Paysend - How it works | International Money Transfers 

Hi there. We apologize for any inconvenience. If you need help, please reach us out at success@paysend.com, we'll be happy to assist you.

@@Paysendme know when

@@Paysend I haven't received my funds, your company is scamming people! Your websire says you have live chat but you don't. Money sent via Paysend don't reach destination! NEVER EVER I will use your scam service!

using bots for sure

@@MrDeth777 people just come to read and text I think

It's because this video was used as an ad on RU-vid. So every time this video plays as an advertisement in front of another video, it counts as of you for this video.

Could be an embed somewhere.

I used this it’s amazing

Please email us at success@paysend.com. We'll check your transaction and assist further.

@@Paysend da0

Please did you transfer successfully?

Hi there! Thank you for your interest. Please specify the sending and receiving countries.

andrej brate moj@@Paysend

3,500 US dollars to the Dominican Republic.

Nope, but we might request both sender and recipient's verification. In that case, the transaction would fail and funds return.

Hi there. Please reach us out at success@paysend.com, we'll be happy to help to resolve any issues.

Hello. We deliver money in INR to UPI, directly to Mastercard cards and any bank account in India. In order to use Paysend service you should log in to your Paysend account at www.paysend.com or via app. To make a transfer please follow these instructions: 1. Click the ‘Send Money’ button, select the transfer method, enter the transfer amount, and provide payment details for yourself and the recipient. 2. Make sure all details are correct and review the transfer amount. Then confirm your transaction.

No they didn’t

Hello! Unfortunately, Paysend is not yet available in Malaysia. In the meantime, we're constantly working on launching Paysend in new countries worldwide. Feel free to subscribe to us on social media to stay updated.

Hello! For more information click on the sending or receiving country in the app or online on our website paysend.com. Please take a look and let us know if any questions are left.

Hi, Alicia. The transfer will remain in the pending status until the receiving institution accepts the transaction. Then the status will change to successfully sent. We use standard money sending technologies such as Visa Direct, Mastercard MoneySend, and UnionPay MoneyExpress which generally credits the recipient's card in real-time. However, some banks don't support the technology fully and take more time to process transactions. The delivery time is regulated by the recipient's bank but cannot exceed 3 business days.

That depends on the country of registration. Could you please specify which country the phone number of your Paysend account is linked to?

@@Paysend Hello, the phone number that is linked to an account is from Lithuania.

@@elvinasss2767 Hi there. Stay tuned! It’s coming soon and we’re very excited about it.

Please reach us out at success@paysend.com, we'll check the status of the transfer and will help you out.

Transfers in our service are possible from any card which supports Visa or Mastercard technologies.

Hi. If the transfer was made on weekend (Saturday or Sunday) - the processing time of the transfer will be on Monday. If you need help with your transaction, please contact us by live chat at paysend.com/help or by e-mail at help@paysend.com, we will help you out.

the fees are different depending on which card you use - the card they showed was a credit card, which incurs higher fees but takes the money from your account only after a month or so, while your "normal" card you use in ATMs takes the money instantly, but has lower fees. (All depending on you bank, of course, but in general, its like I said)

Please indicate the country where you're sending from. I'll check for you.

Hello! You can transfer money online to Mastercard cards or bank accounts*, or digital wallets in Egypt for only 20 MXN.

Hello! Thank you for your interest in Paysend. The apartment number is optional so you can just skip it.

Hey. We're explaining it better at paysend.com/en-us/business/acquiring/. Please take a look and let us know if any questions left.

Hello! When you have a minute, please get in touch with us via email success@paysend.com. We'll be pleased to assist you and tackle any issues that occurred.

Unfortunately, no. Our service supports transfers from Visa and Mastercard cards or from the bank account, varying from the country.

Hi there. Please contact us at success@paysend.com, we'll be happy to help you out.

Thank you in advance! I have just sent an e-mail from the address attached to my Paysend account

@paysend Philippines is open now? For paysend?

How to cash out

what about prepaid card to debit card money transfer?

Hello, Paysend fee is fixed for international transfers. While making a transfer, you see the final amount of the transfer. To make the free transfer you can keep an eye out for new promo codes online on our social pages. Sometimes, we also send promo codes to our customers via email or the in-app notification center. Click the bell in the top right-hand corner of the screen for promo notifications!

Hello! We are sorry to hear that you have encountered difficulties using Paysend. When you have a minute, please get in touch with us via email success@paysend.com. We'll be pleased to assist you and tackle any issues that occurred.

That depends on a country. Where are you sending from?

Thanks for your feedback! 💜

Pllpp

Du

@@charlottabergstrom810 How may we help you?

Can u use payeer with this?

Thanks for your feedback! We value the opinion of our customers and will do our best to implement the desired functionality in future updates.

Hi! We’ll send your money in real time, but it could take up to 3 business days depending on your recipient’s bank’s processing time.

Hi there! We offer international money transfers to over 100 countries with low, fixed fees and transfers to the bank accounts are currently free of Paysend charge.

Hello. You can send money from our website paysend.com on your computer. Methods of sending and receiving funds may differ depending on the country. For more information click on the sending country online.

Hello! When you have a minute, please get in touch with us via email success@paysend.com. We'll be pleased to assist you and tackle any issues that occurred.

Hello. We have taken the decision to suspend all transfers from Russia with immediate effect. We would like to thank all our customers who this will effect for their loyalty to Paysend over the last 5 years and we will inform you when we are able to continue our service with you in the future.

Hello! Unfortunately, the information provided in your comment is insufficient for us to check the details. Please send us an email at success@paysend.com with the phone number associated with your Paysend account. We will investigate the issue and assist you further. Thank you.

Hi there. Our service supports Lithuania. If you need help with anything, please get in touch with us by live chat at paysend.com/help or by e-mail at help@paysend.com. We'll help you out!

Have you tried Paysend though? :)

We're sorry to hear about it. Please contact us at success@pasend.com, we'll be happy to help you!

James, we use standard money sending technologies such as Visa Direct, Mastercard MoneySend, and UnionPay MoneyExpress which generally credits the recipient's card in real-time. However, some banks don't support the technology fully and take more time to process transactions. The delivery time is regulated by the recipient's bank but cannot exceed 3 business days.

@@Paysend oo Po Roos ok pio Y you u poop lol oooou ouj I’ll ilooiiooooooooooooojp

Hi! We use standard money sending technologies which help us to send the funds to the recipient's bank in real-time. However, some banks don't support the technology fully and take more time to process transactions. The delivery time is regulated by the recipient's bank but cannot exceed 3 business days. If the transaction hasn’t yet reached the recipient, please email us at success@paysend.com. We will help out!

Nigeria is currently available exclusively as a receiving country. However, we're doing everything possible to start supporting transfers from Nigeria in the upcoming updates. Stay tuned :)

Youssef, Egypt is currently available exclusively as a receiving country.

Hello. Normally it takes a few moments for the funds to arrive to the recipient’s wallet. However, there are wallet providers that do not support these technologies and need more time to process incoming money transfers. The delivery time is regulated by the recipient's wallet provider but cannot exceed 3 business days. Please ask your recipient to confirm with the wallet provider how long they need to credit your recipient's wallet.

Hello! Unfortunately, no. We're constantly working on launching Paysend in new countries worldwide. The Philippines is currently available exclusively as a receiving country. However, we're doing everything possible to start supporting transfers from the Philippines in the upcoming updates. Feel free to subscribe to us on social media to stay updated.

Hello! Whenever your transfer is declined for any reason, the transfer amount (including the Paysend fee) is automatically returned to the sender. However, it may take some time for your bank to process the refund transaction and credit your card or bank account. Let us know if you have any further questions at success@paysend.com.

We support transfers to Sweden! ☺

Daniel, yes! You can☺

The registration in our service is possible from 18 years old. We support transfers from Germany to Turkey to Mastercard cards.

Paysend plc is authorised and regulated by the Financial Conduct Authority in the United Kingdom and VISA and MASTERCARD PCI DSS certified. We invite you to try us out to learn first-hand about our convenience and safety!

Hello, we're sorry to hear that you stopped using us. Please reach out to our Customer Support team so we could into your concerns and help you sort them out. If this wouldn't work out for you and you'd like to close your profile, please reach out to us directly and we'll be happy to help.

Paysend Link allows you to send money to the recipient via a link without entering their details. However, this option supports transfers to bank cards exclusively. Transfers to bank accounts via Link aren't yet available.

@@Paysend And when i sent the money to the recipient already the money would just go directly to the bank account of the recipient? Or does the recipient need to send the request or do anything???

@@user-fk7uy9ux7j If you choose to transfer directly to their bank card, the recipient should only await the payment, nothing else. If you choose Paysend Link option, the recipient will receive an SMS link they need to follow and enter a card details.

Hello! Whenever your transfer is declined for any reason, the transfer amount (including the Paysend fee) is automatically returned to the sender. However, it may take some time for your bank to process the refund transaction and credit your card or bank account. Let us know if you have any further questions at success@paysend.com.

Pakistan isn't available as a sending country, however, it's available for receiving from a few countries.

@@Paysend Can I receive from USA?

@@MCQsInfo Yes, our service supports transfers from the USA to Pakistan! ☺

Hello! Unfortunately, this information is unavailable.

Yes, you can.

Hello! We are sorry to hear about the issue. Unfortunately, the information provided in your review is insufficient for us to check the details. Please send us an email at success@paysend.com. We will investigate the issue and assist you further. Thank you.

I made a transfer 2 days ago and also deducted in my account why untill now my recipient bank don't receive my money

Feel free to get in touch with our customer service team through the 24/7 live chat tool at paysend.com or via email help@paysend.com, we'll help you out! :)

​@@Paysend i have the app but me and my friend cant figure out how to have biger limit on sending/ receiving can i just get reply how to ?

@@reelwolf9474 What's your registration country? :)

@@Paysend im from macedonia sender is from dubai

@@reelwolf9474 Please ask the sender to contact us directly, we'll help!

We invite you to try us out to learn first-hand about our convenience and safety 🙂Paysend is a money remittance service that has been operating in the UK and Europe for 3+ years. Paysend is a participating member of Visa and MasterCard networks. We have also launched operations in the USA and Canada. Paysend service is PCI DSS certified that guarantees security of your financial information.

Sai fora porque fui lesado não coloquei o cód que me enviaram e ainda sem se quer ter acesso au número

@@leandromiguel3598 We're sorry to hear about it. Please send us an email at success@paysend.com with the phone number associated with your Paysend account. We'll investigate the issue and will assist you further.

Hello. Receiving transfers in Nigeria is only possible in USD.

Hello. Sri Lanka is available only for the incoming transfers at the moment. However, we are actively developing our service. As soon as sending funds from Sri Lanka becomes possible, we will publish the information on www.paysend.com.

Mahfuz, our service supports transfers from Israel to Bangladesh. From Bangladesh to Israel not yet.

Hello! We are sorry to hear that you have encountered difficulties using Paysend. When you have a minute, please get in touch with us via email success@paysend.com. We'll be pleased to assist you and tackle any issues that occurred.

Hello. Could you please specify the receiving country?

@@Paysend hi, it's turkey.

@@Hasib1509 You can transfer money online to Visa, Troy, Mastercard cards or bank accounts* in Turkey for only €1.5. Paysend fees for international transfers to a local currency are fixed before completing the transfer. While making a transfer, you see the final amount of the transfer. Please note that sending or receiving banks can charge their own fees for their service. It depends on the conditions of the provision of services of a particular bank. Please contact your bank to clarify if there is an additional fee and whether you can avoid extra commissions in the future.

Hello. Please specify the sender's country.

Sorry if you faced difficulties using our service. Please email us at success@paysend.com. We will be happy to help you out.

Dmitrii, transfers from Russia are carried out in a regular way, however, certain restrictions have been established. It is possible to send funds to the following countries: China, Kyrgyzstan, Uzbekistan and Tajikistan. We also support transfers within Russia. International transfers to Russia have been suspended.

Hello! Please note that we have reached out to you via online chat #1760249. Please be sure to check. Thank you!

Hello. You can transfer money online to Visa, Troy, Mastercard cards or bank accounts in Turkey for only 2 CHF. Transfers to bank accounts are fee-free.

Hi Sadeeq. We don't support transfers in this direction.

We're sorry to hear about it. Please reach us at success@paysend.com, we'll check the status of the transfer and will help you.

If they returned your money?

Hi! We use standard money sending technologies which help us to send the funds to the recipient's bank in real-time. However, some banks don't support the technology fully and take more time to process transactions. The delivery time is regulated by the recipient's bank but cannot exceed 3 business days. If the transaction hasn’t yet reached the recipient, please email us at success@paysend.com. We will help out!

Now its done tq for customer care service 👍🏼👍🏼👍🏼

@@vapeworld1689 Thank you for reaching out! If you have any other questions, feel free to contact us again.

Hello! No, the recipient doesn't need to have a Paysend account to receive a transfer except for the transfer via Paysend Link.

Hi there! Please specify the sending and receiving countries.

@@Paysend Sending From Croatia To Pakistan

@@professionalentertainer5338 Thank you for specifying that. You can transfer money online to Visa, Mastercard cards, bank accounts, or digital wallets in Pakistan for only €1.5.

What would be the country of your registration? :)

@@Paysend England

​@@riyahchoudhury1181 For the UK users we provide sort code and account number, it's a possibility to receive a salary, receive or make payments online and other options. You can find more information by the link: paysend.com/en/global-account

Wassup

Yes, we support transfers in this direction!

@@Paysend can I transfer money to belarus?

@@MrMiike83 Indeed you can, if your country is available for sending! You can see the available countries on our homepage at paysend.com.

Abdalla, please contact us by live chat at paysend.com/help or by e-mail at help@paysend.com, we'll check the status of your transfer and will help you out.

Hello! Unfortunately, Uganda is only available for incoming transfers, as well as Pakistan. In the meantime, we're constantly working on launching Paysend in new countries worldwide. Feel free to subscribe to us on social media to stay updated!

Hello! Georgia is currently available exclusively as a receiving country. However, we're doing everything possible to start supporting transfers from Georgia in the upcoming updates. Please stay tuned!

Hello. We deliver money in NPR directly to Mastercard cards, any bank account and digital wallets in Nepal. If you have any further questions, please let us know.

Hello. We deliver money in UAH directly to any Visa or Mastercard and bank accounts in Ukraine.
If you have any other questions, please let us know, we will be happy to assist you.

Hello. We deliver money in LKR directly to Mastercard cards and bank accounts in Sri Lanka. In order to use Paysend service you should log in to your Paysend account at www.paysend.com or via app. To make a transfer please follow these instructions: 1. Click the ‘Send Money’ button, select the transfer method, enter the transfer amount, and provide payment details for yourself and the recipient. 2. Make sure all details are correct and review the transfer amount. Then confirm your transaction.

Hello! We are sorry to hear about the issue. Unfortunately, the information provided in your review is insufficient for us to check the details. Please send us an email at success@paysend.com. We will investigate the issue and assist you further. Thank you.

This means that the bank card side assigns 3 digits using the invite code 004tb2 the first transfer without commissions

Hello! We strive to make the sign-up process as smooth and effortless as possible. Sadly, we're unable to see at which stage you encountered difficulties based on your review. We'd appreciate it greatly if you refer to our 24/7 support team. You can chat with us in real-time on paysend.com. Alternatively, you can email us at success@paysend.com.

Hello! Unfortunately, the information provided in your comment is insufficient for us to check the details. Please send us an email at success@paysend.com with the phone number associated with your Paysend account. We will investigate the issue and assist you further. Thank you.

Leandro, we're sorry to hear about your situation. Please send us an email at success@paysend.com with the phone number associated with your Paysend account. We'll investigate the issue and will assist you further.

And that money is urgently needed

Hello Joemer, Thanks for reaching out and sorry that the issue occurred! Your request was finalized, and the team has updated you on the current status of your transaction. We apologized if the delay caused you any inconvenience. We would like to thank you for your feedback as we are constantly striving to improve our service and options for customers based on the feedback we receive. If you have any other questions, please let us know, we will be happy to assist you.

Hello. If you’re still experiencing this, please contact us at success@paysend.com, we’ll be happy to assist.

Thanks for your feedback! 💜

We use standard money sending technologies which generally credit the recipient's card in real-time. However, some banks don't support the technology fully and take more time to process transactions. The delivery time is regulated by the recipient's bank but cannot exceed 3 business days.

@@Paysend hmmm not good

@@CHRISM-TV We completely understand your frustration. However, transfer processing terms depend on the receiving banks, and we can't regulate them.

Thank you!