Hey Don, I was watching you last night because I had an interview for high profile job. I followed all your recommendations. apparently, I nailed the interview because I got the job at the spot. Thank you very very much for the wisdom and for sharing. I will always remember you because you contributed to my success. With love from Toronto
Love it when i get the "Give an example of a time where you had to take charge in changing a corporate policy?" in an entry level position that requires no experience and whose duties do not even let you do such.
My mind literally goes blank when asked questions like these. I cannot think of a single example. I have 19 yrs of work experience but my mind just fails to come up with answers. I hate the interview process. I've got a big interview coming up later this month. I hope I can get the hang of this before then.
You need to prepare in advance. Write down your stories, in detail if necessary by clearly outlining the S.T.A.R components. Practice them with a voice recorder and time them, until they sound perfect. Next, name your stories (or number then), and do a table (or matrix), detailing the competencies (leadership, team work, persuasion, opposition, failure and learning, etc.) you want to have stories for, and write down on each cell which story(ies) you'll use under each competency. Have a few alternatives for each competency so you don't repeat the stories in case they overlap.
I hate these questions. I had an interview last week full of these questions - I had a phone interview and then had to do 2 face to face interviews afterward, plus technical testing, just full of them. I've worked in IT for 10 years and have double that in experience, but no one remembers their day to day goings on at work. It's the last thing we try to remember. I got the job, and am going to another interview here in a moment just for the hell of it, but honestly I don't sit and write in my diary about these situations.
Behavorial interviewing is awful and needs to be stopped. Making up bullshit stories about things that may or may not have happened in your past work history has no bearing on what type of employee you will be. Half of these questions never happened directly to most people. They are embarrassing and made up by HR people who have too much time on their hands. I am generally good at interviewing otherwise but dread these questions even though most of the time I can answer them well. This is so false and is corporate america at its worst.
Don Georgevich If you got something clogged in your drain and needed to call a plumber, would you ask them how to deal with the situation and what steps to take or would you ask them to tell you about a time they unclogged a drain? Also, I am in my mid 30's and work in banking/wealth management. Not light on experience at all. I thought your video was very well done and helpful by the way just not a fan of this type of interviewing at all.
Derek Gabrys I absolutely agree. I'm at the point now where If the interviewer resorts to arbitrary question such as, I simply tell them I'm no longer interested in the job. Its entirely phony, and reveals no indication of aptitude. IN all honesty I find it rather offensive.
Derek Gabrys They do that sort of crap here in the UK, I didnt know they did that in the states as well. My interview was lik that the other day,, just asking how i'd act in certain situations and not much about the job or me personally. They really put u on the spot. The job wasnt even a hard job for me just call centre work which ive done for over 20years!!!
Don, I've just watched around 10 short youtube videos related to interview techniques and presented by a variety of experts. I thought that your 14 minute presentation was really succinct and easy to follow. Clear guidelines and then two relevant examples with me explanation. Thank you.
I’ve been a stay at home mother for 15 years running a home office for my husband who is self employed. I was totally caught off guard in an interview like this. It was intimidating. I felt put on the spot and completely unprepared. I have another interview in two days and am scrambling over my life trying to think of specific examples of a time I made a decision that didn’t turn out as well as it thought. Hmmm. Deciding to get back into the workforce after 15 years is a good example. Not working out as well as I thought. Just give me the work to do and I’ll do it. That’s what I want to say.
I attended my first behavioral question interview a couple of months ago and DID NOT expect any of it. Where I work they call the interview process a “Board”. Being retired military, i was thinking it was going to be absolutely different. I understood the concept but these videos really helped me improve in my interview and my answers. I have another interview in the next couple of days for a different position and we shall see how it goes. Thank you for the help and all the comments. You guys helped just as much!
Las month I had one of these interviews with a panel of 5 ,I wasn't prepared and was basically praying for the half an hr to end. now I have another interview and it's the same process, praying I'm able to get the hang of this and be prepared this time..
Your second tip is one of my favorites. Keeping the answer short (but still giving the necessary info) can really help draw in the interviewer. It's easier for them to tune out if you start rambling.
Thank you for this sir. Before you go to an interview, try think about a few of these examples but relevant to your previous job. Then it feels less a lie, but more like a story. So come up with 2 issues and the way to their respected solutions and benefits. Don't see yourself as a lier, but more as someone explaining how you would have handled it. If needed you could bend these into an answer where it's not even the question. Most interviewers want to see your problem solving and management skills so just hand it to them on a golden plate ;) Also ask relevant questions throughout the interview to the interviewers (not at the end when they ask for it) as it initiates conversation and shows your interest in them and the company instead of being a one way interrogation
Hi Don Went for an interview last week it was also a group assessment and activity session. No doubt their was tough competition. However I used all your techniques remembering to back up my responses with an example what I had achieved. With your help I had the confidence to sit in front of 2 guys and answer a series of questions with confidence. They enjoyed interviewing because they told me so! This is the second job I nailed because of don't. Thanks buddy if we ever meet I am gonna plant a big fat kiss on your head.
Great video, I am a HR Manager and love the candidates who are precise & qualitative in the interviews. I would like to add this point, that don't try too hard to answer the questions, a good recruiter will know it if your trying to make things up, if you don't have an example for a question, tell them the truth, being Honest is a big plus, Good points here in the video. Thanks
I went into a job interview expecting questions like "tell me about yourself" and "strengths and weaknesses" and got hit with nothing but behavioral questions. I wish I would've saw this before that interview! But I still got a call back for a second interview tomorrow (:
Girl this is late but so fricken trueeeeee, like I was stuttering trying to make some bullshit answer and dat result from failure ahhh getting tired of rejected
Was in the same situation. Who came up with this BS! The behavioral interview obliterated me. I was stumbling so hard, was expecting the usual interview questions. The problem is not all of us have been through the situations that they ask about. It is just terrible.
Thank you so much. I saw most of your videos in preparation of the interview I had today, took notes put my own spin on things and because of your help I was able to answer questions correctly and now I'm getting a second interview!
The problem with me is, that most of these questions I've never had to dealt with those problems in my recent jobs so I have to make up an answer or else I won't have one. And then sometimes I don't prepare for an answer (because there's so many of them) and it just catches me off guard and I have no clue what to say. I despise these types of interviews, shame that practically every company has incorporated it.
I would suggest to be upfront and say something along the lines of "I have not dealt with a situation like this but if I were to this is how I would handle it"...the STAR method kind of goes out the window with that type of response (mostly because you won't have the Result part of it) but its a lot better than "I've never ran into that situation" or "I don't feel this is relevant". Most interviewers don't expect that every candidate is going to have an actual situation for every interview question they ask. They mostly want to see HOW you would deal with a certain type of situation.
@@albert5828 Once, I said exactly what you have suggested and didn't get the job. When I asked for a performance feedback I got no answer. So I'm assuming it was because I admitted I didn't have a situation for that particular question.
I guess the ability to react and adjust quickly and produce some coherent dialog is also a part of what they're looking for then. Also, you might not have faced the *exact* situation but there might be something similar to what was asked, that you can also talk about.
In 30 minutes I have a behavior interview, im nervous, its gonna be through the phone, I dont like phome ones, I express myself better in person. Wish me luck, to go to the in-person interview and getting the job ❤️ Love you all
Good morning Sir, thank you so much for your videos and teachings, I applied all the tips you mentioned and I got the job I was praying for, am so grateful for your valuable coaching and strategies, God bless you and your lovely family, once again thank you Sir.
Very good advice. I would say though that is your company relies solely on behavioral based questions in the interview process, then you will see some people get hired into positions they are completely unqualified for. A couple of these questions mixed in with some questions that pertain directly to the job or drawn from the person's resume will result in much more solid results. I have seen too many people find themselves in positions they performed poorly at simply because they knew how to get through one of these interviews.
Very well said! I have answered behavioral questions with real scenarios, more often than I can remember. I usually use the same one, because, (1) it is true, (2) it saved money, and (3) it also saved face of the affected employee! It was a trying situation, but through it all, I demonstrated a desire and ability to not let emotions get in the way of making sound, livable business decisions for the good of the company, of which I was in charge, while respecting the rights and dignity of the employees. When I use the scenario, and the STAR system of explanation, it really has an impact on the interviewer!
i have a second interview tomorrow with a bank ...is actually my 3rd interview...this video is so awesome Don, thank you so much, i have the interview tomorrow at 8am and ill let you know how it went....blessings!!
My issue is that I went back to school at 55 years old to break into the new exciting field of Health Information Management. Interviews since I graduated have been painful since I don't have experience at this age in my new field that most of my competition has had. The interview last week was for Medical Claims Processor. I could say I've filled out hundreds of UB04s in my coursework, but in my current job I haven't done any claims processing only retrieving medical records for audits. But I told the interviewer I'm qualified in every other way. Looking over my notes tonight and listening to your video has been very helpful. Another interview tomorrow. Hoping things go better! Thank you for your calming video.
Melanie Richard if I may.. Some tips for you. I hope I don't offend you by making this comparison. I work in retail ( comparison 1) and I often interview highschool students (comparison #2) the connection here is that I interview people (regardless of age these kids are people) who have absolutely 0 experience in ANY position let alone the one applying for. What I will always look for is honesty and an eagerness to learn. Some companies like to hire people with 0 experience in that field because they want to groom them from scratch not have to correct learned behaviors that go against the companies ideals. It's true! By going back to school at an older age, that shows me you have courage, you are confident in yourself to explore a completely foreign realm! I bet im your many years of experience at other jobs you have picked up many many great skills. Find someone who already holds the position you are applying for ( at a different office of course) and ask them to tell you what a typical day is like for them and then take note on strengths you have that relate! Last tip! Again, be honest! Tell your interviewer that you are brand new out of school and eager to make name for yourself as rookie of the century! Use your charm and wit and be confident! If you get a chance, somewhere in the beginning of the interview ask them what they are looking for! I find a way to in every interview I am in. Good luck!
Cashmere Xoxox Thank you Cashmere! This last interview went well. Thanks for reminding me of high school students who start out with no experience. We all have to start somewhere! I like what you said about being honest and tell them I'm eager to learn.😊
CBI's are my worst nightmare, I perform very well on situational based questions where they ask "what would you do in x situation", but I have very limited experiences to show relevant competencies in my actual own experiences.
i am a fresh graduate. i got this kind interview and i failed. it was really hard for me to answer these kind of job related interview questions because i do not have much experience in working industry and the interviewer also did asked on situation in which it is not related to the position that being offered to me. i was really upset and disappointed at the same time bcs i felt like its not suitable for fresh graduate to answers job related questions. i would prefer if the interviewer could ask me things that relevant to a student during their study time so that they can come up with real situations that happen and answer it with confidence. nonetheless, the manager appeal to get another session for me for behavioral interview. hope i can get myself into the company bcs its my dream job. pray for my success. and thank you for the video. its very helpful and now i know how to tackle behavioral interview question
I ask behavior based questions all day long for my work as a tech recruiter. Definitely use the star method, make sure you actually understand the question and use recent examples. Good luck!
Hey Don! I had interviewed for a supervisor position at my current company and did not get the job. I have been doing what I do for 27 years and figured that I know the job and how to get it done etc. I couldn't have been more wrong. Years of doing a job might have worked in the past and still may in some lines of work. The position recently opened up again and after some self loathing and trying to convince myself that they did me a favor by not getting the position I decided to educate myself on some things I picked up on that were mentioned during the interview process. After listening and watching your videos it was very clear to me that I was the poster child of how not to interview for a leadership position. I wouldn't have hired myself and I am certain even though I have know and worked with these folks for a long time that they were ready to move on shortly after we got started. Anyway, I am thankful for your content and if I do not get the position this time it will not be because I had a bad interview. Thank you, Patrick
I am glad I found you, I watched your video before I went for the interview on my current job, they wanted me to come the next day for second interview and I got the job straight away. Thank you very much, my English is not brilliant I found your videos very helpful and and your voice is really nice to listen to.
Thank you for the tips! I just had a phone interview and I had about 24 hours notice. I was instructed about the STAR formula and the importance to use the method when answering about my examples. Unfortunately I was totally unprepared and extremely nervous. I was informed today that they chose to not move forward with me in mind. As a result I have been researching how to excel in the interview process and this has been truly helpful. I look forward to using your tool on the potential interview questions while keeping the STAR method at the forefront of my mind.
My name is Julian & I have a interview with JP Morgan Chase on Monday 6/26/2017. This video was very helpful & I plan on using this S.T.A.R. format when my interview starts. Wish me luck!
CONGRATULATION! I REALLY APPRECIATE THE WAY YOU ARTICULATE WORDS TO MAKE PEOPLE UNDERSTOOD WHAT YOU ARE EXPLAINING. YOUR WORDS ARE SO CLEAR THAT ANY IMMIGRANT CAN UNDERSTAND THAT, THAT'S A GOOD TIP.
Great tips. I recently had a behavioural interview. It included such questions as in your video. I am glad that I took time to review the types of questions in a behavioural interview before my actual interview. The interview went really well. Thanks so much for sharing your tips and ideas.
Soooo I have an interview in the fraud department with citibank on Monday. Previous to this offer I never really thought too much about the format of interviewing which was graciously mentioned upon receipt of the email prepping me for the interview. Funny thing is, it's basically incorporated into most if not all interviews.. There is definitely a science to it. This video plus others regarding the S.T.A.R technique proves that. Def found this video helpful... Wish me luck.
walmart uses this interview style in upper levels of management. I've been working toward moving up within my facility and some questions did throw me off guard. Afterward I've been given feed back and use it to prepare me for the next Interview. your videos have helped me accomplish this. thank you
Large biotech and agriculture companies ask very detailed questions, so be ready with specifics! Create as many different scenarios as possible. Thanks for the help, I just got off the phone with a HUGE company's hiring manager. I am keeping my fingers crossed. :)
The problem that I have when I have gone through almost every situational question interview is that I can't remember specific situations that correlate to the questions so I just end up making stuff up
Your advice about answering sticky situation questions is fantastic, but what kind of advice would you give for switching careers altogether? I'll be graduating soon, with a bachelor's, and the only experience I have has no financial value. Plus, my recent work experience has been trying to get a failed business off the ground. What should, or shouldn't, I talk about?
I'm redoing my comment but I watched this numerous times before my interview earlier this morning, and I thought to take the 10 a.m. slot though only yesterday morning I got a phone call to be notified I'm invited to a second interview that was a panel, and being asked to bring 4 copies of an updated resume, not being told how many people I'm meeting. I ended up needing to submit only 2, and thank goodness I was allowed to give my 1 1/4 pages ones though I couldn't spend enough time at the resource center and find certain other advice in time to reduce my updates copies to 1 page and keep only relevant skills on its list. I thank you for coincidentally in this video I found for first time last night having STAR method like the main company I'm most interested in working for and applying had in one of their interview advice pages. However, I did not have all written practice answers to review before getting brought to the interview room, so when behavioral questions came up, my mind went blank (and I have a horrible toothache causing radiating headaches that can't yet be checked by an endodontist for a root canal) and at least once gave an answer not answering the main question. I thank you for one video I found so far on thank you letters via email though I'm still seeking a video with more details also on hand delivered thank you letters and the etiquette on how to write on its envelope if needed, and especially if an interviewer doesn't give detailed business cards or enough information to address them by a full name or clear job title properly. I'm still afraid right now because I can't redo my answers but hope I made enough eye contact, showed enough interest and that I'm worth the investment on getting included in their training class next month. The hiring process for this company is longer than I anticipated and I don't want this to be in vain now that I've passed the HireVue video interview so I hopefully passed the panel also. I was told cannot deliver thank you letters and was not given enough information to address the workers with full names, and all communications are back to emails with HR/talent acquisition who has a no-reply email address. I can only call HR line in meantime about the concern before I see what arrives next.
for the past six months I have had some interviews which have made me to forget about job hunting . those interviewers were pathetic . I tried to be polite but they could see it in my face .
Really simple and understandable tips for interviewing. What i took from Don's advice is to go back to your work history, and use that first hand experience to help you move forward into your interview process.
Good answers but a bit lengthy. Here is a shortened version I used: I had a prior supervisor who at times was unclear on assignment details. I learned to ask questions to make sure that expectations were being met. The end result was I consistently met or surpassed monthly goals by 27%.
Hie Don , to answer the question where i felt i made a good decision, yet the consequences were less than desirable, is when i was a Public Accounts Desk Officer and had a certain company owing over millions dollars but liqudated . I requested for a Write Off after serious negotiations that hit a dead rock because there was nothing much to be done though the amount was huge. The warrant Manager ended up signing the write off as the matter had over 6 years of non closure. The case was close and the department had no issues to report before the National Assembly b) With multiple projects to complete with minimun human & fiscal resources , I set up a budget committe which comprises of head of divisions to address issues of multiple projects where a planeed schedule of actitvies was issued and all projects itimed and then ranked basing on their importance and with budget forecast issued on weekly basis to monitor the expenditure trends. Despite the limited resources we managed to same degree to have a lot of savings in terms of time and money and reduced a lot travel among officers. C) We as the department were assigned to head the committe of indigenous food with a team of four technical officers and indeed their needs kept on changing from time to time. I scheduled a meeting with the stakeholders on how to ensure that the nations eat locally produced food as way of reducing importation bills. We visted different research centers among them the local univerities to get to the botton of the issues and the majority wanted to join our team even though our management could not buy then in. after stakeholder consultation, the majoring of stakeholders appreciated the idea and now buying locally produced goods.
This is very useful. I have answered such questions using the same approach but did not make the results stand out as you did. I am sure I will apply this in my next interview
@Don Georgevich: I have been told that past behaviours are an indication of future behaviours - it goes against the notion that we are capable of change when we made mistakes in the past have learned NOT to repeat them in the future. therefore this model simply assumes that humans are flawed and are not fundamentally capable of behaviour improvements whatsoever. no wonder highly skilled and educated professionals are unable to land those desired jobs because they are unable to convince these HR people they have learned from past mistakes (you call them Experience) and have made the necessary yet critical changes (you call them reformation) Not surprised why HR people INSIST on using behavioural competency structured with the intention of hiring the best story tellers but really are chaff who cannot get work done - because they spend so much time in their social lives honing their skills at tellling stories they forget that they were hired not to tell stories but engage in meaningful work related to their education and training.
Thank you for sharing these valuable techniques for interviews. For people who struggled interviews due to not enough experience, these bullet-proof skills are definitely moving us forward on the job hunting road!
I'm done applying for jobs. These behavioral based interviews are the biggest waste of time. The best bullshitters shine in these types of interviews. I have yet been asked questions that were specific to the job I was interviewing for. I'm a veteran with a masters degree, but I can't find anything. In the military, you progress by KNOWING your job and have proven success, not how you can bullshit your way through something.
+Dan He's dead. Last I heard of him, what's left of him is being kicked around the road by the local homeless population. I'm telling you, it's a dog-eat-dog world out there.
Great tutorial! Behavioral questions aren't useless. Imagine a world where all of your colleagues talk clean and organized like this guy. How amazing is that.
That will never happen as this video was obviously prepared beforehand. Besides, speaking in a clean, organized manner is not the difficult part (indeed, that can be practiced); the problem typically involves getting a mental block on a question that you haven't prepared for, or trying to answer a question related to an experience that never occurred. Considering the majority of people (~80%) outright lie in interviews, STAR questions really only provide an indication of how well a candidate was able to prepare relative to others and how they behave in a high-stress, impromptu situation. In many instances, these "experiences" cannot be verified. Food for thought: people I know who frequently cheated/lied their way through college did so without breaking a sweat thanks to sheer self-confidence
Thank you @dongeorgevich, I will recommend these videos to my students as many are second language learners and could benefit immensely from the way you speak slowly, clearly and with key words. Congratz!
Thank you Don..!! This video is very informative. Few days ago I faced an interview for a manufacturing industry in Detroit. Overall the interview went very well. and all thanks to you. One of the questions that I was not prepared for was "What part of your previous job you liked the least?". Can you guide me on answering this question? Thanks in advance.!!
Love your Chanel. Thank you. Please continue to post behavioral questions samples because that is all I got on my last interview and I got the job thanks to you
I had a conference call interview with like 3-4 people today and they asked 3 similar questions to some the one you put out in this video. I choked and stumbled to answer all 3 questions. Pretty sure I pissed away a big opportunity.
Hi Don, thanks for the tricks. Have seen your several videos before the interview. It helped a lot, I got the job I want! Wishing you a very Happy New Year!
This was very helpful. My company strictly conducts behavorial based interviews. It was very helpful to see a simplified answering structure. Now to work on my nerves 👍
I have my 3rd/final interview tomorrow for a Financial Accountant position with the financial analyst and director of a medium FMCG enterprise. Really nervous but going to use your tips and prepare my a*# off...thank you!
I've been made aware that basing a an interview off keywords is very ineffective. Also aren't rehearsed answers the opposite of speaking naturally or freely? What about entry-level candidates or behavioral interviews where you meet with a recruiter first who doesn't know the technical aspects of the job?
I can never produce examples/stories for these behavioral questions because, as an employee whose work was not project based, but simply a large series of repetitive tasks/transactions each day, I didn't ever get a chance to change a company policy or work depending on a teammate or anything else. What do you suggest in these situations? I'm tempted to fabricate stories, but when they delve deeper into asking detailed questions I'd be like uhhhhh...
Generally if someone is good at lying and can keep it up.. a lot of jobs do want that. Granted it doesn't make you the most competent, however, you put effort into fabricating the stories and were possibly more prepared and spent more time preparing than another candidate that just went into the interview winging it. It may be a lie.. but the person was willing to lie, instead of just mumbling through the question with an irrelevant answer.
Its so stupid. I would take a standarized test and they hired the top performers. Would respect it a lot more. I do my job well and don't interact with people at work. I don't have anecdotal tales of my great adventures at work, i just want a fucking check like 90% of people, I'll trade the skills I've earned for it, simple. Its so stupid.
I like your answers to some of these questions. I took behaviorial interviewing at Intel Corp in early 2000s. I have been practicing these questions and answers (both sides of the interview since then) Your video was helpful.
Thanks Don, this is the first time i am going to face Behaviourial interview, your tips are great, STAR is a great source of information. I am already becoing your fan.
When applying for a job that would lead to a promotion at my work they always do behavior questions and I always freak and stumble , I am not "johnny jump on it" when it comes to interviews and then I kick myself when I walk out.
Question why do you want to work for this agency? Answer Honestly? The benefits.... After 5-6 questions. I got a job offer... I was honest with all answers.
These types of interviewers are used when hiring managers are unable to understand what is needed from a position and don't understand how to read people. This type of interviewing system is great for external thinkers and BS'ers. We switched to this type when he had many recent retirements and put less tenured people in charge of managing departments in which they have little experience. Now we have no shortage of people running around talking to each other all day and accomplishing next to nothing. Social skills are definitely needed for some jobs, but when technical skills and knowledge are needed, these are the wrong types of interviews to get quality performers. This method failed years ago, and here we are relearning the same mistakes because of our inexperience and lack of faith to trust interviewees with traditional questions.
I had three interviews while trying to get a job at a world class computer manufacturer, let me say "the" world class computer and cell phone manufacturer so I am sure everyone knows what company I am talking about. The interviews were like sitting through psychological tests with Dr Mengala , lol and The interview questions were all psychological and very nerve wracking none the less I progressed though two of them and when it came to the third interview I asked if they were going to make a decision on that particular interview about my candidacy , I didn't say this but I was tired of bullshiting around for prospect of a 35 k annual salary, not to mention my gas and my time and frankly my mental stress level . Well you guessed it that night I was sent the obligatory email about how I while having great talents and instincts was not a good fit for xyz computers . There was a gentlemen working at the store on the sales floor wearing a kilt mind you, but me I'm not the right fit for them. The way I look at it , they did me a favor. They didn't want someone who was serious about the job who could get work done . The wanted kooky little sheep that fit into their little corporate meat grinder.
Hello Don. The video was very useful. I will go through the complete set of interview questions. To share one of my recent experience on a behavioral question. Yesterday, I happen to attend an interview in Amazon. The interviewer asked me about a situation where I have skipped my boss to deliver a task to the stakeholder as my upline was on a leave. My answer to his question was I never faced this kind of situation. What should we answer in this situations?
I been into two interview already and I failed because I expected that the employer would ask me behavioral questions and most commonly ask questions used by the interviewer, in which I studied for a long time. What they asked for was, "what about you?", "what do you think of the job qualifications I introduced to you?" and other questions that was not related to the commonly questions asked by the employer. I guess, employer already know that most commonly asked questions were phased out because they been overly used and the candidate are rehearsed the answers anyway.
i had an interview today morning and the lady that interview me asked me a behavioral type question and that question was describe a problem that you have faced in the workplace and how did you resolved it. i have watched your videos many times and but somehow i kind of tripped off and kind of stumble and didn't follow the STAR method to answer. i am focused on getting to CUSTOMER SERVICE position and its so competitive and they have all these group interviews and phone interviews etc. how can i overcome my shortfalls and be brave and confident in next time and nail my interview? thx a lot don
