The flugelhorn shown in the video is a Van Laar flugelhorn, not an MT flugelhorn. If you're having issues with the MT flugelhorn and purchased it at J. Landress Brass, then we'd be happy to assist! Email us at info@jlbrass.com with details of the issue as well as information verifying the purchase, and our team will take it from there. Let us know if you have any other questions!
Think I'll stick with my Kanstul 1525 copper belle flugel and Denis Wick 4L moutpiece. It also sounds great, is so dark I have to turn on the lights and, best of all, it's paid for! 😊