Removing & replacing parts for HP Pavilion 27-a000 AiO | HP Computer Service

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In this video, we will see how to repair and replace various parts when servicing or upgrading your HP Pavilion 27-a000 AiO computer. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved performance. You can directly skip to the specific chapters in the video corresponding to the parts to be repaired and replaced.
Chapters:
00:00 Introduction
00:13 Rear Cover
02:44 Stand Hinge
03:38 Optical Drive
06:19 Power Button Board
07:35 Webcam
11:17 Left side Microphone
12:28 Right side Microphone
13:53 Hard Drive
16:37 LCD Panel Kit
19:38 Touch Panel Kit
23:01 Motherboard EMI Shield
24:30 Speakers
25:54 System Fan
26:43 Thermal Module
29:25 WLAN Board
30:52 Wireless LAN Antennas
34:55 System Memory
35:52 CPU
38:02 Restore CMOS
38:49 Motherboard
CAUTION: Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty.
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This video was produced by HP.
Removing & replacing parts for HP Pavilion 27-a000 AiO | HP Computer Service
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2 авг 2024

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Комментарии : 68

@bsxboy 3 года назад

Thank you so much for this, HP! I really appreciate your videos about the simple fixes / upgrades.

@HPSupport 3 года назад

+Dom Ron Happy to help!!

@tomynwlkr 4 года назад

Simply magnificent, great video where they explain to us in a simple and effective way how to disassemble our computer all in one Bravo!!!!

@HPSupport 4 года назад

+Tomas Ramirez I am glad to know that the video was very useful to you.

@natefunk1 4 года назад

@@HPSupport I love how much videos like this make Apple look like uber tools for their "repair" policies.

@HPSupport Год назад

¡Hola, gracias por ponerse en contacto con el soporte global de redes sociales de HP! Entiendo que está experimentando un problema al abrir la contraportada. Haré todo lo posible para ayudarte. Consulte este manual para saber cómo abrir la computadora: bit.ly/2WoMvBd Binu_HP Soporte técnico de redes sociales

@URBERTorm Год назад

Antes de intentar abrir el computador revisé el tutorial de youtube y estas mismas instrucciones del link. No obstante ello la tapa posterior solo se puede abrir un par de milimetros con mucho esfuerzo. Estoy seguro de que si la fuerzo mas se romperá.

@HPSupport Год назад

Para solucionar este problema, comuníquese con nuestro equipo de atención al cliente por teléfono o chat para obtener más ayuda, ya que este problema requiere una conversación en vivo con usted por teléfono o chat para aislar el problema y brindarle instantáneamente la solución adecuada o las opciones de reparación / reemplazo disponibles en su lugar según la garantía. No dude en comunicarse con nosotros por llamada / chat, acceda a este enlace para seleccionar su país e idioma preferidos para comunicarse con nosotros. Enlace de soporte global: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Soporte técnico de redes sociales

@praveenpande4786 2 года назад

Thank you, very precise instructions

@HPSupport 2 года назад

Hi Praveen, thanks for contacting! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

@leandrojaramillo646 3 года назад

Its excelnt HP does this

@HPSupport 3 года назад

+Leandro Jaramillo Glad to know that you like the video so much!!

@MarkRockerC 4 года назад

I need the screwdriver for the stand what do I use

@URBERTorm Год назад

Quise abrir tapa trasera para reemplazar disco HD por SSD. Fue imposible abrirlo. ¿Alguna sugerencia?

@Ck-iq1up 4 года назад

Good video! I used this to upgrade the RAM in my computer from Sodimm 4gb 2666, to 2x sodimm 8gb 2666, but it only goes up to 2400Mhz, is there a bios F.22 setting I can change to get the full speed?

@Ck-iq1up 4 года назад

I checked the ram that came pre-installed and it is 2666Mhz, but the computer only uses 2400Mhz

@HPSupport 4 года назад

+Sebastian Camacho Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

@ianmclean4493 3 года назад

I have a 27-a259na is this the same procedure to replace hdd with ssd? Thanks

@HPSupport 3 года назад

+Ian McLean You can try the steps mentioned under the video on your computer.

@blutek1 Год назад

I am looking to attach this monitor to a monitor arm. Any suggestions or recommendations?

@HPSupport Год назад

Hi Moon, thanks for contacting HP Global Social Media Support! I understand that you need to know about attaching this monitor to a monitor arm. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu_HP Social Media Tech Support

@skullfiregaming3957 4 года назад

Hi I have a question my hp laptop has a battery that's charged and I put the battery in but the screen is black . But as long as I keep the charger plugged in it works??? help?

@HPSupport 4 года назад

+skullfire gaming thanks for reaching out! I understand that you are experiencing an issue with the battery of your notebook. I'll do my best to assist you. Let's do a battery test to isolate the issue: 1) Turn on the computer and repeatedly press the Esc key to enter the Startup Menu. 2) Now press the F2 key to access HP PC Hardware Diagnostics (UEFI) main menu. 3) Go to Component Tests, then click on Battery Test. 4) Click on run once to initiate the test. Let me know the results!

@skullfiregaming3957 4 года назад

@@HPSupport I did it and it Sayed it passed but still won't charge?? Also it runs really slow with no big downloads and high speed internet?

@tomatexelon 4 года назад

My display looks great BUT the touchscreen is messed up, cant use computer, I get random mouse circles/presses on screen, Can I just remove the small cable for just the touch screen?

@HPSupport 4 года назад

+Tom Please follow the guidelines under this document to fix the touchscreen issue: hp.care/2qSXP3i

@tomatexelon 4 года назад

HP Support I did this and it doesn’t fix the issue, How do I permanently remove the touchscreen?

@Gakax 2 года назад

Where can I buy a replacement hard drive? And what interface is it? Size?

@HPSupport 2 года назад

+FBI You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

@mohs1nnn45 4 года назад

okay so yesterday I broke my computer stand hinge and I can't find a replacement, I have the stand in perfect condition but the hinge snapped and I can't find another one on sale please help 2:59 this part

@HPSupport 4 года назад

+Majestiix You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

@jimyrarose 3 года назад

Do you have a part number for the caddy to go to 2.5 SSD

@HPSupport 3 года назад

+Jim Rose You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

@Ronniebonnie0690 2 года назад

How do I remove the rear cover from HP Pavilion model 27-d0057c All-in-One?

@Gakax 2 года назад

Plastic guitar pick?

@BestFootballVideos-hd2kz 4 года назад

I have problem in my hp pavilion all in one 27" Power problem what should i do to resolve the problem as when ever i start my computer it is turned on for only a minute and then it shuts down and I am trying to restart but I am unable to do so.please guide me what should I do to resolve my problem. Thanks

@HPSupport 4 года назад

+Best Football Videos 2019 thanks for reaching out! I understand that you are experiencing an issue with your computer as it is not starting. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: hp.care/2fvFhBM Let us know how it goes.

@skullfiregaming3957 4 года назад

I did it and it Sayed it passed but still won't charge?? Also it runs really slow with no big downloads and high speed internet?

@HPSupport 4 года назад

+skullfire gaming thanks for reaching out! I understand that you are experiencing a slow system and charging issue on your unit. I'll do my best to assist you. May I know the model number of your unit? Also, to fix the slow system issue, please perform updates via Windows and HP support assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Let us know how it goes.

@israelmedina6618 4 года назад

@@HPSupport I'm having problems with my Hp 27-a010. Getting me update failed. Error and have spent tireless amount of time trying to fix it with no success.

@omarenriqueperezrodriguez9081 3 года назад

What is the number part of System Fan for 27-r003la?

@HPSupport 3 года назад

+Omar Enrique Pérez Rodríguez I understand that you need to purchase system fan for your computer. You can purchase the system fan or any other accessories from here: www.hp.com/accessorize I hope this helps you!!

@Trulani718 4 года назад

I have an HP Pavilion 27-R014 All in One Serial# 8CC8050KR9 Width 25.9 Depth 7.1 Height 20.1 the hinge and base has broken off and the spare part is not available on your hp spare parts website Could you provide any desk mount comparable products that will fit this particular computer.

@HPSupport 4 года назад

+Tru718 As this is a hardware issue, please contact our phone support team to fix this issue: Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.

@seiren2788 Год назад

Is it same for HP Pavilion 27-a001la?

@HPSupport Год назад

Hi Seirén, thanks for contacting HP Global Social Media Support! Please try the steps mentioned under the video on your computer and let us know how it goes! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

@kdeezy40 3 года назад

Where can I buy a replacement lcd for this model?

@HPSupport 3 года назад

+Krunti Hester You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

@theodorekotecha9883 2 года назад

i have 2 drives how do i do the primary drive?

@HPSupport 2 года назад

+theodore kotecha Please contact our phone support team to fix this issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.

@C_U_R_I_E_L 2 года назад

How do i reseat the CPU without the "CPU removal tool"?

@HPSupport 2 года назад

+C U R I E L HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

@gh3ttocooking671 2 года назад

Can i upgrade the GPU, If not can i connect an external GPU.

@HPSupport 2 года назад

+Gh3tto Cooking May I know the complete model number of your computer so that we can check the details for you?

@gh3ttocooking671 2 года назад

@HP Support the model can be found here on your site www.google.com/url?sa=t&source=web&rct=j&url=support.hp.com/us-en/product/hp-pavilion-27-a000-all-in-one-desktop-pc-series-touch/11059032/model/11771280/document/c05130474&ved=2ahUKEwibl4HVmYHzAhXLLc0KHUO7Dd0QFnoECAcQAQ&usg=AOvVaw0nfM_k2x_-Q7P0TwY8rY7P

@HPSupport 2 года назад

+Gh3tto Cooking Checked the specification of your computer and found that it does not have an expansion slot to add external graphics card and it has inbuilt graphics card..

@3Pairs. 3 года назад

No m.2 for NVMe:(

@HPSupport 3 года назад

+Ching Chow It supports 2 TB hard drive.

@Gakax 2 года назад

Why is it so hard to open the case?

@HPSupport 2 года назад

+FBI Please contact our phone support team to fix this issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.

@zacanderson7539 4 года назад

There is no reason for those stand screws to be so hard to remove. Either make the stand something that can be taken apart. Just a ridiculous design.

@MarkRockerC 4 года назад

What screwdriver did you use I can’t remove them

@JermaineCoakley1983 4 года назад

What screwdriver did you use to remove those stand screws?

@ryanzhang7638 3 года назад

Will NOT BUY HP AGAIN!

@HPSupport 3 года назад

+Ryan Ze May I know the complete model number of your computer and could you please elaborate the issue you are experiencing on it so that we can check the details for you?

@ryanzhang7638 3 года назад

@@HPSupport HP Pavilion r042a is not under warranty and become a brick now. Furthermore, 1, HP STOP YOU BOOTING FROM CD or USB 2. HP STOP YOU UPDATING YOUR SYSTEM HP is an interesting PC Brand.

@Gakax 2 года назад

How do I replace the sata cable connected to the hard drive?

@HPSupport 2 года назад

+FBI Please refer to the instructions under this document to fix this issue: bit.ly/2WoMvBd