Thanks for the video. You're actually not out of luck if you break the screen. I bought a 23.8" HP monitor and swap the screen. I just did it with a used HP240a monitor. Monitor wasn't exactly compatible as far as screws go so I had to use double sided tape to attach it to plastic frame, but now my daughter's all-in-one works without an external monitor. Part number of the screen inside my HP All-In-One LM238WF5.
Thanks for this video. Servicing all-in-one computers is always a pain in the arse but this machine is easier to get into than an iMac, so that's a plus!
Hi Vikram, thanks for contacting HP Global Social Media Support! We are delighted to hear that you like the video so much! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Excellent breakdown video. Less then 0:30 of footage to resolve RAM issues, slightly different on my model, but close enough to be accurate. Much appreciated.
A quick tip regarding the 22-c0000 models - Some c0000 models will feature a user-upgradable low-power desktop processor rather than a soldered-on laptop processor. The process to remove and replace it is as follows: 1. Remove the hinge cover, stand, speaker cover, and partially separate the rear cover and LCD panel assemblies. 2. Unscrew the fan assembly and remove it. 3. Locate the captive Phillips #1 screws on the heatsink as outlined by the stencils on the heatsink, and carefully unscrew them. 4. Remove the heatsink. Be sure to clean off all of the thermal paste on the heatsink before reinstalling it. 5. Locate the retention arm on the CPU socket. In normal cases, it should be on the right hand side of the socket. 6. Pull the retention arm away from its holding clip and above the mainboard. The CPU lock should lift up and away from the CPU. 7. Remove the CPU by grasping both sides of it and gently removing it. Clean off all of the thermal paste and store your old CPU in a dry and cool place. 8. Check your new CPU before you install it. It must have no visible damage to any of the pins if you look at it from different angles. 9. Carefully grab the CPU and install it into the mainboard. Be sure to give the CPU a slight wriggle to ensure it is in the socket securely. 10. Close the CPU retention mechanism by grabbing the retention arm and bringing it down beside the CPU and socket. Pull the retention arm back into its holding clip. 11. Apply new thermal paste to the CPU before reinstalling the heatsink. 12. Reinstall the heatsink and fan assemblies. Make sure all screws are securely tightened. 13. Remerge the rear cover and LCD panel assemblies, and reinstall the speaker cover, stand, and hinge cover. Keep in mind that you may need to reinstall the operating system of your choice onto your computer so as to not cause any hardware compatibility issues.
+Alassane Sabi piri dogo thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you refer our localized channel link: ru-vid.com
Hi Ed, thanks for contacting HP Global Social Media Support! We are delighted to hear that you like the video so much! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi Nitin, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
I really appreciate the video! I am having trouble getting the LCD out of the case and I don't want to force it too much. Is there a "secret screw" I missed? In the videos I have watched, the screen pops out quite easily and mine isn't cooperating. Don't want to break anything! My wife would not be happy!
+Dave Beal HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
+Alexis Rosero thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ru-vid.com
Hi Patricio, thanks for contacting! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
Hello Xtopher, I just came across this case. Please help me with the product details. I'll provide you with the same SSD installed. Also, if you could help me with your country I's be happy to assist you with the purchase details. Regards, Damini- HP Social Media Sales Specialist
You should check for product tag. HP and Dell usually have them for easier product recognition/servicing. support.hp.com/us-en/document/bph07555 Then search on web or directly on HP web site for specs.
what is the exact ssd for hp all-in-one 22-coxx nvme or m.2 ssd? then the exact ram size also? please help because i want to upgrade then i can buy exactly item
Hola David, ¡gracias por ponerse en contacto con el soporte global de redes sociales de HP! Entiendo que necesita el número de pieza de la pantalla. Haré todo lo posible para ayudarte. Utilice el navegador de piezas HP para identificar la pieza: hp.care/3RveuJC Y pídalo a través de la tienda de piezas de HP: bit.ly/3nKMYrs Soporte técnico de redes sociales de Binu-HP
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! I'm having trouble looking up your exact AIO model, Could you help me out by providing me a serial/product number of your AIO in order for me to look for the RAM info., you asked for. Let me know! Akhil_HP Social Media Tech Support
Hi, I want to adapt the graphs but, in the specifications, the maximum limiting graph does not appear, nor the compatible minimum graph. In the HP All-in-one - 22-c000la. Thanks
You didn't even show switching the screen out. Just took off the backing for the panel and stuff and reconnected the cables. Replaceing the screen is the most important part
+Divesh Parmar Please contact our phone support team to fix this issue: Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the SSD bracket. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/6051YamdS And order it via the HP Parts store: hp.care/6052Yamds Regards, HP Support
Hi Harsh, thanks for contacting HP Global Social Media Support! I understand that you need to know about upgrading memory of your computer. I will do my best to assist you. May I know the complete model number of your computer? Please let us know. Binu-HP Social Media Tech Support
@@HPSupport Alright Can i know where can i see the model number of my pc? although i can say its the same as the computer shown in this video just has an Core i3 8TH GEN 4GB ram 1 TB HDD but i dont know where to see the proper model number of my pc.
@@HPSupport thanks for your comment although whenever i open this website it shows an error which is the issue related to the website my internet connection is completely fine i hope you would give me another link which hopefully works " sorry we cannot seem to find the page you are looking for " it says... THANKS OR THE HELP
hello I need your great help I have a hp 200g3 pentium silver they gave me a new package 3 months ago it was only used a couple of times to watch videos on youtube one day when I wanted to turn it on to several beeps and it would not turn on I went to the hp page and looked for the beeps code for the model and it appeared that it was a problem with the ram memory I changed the ram memory first 1 4gb module after 1 of 8gb after 2 of 8 I tried 3 different brands and it was never able to turn on and it keeps doing the same sequence of beeps
+JULS RH This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
Hi Dayina, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the screen for your computer. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
Hey, We haven't heard from you yet. If you still need assistance from our end, please feel free to reach out to us. We'd be happy to help. Thanks! ^ Damini
Hi りりびあ, Thank you for your post and interest in our product. We appreciate your time you have taken to contact HP Support and We apologize if you had any inconvenience. I'd like to help you with your HP Product. To further provide you with appropriate solution for this issue, We may require some additional information to assist you specific to your HP product: 1: Model name / Product number of your product: Here is a document link that will help you find this information. Link: support.hp.com/us-en/document/c03754824 2: Brief description of the issue. Please reply us back. Feel free to contact us anytime for any HP Product support. In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html Hope this helps. Keep me posted. Regards Vignesh-HP Social Media Support
What horrible teaching video. Ever apply Systematic Approach to Training? Go through the full disassembly, then slowly go through the re-assembly. The constant removal/reassembly at each step is time consuming, boring and irritating..