Hey, thank you for a great video! I just have a question, how to fix a brick if I dont have a missing part of a brick ? Is there any brick material available in the internet? Thank you.
Good Day, I ordered a brand new Caldera XL test kiln. When I opened the packaging to inspect the kiln, I noticed it have some incomplete sealant between the floor and wall bricks. In addition, I noticed the lid had a chipped about 1"x0.5" and another minor chip. There was also a heating element kind of off-seated. When the vendor got back to me, they were saying this is normal, to be expected, and most seasoned potters would find these things cosmetic and can be easily sealed/repaired. However as a customer of various products (stained glass to clothes to food), I can't find their explanation logical. I actually do quality for work and if a supplier would have shipped a part in that condition, I would reject it and then write the supplier up dinging their ratings. Then it was starting to sound as if, they were going about to hint that I could do the minor sealant repairs. This is starting to sound/smell fishy, I wanted to get your opinion and thoughts. Is this really normal? Or is this just the result of poor packaging? Or are they trying to pull a fast one because I'm a novice? I greatly appreciate all and any advice you have.
