Hello, mayancho. Thank you so much for sharing your experience here. Should you have any questions about our service and product in the future, please let us know. We will try our best to help you.
Thank you so much, DJI Support. I have so many DJI products and I only had one problem with Osmo Gimbal and this was also resolved using your support about 3 years ago. Thanks once again for your support.
@@mayancho21 We are grateful for sharing your experience with our service and support team. This will surely strengthen our customer relationship and foster advancement in customer service between our DJI customers. We're glad to be of service. Thank you for choosing DJI.
This is good news. I'm waiting for B&H to restock the OP3 so I can get one. Seeing this good experience with DJI lets me know that if I need their support, I can count on them for good customer service.
I had problem with my drone once and my gimbal once before. I contacted DJI Support and they were quite helpful. I would strongly recommend to contact DJI support if you need any help.
