It takes forever to wash a load . Agitation is awful. Never felt like clothes were clean and the out of balance issues make you want to use a sledge hammer on it. I guess that why the warranty on ours paid out instead of trying to fix it.
@LisaMarie it goes "unbalanced" too easily. It uses too much water for what is supposed to be a "high efficiency" washer. This replaced a Samsung frontloader that died on me right after the warranty expired. Have since found numerous videos explaining how poorly engineered their washers and refigerators are. Samsung dryers seem to be ok.
Thank you so much for the video. The calibration function was an eye opener. I checked the bolt which was tight. Ran the calibration and lo and behold I can wash bulky towels now 😂
In rare cases there can be a build up of gunk in the outside of the basket. It cause the holes to clog and will not spin the water out fast enough. It willl also make your machine get OB.
Already replaced the rods...nobody mentions the nut..went from constantly getting a UB code to a UR code..some loads would spin out. Others not at all. Previous repair..they replace only one rod instead of replacing all 4 for even wear. One of the rods was shot! So next is the nut. I already ran the diagnostic mode and it gave me no info but a ok!
THANK YOU! Oh my gosh.. thank you for posting such an accurate video. Other videos I watched that claimed this model # - they were not at all correct. Thank you so much!
Here is a different video for the suspension rod replacement how to. This one shows how to pop off and separate the main control panel and note that towards the end he removes the back panel. This makes replacing the more complicated harder to get to back rods much more simple. There is also a pressure tube and additional ground connections that you can easily disconnect and later reconnect with the back panel removed. Would highly recommend watching both videos to get two peoples perspectives. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-I75Zh4Kl3OE.html
@@bkmkoa11 yeah it’s crazy not to. Yes, no question about it, replace all 4 of them. Such a screw ball design, I am anticipating doing this about every 1-2 years with the heavy use my machine gets. I miss the older fully mechanical machines, they had much better designs and you could replace stuff so much easier.
editing my comment! i tried calibration like you said, and onxe it was on 0 i tested it, it got a slow start but it did start spinning again! (spin only cycle) it was moderately slow spins and then suddenly halfway its started spinning faster. ! i did hear a drip sound somewhere in the beginning though?
That recalibration setting is RIDICULOUS. A Samsung rep showed me how to do that over the phone. He said it'll probably work but if it doesn't last, which it didn't, he said to call him back and he'll send a technician to my house to fix the problem but I told him that I'm calling the PENNSYLVANIA Attorney General's office and report Samsung for their CRAP washing machines being sold when they knew these machines are CRAP. That is FRAUD that Samsung committed and they will pay consumers back our money we paid for these junk MACHINES
Hey…I have this washer, only about 2 years now and it currently will not spin or fill. I did a shop vac in the drain hose, nothing except a little bit of water came out.. any other suggestions?
@@crifix. seriously, just now was able to take the hose off that connects to the pump and found a sock stuck way up in there!! I can’t tell you how happy I am that it was just a sock because I was seriously going to buy a new one tomorrow with money I really didn’t have…lol. BUT HEY..if I can get this put back together, I think I have a working washing machine again! Thanks for the reply!
My issue with this washer is the bedding cycle it leaves too much water after the cycle is finished. If anyone has any suggestions on how to fix this or maybe the settings are wrong it is new and we just bought it.
hey i have a question. the same washer isn’t opening the top lid, it’s stuck and it doesn’t have child lock on so idk what the problem is. I turn it off and on numerous times and it still shows my top lid is locked
@@crifix. he said this came with legs at the bottom that could extend right ? Are all the legs hitting the ground ? Have you tried the other methods he tried on the video
I changed the tension rods just 1 month ago, same machine, this morning a small load wobbling like crazy, i took the clothes out and did the calibration thing, still wobbles, ugh now what?
ru-vid.comuUkN5DJ4TDM?feature=share If you listen to the sound of the video, you will hear a crackling sound. Even after requesting an engineer, the inspection result was found to be normal. Did you happen to have a similar check result?
Mine is just 2 years and half in the house brand new was perfect after 6 months I noticed that stop not put enough water ur ur ur for all spin cycles I'm driving myself nuts and I have my husband crazy with this night and day. Thanks again this open up my eyes I went with Samsung no warranty I have to pay upfront for some technician come into the house and check only no repais at this time. Samsung did nothing for me ok. But now checking online I found you ❤️ and irs same I been experiencing for the longest too much shaking on drum and ur at all the times. We will look into this and I hope it really fixmy problem once for all I'm tired I don't have more money to buy me new washer. Thanks . Great help. Great explanation how to do it yourself. 👍 I will let you know if it works for me ok.
@@31398genesis Don't fill bad, I have the same washer with the same problem, I checked the suspension rods they look good. I'm hoping it's as easy as tightening the duum nut? P.s. My wife is driving me crazy! 😊👍🏻
I tried this but only worked once after calibration now back to unbalanced err UR 😢 Don’t know what to do or who to call I’ve only had it for 2 1/2 years 2 year warranty expired
I was able to place back the plugs 😂 some were loose. I successfully change the suspension rods and it’s working. Thank you so much for your tutorial saved me lots of money 💰.
Question. I have a client with a ub error and it stops during run. They said especially during small loads. Could that be a busted spring or just an unbalanced washer.
i have this washer and i'ts giving me an ur code when it hits the sides and stops washing. do you know the part number for the rods by any chance? is it DC97-16350U?
@@crifix. i expected better from samsung. o wells i just replaced it yesterday lol i might fix and re sell. thank you for the reply, i will go look for the part on amazon
@@johndoe7109 Were you able to fix the drum basket hitting the sides and giving you the UR code? I've seen three possible fixes: replacing the drum rods which seems to only be the problem about 50% of the time, adding anti-vibration padding around the part that the drum spins in, and tightening the bottom drum nut like this guy did (although I only saw that here and I'm still not sure if that was his issue).
