Removing and Replacing USB Media Hub, 5th Generation RAM 1500 

Amazing! We disconnected our cables and replugged in without replacing the USB port and our CarPlay works for the first time since bringing our used truck home

Thank you for this video. 30 mins and I was finished. Hopefully my problem is solved

Ok. I figured out the hack to have a USB C cable that works 100% of the time, at least in my truck. The USB C cable has to be a data transfer cable, preferably a USB4 one. It is about twice as thick as a standard cable. I found this out after I used a cable meant for a hard drive. For reference, I bought one from microcenter, item number: 485219 and it works 100% of the time for charging through both usb c ports. Haven’t tried for the USB A ports, but I guess it would be the same thing…just make sure the cable is the real deal quality ones that are even better than the factory apple or Samsung ones.

All 4 of ports on my 2019 constantly power cycle on and off every 5 seconds. I might try changing the hub, but not sure it's worth the effort.

My 20 limited just started saying device not compatible and my usb quit working today so I’m pretty sure mine has taken a crap

My 2019 Ram has the same issue. I just ordered that usb media hub a couple days ago and was hunting for a way to pull the old one out. Could it be another one of those “bring it to the dealership and we’ll flash a software update on your vehicle” type of fix? I hope not, because the waitlist is 2 months just for an oil change at my local dealership

Was this the fix? Thank you in advance for the update!

did you find a solution man? my ‘19 lone star having the same issue