The Truth About Working At Chick-Fil-A Revealed By Workers 

What's your stance on Chick-Fil-A these days?

Best customer service in the fast food industry by a mile

Heck, I used to work at Chick fil a, and I’m jewish. One of the most respectful and generally pleasant work environments I’ve ever been in.

10 cars in front of me and i still get my food in 5 minutes! Only at chicafila!

Chick Fil A employees harrassed for something they didn't do? Those bullies should be arrested. Chick Fil A has amazing customer service. I accidentally dropped my waffle fries, and they gave me new fries for free.

I worked for chick fil a about 15 years ago and I still say my pleasure lol

I’ve had someone ask for Pomeranian sauce

The requirements for working at chick-fil-a: 1. Be a hard workee 2. Be extremely kind hearted or atleast stay respectful.

I love working at chickfila because of my coworkers. If it wernt for them, the amount of rude customers we get wouldve made me quit a year ago lol

Taking off Sunday also rests their equipment and allows it to last longer. Also refreshes their employees with a day off.

Omg the multitasking part is sooo true, i spent almost all of my high school years working there, i quit because of college (worst decision ever) but it really taught me how to manage my time wisely and how to juggle writing a paper with studying for other classes

I love Chick-fil-A when I go there in the morning sometimes for breakfast no matter what kind of morning I have they always are so kind with their slogan "my pleasure."

He never said he hated gays. He simply said he believes in biblical marriage being a man and a woman. And what in the heck does that have to do with serving chicken? Lol. Like, why was he even asked the question?

I LOVE CHICKFILA!!! Where i live they are the best fast food restaurants around always fresh very very good customer service get your food fast!! Wish other companies would take a page out of their book

I currently work at chic fil a and the one thing I hate about it that the customers like to take advantage that we are always friendly. Also that customers don’t pay attention to us when we repeat the order back to them and when they receive the item they come to us and blame it on us for messing up the order.

“I’ll be with you in one moment” is my common phrase working at the store years ago.

work in the back shit is fun asf 😭😭 we just bump music all day

I don't think about gay marriage when I'm eating some chicken?😂

Lol my dad has so many chick-fil-a points, he can buy a full meal for everyone in the family twice.

chick fil a has great vibes when walk in

It was the worst job I ever had I was told to “turn down my personality while at work”. I would leave work crying every single day. Things like this are why when ever I tell people how bad it actually was for me they don’t believe me or tell me I’m over reacting.

My pleasure sure sounds better than "no problem"

The part about cell phone use just seemed like filler, considering there was nothing unique to Chic Fil A about it

That so good they get Sundays off 😍

Could you guys imagine if the CFA staff switch with popeyes staff for a week the customer service satisfaction would go down hill at Chick-fil-A while the customer ratings at popeyes would go through the roof

Other Fast Food employees can jump in if they feel different, but... I worked @ Wendy's for 3 years. Sunday is literally the slowest work day out of the week. Chik fil a being closed on Sundays is one of the smartest buisness moves I've ever seen executed.

The store I work at is awesome. They’re very picky about who they hire (for every one person they hire they turn down 20) so all my coworkers are super nice and it’s the best job i’ve ever had.

I worked for Chick-fil-A for about 9 months a few years ago and most of this is very accurate. People would play this kind of game with you to see how many times they could get you to say "my pleasure;" saying thank you way more times than necessary. After a couple months I imposed a personal limit of two "my pleasure's" per guest. I'm a person not a circus monkey. You'd also be surprised at how many people can't say Chick-fil-A. They'd call it things like Chick-filla or Chicka--fill even after you'd say "Welcome to Chick-fil-A."

Customers using a phone will never be stopped. I hate it too.

Person sneezes CFK WORKER: my pleasure

When you’re a Popeyes employee watching this 😂

I wish chick -fil-A would come to the uk

We wish we could have Chick-Fil-A in the Philippines...

I’m a worker with ADHD, and this has been one of the best jobs for someone like me. It’s hard work, but it teaches you a lot!

Great place to work for, I was a marketing director and team leader. We hired all walks of life as long as they loved people and worked well with others. The morale is really high because there is a common respect and unity as a family unit there. It was a wonderful job.

It is a tiring job but I love it! No job is easy, you just gotta roll with it!

Man I miss working when cfa used to be open and interacting with people that came in and getting said hi by friends and family

Chic fila is awesome never had a bad experience, super nice people

“Whatever tickles their fancy “ Haven’t heard that one 😂

I worked there for three years and they really did do their best to help me but im telling you working in the rain and heat is not fun ESSPICALLY if you have run across the parking lot. Also because its so busy theyre no downtime to prep or get drinks and you literally have to wait for your break but they usually miss your break or forget because their so busy. Also moving up is a hassle ESSPICALLY when thier favoritism and fraternization

FANTASTIC company and people you would be lucky to work here … don’t buy the hype or bad

Take the case of Publix. From the the time the supermarket was founded in 1930. It was closed on Sundays until 1983 when Publix began opening on Sundays for their convenience.

I'm weeeeeeeeeeeak . I die when my guests say "polopynesian" sauce .

Having a day of rest and holiness is so Old Testament

I go to some stores these days that will not wait on you if you are on your cell phone. I think it is GREAT,

I even say my pleasure when im at home

After working at a CFA for years, I just couldn’t eat their food anymore once I left. The smell of the coater used on the chicken makes me nauseous. I always used to go home smelling like it because of how busy rushes got during the day. At least I got to dress up as the Cow once, it was a lot of fun. 👍

they treatin my pleasure like it’s a ptsd thing to get over

Well, that's messed up! At 9:12 in this video, it looks like Jared Fogle, the former spokesperson for Subway! lol.

It’s like they make you into there own robots without you knowing

I work at Chick fil a and this is all so true lol

The last time we ordered at Chick-Fil-A our chicken sandwich was cold! Never went back! Somewhere in Virginia!!

The second some resturant that I CHOOSE to give my business to tries to tell me no cell they will never see a dime from me again.

“It’s a great day at chick fil a how may I take your order?” My favorite catchphrase

Just went yesterday . Was delicious...... Keto friendly!♥️♥️♥️

The company I work for does lunch every Thursday and alot of the time it's chick fil A

I actually live close to that chick-fa-la in the thumbnail I’ve also never been to it

I work there, I love working at chick fil a, but I hate our director of operations. She screams at you for the littlest things. 😒

I currently work at CFA and it’s all true. I love my cfa family! There are definitely rude guests but you can’t let it ruin your shift just laugh it off once they are gone lol

Yeah.....Try that cell phone ban @the 3rd ave location in Manhattan.....They will get so many complaints....

Chick-fil-A is so popular here in my city that they keep building their restaurants around our little city. Whataburger is king here in Corpus Christi were whataburger got its start. However, chick-fIL-a is giving them a run for their money for years now. Now that whataburger sold their restaurant to businessmen up in Chicago. I think a lot more Texans will go to chick-fIL-a now.

I legit got hired and wasnt like told of my exact position so I didn’t know what to expect or what to prepare for. All I know is I’m front of house and because of corona we didn’t have a lot of hands on training

Got an interview with them tomorrow, wish me luck

all true all true!! love my job so much though it is such a great environment and truly has helped me in my personal life!!

I worked at cfa for four years. Quit due to a intern manager being racist towards me and other Hispanics working there. We all walked out the following day. I hope that intern manager got fired. He doesn’t deserve a store. His name is Cameron Lovett

I wish there is a chic fil a near where I live the closest is 2 hours away from my house

I work for chick-fil-a currently, and while I was taking an order in drive-thru, someone had the nerve to drive off without saying thank you, and then when they got to the drive-thru, they asked for the manager, and she told the manager that I forgot to say “my pleasure.” My pleasure is a call and response. Before, I could even read back her order, ask for any sauces, she just drove off without a thank you; she didn’t even let me read her total.

I went to chick fil a and some workers say “you are so welcome”

Not sure what it is like working there but I do know the service is excellent and people working there hustle

It’s easy af, but working at fast food is just like working at any other fast food places. Management takes advantage of the workers (especially the hard working ones) and make them “team leader” which basically means that they do management work but get paid less bc they’re only “team leader”. My chic fil A would schedule me the hardest times only and the higher ups like “shift manager” would take on the easy shifts and make easy money. A lot of times I’d see them work the whole day to get the overtime hours, then leave when it’s closing time which is really the hard and annoying work. Their excuse was that they worked the whole day so they didn’t have to help... but closing is literally a pain in the ass in any fast food if it’s low staffed. So we put in 10x more work and effort to get only a few hours, while they put in way less effort because during open hours there’s a lot of staff helping you so it’s SUPER easy. They cheat the system with their workers 🤷🏽‍♂️

One time when I was at McDonald's I ordered my food and said " Thank you!" The lady said "my pleasure" I still wonder if she used to work at chick fil a

I used to work there C'burg site back in 2000-02.... still love their fresh squeezed lemonade

They really nice people

When i first walked into chick fil a i asked the cashier “ no cheese burgers? “

Do a mash on publix supermarket

I drove by a chick fil a yesterday and noticed there wasn't as many cars

I work at Honda I am automotive technician been a flat rate sometimes we work from 8 to 13 hours depending if is busy but if we make good hours we have good pay but if it’s slow no money so think about this if you guys are working 10 hours and getting pay suck it up

love this chicken more than I can say.

RU-vid really thinks they’re slick with these double ads

I love hearing “my pleasure” because most fast food places in my area hardly even say thank you. But they all get Sundays off.

Wow no mention of Chick-fil-A’s incredible drive-through process. They stand head and shoulders above the competition when it comes to drive-through efficiency and especially friendliness.

Multitasking is impossible. When companies push multitasking what they really mean is constant task switching, which is unhealthy (extremely stressful) for workers and is inefficient.

Our rushes here are different. They said their rushes are 1-4 and 7-8 but our rushes her are about 11:30-2 and 3-5

I’m glad we have one in Canada 🤩

watching this...i'm glad i'm a Wendy's person!

I work at chick fil a. You better be amazing at multitasking! I come home physically exhausted most nights. I work from 4 to 11. My store closes at 10 but you half to wash dishes

I worked at cfa and working there honestly gave me a sense of familyhood

It’s one of the most stressful jobs I’ve ever had but I love seeing people happy. We do this thing called surprise and delight, whenever we accidentally make more or too much of something we surprise a customer with a free milkshake or frosted lemonade. They always get so happy. It makes me feel good that I was involved with putting a smile on their face. Also yes the my pleasure thing sticks with you. My friend needed some chapstick so I offered her some of mine and she responded with thank you and of course without even thinking I said my pleasure.

I thought you were going to do a hit piece on CFA... if anything you made me more of a fan.... AND I NEVER BEEN TO CFA.... IM CANADA!!!

ChikFilA - yum!! I know where I'm going for lunch today. Thanks

YOU CAVED!!!!

I like the whole “my pleasure” thing, it gives one the feeling they care.

They call it poly whatever sauce where I work

I always wonder this! They are robotic like.

By the way, We say My Pleasure, only when it’s our pleasure to serve someone. the only time i say your welcome is to the rude customers, who don’t appreciate our work to serve them.

I have an interview with them today for hospitality professional I'm excited loved the place since I was a kid now being an adult their full time starting pay in my state will really be a blessing to me

IT’S THE LORDS CHICKEN

Worked there for two years for first job. Good place to work, but hated that they paid minimum wage (in NJ) while the chipotle’s and shake shacks pay starts at 10.

Love CFA, and have a new one about a mile from my house. But it's always too crowded so I rarely go.

Best fast food chain .