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OE Error Message / LG Washing Machine Drain Pump Replacement

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The OE error message on LG appliances like dishwashers and washing machines is a drain error. The OE error means the machine cannot drain properly, this drainage problem can be caused by a clogged drain line, kinked drain line, clogged filter or a bad drain pump.
This video shows how to replace the drain pump on an LG Washer Dryer Combo Unit. particularly the LG WM3455HW. I bought the new drain pump on Amazon for $24 amzn.to/2CzNovJ Make sure you order the correct pump for your model washing machine.
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zipzapdiy.com
Every repair situation is unique. ZipZapDIY cannot guarantee that your repair will be the same as depicted in this video. You should use this video as one information source of many, and you use this information at your own risk. Any tools, parts recommendations links used in this video must be verified by you to be applicable to your situation. ZipZapDIY cannot be held liable for any results from your improper use of tools or repairs. ZipZapDIY highly encourages you to seek out multiple sources of information regarding the repair depicted in this video. There is no warranty expressed or implied warranty or guarantee that you will experience similar results. You are solely responsible for the safe use of tools and equipment during your repair.

Опубликовано:

4 сен 2024

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Комментарии : 83

@samcgill21 2 года назад

Thanks for the video. Replaced my drain pump motor and there wasn't a cover on mine. Glad your video showed leaving it off, because I didn't have an option. Thanks.

@beckyshannon8905 5 лет назад

Dude I could kiss you I’m so thankful for your efforts to share this!!! It helped me and means a lot to me! I’ve lost my dad and cannot ask for his advice/help, we don’t feel comfortable having tradesmen in our house, we’ve had some bad experiences so this was unbelievably helpful thank you kindly! This is my first ever comment I went to the effort of signing up just to say thank you! Legend thank you so much!!!!

@ZipZapDIY 5 лет назад

I love hearing that! have a great day.

@rigobertosantos8944 Год назад

Thanks a lot you for showing the actual video demonstrations how to fix it the drainage, I have got it now the solution. Keep up the good work for God’s glory! May the Lord and God bountiful bless us all. Watching from the Philippines! 😊🙏🏽❤️🇵🇭

@marie3919 4 года назад

So lastly night my Lg front loader wasn’t spinning or draining I’m very upset so thought of coming on RU-vid and ran across this video. Watched it and went to my machine and did what he did. Problem solved. Clothes washing. Thank you so much

@zackthepicker 4 года назад

I have the same unit and this was so helpful. I ended up removing some build-up from pump and reinstalled it - worked like a charm! Thanks again!

@duanemahon 2 года назад

Helped me - thanks. It’s amazing how much junk was in the filter. Took about 30 minutes to drain and finish the load on its own.

@karentomlinson4818 3 года назад

Thank you, thank you, thank you. You saved me a bunch of money on a service call. Turns out there was a giant hairball stuck in the drain line. Washer works like a charm now.

@biglovedeb9327 3 года назад

Karen Tomlinson - Which is the drain line (what does it look like) and how did you clear it please?

@yvonneleach9650 5 лет назад

I'm a 65 year old woman and just replaced my pump. Thanks for this great video. I would add a tool list...I wasted lots of time with a short screwdriver. I would suggest a magnetic, long screwdriver.

@peanut924 5 лет назад

yes definitely use a magnetic screwdriver. those pesky screws can fall into the machine and takes long to find and fetch them! lol i also learned that if you have a giant magnet and you rub a screwdriver on it, it will become magnetic.

@AI-Consultant 5 лет назад

@@peanut924 i have a giant magnet

@nativekidscrew7801 2 года назад

Thank you for the video!! Was very helpful. Managed to sort out the pump and remove a lot of debris. Machine running 100% now!

@miked4076 4 года назад

Thank you for making this video. Lots of videos coming up showing other models where you need to take apart the entire unit. Luckily found yours before I got too far

@parveenakhtarky5256 2 года назад

Thanks so much I manually drained water the filter was clogged with money and hair pins cleaned it all out smooth as a fiddler thanks

@harshito27 2 года назад

After draining the water manually (some junk came out) it worked again. Thank you sir

@ZipZapDIY 6 лет назад

I got a new pump for $24 amzn.to/2CzNovJ Make sure to purchase the correct pump for your make and model of washing machine. (commissions earned on Amazon Link)

@nthabisengtomotomo1627 2 года назад

Thank you so much. Solved my problem immediately , a sock had blocked the exit hose.

@BlendedFamilyMan 3 года назад

This worked again today and I think I've been here before. Thanks from a repeat customer.

@ZipZapDIY 3 года назад

Ha! Sorry you had to fix it but happy was here to help! I've come back to watch my own videos to get a refresher on some things too!

@jstaggie 5 лет назад

I wish I’d seen this before I did mine: from other videos I took off the top, control panel, and door boot before realizing that my lower cover piece would come off without needing to do any of that. And I removed the whole pump assembly (both the drain and circulation pumps). This looks much simpler, so I’ll use this method next time. Getting that door boot ring reattached was a challenge.

@AI-Consultant 5 лет назад

i agree that gray rubber and that spring ring, was a pain! use this video instead if you have this LG model!!!!!

@BobbieGWhiz 8 месяцев назад

Looks like you used to pump housing after all. Did you mention that? The panel at the bottom makes replacing the pump infinitely easier. Too bad they don’t make them that way anymore.

@paulchandler427 Год назад

Thank You Sir > Luckily mine is like the one in your post > Probably saved me couple hundred dollars. Im leaving my btm trim panel off 4 couple days to ck for leaks (as u suggested) > >> Tnx again

@creativeblood 2 года назад

Thank you so much for this instructional video! I noticed that my black thin hose that you can use to drain excess water is clogged with sand. What is the name of this part so I can replace it as well?

@coltmcl5009 3 года назад

Thank you for this. It was a very easy task to complete.

@jcronin525 11 месяцев назад

⁠ no. Called a repair man. Turns out there are two pumps and the one in front is not the one needing replacement. Good luck!

@hello3618 6 лет назад

Thanks! I have the same model and this video was incredibly helpful.

@ZipZapDIY 6 лет назад

Great!

@michaelvillalon1416 4 месяца назад

Is there any polarity with the 2 electrical connectors? I don't want to mess up. Thanks...

@omegasurf Год назад

Worked great, similar model. The "propeller" on old pump was broken off. This all resulted after washing some very sandy clothes --won't do that again, rinse in sink first!

@virginiamiller765 2 года назад

I have same unit I searched for what it meant took me here and yes thankyou so much

@ThatWanderingNomad 2 года назад

Thank you so much for making this video...

@ivanxyz1 2 года назад

These LG washers have a second pump on the other side of the drain assembly. What is the difference between the drain pump you just replaced and the other pump on the other side?

@TheSovereign2011 3 года назад

1:23 & 4:56 - is it okay to switch the wire positions?

@rgallaga1 2 года назад

Hello After I replaced the pump just like you, mine still not draining, any ideas why is doing it? Thanks a lot

@melissamarotto 2 года назад

Thank you so much for this video. I have a WM3997H*A. How do I know what model on Amazon is right for my machine?

@emcysquare8055 Год назад

Thank you, soooo much!! Amazing!!

@Peachesntoad 2 года назад

I replaced the pump fine and the old was was totally the problem but now the new pump won’t engage! Nothing happens it doesn’t even attempt to turn on now

@AnaMendesPereira 4 года назад

In our case the hose is not draining off the water which only comes off when we unscrew the frontal filter, what could be wrong?

@dublinvids5146 4 года назад

Same issue.

@barrymasters4750 4 года назад

I checked the drain line I replaced the pump I checked my wires in my connections and it still won’t drain what now

@eucme9716 4 года назад

I have the LG model WM4270HVA and it has a pump motor on both sides of the black housing. How can I determine which one is bad or if both are bad? Water was gushing from the bottom during the spin/drain cycle. Thanks

@mohamedsohail4191 2 года назад

Hi, Sir I have the same washing machine and I am not able to find the watts of the drain pump please can u let me know it is 120w or 220w.

@indranilbiswas2365 2 года назад

How much noise of drain pump is acceptable..cause my machine doing noise while draining.

@tommyandersson3145 3 года назад

I am going to fix that on mine wish me the best 😀

@jcronin525 11 месяцев назад

So we replaced our drain pump last week (after clearing the drain line and the drain filter) and we are continuing to get the OE error during the rinse cycle. If we pause the cycle open the door, shut it, and press play again, it starts to drain and we don't get the error and the wash cycle finishes. Tried to reset the whole machine (unplugging, pressing play for 5 seconds, then plugging back in). Hoping that will fix but any other recommendations before we have to call someone in?

@melmojo30 11 месяцев назад

Any luck? Dealing with the same 0E after replacing out pump

@kungcatumshai1069 Год назад

1:32 I have the Model : WM3670HVA LG I have no idea how to take it off the whole front door!!!

@krippri 4 года назад

Perfect! Thank you!

@michaeljrsa 2 года назад

Perfect - 3 screws and replaced for $25 bucks. No appliance repair folks to be found!

@said347bnichikar 4 года назад

My LG machine have 2 drain pumps ,it look like yours ,so i must change the booth?

@cperzam7700 3 года назад

I was wondering the same, my model has 2 pumps

@coachmen8508 4 года назад

For anybody who's thinking of buying one of these or has one We have been fighting with one of these machines for multiple years in our apartment worst machine ever and I mean ever !! Takes forever constant breakdowns ruined clothes oh yeah and for all the times it doesn't drain yeah that little drain hose doesn't work worth anything total mess to deal with I think you're better off Washed by hand then using this machine

@Sherif256 4 года назад

Very helpful, Thanks alot

@biglovedeb9327 3 года назад

ZipZapDIY - I have this machine and it has an OE error. The ONLY way I can drain it is by undoing the little basket cylinder and letting the water run out there. If I take the plug off the little black hose, no water comes out of there. Please help & thank you :)

@marctronixx 2 года назад

same issue im facing. did you find a solution?

@duanemahon 2 года назад

Try inserting a stiff wire in the drain tube to open it up.

@marctronixx 2 года назад

@@duanemahon for me, it was a small ankle sock in between the inner tub and outer tub. i blew forced air in the drain tube and i think this finally dislodged it.

@creativechannel9850 5 лет назад

My LG washer dryer combo model number WM3431HWD. This is the first time this has happened. I don’t know how to fix it but I am trying to figure it out because it looks different than your machine. I took pictures of what I took apart. My machine does not have a front cover like yours. Can you give me a way to contact you and maybe I could figure this out? Your video was very helpful but I have never fixed any appliance. This is new for me. Thank you.

@cazzojake17 6 лет назад

Hi there, very helpful video. I have an LG unit and the model number is either WM2355CS or 805KWSB00822. My question is this: Does the pump correspond with my model washing machine or is it one kind of pump that universally fits all or most LG washer units? I can't find a pump for mine? Any help or direction is appreciated

@ZipZapDIY 6 лет назад

I searched your model number WM2355CS here www.appliancepartspros.com/search.aspx?model=wm2355cs and found the pump here for $23 amzn.to/2FsXzk3 (Verify Before Ordering!) (commissions earned on Amazon Link)

@martingutierrez4284 6 месяцев назад

I have to replace mine every year they keep burning up

@tomswift7666 4 года назад

Thanks!

@ragnarlothbrok4029 4 года назад

If new pump and error code 0E not gone what next ???

@paulh9508 6 лет назад

I have same model followed instructions and replaced pump but once the washer got to rinse cylce it was leaking everywhere. Any ideas on what i did wrong? Thanks.

@ZipZapDIY 6 лет назад

You must have a hose connection or seal that is leaking. I'd check all the connections I know I touched and even the ones I didn't touch.

@jobuya07 5 лет назад

I also experienced a same thing. Just installed it last night, and it started to leak when the cycle starts. Have you solved this issue?

@hp799 6 лет назад

You don’t need to take the machine apart ? Just the bottom ?

@ZipZapDIY 6 лет назад

Fortunately this model only requires the removal of that panel at the front, some models require more intense disassembly, but once you get access to the pump it is very similar.

@leokolev Год назад

Great video! This video really helps me!!!! Thank you and good luck!!!

@unitedbolts8053 2 года назад

Why they make it using plastic??? This is a part that cannot fail!

@zarni000 4 года назад

what if it drains after 1st cycle but doesnt drain after rinse cycle (before spin)? it makes a wirring noise but nothing comes out.... any ideas?

@jonathangalt3773 3 года назад

I had one that intermittently worked and didn't. If that's the case replace it.

@creativechannel9850 5 лет назад

Also, where do I order this drain pump? Can I pick it up locally at a hardware store?

@AI-Consultant 5 лет назад

AMAAZON!

@dianneescasinas9446 4 года назад

What is the model of the washing machine?

@ZipZapDIY 4 года назад

this is the all in one, but process will be similar on others, should give you a good idea of what to expect

@hsinghal1 3 года назад

Yery informative video. I dont know who those 40 dumbos give you thumbs down.

@creativechannel9850 5 лет назад

I have the lg washer dryer combo. The water wouldn’t drain and I found your video. The OE is blinking. My drain and pump is on the left lower side so I don’t know what year machine it is and I know nothing about how to fix this. Is there anyway you can help if I take pictures of my machine? Can you give me an email where we can communicate?

@mbrwn25 3 года назад

LG makes the worst washing machine on the planet. Putting this thing in the garbage and ordering a Speed Queen (which I should of bought in the first place).

@BobbieGWhiz 8 месяцев назад

Mine is doing a beautiful job so far. Hope you’re getting the results you require.

@leokolev Год назад

Funny its working, you have a black wire from the pump on the top before... On the new pump, you have red on the top... I have the same model, the black wire on the top..