Volvo dealer in Swindon, after an initial negative response, its turned around swiftly, into a really great experience. Thanks to the 2 lads for making it memorable !
Great approach from the team here. Callum is certainly the star of the moment. After seeing this positive interaction, I would definitely go in here and look for this Callum lad when I buy my next car..
Wow, well done to the Volvo dealership, positive attitude, accommodating, other places could learn a big lesson in how to deal with the public from this. IMO.
Luke is lovely but my favourite person there is Callum... What a great guy, nothing was too much trouble for him and genuinely interested in what you were doing... This is probably my favourite car showroom video so far 👏👏👏👏👍👍👍
Well done DJ for blurring that lady's Face on receptions , when asked to do so by one of the sales team, well done, staff were nice to you, you are getting better at car dealer ships.
I spent 15 years working in main dealers in various capacities. It's refreshing to see a salesperson thats genuine - especially when he knows he's being recorded! Its nice to see dealers are moving away from suits and ties and going for a more casual look. Back in my day, i'd have been in a disciplinary for calling a client "mate", but this guy does it and it feels natural and warm. Nice work Callum - you'll make a good sales manager soon..
Brilliant video. I actually phoned in to say Callums customer service was ace whilst watching this 😂 receptionist said he would be flattered by the response. I’d definitely pop by here and have a look
If I was there, I would buy a new vehicle RIGHT NOW from the dealership from the politeness of the employees here towards you. As well as the description from you and the employee during the tour!
I'd be surprised were the reaction to a video bad at Waylands as their BIG boss Chief Executive John O'Hanlon is keen to promote the work they are doing as a small but growing family dealer group. Speaking of what the videographer might wear on dealer visits the smart casual sort of style of Luke and Callum could be an option. Good work from Callum to warmly embrace interacting with the video. A bonus would be to hear a little about the new EX30, the small EV Volvo with big ideas. Thanks to Luke the General Manager for facilitating what turned out to be a better than expected video at Waylands Volvo in Swindon delivering "dreams on driveways". Thank you.
DJ have you seen DJ audits video from today at shinfield studios? Turns out you got the last security guard sacked when you went there and he let you on 😂
Please come to BIG MOTERING WORLD, in morley, Leeds, they already hate you bro! 😅 100% you'll get the worst response man, your names been doing the rounds in there!! Keep it up dude!
