you can get the AC power cord that fits into the power brick off of Amazon here amzn.to/48vBspG HelpingHermit is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a way for websites to earn advertising revenues by advertising and linking to Amazon
Hey - I have a previous “older” surface pro which died ! Well I thought it had died until I saw your video and found out about the power button + volume down button restart trick. I honestly thought my Surface pro was finished but your tip saved it - thank you so much 😅
Thank you!! Holding the power and volume up button saved me! I couldnt turn on my computer and the empty battery sign started flashing. The restart allowed me to turn on the computer, then uninstall the Microsoft Surface ACPI-Compliant Battery, and the issue seems to have been fixed!
What if my surface is showing the lower power indicator and I kept the charger and the light is on but the nothing is happening and the battery indicator is still on, like not going away
I was so panic this morning. I was going to work but my Microsoft Surface 6 Pro didn't wanna turn on and it only appeared battery sign. I am really grateful for this video. The tips do work well. Thank you so much, Sir.
IT WORKED ! The charger was lighting up , whenever the battery will die the icon would show up. I’d put it on the charger, but then it wouldn’t restart. But this worked perfectly thank you!!!
Thank you so much, I instantly came to the conclusion that my power brick was broken and didn't care what he said about the power button. But after reading your comment I tried holding the power button down and it worked. You saved me from buying a new power brick for no reason.
I don't know what magic your video did, I was watching it but trying my own ways and it worked. It wasn't working earlier. Anyways good video I must say you have debugged all possible edge cases.
In my case, the issue is with the connector. The contacts on the female part (on the laptop side) don't make connection. This causes the LED to stay off. Sometimes, when I clean the contact within the cavity and reinsert the male part the LED comes on and charging occurs. However, the connection is bad and as soon there is a movement the LED goes off. Bad design by Microsoft!
my wife has a very old surface, will it charge by using a usb cable plugged into tower usb port? Her power cord is broken at the plug that goes into the monitor.
If I helped you fix your device during these crazy troubling times please consider tipping me on Paypal at www.paypal.me/rubberwilbur or leave a Super Thanks above. Even $3 would be greatly appreciated. Thank you so much and please take care of yourself and precious loved ones. You can purchase here or any figure 8 AC 2 prong that is 250v or 125v. www.ebay.com/itm/373771875607
@@Stripes404 Haha, the video is too long and I was rushing, so I didn't want to watch it all. Instead, I kept searching for comments, and yours seemed simple enough to explain how to turn on the computer. I really appreciate it!"
I have two surfaces the one that’s not working the led lights don’t come on and then when I plug it into other surface the charger stops working until I disconnect it from main then reconnect then led light comes on with working surface..
Mine same problem, when we switch the power on button battery display isncoming....... And there is no white light on charger.... I given to service.... Only one year warantee over..... Hope not big problem
I have a Surface Pro 5 and just holding the power button for 20 seconds turned it on. When the login screen appeared, the battery was empty but it said it was charging when I had the Surface power cable plugged in.
In my case, the white lite on the power cord is actually lit/on. Any suggestions on what I could do? It seems that my power cord is good so the problem is with the battery. While I was on battery, I uninstalled and reinstalled the battery driver software but it did not help. Now my battery is down to zero and it is actually not powering on. Any suggestions?
Mine is the same. I got a new charger and it doesn't still work. The last time it charged, it was toggling between charging and not charging. Then it stopped
@@unknownunknown99 This seems like a battery problem and not a power cord issue. I am assuming you have a Surface too, so replacing battery is not an option. Try uninstalling and reinstalling the battery drivers to see if that helps, otherwise you may have to take it to a Microsoft store.
Part of this remedy worked for me. Unplugged the figure 8 part of the cord from the brick and replugged it in and then pressed the power button down on my laptop and it started to boot up!
Got 10 pro 4 units off eBay recently without chargers so i got a couple of generic chargers off Amazon 44W 15V 2.58A for Microsoft Surface Pro 4 Common problem with these, will not draw any charge in any of them so not a single one will boot. Sure i get the light up when plugged in but that's about it. tried every combination and tip to get them working Would you confirm my suspicion these generic chargers don't give out enough wattage to power the devices up ?
Sir i have problem with my serface its not get ON all power cable and Power adopter is oky checked same power adopter with other Serface its working good.. How can i solve my issue?
Mine is still decent, My cord was attatched backwards in the power brick, my tablet screen is damaged and battery life sucks so I will probably just end up selling it anyhow. Thanks for the video.
If the LED at the end of the power shoe lace is lit, does it mean the Power brick is good? Can I fix the brick with some mortar or do I need spackle? If the brick is bad, Home Depot has them for way less than what you said...
Brother thanks alot, I have a surface pro 4 for temporary use of work and it was just stuck at battery 🔋 sign then i just held the power button it turned off and then i clicked the button 2nd time and then it was good to go ❤️❤️❤️❤️
I have 3 different charger including Dock, all of them have same problem, No Led light up, first it was show low battery but now nothing coming up on the screen any more.
Hello i have an another problem i get my surface two days ago and the led is on but my battery is only 0 % its on the charching since hours but not charging
The charger has the light on solid white, and the motherboard is not broken, I know that because the my computer was on when my computer started to not accept power anymore
If it was the battery it would’ve stopped functioning as soon as you unplug it. Since the computer is still operating without a charger. It is the charger that needs attention.