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Steve Jobs on Joseph Juran and Quality 

American Society for Quality, Quality Management Division
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Interview made in the 1990s during production of “An Immigrant’s Gift.”
© WoodsEnd, Inc., & G. Howland Blackiston. Commercial use prohibited.

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23 янв 2014

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Комментарии : 350   
@piedude3572
@piedude3572 7 лет назад
My left ear loved it
@Nummi31
@Nummi31 7 лет назад
same :D
@JonnyInfinite
@JonnyInfinite 7 лет назад
Pie Dude there was no 'quality' in my right ear
@jeanpierresant1836
@jeanpierresant1836 6 лет назад
well said.
@PranaySinghParihar
@PranaySinghParihar 5 лет назад
Same wtf 😂😂
@NarhazRoon
@NarhazRoon 4 года назад
set your sound setting to mono
@mnecmonic
@mnecmonic 6 лет назад
Steve never fail to amaze me in all his interviews, i don't know if it's his charisma or the aura that surrounds him...he seemed to have the ability to convey his message in a very clear and understandable way...i don't find many people can do that.
@seokheehan1061
@seokheehan1061 4 года назад
a-inc and he always always show such performance every time steadily that’s what i wanna learn
@First.Last.99
@First.Last.99 3 года назад
Looks like he understood stuff always, and if he didn't he says I don't know. He was very bright. He knows how to paint the mind picture also!
@williamschimdi2641
@williamschimdi2641 3 года назад
Steve is the best of the business gurus I know..
@keltz5028
@keltz5028 3 года назад
That’s the Reality Distortion Field created by Steve Jobs talking to you...and that inspired engineers and managers to overcome their limits.
@Athithi7
@Athithi7 3 года назад
You see the thing with Steve Jobs is his choice words are very Simple yet profound. A lot of speakers out there focus on using high sounding words rather than the impact, that's what sets him apart
@patriciaegan7244
@patriciaegan7244 2 года назад
Steve Jobs, thank you for creating jobs. I’m sorry that you’re not here physically, but you will always be here spiritually.
@PathfinderHistoryTravel
@PathfinderHistoryTravel 2 года назад
So refreshing to hear someone talk without up-talk or vocal fry. And without saying “like” or “right?” in every sentence.
@melstalk
@melstalk 3 года назад
'I can't answer you. I'm ignorant" So honest and straight forward! A great leader
@Michael----
@Michael---- 5 месяцев назад
This.
@kafkaesqued
@kafkaesqued 4 месяца назад
​@@Michael----this.
@reinierwilson6
@reinierwilson6 8 лет назад
..."going back to the basics and relearn them". Amazing. This guy was an authentic outlier!
@aviralmittal89
@aviralmittal89 3 года назад
no doubt about it. Never heard him speak when he is not dropping major insights.
@WokerThanThou
@WokerThanThou 3 года назад
First Principles
@michaelngan99
@michaelngan99 2 года назад
And he also talked about Japanese Planning, in which the Americans still are not doing.
@yulloveyullove326
@yulloveyullove326 4 года назад
His eyes and the way he talked showed that he was a genius. So sad he is not there anymore.
@weizheng673
@weizheng673 Год назад
His vision, the topics in this interview, is highly relevant today. He is truly a visionary of our time. He is such a genius. He co -founded Apple in his early 20, by 25 Apple Inc., already went public. He was so young in this interview that his presentation was so eloquent.
@slan7
@slan7 3 года назад
Great video quality. All of the videos of Jobs I've seen when he was young made him look like a historical relic because of the video quality of that time.
@arpahal-fayette3870
@arpahal-fayette3870 3 года назад
Internally driven, I do believe that Steve. Thanks for all your sacrifices to make the world a better place to live.
@TMCsVideoADay.
@TMCsVideoADay. 9 месяцев назад
Joseph Moses Juran was a Romanian-born American engineer, management consultant and author. He was an advocate for quality and quality management and wrote several books on the topics. He was the brother of Academy Award winner Nathan Juran.
@JuanMartinez-fu9cb
@JuanMartinez-fu9cb 8 лет назад
Great. Love to hear so clear mind.
@theodoreyd
@theodoreyd 5 лет назад
He is such a thoughtful and well spoken person. Amazing
@4ourty5ive
@4ourty5ive 4 месяца назад
Was. and agreed
@FPVphilly
@FPVphilly Год назад
It’s 2023 and this video should be show in business schools in how to learn from Steve in been successful.
@jessicagard3242
@jessicagard3242 8 лет назад
thanks a lot for this video !
@peterkogl1329
@peterkogl1329 3 года назад
What an interview, STeve Jobs at his ultimate best teaching mode!!!
@jla2462
@jla2462 3 года назад
Very composed man deep and control of his thoughts
@yamil.343
@yamil.343 2 года назад
Once upon a time a revolutionary man comes along & changes everything.
@johnmosheim
@johnmosheim 4 месяца назад
I get humbled all the time by Steve Jobs integrity, humility and his beyond comprehension imagination and drive. He was really a gem of humanity in my opinion and I miss the fact that he died, but interviews like this make me feel maybe a large part of his ideas and what he genuinely tried to convey during his interviews are very much alive. Feel really lucky to have lived when Steve was alive.
@LeifEliasson
@LeifEliasson 4 года назад
Steve has and will always be my guiding star
@TheMyrmidon22
@TheMyrmidon22 8 месяцев назад
The last question is the best one yet. The answer, "he was focused."
@HIDlarissaTERRY
@HIDlarissaTERRY 6 месяцев назад
beautiful moments of life to inspire!
@dreamscolourhouse3252
@dreamscolourhouse3252 9 месяцев назад
Genius. Every interview and his quotes are Great🙏.
@ziggytonumaa
@ziggytonumaa 3 года назад
Settings > Accessibility > Sound > Mono audio
@ShashwatVikram
@ShashwatVikram 3 года назад
The most underrated comment of this video. Thank you for saving the listening experience of such an amazing video.
@dhadad9885
@dhadad9885 3 года назад
This comment should get a knighthood.
@keshav2136
@keshav2136 3 года назад
Thank you buddy
@jeffrey36912
@jeffrey36912 Год назад
Great questions, great answers.
@ebrelus7687
@ebrelus7687 5 лет назад
Most important part. 2:32 "America is in a tough spot right now, i think we've forgotten the basics we've so prosperous so longthat we took many things for granted and we forgot how much work it took to actually build and sustain those basic things like great education system thinkgs like great industry and we are faced with relearning those things going back to the basics (..) why we are outmanufactured why we are outplanned by Japan. It's not because Japanese are tricking us, it's not because Japanese are better intelectually it's because we are being out planned we are being out strategized we are out manufactured. There is nothing that can't be fixed but we're not going to fix it up here we are going to fix it by getting back to basics." So awesome words. So true. It is as actual as was back then. Nothing changed. And no tarrifs can fix it, no blaming others for own failures, omission. Stoping globalisation or trying to outplay it won't help either. It's about reengineering all processes, going back to basics, rebuilding by innovativeness, effective planning, strategy, going back to work. Nobody seems to be able to aknowledge such a simple fact. This man was incredibly unbiased and honest, going straight to the point, essence. That's why his monopoly grew so fast, outcompiting other companies by being innovative, not just copying faster, cheaper on bigger scale. Oh yes, Peter Thiel would tell you all great companies are monopolies, since competition eventually kills market draining profit to zero and killing all producers. You need to have a product which can't be easily copied, evolving fast, or build new innovative products to keep previous relevant by adding good brand and buying true customer loyalty. This loyalty comes not from marketing but from real value, concious faith in a good product, being a cofounder of the next great products and innovations. Product which gets worse is like a leader who doesn't deliver to his subjects, breaking a mutual deal, once lost faith can't be rebuilt, easily. Death of Jobs was a great loss for Apple. It also market ending of it's effectiveness and start of rising competition. Without creating anything new this market is toasted. Without Jobs it's nearly impossible for Apple to find the right direction and risking going there all-in to build the next backthrou while brand will be slowly diminishing.
@CaptainPlanet007
@CaptainPlanet007 3 года назад
He’s right but instead of Japan, I think he meant China 🇨🇳
@ghost180sx
@ghost180sx 3 года назад
@@CaptainPlanet007 nah, the strategy and aim is different. They're not at all focused on quality, but on quantity and flooding the market by saturation and blanketing. They are playing into modern American consumer culture which values throwaway objects. Also, post war Japan is very different than post war China. One decided very quickly to change their path to that of an ally and good global citizen as opposed to a rival imperial power, whereas the other has a chip on its shoulder dating from beyond the Opium wars to the present; adversarially attempting to become the next hegemony on the globe at all costs and teaching us all a lesson by living up to their namesake.
@CaptainPlanet007
@CaptainPlanet007 3 года назад
@@ghost180sx True, you just hit the nail on the head by mentioning what seems to be the culprit of their culture which is seizing the westerners hunger for fast and cheap products in order to meet their ultimate goal- world power! This means steal, cheat, buying politicians and influential to the culture..Hollywood! Unlike the imperialist Japanese era which integrity’s and honorary is the base of their traditions and culture, Chinese has no regards for any of it! This shows in their human rights and freedom of press approaches. America should understand that they’re dealing with a different kind front, the CCP 🇨🇳! If we choose to ignore this small dose of so-called ‘new age socialism’, one day will wake up to a communist nightmare that will become reality far worst than Mao and Stalin.
@rainbowsigma6214
@rainbowsigma6214 3 месяца назад
​​@@CaptainPlanet007 What a weak attempt to dehumanize Chinese 😂😂😂 I think it boils down to simple terms the Chinese work way harder The Americans only want to stay home and collect unemployment benefits 😂😂😂 If we r talkng about hman rights US Is the BIGGEST Human Rights Violatr of the 21st century by FAR So get out of here with your 50cent propaganda murican 😂😂
@rainbowsigma6214
@rainbowsigma6214 3 месяца назад
​@@ghost180sxPost war China is a pacifist unlike Japan who dont admit their war crmes and US who is still actively fnding their gnocidal Military Cmplex
@dd7061
@dd7061 4 месяца назад
My left year loved the quality talk
@onelife8367
@onelife8367 6 лет назад
"Any question asked was the most the most important question that could have been asked in that moment (for Jor Juran." Waw. If that is how people would treat one another, no one would have shied away from reaching out and asking each other the questions they hide in the contours of their hearts and minds.
@savanaviolenta
@savanaviolenta 3 года назад
He was a visoner, a passionate one from start to finish that's why he was so big.
@shahilagh
@shahilagh 8 лет назад
steve i love you and i feel so close to you and all the people you admire. i love to work with ppl with such vision
@sinhsou636
@sinhsou636 6 лет назад
shahilagh Steve is my roommate
@postblitz
@postblitz 3 года назад
11:04 the mark of an intelligent person.
@oumarsountal6628
@oumarsountal6628 3 года назад
Hello everyone one thing we Learned from Steve job he said when we were borned world like that we can't change the world everything round us they call life someone made like you they are not better than or smarter than we can work harder save some money and having families good life that is minimum things if you say I can do yes you can do we are strongly believed in that statement we never ever finished any good education, but everything we touched must be done well thank you very much everyone for sharing knowledge that beneficial please post more it's very very important we are very lucky people that we know & knowledge that we learned without hardship experiences never ever ever happened
@ahmedb2559
@ahmedb2559 9 месяцев назад
Thank you
@ashishgurung1417
@ashishgurung1417 4 года назад
1 MIN SO FAR... *I HOPE MY LEFT EAR SURVIVES THE BATTLE* .
@ernestocastelli9005
@ernestocastelli9005 9 лет назад
Great interview! " You should have to ask permission to improve your process". Love him, RIP.
@ertugrulcavusoglu7117
@ertugrulcavusoglu7117 Год назад
My left ear love this!
@kanicakhanom7483
@kanicakhanom7483 Год назад
Steve is my broken heart It should be never recovered 💔💔💔💔💔💔💔💔
@mark-2237
@mark-2237 9 лет назад
give the man some water how can you not see him struggling?
@fenderstratADHD
@fenderstratADHD 7 лет назад
Mark - I know that when they 1st found out that he was sick was in 2003 but was he sick when he did this??
@ian-checkmyaboutsection3961
@ian-checkmyaboutsection3961 4 года назад
671JH there’s rumours that the cancer entered him during his 20s but he never knew about it. The amount of fruit he ate slowed the growth of that cancer significantly.
@MagicAyrtonforever
@MagicAyrtonforever 3 года назад
@@ian-checkmyaboutsection3961 I read that he drank huge quantities of Carrot juice which is what started it. Too much.
@luisquinta5290
@luisquinta5290 8 месяцев назад
amazing
@hammedtukur
@hammedtukur Год назад
He is so straight forward. He doesn't pretend to know sth.
@luxurreview
@luxurreview 2 года назад
Steve looks handsome in that outfit! Although I love his iconic 501s and Mock Necks you can’t beat the beauty of a white shirt and tie.
@ihsan6220
@ihsan6220 3 года назад
I have to confess he was so handsome In his heydays. Some pple r jus born gr8
@GeorgiesMom723
@GeorgiesMom723 3 года назад
What a man!
@saskiavanhoutert3190
@saskiavanhoutert3190 6 лет назад
Somehow I understand his saying, Steve and others are appreciated by me
@kanicakhanom7483
@kanicakhanom7483 Год назад
He was a really great man 💙💙💙💙💙💙
@ap6160
@ap6160 4 года назад
I love how he paused at 2:25 to really think and reflect on his answer before he spoke
@MrParnak
@MrParnak 4 года назад
he's been known to doing that a lot! this is one of the traits that very few people have! Watch him more and you realise how natural he use to make this into any of his discussions or interviews
@ap6160
@ap6160 4 года назад
@@MrParnak True!
@ARichardP
@ARichardP Год назад
Yes, that was impressive and rare to see. The rapidity of a responding is so ingrained in most of us. Steve Jobs had some Buddhist mindfulness training starting at a fairly young age.
@kanicakhanom7483
@kanicakhanom7483 Год назад
Lots of time spend for me to And I should never forget him But I didn't anything for him He was a part of my life 💔💔💔💔💔💔💔😭😭😭😭😭😭😭😭😭😭😭
@kshemamindcarementalhealts8192
@kshemamindcarementalhealts8192 8 месяцев назад
We miss you somuch......I hope we will meats again soon
@training2012full
@training2012full 2 года назад
Great he given words to what I think👍
@chelsea12345696
@chelsea12345696 8 лет назад
Sage words that are still applicable now. Should be taught as part of all business courses.
@ImScribbz
@ImScribbz 6 лет назад
Philosophy
@pinkyyy987
@pinkyyy987 Год назад
He was very handsome back then lol .. also really smart and inspirational 💗
@paulvannan6534
@paulvannan6534 2 года назад
Wow. Steve Jobs does not blink!
@malvinderkaur4187
@malvinderkaur4187 3 года назад
His school speech exactly my thoughts.
@jermainepalk1832
@jermainepalk1832 3 года назад
He answers questions very well
@wingsfan1450
@wingsfan1450 3 года назад
No wasted words...no ums and uhs. I love how he takes a few seconds then begins his answer.
@jermainepalk1832
@jermainepalk1832 3 года назад
@@wingsfan1450 👍
@zakariahlafreniere1332
@zakariahlafreniere1332 2 года назад
genius works
@iwaited90daystochangemynam55
@iwaited90daystochangemynam55 2 года назад
Camera man had a lot of fun zooming in and out
@CesarRuiz-zp9fx
@CesarRuiz-zp9fx 2 года назад
Yes I agree... some risks and sacrifices must be made to make it through though
@janvi2816
@janvi2816 7 месяцев назад
8:14 loved this utmost❤❤
@onelife9441
@onelife9441 5 лет назад
My favorite things in life don't cost any money. It's really clear that the most precious resource we all have is . . . . . TIME. - Steve Jobs
@ShivaKumar-bt4ds
@ShivaKumar-bt4ds 6 месяцев назад
Father God bless
@curiousism9140
@curiousism9140 11 месяцев назад
Steve Jobs ❤️
@slob5041
@slob5041 9 месяцев назад
My top ear loved it
@William_Clinton_Muguai
@William_Clinton_Muguai 3 года назад
Good LORD! This man was a dreamboat!
@walfarisful
@walfarisful 7 лет назад
This video is a kind of vital few of the youtube (as per Dr. Juran said when he explained the parito principle 20/80 ) , there are a lot of trivial many !!
@c14husky
@c14husky Год назад
yes.
@RohanShirsat
@RohanShirsat 3 года назад
Show these videos to all Senior Executives
@fullwisewords
@fullwisewords 5 лет назад
7:11-7:45 DMX said about the same thing in an interview before. DMX: "If you are quick to accept that you are a King when people give you praise, you will be quick to accept that you are a fool when criticized." something to that effect. Jobs just went a little further with the internally motivated part. Interesting how knowledge applies across people.
@thripper5332
@thripper5332 3 года назад
who cares about some rapper lmao
@StanpapiTV
@StanpapiTV 2 года назад
@@thripper5332 Fuck You
@coreyvillanueva4247
@coreyvillanueva4247 2 года назад
@@thripper5332 you’re just full of sunshine huh
@ARichardP
@ARichardP Год назад
That is an interesting quote, the way it is stated. It’s been said many different ways. Being externally controlled and focused (unless by choice) causes all sorts of emotional and psychological problems that lead to poor performance. When you feel you have no power to influence outcomes you start to feel crazy. But even then you have the ability to control your attitude and gain a certain sense of freedom and power. This interview with Jobs was recorded 12-19-1991.
@pawelniesporek7
@pawelniesporek7 5 месяцев назад
​@@ARichardP That's a great thought. Also smells like stoicism;)
@abeerchoubey2392
@abeerchoubey2392 5 лет назад
2:14 - Broadcasters want to do a program on/with Madonna. Steve(in his mind)- Yeah, I'll "facetime" with her in the future...😎
@ritshpatidar
@ritshpatidar Год назад
Nowadays quality talks like this are rare
@nayranay97
@nayranay97 Год назад
Even Steve talking about filosofi🌻
@genesisalbertjamon8527
@genesisalbertjamon8527 2 месяца назад
Its sad to see that all the comments here is about Steve, while the video is made for Mr. Juran which arguably steve's one of the biggest influencer and mentor. Cheers Mr. Juran for being such a gift the industry.
@ShivaKumar-bt4ds
@ShivaKumar-bt4ds 6 месяцев назад
Brother beautiful
@pranavverma16
@pranavverma16 3 года назад
RU-vid promoting Steve Jobs all of a sudden
@enzo_armani
@enzo_armani 6 лет назад
People that let a sustainable brand in the world are those who are internaly driven to give something back
@togasurf
@togasurf 3 года назад
Noticed that line particularly!!!!
@orange-vlcybpd2
@orange-vlcybpd2 3 месяца назад
6:39 "Where we have to start is with our products and our services, not with our marketing departments."
@felixthelmocevallosmorales41
@felixthelmocevallosmorales41 7 месяцев назад
Steven Paul Jobs 24 de febrero de 1955 05 de octubre de 2011 68 años 56 años 12 años
@kanicakhanom7483
@kanicakhanom7483 Год назад
He is a greatest hero apple industry of holl would ❤️❤️❤️💙💙💙💚💚💚
@kssaini5600
@kssaini5600 Год назад
Wow
@lianhphuongcute3889
@lianhphuongcute3889 9 месяцев назад
Có thể pạn cũng giỏi áo thuật mà mình piết. Kamolw Palj!
@gayatripittala7353
@gayatripittala7353 Год назад
Sourya t and steve i think i feel comfortable i am reyally eshamed of being in india . Japanese chainese charmi nice i accpect these name Zera is much preffered
@tomschueller4545
@tomschueller4545 Год назад
Don't need the tie Mr. Jobs, Next computer? And THE creator of THE best company in the world.
@_suki_
@_suki_ 6 месяцев назад
Permission to not have to ask permission -> empowerment at every level leads to quality.
@taylorjohnson4943
@taylorjohnson4943 3 года назад
My left ear says he is absolutely correct
@reenycampbell8618
@reenycampbell8618 2 года назад
I raise a hallelujah for you Steve, what's the answer for people as myself, who have been defiled with tracking devices in the human body to translate their life. I have an extraordinary gift of wisdom. I have even gotten there yet and i'm defamed like someone who has been on a stadium for years. Thank you kindly, Prophet of the Lord Almighty Ps 46.7 Syracuse NY. PS Devices placed in the mouth. Dr. Janice Pliszcziak DDS. Do you remember her from Solvay High? PS American Regent, Senior VP in Yaphank, NY: My Godfather, Martin Joe Tedesco and family are people of noble character.
@bellaendale7174
@bellaendale7174 20 дней назад
I'm struck by how much he pauses before answering questions..i should do that more frequently
@leecooper1644
@leecooper1644 2 года назад
When your right ear wants some peace and quite but your left ear is looking for business knowledge
@CLSGL
@CLSGL 3 года назад
One of the biggest things I’ve ever learned from Jobs is to think before you speak. It’s one thing to hear that, it’s another thing to see someone doing it. Whenever someone asks him a question, he takes the time to look down, think about his response, and then he’ll start talking.
@ag-bk5wf
@ag-bk5wf 3 года назад
Ahaha you never heard the saying think before you speak?? Hha
@CLSGL
@CLSGL 3 года назад
ANDREW Garcia “It’s one thing to hear that, it’s another thing to see someone doing it.” Did you even read the comment?
@ADVANCED-QUALITY-TOOLS
@ADVANCED-QUALITY-TOOLS 9 лет назад
I would like to believe that Steve Jobs after the interview about Juran read the book Edwards Deming ...
@LeadershipAlliance
@LeadershipAlliance 4 года назад
Сергей Григорьев I’m curious what made you say this… My work is based on Dr. Deming’s genius and I know Steve learned about the Deming principles from his Pixar mentor Ed Catmull
@henrikmanukyan3152
@henrikmanukyan3152 8 месяцев назад
9:40 - permission to employees on not having to ask for a permission from authority, that the hierarchy that would work for an innovative (IT) company [and as he said during another interview "best professionals are not to be managed, they are self-managed, the job is to give 'em common vision" ]
@jellovendigar
@jellovendigar 2 года назад
It feels weird to hear him introduce himself. The video is from a time before he needed no introduction
@gerwitz
@gerwitz 7 лет назад
"I'm ignorant so I can't tell you" :-D
@john-paulhunt4541
@john-paulhunt4541 3 года назад
late 80s? no.
@dso-nx3jy
@dso-nx3jy 3 года назад
Going to use that next time i cant answer a question at a meeting.
@AudioDestinyHQ
@AudioDestinyHQ 3 года назад
Looks like a video senior portrait
@rolandosotelo3741
@rolandosotelo3741 8 лет назад
Nice
@alsara2k
@alsara2k 3 года назад
>given a couple of years, when after Juran is gone. Juran died in 2008, 3 years before Jobs..
@sumonpal4167
@sumonpal4167 3 года назад
Why are you listining with headphone on?🤔
@gayatripittala7353
@gayatripittala7353 Год назад
Thanks for re establishing things atleast you tried. But incomplete
@craigwbrown
@craigwbrown 7 лет назад
no sound?
@ericennis5523
@ericennis5523 2 года назад
“A great education system” 😂😂😂😂
@MarkGraban
@MarkGraban 10 лет назад
More background can be found about the video here: everystevejobsvideo.com/steve-jobs-talks-about-joe-juran-management-guru/
@kshemamindcarementalhealts8192
@kshemamindcarementalhealts8192 8 месяцев назад
🎯
@gayatripittala7353
@gayatripittala7353 Год назад
Steve never lost
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