Hi Sergio, thanks for contacting HP Global Social Media Support! You're always welcome, I'm glad the video was of great help! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Akhil_HP Social Media Tech Support
hey i want to upgrade or change the mother board. I have 87F9 motherboard and I have lot of questions like can I know i can upgrade or change the mother board. in 87F9 model of motherboad can i upgrade ram to 16 gb and can i upgade processor intel celeron j5040. could i be able to change hdd to a ssd? i hope you will answer my question soon.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can upgrade motherboard, memory and processor of your computer. I will do my best to assist you. May I know the complete model number of your computer? Please let us know! Regards, HP Support
Thanks for getting back to us, could you please try using the link below and provide us a valid serial number? Link - hp.care/6055clyN7 Let me know. Regards, HP Support
Thanks for the reply. Please refer 'Processor upgrade information' and 'Memory upgrade information' under the specification page to know about supported processor and memory: splr.io/6052cmtR4 HP has their motherboards made to their specifications. Therefore, it is difficult to know which motherboards would be compatible with your computer. In AIO's it is very difficult to upgrade motherboard. I hope that the information provided is useful to you. Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! May I know the product you are using? Let me know! Akhil_HP Social Media Tech Support
Hi Barbara, thanks for contacting HP Global Social Media Support! I understand that you need to know about replacing the graphics card of your computer. I will do my best to assist you. Solution one-download (spec) It'll tell you your motherboard name, google it to check if it has a graphics card slot that is welded in place or is one that can be changed. If yes then go onto hp.care/44NL4te it should help to tell you what graphics card you're best upgrading to or if you know your stuff then get whichever you like. Solution two - if your card is soldered into place then just buy a new one. Remember if you're going to open up your computer chances are your warranty will be void. Binu-HP Social Media Tech Support
+KOKOCUK Please refer 'Memory upgrade information' under the specification page to know about the supported memory: bit.ly/3DpmxwX Also it does not have an expansion slot to add an external graphics card.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can add SSD on your computer. I will do my best to assist you. Checked the specification of your computer and found that it has One M.2 Socket 3, Key M, Type 2280 for SSD (PCIe x4). Use the HP Parts surfer to identify the part: hp.care/3sT1jZ7 And order it via the HP Parts store: bit.ly/3nKMYrs Regards, HP Support
+Jhoel Urbina thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you refer our localized channel link: ru-vid.com
+Александр Чавкин В настоящее время у нас нет сотрудников для ответа на русском языке, но у нас есть переведенные видео, которые могут помочь. Подробнее см. по адресу ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-9GmeXqVPTMw.html или посетите support.hp.com для дополнительных вариантов поддержки.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the hard drive. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/3QdALL2 And order it via the HP Parts store: bit.ly/3nKMYrs Binu-HP Social Media Tech Support
