Dude, thank you very much for this video. My surface book has stopped working and after many tries, this was the only method that really worked for me. Can't find words to thank you enought!
I have Similar issue, when I attach it to the Keyboard it does not Respond, When screen is attached to Keyboard, even if I shut it down,. JUST the Keyboard keeps booting and every 3min for 20sec & make loud fan noise :( Please Help
Did you know how I can fix my problem? I bought the surface book 2 from market place ( a big mistake) and always I turn on is asking by the password from UEFI/ Bios and when I click on cancel, open a screen with the date to change, system info, the management and about. So when I click on management appers one option to Install USB. When I click install USB appers a message with the serial number of my surfacebook 2 and saying : surface_book_2.DFI not founded (Restart) . I tried to boot with a windows 10 usb boot but doesn't work and I tried to contact the microsoft support ( same, doesn't work). Anyone please, help me to recover my computer . I don't know what I can do more. I tried to do EVERY THING you imagine.
Of course, the user had a recent backup of the data on the device so no backup of the appropriate folders was required prior to the restoration. Correct? ;)
@@TimsComputerRepair Wow so you could not pull the drive out of the system or boot via a WinPE or Linux and copy User folder off to external drive? I assume they now have a backup regime in place.
@@GregM Removal of the HDD for a surface pro is no walk in the park. It is very labor intensive and time consuming. Atop of all that you have to actually unglue the display using a heat gun which put the tech in peril of possibly breaking it and having to pay for that. So it just depends on how deep the repairman is willing to go and what the customer is willing to pay.
surface go 2 that won't post, shows windows logo then black screen and thats it. doesn't go into recovery/network/usb boot or bios menu lol looks like water damage though so not going to do anymore :)
So, the 256GB drive was nearly full, allowing 100GB for Windows and miscellaneous crap, what became of the lovely Erica's 150GB of photos, music and documents? Did you boot into a live Linux distro and pull all her precious data off first? Just asking.
@@TimsComputerRepair Oh, too bad. I was able to connect an old non-bootable Windows 7 netbook to my Win 10 Pro desktop and copy the personal folders over.
