNTIL ALL LIGHTS ARE NO LONGER LIT. Thank You!

I bought a new house and found the LiftMaster and could not connect. It wanted to see the old owners wifi router. Now it see's mine and its because of your help. Thanks

Amazing that they don’t include this in the app directions; I don’t know how many attempts with the yellow button I tried (the manual method shown in the app) before getting too frustrated and leaving it for months later. Repeat 3-4x and I finally decided just to google it. Thank you!

Spent 2.5 hours dealing with their website with horrible instructions. This guy solved it in 2 minutes for me.

All afternoon in addition to the previous 8 days offline after adding a new router, I watched your explanation and after 90 seconds after resetting it brought my new router name and I entered my password. I was finally able to put my ladder away! I can’t thank you enough, Amer!

That rare moment when you find the videos that solves your problem!! Thank you!!

This guy saved me my 23rd trip up and down a ladder and my 94th “fuck”. Not sure why this isn’t in MyQ’s reconfiguration guide but it should be. RU-vid for the win

Thank you good sir! We just moved and were having this same problem. The app and factory website literally just has you go in circles with no clear explanation. Very frustrating. Thank you!

Being a systems programmer, I found an easier solution. My one MyQ garage door opener would not connect after we experienced a power outage. The light on the back of the unit was blinking (as the video shows). So rather than reset it to the factory settings by pushing in the button, I simple unplugged the garage door motor, waited about 30 seconds and then plugged it back in. This would allow it to go through it's boot-up and diagnostics [once again]. It worked. Now I can open and close the door from my iPhone. More tech stuff if you're interested: After obtaining a new Verizon router for home, I renamed the router to what I had before with the same password. This is done by going into the Administrator settings (real easy) BEFORE connecting it to my home network (aka: plugging the ethernet cable into the back of the router). This rename was done so my two dozen WiFi device would not have to be reconfigured to the new name and password. The devices would "think" they're simply re-connecting to the same network router, as before.

This was a huge help, thank you. Our last modem/router combo died almost a year ago and every couple months I kept trying to reconnect our doors. I could tell it had something to do with the units not wanting to connect to the new router. I certainly won’t forget this in the future!

Thank you so much! Far better than the manufacturers instructions, which don't seem to cover a router replacement

You sir are the life saver. I spent like countless attempts to follow the app instructions but this sealed the deal for me.

Thank you so much for this! I’ve been trying to fix my moms garage for the past hour now. I’d figure RU-vid would have a better answer than the app itself. They should just add a direct link to this video since they’re too lazy to add instructions on how to hard reset the router.

Thank you. This should be the first step in their MyQ app; especially if you are not the first user of the system or you made a mistake during set up. Thank you!

I wish I’d seen this before wasting time with their official instructions..! This is so clear..! Thank you so much..!!!!

I've lived at this house for almost a year now and when I first tried it, it kept circling me around. 10 months later I thought I'd look it up on RU-vid and bam, both doors finally work. Thank you 🎉

You have got to be kidding me!!! I spent weeks trying to get this work and gave up 4 months ago that it would actually work again.... And then this video! Took less than 30 secs to connect. THANK YOU AND BLESS YOU!!!

Perfect! This is way easier than the recommended approach in the manual.

Just stumbled on this video looking up programming a new remote. Man, I have been fighting this issue for over a year! THANK YOU! I had called tech, I was just outside of my warranty, so they offered over the phone only...otherwise it was $140 to come out and troubleshoot. Not happening. Would have been real difficult to ask if I changed router, or to just describe the buttons/colors on the main unit. Wow.

I also had my router switched out and shared your frustration for many months. Thank you for posting this and putting an end to the mystery.

👏Perfect! This was my same problem and I tried using the My Q site to get it reset for weeks. Then I discovered this video and it was just the thing I needed to get it working again. LiftMaster/Chamberlain need to adopt this video to explain how to reset the Garage Door Opener when you change routers!

I initially got my LiftMaster MyQ connected and then changed my wi-fi network password. I wasn't able to reconnect even after following instructions. After watching this video, everything is connected and working as it should! Thanks for the fix!!!

ARE YOU FREAKING KIDDING ME?! I spent hours (YES HOURS!) going back and forth between tp-link, frontier, and Liftmaster. No one could get my opener to connect. After all that, with your one video, in seconds I was connected. THANK YOU SO MUCH, YOU ARE THE MAN!! Oh, and one other thing, I haven't been able to connect for 3 years because I thought my signal was to weak from my supplied modem router. So I got a much better one of my own (TP-Link) and thought the problem was solved. So as you can see your video just solved years of frustration. Again, thank you so much.

Thank you Amer. I also changed my router. I was able to get one of my LiftMasters to reconnect after about a hour of frustration and language not suitable for little ears, but the other one refused to cooperate. Watched your video and 30 seconds later we were back in business. I thank you and my neighbors thank you.

I have spent way too much time searching the internet looking for a solution and it was as simple as resetting it. Thanks for the solution!!

Thank you so much! My opener has been offline for months!! 😞 With the help of your video it’s back online and I can not wait online for an hour! ☺️

Thanks...I can't believe MyQ does not include this simple step in it's instructions. I messed around with my garage door opener for over an hour before finding your video.

I had high hopes, being in the same boat as everyone else with 75,000 trips up and down the ladder with nothing working. after this quick video and I'm up and running!! thank you so so very much!!

Many many videos only showing how to set up a NEW garage door opener. You’re the only one I found to show how to set up garage door opener that already had been set up by previous party. Thank you!!!

I changed out my router and was having issues, your video prevented me from going crazy. MyQ should give you a consulting job. Thanks man!!! 👍🏿👊🏿

Their support was beyond useless, and none of them suggested this as a troubleshooting step. Thank you so much for solving this for me!

You saved the day, the liftmaster was adamant holding the yellow button reset everything. It was the blue that was needed to be reset.

You are a lifesaver, spent 30mins, no where did it say to rest code, thank you! It works now finally!

You are a genius. I cannot believe how uselessthe instructions on the Chamberlain website are. I have tried following them for hours on and off over a year long period quitting over frustration. And this video has solved the issue. It is totally embarrassing to the company - but a huge thank you.

Spent a couple hours trying to get the app to work, without success. Watched your video, and the two second fix. Was able to hook up the app immediately after your fix! Thanks so much!!!

As salam o alaikum Mr Amer, may Allah subhan o Tala give you the ajar for this big help. It’s been like months going back and forth with lift master nothing fixed yet. Thanks to your video I am very positive it will fix by today. Thanks

This worked, thanks so much! And in case anyone is wondering, I'm almost certain this trick does NOT reset or remove other traditional garage openers. So that's good if you want those to still work.

Very helpful video, thank you! I would also suggest an additional step if anyone is still having an issue, like I did: doing the triple clear of the yellow learn button to clear a 310 error code.

Tried connecting most of the day with no success. Right before I went to bed I typed the issue in YT and your vid was the first to populate. I’ll try your fix in the morning and see If I’m one of the many that swear that you’re The man!

Instructions and troubleshooting guides were not even close. This was exactly my issue. Thank you.

You rock, dude! I wish MyQ would have smart, easy fixes like you. Next major issue is getting them to allow us to open the garage door with voice commands.

Thank you so much! I was stuck too and may have been even longer if I hadn’t watch your video. That was clear and concise. Got my garage WiFi going again! Awesome!

This is absolute problem solving videos. I can not tell how many times I had tried and I was pulling my hair all over until this simple fix solves it. MUCH APPRICIATED

Well after going through the app and customer service numerous times, I found this gem and got it done in 30 seconds. Straight to the point. Thanks man.

Thank you. My neighbor had trouble connecting his garage door opener to his wifi. Your video fixed his problem. Nice work. 👍

I have the new Google Nest WiFi and could not get this working and I tried every single option. I even tried moving the WiFi Access point further away forcing a 2.4Ghz connection and nothing. After seeing this video it worked IMMEDIATELY!!!!!! Thank you so much !!!

I too after numerous attempts was unable to connect. I tried several solutions without success until I found your video. It worked as you described. Thank you!

After more than an hour of attempts, looking online, and trying various alternative methods, I finally found your video!! Thank you SO MUCH!

Thank you dude!! I tried for 3days, changed all my wifi settings, reset router etc etc. Then saw you video and got it fixed in 30sec. Thanks a ton!!

Thanks for sharing. I can’t believe such a simple fix isn’t in their troubleshooting guide.

Thank you so much. 13 days without access to my Wifi 🙌🏾

Thank you very much, finally I know I need to press the black button...until three beeps...that is a factory reset...Now I reset the cell phone opener successfully!

3 years later and you’re still helping people. Thank you!!

I called technical support with my Q and received no solution. The guy keep me on the phone wasting my time. I saw this video and the problem was fixed in 15 sec. Thank you for posting this!🙏

This worked for me. It should be noted that a factory reset (holding button 3 times) did NOT wipe the wifi settings, which is really strange, but this method did. Thank you!

Thank you!!!! I have been trying to get mine connected off and on for the past year, I have literally given up on it so many times. After trying your method just once it connected right away! I was literally standing in my garage cheering 😂

I've been trying to get my garage door to connect to wifi and as soon as I watched this and followed his steps I got it connected.

Thank you!!!! This is the only video on RU-vid I found that actually has the right steps to reset the opener properly to connect to new WiFi. Thank you

Wow I wish I came across your video sooner! We changed routers recently and wondering why my phone cannot connect to the garage opener.

Awesome tip. Also had to make sure my wifi was only set to 2.4GHz in order for the garage to connect and ended up having to do a master reset (hold yellow button until light goes off 3 times).

Thank you so much! Been trying to figure this out for over a year and your video set me straight in one go! Really appreciate it.

I’m just one more person who is incredibly grateful that you shared this video with the world! I wanted to cry after several failed attempts! Thank you for saving my sanity!!! You are awesome!

spent about an hour doing the steps on app over and over thinking i was doing it wrong. You just solved it in 2 minutes thanks man

OMG THANK YOU SOOOO MUCH. We tried EVERYTHING and it’s been a year moving into our house and NOTHING WORKED. I even bought wifi range extenders and endless plugging and unplugging wouldn’t work. And this took 5 seconds of my time and IT WORKED. Grateful to you for making this so easy and solving this problem. God bless you

I have same problem. If not for your great video I would not be able to get it fix. Thanks

Changed Access Point and after spending almost an hour trying several methods, nothing worked, soon as I tried this , boom issue corrected in mere seconds, Wow! Thank you sir your video saved me from almost giving up.

Yup, it worked exactly as advertised in this video. Thanks for the tip, Amer...you’re my hero! LOL! Why in the world the manufacturer would fail to mention this simple fix either in their user’s manual or in their online troubleshooting routine is beyond me. Are you listening, Chamberlain and/or MyQ???

Hey! Omg thank you so much!! I love you! Im not sure why or how my garage opener unlinked from my wifi about a month ago and i have tried and tried to reconnect it and nothing worked until i tried your suggestion. I have spent countless or days and time researching and trying different things and nothing ever worked. I was loosing my mind. Thank you so much! You are awesome

Thanks bro! I bought the new Google Wifi AC2200 router today and the garage doors weren't budging with their instructions as mentioned. Rest worked like a charm!

Thank you so much for this!!! I couldn't figure this out for weeks. Shame on Chamberlin for not producing this video on their own. They should ABSOLUTELY send you a check.

Like everyone else, thank you so much!! I switched providers and it would no longer connect. I tried everything and the help tutorials. This fixed everything! Thanks again!

Perfect help! Been trying to fix this since I built a new Wi-Fi network a few days ago. Both doors fixed 10 minutes after watching! Thanks!!

THANK YOU AND GOD BLESS YOU!!!!! I gave up on this for over a year and now it’s working normally. You made my day!!

Thank you! I was so frustrated with this thing, and your video solved my problem on the first try. If they would just tell you in the instructions to hold the button for about 6 seconds, there wouldn't be a problem. Thanks again!

Thank you very much. I concur with everyone else. The thing LiftMaster instructions leave out is the initial step of holding the black button for six seconds. That was the key step. Thank you!!!!

Thank you so much! I was so frustrated with the confusing on how to instruction on the app itself until I came across your post. Much appreciated

Thanks soooo much, like you I was becoming frustrated, that something so simple was not working.

Thank you. I struggled for months to try to fix this and gave up. I finally took the challenge and you came through like a champ 🙏🏾

Thank you! I was going crazy and it's 34*F in my garage. Chamberlain support sucks ass...but you rock, my friend!! Should have checked here two hours ago!!

Thank you for this post!! I was combing through the manuals and Chamberland web posts (which doesn't mention this at all), trying different devices, did a factory reset according to the manual, rebooting, etc. and nothing worked; was getting frustrated! I was actually on hold waiting to speak with a Chamberland tech and found this post. Immediately tried and it worked!! Thanks!! I think Chamberland needs to put a link to this video on their website!

Thank you so much for this video. I got a new router about a month ago and have been trying since then to connect with no success. After watching your video, I reset it and had it setup within a couple of minutes..Again, thanks!!!

Hopefully LiftMaster will update or add this video to their troubleshooting videos or manual. We should not have to go through their manual with no resolve. Thank you for this video. Something so simple should not be this hard! The garage door should also re connect to wi fi after a outage.

Great video. This problem has been mitigated with new instructions in the app. For the rest of us that continue to have probs in 2024 with a new router: it’s due to security settings. If you have 5 and 2.4gzh (my opener was manufactured in 2018), ensure 2.4gzh is enabled, even if you don’t use it for another device. Ensure in security settings on the router ‘GPA’ is on. You can also have GPA 2 or 3 or further advanced, but for older garage door models, GPA must be on 😮😮😮

Thank you! It is a shame that we have to rely on RU-vid videos like this when the company could just put this in some instructions.

I bought my house with MyQ I tried everything to connect to my Wi-Fi. Nothing ever worked thanks for your video I’m all set up

thank you. Spent a few hours and couldn't figure out what the problem. Your video fixed it after 5 minutes.

You’re a lifesaver🙌🏼lost my physical remote and I’ve been having to get out of my car to manually open/close it every time I leave or get home😅

The instructions in the app are very clear. It still won't connect to my new wifi.

This is the only video that has actually helped get me connected

Thank you SO much for posting this video. You saved my sanity. I was trying to figure how to change the wifi for about an hour then I bumped into your video