Rolex Authorized Dealer Experience 

I was recently allocated a GMT and I agree with all of your points. Thank you so much for sharing your experience as well! Enjoy in good health my friend!

Everyone give your AD's a chance. I was offered an LV Sub in exactly two weeks after my first visit at the AD in Tulsa. It was a fantastic experience. What I did: Be sincere, dress respectfully, let them know you'll be a long term customer, ask them about their business- many are family owned jewelers, wear a watch you love and talk about it (preferably a Rolex), let them know why you want the model you want, send a quick thank you email a few days after going in, be cool to them and be patient... I didn't need to be patient but I was prepared to do so : ) . If you get a bad vibe, try again somewhere else or with another sales associate, preferably the store manager. Also, don't blame Rolex for a bad AD, Rolex is trying to get rid of bad AD's. That's like blaming a car brand for a rude salesman at a dealership.

Nice video, I want to add and you are 100% accurate with your suggestions, I notice that sales rep do cater to certain people like loyal buyers especial the ones who go for a certain reference. Some dealers try to get me to buy another reference that I really didn't want. In NYC the wait is long and if your relationship ain't in good standing your out of luck.

Great tips looking to either get a submariner or gmt as well as a Tacoma trd pro. This channel has it all 👍

Thx for the tips!

One the list for an Exp 2 as well. Got on the list 2-3 months ago. I'm in no rush. I try to pick up watches that have a connection in theme to aspects of my life, in addition to attraction to the design. Like you, I'm a landscape photographer and the Exp 2 made sense in theme, but also in design. I'm a sucker for a white dial, and especially if it's matte. I'll get the call eventually, but I'm in no rush. Enjoy!

I got two rolex with no buying exp within just a couple of months. I suggest going to a local family run ad. They will likey sell you one with one being local to them they may see one as a possible repeat customer. When you go for another Rolex wear the one you have bought from them in the past that should help to. As they see you bought the watch because you love the brand and didn't just flip it.

I live in France and have tried the AD in Bordeaux several times. Always nice and polite on my part and reciprocated by him. But even though I have put it in writing and handed the request to him personally, as well as verbal requests, I have never heard another thing. Nothing in nearly three years. Waste of time. Now I have switched to Tudor and have a great relationship with them and get exactly what I want each time in under 6 weeks, usually 2-3 weeks. I still want a Rolly but cannot stand the lack of supply and the AD game you need to play. Bastards one and all.

On Paul Thorpe's channel he was informed that here in England, Rolex has stopped AD's selling more than three watches to the same person in a 12 month period to stop the same old people buying 13 watches a year and flipping them.

Do you recommend any AD's in the Los Angeles area? Definitely thinking of getting this watch

I have bought 5 Rolex pieces from my AD in the last 2 years, 2 of those have been hot models (oyster perpetual 41 coral red and finally my submariner date that I just got), from this video what I find important is to establish a relationship with only one representative, express your interest and make sure they understand that you are not a flipper and that you want to be a repeat customer with them for any other jewelry related purchase, obviously you will have to wait longer for hotter pieces like this explorer II or some datejust configurations, submariners, gmt master, Daytona and sky dwellers will not be sold without purchase history, if you are getting married and need to buy a ring this is by far your best bet to get a professional model assigned but you need to ask for guarantee from the get go and tell them the you will buy the ring if you get X watch assigned, other than that is just patience and be 100% ready when they call because if you express interest and then decline a piece when they get it for you they will take notice.

Not sure I understand why that person tore your info up? Do they not want a sale? Did they think you were just some guy off the street and were just waisting their time? I mean I don’t want a Rolex but I could afford one easily if I wanted to. Do I look like a “normal” Rolex wearer? Probably not but it’s just buying a watch not something life or death….

Easy, wait 2yrs and 9 months then get the call. However, Rolex is currently disenfranchising all small independent ADs across the world therefore you will not get a sports model anytime soon; also all waiting lists are now closed or scrapped.

Or just have a lot of money and buy the whole store.

I bought my first Rolex from an AD last month. Only had to wait a week for my Datejust. Being friendly and polite goes a long way

As the great Nico said, F*** Rolex. I’m off to Omega where they respect their clients.

The fact that this video exists is EXACTLY what is wrong with Rolex. It is obscenely wrong that you need to shp salespeople. This video is a how to ingratiate the rolex dealer......wow, Rolex should be ashamed of themselves.

Don’t you just love it that you have to kiss the ass of a sales person to be able to buy a Rolex watch! No thanks, the last one I bought was in early 2000s when you could walk into an authorized dealer and purchase the one you want.

People will wait 3-4 years for a Tesla cyber truck with a deposit but complain about waiting a year for a Rolex with no money down.

Why do you keep saying “obtain”? You BOUGHT it. Did you go into the store and just grab it? No. I assume you paid for it. When you go grocery shopping do you say you “obtained” food? No. Also, pronouncing it “obtainnnnnn” sounds ridiculously pretentious.