The AT&T Hack Is Really Bad... 

Can we start introducing fines in the billions for every major security breach? Seriously, this might serve as an incentive for any conpany - not just AT&T - to secure my damn data.

That actually explains all these recent terrible attempts at scam texting 😂💀

Gotta love how long at&t knew about the breach before ever telling their customers

I think what makes me most MAD about this, I haven’t used AT&T for more than 5 years. I closed and exited my account completely, yet somehow, they still have my data. We really gotta stop giving these corporations more rights than citizens. If I close an account, I want my data deleted, I don’t care if I’ve done business in the past… I’m closing my business with you.

crazy that 2FA is required to moderate a discord server of 1000+ people but isn't required for a company 100,000x the size

As an AT&T user I am tired

This breach is entirely shocking and disappointing, and it just goes to show the current state of cybersecurity. Companies have to take it seriously and invest in it. Customers trust them with their information and they're failing to keep it safe.

Working in IT, I and all my coworkers dread whenever we have to call AT&T. One time late into a stressful night shift when calling their B2B support, my call was answered and all I could hear was... beach sounds. Kids playing, waves rolling in, and the occasional voice of someone who was working remotely who was either ignoring me or hadn't realized he had answered the call. I stayed on that call for the last hour of my shift and it's the one good interaction I ever had.

AT&T is actually one of the worst companies I've ever had to work with and this is no shock to me that they're just as careless about their cyber security as they are about their customer service.

AT&T is genuinely evil. I have lived in rural Mississippi most of my life. AT&T got a government contract to extend DSL lines into rural areas in my state. What they would do is go just far enough down a road to count for the contract, while giving the most bare minimum speeds and infrastructure. They stopped the lines at my neighbors house about 800 yards down thebroad from me so, me and anyone past me cannot get any sort of internet besides a hotspot or satellite. And, don't get me started on the absurd prices of the hotspot plans plus even if you pay the exuberant price they'll still throttle/ limit your area which results in my having full bars of 4G+ but somehow only pulling 2mbps download. Sorry for the rant.

I just live my life assuming my data is always stolen lol

The single cloud storage company these corporations were putting all their trust in getting brutally hacked after they start using generative AI is so poetic.

I'm of the opinion that NO customer data should be stored online. Everything should have a hard firewall. Until then, the only solution is MASSIVE fines that break these companies, and force them to take it seriously. My 84 year old mother can't "take data security seriously;" she can barely operate a mobile phone, and everything stresses her out. This shouldn't be HER problem.

As an AT&T user I am currently being called by 13 Indian scammers asking for my credit card

The worst part of this is that AT&T will probably be bailed out by the government. While all the customers loose their livelihood’s

AT&T is charging me $5 extra a month because I want to pay with a credit card and not a debit card. These type of things are the reason I don't trust companies to keep my debit card information safe

We can't pretend they weren't selling people's real-time location data anyway. 😂

Paying for AT&T is essentially asking to get your data taken and have 1kbps internet while paying 150$ a month

My wife and I just spent the last week helping my cousin get out of a serious data breach result due to these AT&T issues. Two things that I learned about AT&T from it that will forever keep me from being a customer of theirs: 1. If you are an AT&T internet customer, but NOT an AT&T wireless customer, you CANNOT add 2FA to your account using a mobile device. They actively block it. 2. When you are knee deep in credit repair and have frozen your credit as part of this, even if you are a current AT&T customer and need to purchase a new phone or hardware (for example switching your phone service to AT&T so you can finally get 2FA...), they will demand to run a credit report even though it was frozen at their request, due to their poor management.

There’s been a mole(s) in AT&T for years. My cousin was sim-swapped for millions by someone inside the company, probably a rogue contractor. Scary stuff.

Average corporation moment, who is even surprised anymore.

bro this is so bad and AT&T was just like "at least this won't affect us financially" 💀💀💀💀💀

Seems to me that the problem is these corporations are so gigantic that they don't have to care. A large portion of their customers have zero choice, and of the ones who do have a choice, it's often a choice between AT&T or another mega-corp that's just as bad. Customer trust doesn't matter when they hold a functional monopoly. Heck, even lawsuits fail to matter since they can just pass the cost on to the customer with comparative impunity...heck, it'll give the "competition" an excuse to raise their rates too.

Not only does AT&T blow as a company, but customers and previous customers also have to deal with scumbag hackers. People are disgusting.

Fun fact: Almost every United (or ex-Continental) Airlines employees are included in this

I love that a paid service with large amounts of assets still fails to secure my data!

Oh, I'm sure it was the 60+ y/o lead of sales, that forgets their password every other week, from whom IT has lowered password guidelines because they didn't want to get called into C-suite meetings to reset their local password again during a presentation. Can't have 2FA for them, that'd be even more work. They also pick up every USB key they find in the parking lot or mail and check if there's anything on them, might be important contracts or invoices after all, maybe some office gossip...

As someone with a humiliation kink, I love being an AT&T customer

Ah so that's where all of these UPS packages I suddenly have waiting at the carieer that I need to press a suspscious link in order to access came from lol

You want to know the wildest thing? The fact these companies only ever reveal these things when they're forced to by government regulations, and not just by... you know... doing right by the customers.

As an AT&T customer, I thank you for this info. I didn't know my info was probably hacked.

I haven't been an att customer for years, but the increase in spam calls in the last 2-3 weeks has been extraordinary.

For me the real question is, why do third parties need access to that information? Why does ticket master need access to call and text data? The US needs to strengthen laws for the protection of it's citizens' data.

FUN FACT: AT&T killed the first cable modem internet service @Home. TCI was a major backer of internet over cable back in the 90's. When AT&T took over TCI, they wanted to make a bunch of changes to @Home, one being they didn't want to be a content provider. @Home answered by pushing their homepages with current local news/sports/weather, which people loved... AT&T was not amused and did everything they could to bankrupt the company. Side result, Comcast and Cox to a much smaller degree took over AT&T's cable modem services for California.

'We're collecting and archiving this Data about you. You are responsible for keeping this Data secure.'

lets be real, they want us to be angry at the hackers but the only thing they really looking for is ammo for blackmail on people with big money. most of us too broke and the keyword scrape is gonna eliminate 90% cause we don't talk about buying a 4th home with stock buybacks.

AT&T: “We need your DOB and SSN to check your credit when we open your account. Oh! You opened your account 10+ years ago and haven’t been a customer for a few years; so why are we still storing your SSN and DOB? Ummm…”

You would think the Government cares if a bunch of its citizens have their data breached considering AT&T is North American & a well-established company at that. The lack of security is such a rampant thing in the United States it's astounding.

4 days from this video and I just received an email telling me this happened. Thanks !

I swear to God this crap is becoming SO COMMONPLACE that I’m about to just go BACKWARDS to buying sets of two-way “walkie talkies” that we had as kids to start handing out to my closest friends and family members.

Who is driving this effort? That is the real question and why did AT&T allow this to happen twice?

As an AT&T wireless customer, I get 15+ calls per week from random people asking for Leslie. I DON'T KNOW ANYONE NAMED LESLIE.

I keep coming back to the channel. That's how i keep up with gaming, tech and internet drama.

10:16-10:24 unexpected Terry Davis 🐘. Warms my heart, thanks for the vid!

ATT data breach ❌ Secret government back door ✅

Without being extremely paranoid, I'm just about tired of having to change every single one of my passwords every time a breach happens, it's like once a month

This makes sense. Right after I get phone calls or texts exchanged from my legitimate companies I interact with I get a scam call or text coming in. Thank you for posting this valuable information explaining a lot.

Ive been getting 10-11 scam calls a day recently. This must be why

I"m really tired of these goofy companies not having decent security.

Wow, great that I heard this from you because AT&T didn’t bother to let me know about it.

Some of this goes back to the software development companies. Back in the 80s we created a couple Operating Systems focused on security. These greatly improved resilience to attack (a version of this is in Linux SE) but we are stuck with Windows and normal Linux. Because of breaches a my Big 4 firm we spent over $300M on a single security project but still didn’t have enough power in the company to move them off normal platforms to secure versions.

Remind me of the French Canadian bank “Desjardins” that got hacked and information about all of their customers got leaked. That was a huge crapshow

AT&T, the internet provider that tests my patience more than it tests my connection. With data speeds slower than a snail on Xanax, and customer service about as reliable as a chocolate fire guard. But hey, who needs fast and reliable internet when you can have overpriced buffering, right? This is just one more thing to add to the laundry list of reasons they’re a bad company.

They got Pokemon trainers stealing my shit god damn 😭💀

I still remember after the Christmas 2020 RV explosion in Nashville it knocked out AT&T internet and it was so annoying having the internet constantly go out. It was the reason we stopped using AT&T

Mutahar's beard got him looking like a true Texas man

AT&T puts the A, the T and the T in cyber attack.

Well, that explains the recent spam of job offers and incomplete package deliveries from USPS lol

Optus in Australia was hacked 2 years ago and I refuse to use their service again, they also made it extra hard for people to cancel their contracts

blackmail is also a real problem that i'm sure exists. breaches from the federal employee systems, and records companies, and now phone companies. Being able to find a federal employess enter life and now a conversation ... shits cray

This adds more insult to injury as AT&T and spectrum internet service went down in the south of texas from the hurricane

5:31 AT&T: “We leaked your SSN and DOB. Change your passwords, and you’ll be fine.”

I can appreciate channels like this because I had no idea that AT&T had a data breach and so now I've made sure to change my password. Ironically, I just scheduled to swap out my Spectrum brand router for AT&T Fiber because I wanted the faster download speeds, so that sucks. Spectrum has always given me issues for years, though. For the longest time, it was the only ISP available in my area. I'm hoping AT&T Fiber isn't any worse. Admittedly, I've been using AT&T for my phone for 10 years or so now and never really had any issue with my phone's data or wifi so I've stuck with them over the years, but perhaps if AT&T's internet isn't good then I'll just get rid of it all and even swap phone providers.

Nothing terrible or serious will stop this guy from laughing at the start of a video. I appreciate the chill

You'd think they would actively watch this so it doesn't happen, But instead wait until it happens to do anything. So lazy.

I did change a lot of my passwords a few months ago because my Microsoft Account had multiple log-ins. I swear if I have to change multiple passwords again because of this, I'm pissed. Also this is why Digital Age Verification should be shot down and banned.

That breach is affecting my life so bad. Constant monitoring to see whats showing up on the dark web. They need to be held accountable. And not just offering free credit monitoring! The damage has already been done

Can't wait for the six second version of this.

Its because the government won’t hold these companies accountable actually because probably most of em take bribs from them . One day hopefully in my lifetime the government takes these companies and actually hold them accountable. Or these companies are more worried about profits then protecting customers.

As an AT&T user, I’m still waiting for the video to load

Thank you. That was very informative.

The editor of this video made sure to rotoscope out Muta's cowlick lol 1:37

Lmao watching this sitting at work at AT&T 😂

As a Cricket (who is owned by AT&T) user, I didn't even know about this until this video came up in my feed.

I wondered what the sudden influx of scam texts was from

I worked for a cyber security product focussed on social engineering via email, it's crazy how even the most tech savvy people don't follow basic security protocols and/or are falling for this stuff.

BTW AT&T is prominent for businesses like Walmart to process stuff like purchases, so if anyone remembers back in Christmas 2020 when southeast America had no internet or phone for a few days because of the incident that happened that Christmas, it was not a good week for retailers and first responders. Since they also cover first responders. You can see where this is going. So yeah.

I don't understand why AT&T needed to keep everyone's social security number on file permanently. It's meant to be used to do a credit check so AT&T can decide if someone is trustworthy enough to have a postpay bill rather than a prepay bill. There's no need to keep the social security number on file after the credit check.

Hey Mutahar, it's me again. I'm glad you're alive.

Yikes! My phone used to use AT&T when I first acquired it. Good thing it was switched to Verizon when it was brought back to an operational state

It explains a lot. Further digging shows they are just releasing this info now, but that it happened in 2022. I remember Kia calling me to ask if I was still interested in purchasing a new car. The problem was I already had a lease agreement and had not started talks of a new one since I had the car only a year at that time with Kia. Back then I received a lot of stuff like that and froze my credit profile with all credit bureau's. I don't know why they just decided now to release the information though. It's kind of scummy.

4:45 Dude! Doesn’t matter if that data was from 2000. Social security numbers and date of births don’t tend to change too often.

Finally. A non schizophrenic video. The reason I followed you. No nonsense and no defending criminals. Thank you muta

As always, when companies fuck up, make individuals responsible.

As an AT&T old customer, i'm glad i'm no more

This will never end as long as data/security has no direct financial impact for corporations ... it has to impact the share price, before it impacts their behavior. Publicly traded companies only have ONE priority... share holder value

One thing I am consistently surprised about is how they don't have automatic detections for this stuff.. I run a game server, and my FTP server checks for any potential malicious usage by checking if any accounts are attempting to transfer large amounts of data. I can see how this could be an issue if you need to have the data spread around to different developers, but for sensitive user information like this... that should not be the case

I find hacking and cyber security cases so interesting, but I really dont know alot about cyber security myself. I will always ALWAYS appreciate that muta takes the time to explain these situations in an easy to understand way. You make cyber security more accessible to everyone!! Thank you!!

Man, privacy will never be achieved

It’s like not even billion dollar companies can figure out how to stop hackers from stealing peoples information.

No hate to other yters but I was so relieved not to see this turn into an incogni/nord vpn type "cybersecurity" plug at the end 😂 you're a real one Mutahar

Thank you for your cogent explanation.

10:17 Only Muta can find a way to make a Temple OS reference in a telecom data breach video

These phone and Internet companies really need to start investing in much better or advance cyber security technologies that make it almost impossible to get hacked or have data leak out.

Thank you for shredding light on this!!!

"I'm tired boss" -John Coffey

The best part? ATT pays a HUGE fine (at least huge to us, pocket change for them) to the Government, who then gives that money to elected officials who are already in the pockets of big companies so they get a nice double pay day, and all the ISPs and phone providers get to double your bill each month to make up the difference with "admin fees", THEY WIN, YAAAAYY

Muta's comment about how the blame should all be on the big corps and not necessarily snowflake just made me think back to the early days of Disney+ when Disney had to reapond that they didnt have a leak and it was the end users who were responsible for their accounts getting hacked lol. As a serious note the scary thing about your phone number being leaked as ThioJoe stated once is the scam callers can always set you up on a paid subscription charged to your account if you arent careful, and sadly cancelling those subscriptions arent as easy as them getting started.

I actually have not had an issue with AT&T until I switched to the IPhone 14 Pro. Neither the whole thing when their services were losing messages/calls into the cloud or these hacks. Used to have the Razer Phone 2 for almost 6 years before that, but when I switched, my service began to be much worse. I don't seem to have gotten any scam phone calls/texts, but then again, I don't really use my phone much as I'm one of those people who like to do things face to face.

Explains why my cell service has been poopoo lmao