The FASTEST way to thaw a frozen dispenser! 

Hi Everybody, Welcome! If you need an IceSurrender you can buy one on Amazon www.amazon.com/IceSurrender-Frozen-Water-Line-Tool/dp/B01DJFFT62/ Please be sure to subscribe to my channel - where I'll be posting repair videos ONLY for GE Side-By-Side refrigerators! Hopefully I can share some knowledge to help you keep the repairman away and keep your fridge running for years to come.

Andy, I wanted to personally thank you for saving me about $280. My refrigerator repairman, whom I trust, was going to charge me $295 to add a heating element inside the door panel to melt the frozen line. He was convinced that there was no other remedy. I searched online and found your site within a couple of minutes. For under $15 and in under 5 minutes, Ice surrender took care of it. UNBELEIVEABLE! Something so simple and easy. So happy you thought of it. I wish you continued success.

This is a great device! My water dispenser regularly freezes up and I have added a heater, resealed it, replaced the flapper, regularly thaw the line either by turning off the refrigerator or using a hair dryer. I still had issues. I just got this device a few days ago and it will get the water flowing again in less than a minute. The problem is the ice build up a few inches into the line...this device is able to reach it and get the warm water directly where you need it!

Andy was very responsive when I emailed him with question. The product came quickly. And it was very easy to use. Easier than many of the other RU-vid fixes out there. It solved my problem immediately. I recommend this product. Thank you, Andy.

Andy you are a ROCK STAR! My Hero! I spent 30 minutes with a blow dryer trying to unfreeze the line last time it froze. I ordered the ICE Surrender and unfrozen the line in a matter of minutes! My wife is so thankful and thinks I am a genius! Thank you, Thank you, Thank you! I will post this on Facebook and recommend your product to everyone!

Andy, thanks for sharing your solution to a very common problem. Most of the time you end up in the phone calling a service rep, because you have no idea what is causing the problem, much less a solution to it. Even if your “service rep” knows this is the easiest, fastest and cheaper way to go, he is going to give you the run around to get into your checkbook. Not only your gadget is inexpensive, you get the free advise on RU-vid, next day delivery (included in the price) and you get to keep it for future use or help a neighbor with the same problem. You are very down to earth guy with a real desire to help. Thank You so much.

Absolutely an amazing device. It works just like the RU-vid video. I replaced an $80 service call (min.) for $13. Took 5 min

Great tool for clearing frozen water line in my GE refrigerator. I have seen many solutions to this issue but most cost & I was not ready to spend anymore on this shaky unit. Water line was clear in less than 10 minutes from mailbox. Highly recommend!

Like many people, my GE refrigerator's water dispenser was constantly freezing up, making it inoperable. I tried a number of solutions for this; 1. Service call from a GE repariman who defrosted the line with a hair dryer. This was a quick $150 down the drain, 2. Defrosting it myself with a hair dryer. I managed to melt the ice dispenser unit in no time which led to another $150 service call, 3. Leaving the freezer door open while I taped sheet plastic over the opening to the freezer itself. This worked, but it was a pain in the neck, 4. Investigated installing a water line defrosting coil. The repairman I called said that he couldn't warranty this work because these coils burn out about fifty percent of the time. I saw the Ice Surrender tool on RU-vid and figured that I would roll the dice and spend about $13 to purchase this device, (including shipping), even though I am generally a skeptic about these kinds of gadgets. I followed the directions on this video and in less than one minute I cleared my water line. So simple! The chances that it will freeze again in the future are good, but I don't really care. I know that I can solve the problem myself in no time using the Ice Surrender tool. Take it from me; if you have frozen water dispenser problems this is the right solution.

This has worked so well for me in the past that this year I ordered one for my son (who doesn't even own an hair dryer to try to remedy the situation).

Worked just as promised. My water line was so filled up that it took a couple of times filling the tool up. Had tried the hairdryer method with no luck. Also tried a kid's medicine syringe but no luck there because the opening of the water dispenser is too small. This worked perfectly. Highly recommend!

Wow, it worked, Andy! Took me less than five minutes to clear the frozen water-line. I'm so glad I came across your RU-vid video. You are a treasure. Thanks so much!

Outstanding. Using the. Hairdryer & weed wacker line the line was unfrozen in less than 15m. With no need to disassemble the front panel. 👍

Works Great!!!!!!!!!!!!!!!! You saved us a $150 service charge plus parts and labor. Thank You. Roger

Amazing product! I Was skeptical but desperate to get my fridge water running again. Was easy to use and worked perfectly. THANK YOU!

Thank you, worked like a dream. Tried heat gun, wire, etc. and this had it done in minutes.

Very simple and effective solution. Highly recommend it. Thanks for a great solution.

It actually works, just as simple as demonstrated. Make sure to place a towel under the dispenser as a lot of water can spill out. Also, be careful about using a hair dryer to thaw your water line--I almost melted the plastic water spout in my fridge.

Andy! Your generosity is SO appreciated! Works like a charm! Thanks for taking the time to share this!

Our refrigerator water dispenser was not working for over a year! Thank you thank you so much because like you said in a couple of minutes it was back to working again thank you!!

Thank you for the advise,2 month without water,with your technique in 3min is FIXED 😍

Thank you SO much! It worked and it worked so fast! We have used the blow dryer method and even tried the hot wire, but nothing would defrost it. This worked! Thank you for posting and sharing!

It worked perfectly and was extremely easy. All of the other solutions I looked into looked so difficult. I'm very unhandy and even I could use the IceSurrender tool without any trouble. Thanks!

Pretty genius! I'm going to put a link to this over on my video about installing the heater kit.

This is great! Works as advertised!

Worked like a charm!!!

Pure Genius. Just fixed my water line. Thanks!!

This tool is genius GREAT IDEA !!! THANK YOU

Wow!! I just got this ice surrender and it worked exactly as it shows. I was able to fix the water flow problem and it works like a charm! I'm sure I'll probably need it again in a few months when the GE fridge line freezes again. No more expensive service charges for something I can do so easily and quickly. Andy- genius solution - 😊👍thanks! I highly recommend this product!

smart man ANDY! THank you

Thanks, It worked very well, regards from Chile

Freaking genius!!! No other way to describe it! Thanks!!!!

It works! Less than 5 minutes!

Works like a charm. Thank you for offering this product to the public. What is up with GE? What makes the freezing happen i the first place? The freezing of the line wasn't an issue when it was new. Now it happens over and over again.

Thank you! Improvised a bit and it worked.

You are a GENIOUS!!!!!!!!! Thank you!!!!!

Worked. Many thanks. Saved me a ton of money and aggravation. (I bought yours. Not the chinese knock-off.)

iT WORKED IN LESS THAN A MINUTE. WISH I WOULD HAVE SEEN THE VIDEO SOONER.

great idea

Excellent! Great!

Thanks, worked for me. Problem is line continues to freeze.

Just bought your product and love it. I was hoping you the owner would read this. I want to ask if I could buy like a 10’ long kit? I would obviously be willing to pay extra.

Works well

my fridge is not dispensing water but doing ice and cracking ice, just yesterday, I checked all pumps and connection, all them is working fine. Here is my last step to be done to resolve this problem.

Hi Andy, I’m glad I found your video and ordered your product! It worked as promised, the line has not frozen since I used it, however, we still have that buzzing sound coming from the ice maker? Any suggestions? I understand it is a flaw with these GE products? Thanks

clever, thank you

Thank u

Ordered!!!

"I Surrender!" Even without the catchy, HOLY name (IceSurrender) I can feel your Spirit through your video. Your Flow Chart on the Amazon page also helps people, too. I just purchased several through Amazon. Just do me a favor Brother Andy: don't go selling a bunch of Pillows with ads that looks like Scare Face raising his head off that mountain of Cocaine and coming up with a brilliant scheme. Continue to listen to The Holy Spirit--and stay obedient to God. , :)

Andy, anxious to try it, but would rather fix the entire problem...Is the heater the only option?

Does this work for a Whirlpool refrigeratior?

Water is coming out of water line but not getting to ice maker. Can this be used?

amazing tool, but before i buy one, i wanted to make sure this is my problem and not something else. the water dispenser was working fine one day and then the just the next morning it wasnt.. the lights turn on, ice machine works, but when i undid the filter, and tried to dispense water, still nothing happened, nor did water come into the fridge where the filter sits...is this normal

What's the name of the tool?

Andy how can i get your product?

I just received your tool from Amazon. I didn’t notice any resistance in the water line. Would that mean it is another problem other than it being frozen?

Any tips on thawing line to ice maker??

What's the tool?

Where do I buy "this tool"?

inserted the full length of the tube and never hit the ice.

First of all, this tool does what it says. It allows you to unblock the frozen water line quickly. But if you have an underlying problem with a really poor fridge design, as I do, you will find you have to use the tool once or twice a day because the water line keeps freezing. I have been looking at all the online posts on resolve this problem and have tried them all: - Insulate the inside of the freezer door. Didn't work. - Replace the ice cube flapper. Didn't work. - Stick a piece of weed eater cord in the water line and pull it out when the line freezes. Not a good solution. The line in the water hose actually causes it to freeze more quickly each time. Then it's really hard to pull the line out. And I don't feel really great about having an unsanitary piece of plastic hanging from the water line. Bottom line is this is a poor solution and causes the line to freeze again within minutes. So today I have installed the GE WR49X10173 water line heater. This was no easy feat as the instructions are crappy but there's a good RU-vid video that helped. Although beware that your wiring scheme and colors may be different than what's shown on the video. And I had a really hard time getting the wires to connect with the splice connectors. I had to expose the wires to finally get them to connect. Will this solve the problem? Still too soon to tell. But the next thing is to get a new door that has the proposer design and insulation. We didn't purchase this fridge - it was in our new house when we bought it. But I've had nothing but trouble with this water line for the last 2 1/2 years. I will never buy a GE fridge for this reason. It is a poor design and they don't seem to care to solve it. Ice Surrender is a really handy tool and will at least allow you to quickly unfreeze the water line. Before I found it I used to spent 30 minutes with my hair dryer and the freezer door open to get the water working. So it's great from that perspective. But the real issue is with GE and their lousy design. Unforgivable for a company that is supposed to be a leader in the industry.

MY GE refrigerator is the worst appliance I’ve ever owned. Not only does it freeze the water line but the fan cakes up with frost and sounds like a buzz saw. What a joke of a project.