Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/6050mmKP6 Regards, HP Support
Sir i can ask you something about the printer hp477 pagewide and hp586 pagewide the problem in the tray2 did not lifting the paper even i reset the printer can you tell me how to resolve that issue thanks
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper pickup issue on your printer. I will do my best to assist you. Use the procedures in this document to resolve issues when the printer does not pick-up paper from the tray: splr.io/6056YO04p Please let us know how it goes! Regards, HP Support
Hola, gracias por ponerse en contacto con el soporte global de redes sociales de HP. Entiendo que necesita saber si la impresora multifunción HP PageWide Managed Color E58650 admite papel A4 de 300 gr. Haré todo lo posible para ayudarte. Consulte "Imprimir" en la página de especificaciones para conocer los tipos de papel compatibles: hp.care/48CSL7j Saludos Soporte de HP
Hi Agus , thanks for contacting! I understand that you need to purchase part for your printer. I will do my best to assist you. You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit. Binu - Social Media Tech Support
Hi there, thanks for contacting! I understand that you need to know about changing the rollers of tray 1. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3y3d5P2 Let us know how it goes. Binu - Social Media Tech Support
@@HPSupport Good morning, thanks for your reply, but I need to change the pick rollers on tray 1 of a Pagewide 477 DW, and the video you refer to is another model
+MedBooks PY thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ru-vid.com
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in replacing Tray 2 roller of your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/44wxL10 Binu-HP Social Media Tech Support
