Soloshot 3+ Review Part 1 // "Dreams Come True?" 

Same here😂😂😂

I'm waiting on the solo shot 5+ 🙃

Thanks for watching. Soloshot has sent Mike a replacement. He said it’s not freely spinning and didn’t freeze at all. However he hasn’t tested it yet if it record/tracks properly. Stay tuned! I truly wanna believe that this was one off issue and the other units are working fine. The most ridiculous thing is that they keep selling them online and complain that they don’t have enough employees to work on the orders etc.

it's was sholoshot3+ so they cannot solve it ;)

Thanks for watching. Mike emailed Soloshot 3 times after we filmed it and there was no response.And only after this review came out, two days later, Barry called Mike right away and said that he will send him replacement. Then a day after he called again and said he may not even send it. Mike will try to get refund or fight to cancel the transaction with the credit card company. It's ridiculous.

@@SkipperSurfReview wow! Worst case scenario San Mateo small claims court might be able to do a zoom session lol. It's worth checking into if you have to go small claims route. It's my next step if my Soloshot isn't received by next week.

I saw your follow up review where the camera appeared to work successfully… thanks again for posting. I have already launched a claim with my credit card company to get my money back… But I’m glad you got a product in the end that worked…. Still though, I’m in Australia so any issues I have with any camera I’d receive would take a long time to resolve with back and forth posting and the issuing of any replacement parts… if I can get my money back… then I am going to hold off buying one due to the “customer service.” I am a little surprised your friend had to email 3 times and then argue a little to get a replacement after this first review. But again, keep posting and doing updates… you have an interested follower… 👌🏻

@@Patto35293 thank you for watching. Yes, their customer service is so unpredictable. If I didn’t film and post it, I’m pretty sure my buddy would have a hard time getting his money back nor replacement. I would only order from them if I have just extra money that I won’t feel bad losing it, good credit card like American Express that could cancel the transaction. I heard they are good at it. But can’t 100% guarantee.

Hey DeForest! Thanks for watching🤙🏼🤙🏼🤙🏼Soloshot admitted that the unit was damaged.. apparently during the shipping process. Mike has received his replacement only after I posted this review and they started communicating with him. Beforehand he emailed them 3 times and no response. His replacement works but it’s still buggy. There was supposed to be a new update pushed to the unit and it may resolve some tracking/focusing issues. We did film the second episode and that test was successful.

@@SkipperSurfReview Yes. I watched your second review. Very nice Yuri! Great job. I want to get one now. :)

@@DeforestLCooper same but will wait for more people to give feedback. I’m still satisfied with the SS3 optic25😁

@@SkipperSurfReview Me too. I'm very very satisfied with my Soloshot65. 🤙

I would keep the 3.. unless you are ok to wait for a year and eventually say goodbye to your money for 3+

That's totally true! It's for someone who is ok with the statement: Patience is a virtue!

Yeah it was replaced but even the replacement unit has some issue with tracking. That's what Mike told me when I saw him a few months ago.

Seems like they need to work on the gearing@@SkipperSurfReview

@@zaprodk haha.. Am good! I’m so happy with my old Soloshots that are still going strong💪🏼💪🏼💪🏼 3+ will just add more stress😂

Hey! I have like 4 Soloshots 3. 2 of them are working and 2 are completely dead(broken belt on camera and another one is not calibrating due to motor error). In Puerto Rico, I only used one Soloshot 3 optic65. On the 7th day, I left it under heavy rain for 30 mins.. because I was waiting for a wave to come lol. It was all my fault. The next day, I’ve got all sorts of errors and it wouldn’t calibrate due to sensor issues. I was able to fix it by using alcohol wipes and cleaning up all connections. Took out the camera and cleaned it too. It worked and it’s still working but it randomly stops recording in an hour. So I have to get out and restart recording to make sure my sessions is captured. It’s a weird issue though. If you want to buy one, just go to eBay and find a used one. At least you can get a refund from eBay if it doesn’t work. I’m currently considering getting a used one for myself as a backup. Hope this helps!

@@SkipperSurfReview this is super helpful, thanks! never thought about buying off eBay instead of from the company directly. did you ever think about getting a camcorder instead of / in addition to a soloshot?

GoPro should've attempted to bought them out and turn into the best product ever for different sports. May be it will happen eventually.

@@SkipperSurfReview does the tripod have a hook to mount a back pack in the center to help with stability in windy conditions?

yes, the quality is much better however it still has issues.. basically it's got the same principles.. when it works - it's a dream when it doesn't - it's a nightmare. I'm still holding off on upgrade and may only go for it when my two Soloshot 3's die at the same time LOL. Hope this helps!

Thanks for your insights. If you actually watch (ad/setup) video at Soloshot.com, the lady turns the camera on before setting up the tripod. They sent replacement to my buddy but he’s been having some issues when the camera is setup on the rocks, on a higher elevation.

You obviously have not seen the video they made of the 3+...as far as they say, it's a 1 turn calibration... you can move it without it having to calibrate again, and they did exactly what the video showed they did....you should really go and watch the video🤦‍♂️

Bummer. Did you send one to repair?

Yes! I will update this comment when / if it’s received.

Update! I finally received my Soloshot, they also included another tag under warranty and shipped it back. My gut is telling me they are trying to turn things around there, I sure hope so, because it’s such a cool product. My batteries won’t charge, I’ve taken it apart already and the batteries are simple to replace so I have some in order now. The current battery is 2x1500mah and I’ll replace with 2x2700mah batteries, so I will not have to worry about the external pack. I will say the SS inside looks pretty simple to work on, nothing I haven’t seen before. So I’ll be ordering some non functioning SS off of eBay for spare parts.

Thats what I did. Got a waterproof camcorder that shoots in 4k so I can crop in post. :) Not nearly as good footage, but its better than missing 50% of my sessions and just being frustrated.

@@MensGroup do you mind linking the one you got? I wanted to get a camera purely from improvement process wouldn't even be posting so im not that concerned with super high def, just need to see myself. Hows the battery life on your camcorder?

@@MensGroup mind if you share what camcorder you're using? i'm making this choice now

Barry is the one trying to get rid of them all at twice the price 😄

I heard there is only one employee - Barry.

@@SkipperSurfReview wow! Such amazing tech with so much potential, grossly mismanaged.

I totally agree. It's so great to film surfing and learn from it. I personally love Optic25. It works great even when it's so windy out there unlike 65 that starts shaking so bad once the wind speed reaches over 15 mph.

I’m not gonna argue with you. He does know Soloshot product since the first version that came ours We’ve recorded the second episode where the replacement unit worked.. however Mike recently took it to Puerto Rico and also surfed locally in Rockaway.. it still has some bugs. Soloshot may have a new update soon and I hope it resolves most issues. Stay tuned!

For surfing - no but if you use it for some land filming then you can check out PIXIO.

I search every few months I don’t see one

Unfortunately, no. There is something similar like PIXIO robot cameraman. It seems like a pain to set it up.. basically, you need to set up 3 receivers to get a signal. shop.movensee.com/en/pixio-and-pixem-robot-cameraman/18-pixio-robot-cameraman.html

@@SkipperSurfReview so short story is to keep my money as the technology doesn't really work. Rather buy more surfboards and persuade my children to film me surfing

Get your money back

Worst case scenario use it as a paper weight, or get about $85 bucks for it on ebay

The most common excuse from Soloshot is chain disruptions due to Covid. Hope you get your unit or money back soon!

I think the thieves are not interested.

It is! $1500 for the whole package though.

Ugh!!! That sucks!!! Sorry to hear about your experience! I still don't trust them despite some successful stories from people that received the new SS3+.

@@SkipperSurfReview would love the opportunity to receive what I paid for haha

For real, Ron. I would do that too but from eBay. Instant refund if it doesn't work!

Why an instant refund, is that the eBay rules thanks

Sorry to hear buddy! I heard some people were able to take it apart and replace it. I would suggest going to Facebook Group "Soloshot3" and ask if they can provide any leads.