Swinburne University: Stakeholder Analysis & Management (Advanced Business Analysis) 

I was recently invited to deliver a guest lecture for Swinburne University's Master's program in Advanced Business Analysis. This lecture will focus on the crucial aspects of stakeholder engagement, covering:
Stakeholder Analysis & Management Tools: We'll delve into practical tools like the power interest grid and the stakeholder management worksheet to help you effectively analyze and manage stakeholder relationships.
Understanding & Influencing Stakeholders:
- Social & Organizational Awareness: Techniques to enhance your awareness of the project environment and its stakeholders.
- Empathy Building: Master empathy interviews and techniques to truly understand stakeholder perspectives.
- Active Listening: Hone your listening skills to gain deeper insights into stakeholder needs.
- Ethical Influence: Learn effective influence techniques for even the most challenging stakeholders, while maintaining the highest ethical standards and avoiding manipulation.
- Adaptability & Neuroscience: Explore neuroscience-based techniques to become a more adaptable business analyst when navigating stakeholder interactions.
Interactive Learning:
The lecture culminates in an engaging role-playing simulation. Here, participants get hands-on experience by stepping into the shoes of a Business Analyst facing real-world project scenarios with challenging stakeholders.
This session equips you with the skills and knowledge to confidently navigate complex stakeholder relationships, ensuring project success.