Surface Pro Factory Reset Lost Forgot Password Wipe and Restart (2021) 

This may be two years ago but I have bn looking and searching going thru videos and finally I found u !! It’s my little grdaughter I’m raising and I didn’t know wat I was gna do!!! Your amazing!! Thk u

It worked! Your instruction was easy to follow and straightforward. Thank you!

Thank you so much! I have seen so much junk about this on the internet, I truly thought I'd been scammed! But you've saved my eBay laptop!!!! Thank you!

It's asking me for a recovery key. What is that?

I found my sisters old laptop in the basement and couldn’t log in. Thank you for being a legend my guy.

I got one of these off ebay and it had a password and everything and this got rid of it thank you so much

IT WORKED OH MY GOD THANK YOU SO MUCH!!!!!!!!!!!!! I forgot my password months ago and couldn’t remember it at all. I was gonna pay somebody to do this but thank you so much THANK YOU THANK YOU THANK YOU!!!!!!!!!!!!!!!

Excellent! Many thanks sir! You've helped this OAP get his Surface Pro PC back to factory settings. Such easy-to-follow instructions! Clear video and voiceover - with no annoying superfluous background music. NASA don't seem to use background music either! Best regards and thanks.

January 2021, doing this allowed me to at least get my surface pro books to work on outlet power. Still DO NOT work on battery, known issue, (makes them partial trash) but this re-set does get you operational if you have one of the surface books that would otherwise be trash.Thank’s for the help, killed 2 birds with one stone!

From Sierra Leone, Freetown. It works 100% .... Great job done for helping the world.

Very informative and easy to follow steps..thank you very much👍🏾🤗

Thank you sir. Your instructions are so clear and easy to follow

This was exactly what I was looking for thanks bro

Wow it totally worked Yey. So simple to understand your instructions Thankyou very much 🙌🏻🙌🏻🙌🏻

This dude came in clutch. Preciate the video

Thank you very much! My father gave me his nextbook, but he set a password that he forgot. He has memory problem. I keep telling him not to set a password to any of his device. He never listen because he is disable. But i appreciate you for showing me how to remove it. Instead of me going to a pc store and pay money to get it remove. Thank you very much!

Thank you very much for you're step by step guide this world needs more like you're self I dropped a like and subscribed and i hit that pos notifications you really helped me out today

Worked perfect for my old surface 2. Thank you!

So so helpful! Thank you so much for your very clear instructions 🙏

Didn't work for me. Asked me for a Recovery key code.

Thanks for the video. Your instructions worked perfectly. Eddie

Great vid. Short and to the point

Great video and thank you! Worked perfectly.

Planning to sell my surface pro, does factory reset remove everything including me being an Admin and my account?

My wife had a tablet from an ex and we couldn't access it this helped thank you

Just curious? I've seen about a dozen troubleshooting tips and tricks and a bunch of questions regarding the data. I work for a company where we have a stock of Surface for our users. No pressure to replace a unit if need be. I want to know about "data recovery"? Is there a way to save the data? That's my question? Folks are giving you lots of "High Five" but will this get me to a place to retrieve or restore data???

WOW. This was easy. Tried other ways by going thru settings and it didn't work. This was a breeze. Thank you very much.

This worked so well thank you so much

Omg thanks! I got one for my work and my surface asking me for a password and i didnt even made one...thanks god,helped me a lot

Problem fixed! :) Thank you so much!

Thank you so much!!! You’re a life saver❤

Does this mean that if we want a secure lap top that no one can steal wipe and use that we should buy a different one?

My surface book 2 asks : Enter the recovery key to get going again....it does not write anything if I type....I saw you go straight here but in my pc it asks the key . ....help...I tried from the bios with w10 but something is wrong..windows are so small to install w10 fro m a usb pen...help

Thank you sir..it’s a big help

Thank You Very Much Much Love From LA ✌️

I had issues with words being dark and blurry. I ended up somehow installing surface on my laptop? Wanna reset to laptop? Do ya know how I’d do it? TIA

I cant see any blue menu after holding down shift while restart as you instructed to do. Please tell me What do i do now

Midway through the reset process once windoes starts downloading onto the PC - I get an error reading this message "WINDOWS COULD NOT PARSE OR PROCESS THE UNATTENDED FILE FOR PASS (SPECIALIZE). THE SETTINGS SPECIFIED IN THE ANSWER CANNOT BE APPLIED. THE ERROR WAS DETECTED WHILE PROCESSING SETTINGS FOR COMPONENT (MICROSOFT-WINDOWS-SHELL-SETUP)." can anyone help me out with this please?

I tried doing a factory reset then this bitlocker popped up I deleted that and now I have a recovery only takes me to UEFI FIRMWARE SETTINGS can you help me figure out how to reset it from here?

Thanks Bro 👏👏it's helping me alot.👍

I have a problem with my surface pro, it keeps sticking on the startup and the screen is sticking and glitching on the top left corner. Will a factory resect solve the problem?

Fantastic video! It really worked!

Can someone help please! I accidentally pushed the one that was recycle and then I canceled it when it was almost done because it said i could push ok or cancel and now it loads and tells me it can’t instal windows and to push ok to instal it and everytime i do it restarts and asks the same question can someone help please

Hi there, followed the steps carefully, and I don't get the option to restore or reset, those options are missing. Not sure why. Thanks

Thanx, nicely done video with clear explanations and good screenshots, most importantly it worked!

For some reason it doesn’t show up factory reset in the trouble shoot option is there a way to do this

i don't have a power icon in the bottom right corner of the screen. only the wifi icon and the partial circle with arrows icon

Thank you! My fiancé got me 1 from the thrift store and we couldn’t figure out how to get it.

I got up to the part where it says to reset if you plan on keeping the tablet. Then it stops everytime and says "Additional free space is needed on the drive where Windows is installed. Free up some space and try again." Help me, what to I do? My daughter took me off as one of the users and she is the only user on there and can't remember password. She tried to reset password for over an hour last night and couldn't get it. She's 18 yrs old so she knows how to do what she needs to do to reset but it's not working. Please help asap, I need the tablet for my new exercise bike!!!!!!

I get to reset this PC page and it's asking me for a recovery key to get going again. I don't get the remove files or clean the drive boxes. Can someone please help?

NOW, this is done with actual key board. How do we get it done with NO keyboard? Any response to that? We do not have the actual keyboard with surface pro

It’s asking about reinstalling windows when I follow your steps . What should I do ?

I like the black wheels on the side of the screen too!

Tried to do this on mine but it asked for a recovery key. Can anyone help?

Hi, can you please advise if you can do this without wiping the data??

Thanks homie

Hey, it’s asking for a recovery key when I click reset pc :(

Thank you so much for this advice ! Santa brought our 9 year old son an hp microsoft 365 and I took x3 strokes a week later and Jonah forgot the password . I have just got home from hospital last week and we have just followed your instructions and I’m sitting watching the resetting percentage it’s at 24% so far 😁

Me peepin the huaraches the whole time

Thank you its a easy one and help me

Thank you. It worked perfectly.

Good video and nice accent sir 🤜🏽🤛🏻

Mine requires “enter the recovery key to get going again” so what should I do?

Very helpful..thaxz

It will not reset for me. It will ask me for some sort of key. It says my organization product key or school. Is there a way around that?

It told me I didn't have enough space to reset😭😭😭😭 but thank you for getting me this far

Thank you sir .. nice and easy

Hi help me I have an alldocube iwork 1X Android tablet stuck on schema at the Android system level. So how do you do it?

mine goes straight to "advanced options" without letting me reset. it has a pin as well if that's the issue

Awesome video thanks

Why my after clicking the troble shoot button then it goes to the advanced setting?

Thanks this worked 1st try 💯💯💯

Just curious? I've seen about a dozen troubleshooting tips and tricks and a bunch of questions regarding the data once you Surface Laptop is stuck on the UEFI Screen. I work for a company where we have a stock of Surface for our users. No pressure to replace a unit if need be. I want to know about "data recovery"? Is there a way to save the data? That's my question? Folks are giving you lots of "High Five" but will this get me to a place to retrieve or restore data?

Hey there not sure if you’ll c this but I just had a question. After I choose remove everything and the screen goes dark I then get a screen that’s asks me about reinstalling windows through a cloud download or a local reinstall but it every time I choose one of those I get put back to options for troubleshoot, continue, use a device etc. what should I do?

Thank you for the help I just got my mom old laptop and I need to rest it so thank you for the help

Thank you a lot it save my money 💰

Thank you! 🙂

Wow!!! Thank you ☺️

Thanks for your help!

What to do if you don’t have admin privileges?

So what do you do when you've forgotten your password and it asks for the password when select reset?

This worked for all of our school surface pros except for one. After clicking into it, the option to Reset was missing.

it wont do it asks me gor recovery key how the @#@# do i get tht or around that

Who else restarting their school laptop to make it their personal laptop😭

It won’t let me do it it’s asking for a recovery key how can I reset it back to factory please help

what about the shoes ?? sort of decoration ??

Mine keeps saying there was a problem trying to reset this PC? Any help?

What power button on an external usb keyboard? And you cannot get to the login window without the PIN. you get error 'something happened and your PIN isn't available'

Thank u so so much..ur awesome!

Thx a million

I need help resetting my surface 3. It doesn't have what this video says. Can anyone help

Does this work on surface book 2

Thank you so much

You are a literal god omg thank you so much this means so much, like $2000 much :)

It worked like magic thank you!

in the process so far its working thank you

I needed this so much ty so much 🥺💜💜💜

Hello sister I tried to follow all the instructions but still it ask to enter the recovery key to get going (Keyboard Layout:US) what to do?

Thank you this worked for me

It worked!!! Thank you!!!