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Summary:
Psychological Safety or Conflict? - you need both!
When you have psychological safety, it actually promotes healthy, non-destructive conflict. When you have both, you get results such as:
- Increased trust and collaboration
- Boosted creativity/innovation (no groupthink)
- Open communication and diverse perspectives
Here are 3 ways YOU can promote healthy conflict and psychological safety:
1. Leadership Role Modeling: Leaders should demonstrate vulnerability, actively listen, and encourage diverse viewpoints. Leaders should model respectful disagreement and guide conflict resolution
2. Create Team Norms: Establish ground rules that promote respect and empathy.
3. Establish a Feedback Culture: Create a safe space for constructive feedback and learning.
Video about feedback: • This is How to Give Fe...
If you want a more resilient, innovative, and cohesive team, cultivating BOTH psychological safety and healthy conflict is the way to go.
24 июн 2024
