THINGS YOUR CLIENTS WISH YOU'D STOP DOING AS A HAIRSTYLIST | CLIENT PET PEEVES 

You forgot forced small talk and trying to sell products that the customer obviously isn’t interested in buying.

I absolutely hate when a stylist tells me how "dry and damaged" my hair is. As a former hairdresser, I know! I'm well aware how shit my hair is. I've told you my hair history, I know exactly what's wrong with it so you know how to fix it so I don't have to. This happened about three weeks ago after moving to a new state, and the stylist there just kept repeating over and over--loudly, to anyone who would listen how crap to mop on my head was. I'm paying you to help me, not mock me. By the way, I just found this channel and I relate to pretty much every video I've watched so far. 😂

I hate when my hair is being styled after my hair cut and the blow dryer burns my scalp 😫

I hate it when stylist complain about my hair, to EVERYONE in the salon. My hair is really thick and also very coarse, so whenever I book an appointment over the phone, I always give a warning and ask if they require me to pay more because of this. I will even tip 50% or more because I understand how hard my hair is. So it pisses me off when they start cutting my hair and start saying shit like "Ugh, I'm gonna have to do this with the clippers because if I used my sheers I'd be here forever and that hardly seems fair." Or "Omg look [insert other stylist's name here], her hair is just so thick, why do I always get stuck doing this type of hair?"

Combing out my curly hair dry and then acting surprised that it gets frizzy!! Ugh I hate when they Cause breakage brushing it so vigorously

I agree with the last reason. I had long hair, down to my hips and I asked for a 1 inche trim. The hairstylist CHOPPED my hair just above my breasts, gave me layers and dora bangs. I was extremely upset and the stylist said that she made me look better. Everyone said the haircut looked refreshing but I HATED IT, I spent YEARS getting my hair to that length and then when I wenr for another trim,another stylist gave me a DORA haircut. I looked horrible. its been 4 years and my hair is barely reaching my waist and I havent been to the salon since. I trim my own hair now

Maybe its just me but I personally hate when stylists small talk while cutting or styling my hair. I just want to relax and not talk much and i try to make it known by giving short answers but they still always press me for deeper conversation and idk how to tell them its fine they dont need to and id rather they didnt 😭 also i hate when a stylist comments on my eyebrows before getting them waxed. Like i know they need some work thats why im here. No need for the commentary -_-

I have noticed many people in this industry are quick to judge and some even act like mean girls. I know I hate seeing it and I’m still in school. All your points were a great reminder. Thanks!

The one about gossiping!!!! 🙌🏼 I worked in a salon as an esthetician and I had my own room but the walls were very thin. The hair stylists would gossip all day long and swear and yell and carry on and my clients HATED it. I moved out of there so quick. 😅

I have a rare natural hair colour, and I had an experience where I had a salon owner accuse me of dyeing my hair and arguing with me until she called two stylists and a senior colorist to verify that my hair was my own natural color. Upon close inspection the senior colorist confirmed that it was in fact my natural color and by that time I felt embarrassed in front of the staff that I was treated like I was lying on my own hair

Straight and flipped out at the ends pissed me off so much as a child! 🤣

I’m a criminal justice major and in no way interested in hair but your videos are so relaxing to me and interesting 😬 keep up the good work Sam 🧡

Number 5 is honestly the reason why I don’t go get my hair done lol the one and only time I got it done the stylist basically laughed at me for sayin I use drug store shampoo . Never went back

I stopped going somewhere because they talked about clients as soon as a client left everyone in the salon would talk about them. I knew they were talking about me as soon as I left. They talk about everyone.

I've had stylists complain about how I like my hair because everyone seems to be infatuated with layers, but I literally hate them. I always get my hair cut the same length since it makes my hair look fuller

For #1, one time I went to a new salon i wanted about 3inches off. The lady brought out a ruler and showed me 3inches. Idk but it was funny😂

god yes on the money thing! i don’t mind paying for my hair clearly, it’s paying someone for their time, but i was quoted $30-35 the last time i had mine done at a local beauty school and was then charged $95 at the end. never once did they say/ask that things were being added on, and i wouldn’t have minded too much at the beginning if they’d said an accurate quote. still, hurts to expect one price and be charged 3x the amount lol

I currently work in a hair salon as a receptionist and im thinking of going to hair school, so i find all your videos sooo relatable/helpful Thanks girl!

The last one!! I was raised in a salon, my mom is a nail tech and owner of the salon. I have a fair amount of knowledge. BUT I showed a picture to the hair stylist of bright red with platinum blonde ends and a few blonde peekaboo streaks that went with the model's side bangs to bends into the ends. I loved the dramatic difference and brightness. And the stylist said she could do it. As I look at the color in the bowls, it doesn't look like I had thought. Stylist assures me that she is doing exactly what I want. Uh, okay. Washes me out... I'm warm Auburn red/brown/natural type color with some honey gold ends ombre style. I could've cried. I showed her the picture again and she said, well I dont do those crazy colors, so I gave you a naturalesque more wearable version. I wanted RED and white, got warm brown and gold. I hated my hair for months and didnt trust her to go back and make her fix it. I waited until mom filled the second station and went to THAT stylist who DID do fun colors. She and I had an amazing few years of playing with hair

The last one, omg the LAST ONE! My hair was super long and I get chronic migraines. It’s because my hair is super heavy and I know that. So I went in and asked them for a long bob. I told them I knew my curly hair would shrink up, and I knew that this was the style I want. The stylists kept refusing, saying it was too drastic of a change and I would regret it. (I had a long bob several years before and loved it, and it was my curls “happy length”, so I knew it was what I wanted). I explained over and over that it was what I wanted, until I got so fed up that I said I’d cut it myself and they would have to correct it, or they could take my money and cut it for me.

One thing that really bothers me is when I go in and say what I want done with my hair and they talk me out of it and do something different

Something that genuinely annoys me is when they just won't let you look in the mirror. Like yeah the whole surprise thing is cool but I prefer to be able to watch it happen so I can correct them if they do something wrong

When I was a teenager I went to this salon and was very self conscious because my hair was in such bad shape from box dyes and bleaches. After my hair was blow dried. It was frizzy and the stylists laughed at me in a little clump of girls like jr high. It broke my heart

I understand some clients may show up late and that typically results in a late fee. But for clients like me that actually show up on time or even earlier, it sucks when the hairstylist takes forever to get there and there is no heads up at all.

I had a stylist once drench my face in water. Still charged me full price. If you are gonna do that, we deserve a discount, not free, but a discount. I no longer wear makeup on hair days lol. But i see a new girl, she got kind of messy at last visit, soap bubbles sitting on face of a fresh spray tan (like 2 days old) I also get really pissed when a hairdresser brushes from the top of my head down. I have almost hip level hair. You always start at bottom. I dont even do hair for a living and know this. Headache and ripped hair mania.

I hate getting my hair cut because nearly every single time I've gone, I've had my stylist talk crap about me dying my hair fashion colors. I'm not there to get a lecture on how it dries and damages hair. I know that I'm not a pro and that my hair is a little damaged from it. I'm there to get my cut. That's it. And I wouldnt have such an issue if they didn't say it in such a degrading manner. Also.. One time I asked for my hair cut to my shoulders and suddenly my stylist said "oh! We can go even shorter" and before I could say anything she already cut half my hair chin length. I'm glad you take the time to make sure you cut the right length and are professional and kind to clients.

I agree with this. I hate being left in the drier forever. If FRIES your hair. Not okay. Also, a lot of women want a trim versus haircut. I hate when someone cuts too much. A trim means I want my hair to be styled but my hair to maintain length. This is where communication is key.

My mom has super short hair and no matter how many times she tells stylists NOT to cut out around her ears, they always do.

Just wanted to say thank you for your videos! I trained as a stylist since I was 16, 24 now and took a year out from hairdressing when I moved back home in December last year. Im going to work in a new salon in 2 days.... my confidence is super low and because I was in the same salon for so long I think I got too comfortable and I’m totally freaking myself out about how it’s going to be and feeling like I’ve forgotten everything. And your videos are easing my mind so much. I’m feeling a bit more confident now and refreshing my knowledge to go back to work! Thanks so much, you’re a dream xxx

I hate it when hair stylists sell me products while I'm having my hair cut.

Yesss. I hate when salons talk down on products I’m using. I once told a stylist that I use John Frieda products and she and her co worker literally LAUGHED in my face.

You always have the most relatable advice! I’d love to see all the products that you love to use on your clients in the salon. I’m currently in beauty school and I find myself getting stuck on what we use in the school instead of trying something different!

I love your videos! I just graduated hair school and you make everything so understandable! And I love it!

Great advice , no matter how long you have been doing hair all these examples are great refreshers we need to hear .

even though i am not a hairstylist or even thinking of going to cosmetology school. i just love your input, how honest and real you are, and i like your perspective. keep it up! i enjoy your content

As a hairstylist I love this video!! And all of your videos! Such a good refresher to remind me of the client experience and it also makes me so proud because I feel like I now offer a great client experience! Love it!

I literally am not a hairdresser and I am not in cosmetology school but you are so entertaining and I love your videos!! 💗

This may be because I'm older, but I always liked it whenever the stylist engaged with me when she was doing my hair. I hate it when I went and the stylist would just ask for my name and what I wanted and then ignore me for the entire rest of the time. The younger clients I have dont care much since they spend the entire appointment on their phone, but I for sure like to be talked to.

ive been sooo obsessed with your channel!! I'm from Philly, PA and im graduating cosmetology school early september. You make me feel so much more comfortable!!

i’m only half way through this video and I haven’t even seen your work yet but based on the commentary I want you to do my hair!!

Can you talk about products those with certain hair types should use?!

I’ve always heard the hair cutting horror stories about clients asking for a certain length, and getting way more than they wanted. Which makes me thankful for my hair stylist who takes my hair, and makes me demonstrate where I want it cut so she knows where to exactly cut, and how much of it. I never realized how much of a blessing in disguise it was until I started watching hair cut videos.

Girl you speak the truth! Especially the part about inches. Like, most people don't really understand what an inch is. It's more like a guesstimate, so having someone explain what that would actually look like, I feel, would eliminate a good portion of the "bad hair" experience a lot of people have at the salon. And just great communication in general is a big help 😊 you sound like a great hairstylist, keep it up!

Yes to the after styling! I went to a salon paid $150 and I told her numerous times that I love my hair pencil straight. And she decided to curl it after I asked her not to! Hated it and never went back

As a new stylist your videos have been very helpful to me. The one you mentioned about gossiping really stood out to me, gossiping is a big no for the salon. While some of the customers might not mind other customers aren’t going to ask for you if they hear you gossiping and aren’t gonna wanna come back.

One time, as a teenager, I had colored my hair at home with box dye. It wasn't horrible but it wasn't great and, a few months later, the color was gone but some of my lengths still looked a little scorched from the ammonia. It didn't look great but I knew it would grow out eventually and I chalked it up as a learning experience. I didn't care enough to try and recolor it myself and I certainly didn't have the money to get it professionally done. However, I needed a haircut, so I went to get one. The stylist spent the whole time talking about how horrible my hair color looked and how I should let him fix it, go to him for color from now on, and never touch a box of dye again. I totally got where he was coming from but he completely lacked any tact and acted like I had committed a shameful, mortal sin for experimenting with box dye. I felt stupid and embarrassed but also SO PISSED because I knew I didn't deserve to be shamed like that.. He also completely ignored me when I told him multiple times that I don't have the money for color services (I was a teenager!) and just kept harassing me about it. That's literally the only time I tipped $0 for any kind of service in my life.

such good info! i'm about to start cosmetology school, i'm really glad i found your channel!! you're amazing!

I love this video. I always try t0 listen and be mindful of my clients feelings and their comfort level but even i didnt relaize i was doing a couple pf these things and mainly my sturggle is the shampoo bowel lol.

These are all on point!!! I need you to be my hairstylist! You understand the client! I love it 🥰

You hit the nail on the head with all of these! I’ve experienced all of these as a client. I’m more of a shy suffer in silence kind of person, which has made it hard for me to enjoy experiences at salons in the past. Not only hair salons but also nail salons. My last haircut (which was on Friday) went fine, but the stylist was gossiping about their new coworker and, not to be mean or rude, but my stylists breath smelled pretty bad lmao.

I once had a hairstylist say, "I thought today was going to be easy, then I realized it was you". And she would ask me "so.... how often do you get your hair done?? Do you only get it done for special occasions???? " *While she is looking in her book to see when the last time I went... * I just always felt so judged and like she didnt want me to even go to her, so I left. Love my new hairstylist so much. She never makes me feel judged! Love all of these tips and all of these things HAVE bothered me in the past.

UGH i can relate with loathing the flipped ends! something that can relate with it, could you possibly do some styling tips like how to make it look the best (especially with curling)?

The double booking commentary is SO TRUE. Two weeks ago my new hairstylist sat me to the side with highlights in and promised to check on me in ten minutes. Then her second client comes in, and she totally focuses on them for forty minutes. My hair has ridiculously light stripes now (and is a bob, instead of the chest length I asked to keep, and got fried from her attempts at styling it).

I am a professional, and I forgot about asking clients how they like their hair styles! Thanks for bringing that up! I can't tell you how many clients I have done without asking them how they like their hair styles. I'm going to incorporate that back into my routine

I dnt like being double booked, I think they are double dipping.

I guess I’m super lucky! My hair stylist is sooo good! She asks before I even sit how I want my hair and she already knows. I ask her for pointers and she makes me feel like my say is more important! She literally takes the most 15 minutes trimming my hair. I have thick curly hair and my hair grows so quickly ever since I’ve gone to her! And most importantly one time I told her I have anxiety and that if I get quiet it might be because it was kicking in. From then on she avoids small talk and hums the entire time I’m in her chair which I loooove❤️ makes me feel cozy and safe!!! Then again I’ve been going to her for 15 yrs now and has never changed!! I pay her a visit every 4 months for a trim as she suggests. I love her so much!!!

As a stylists that's been doing hair for just 1 year I've done these and its honestly a learning experience! I've learned so much out of school than I did in school it feels like. A whole different world. Love your channel and videos

New subscriber and thank you for this video! Almost all of these things is why I only get my hair cut once a year. I get anxiety every time I go into a salon. I’m always worried about what the stylist is going to say about my hair.

oh god, you really hit the nail on the head with the being rough with hair thing. i never considered myself tender headed and i never had an issue with my haircuts before, but when i went to see this stylist for a cut and color...girl. I have never had my hair so violently pulled on in my life. it hurt so bad but i feel too uncomfortable to tell her to be more gentle, so I just suffered through that treatment the whole session. my scalp felt sore that night. never again. she did a beautiful job with the color, but she definitely needed to work on gentleness

The last time I got my hair cut by a stylist I asked for shoulder length hair and left with hair up to my ears. I haven't been back since and cut my hair myself because I know how I like it

I honestly love this video thank you for making it !

I have such sensitive scalp and i've had stylists be pretty rough even after i've told them so I just sit there gritting my teeth in agony :(

Everything you said was SPOT ONNN!! 🤭😂😘

Heey, love your channel!! Newt month I start cosmo school !! I'm so exited! !

You seem like such a thoughtful hair stylist! As a kid, I vividly remember hearing a friend from school who went to the same hair stylist as me telling me that the stylist told her and her mom that I didn't know how to sit still and I was a wiggle worm and it really hurt my feelings. I was about 10. My feelings are fine now but I still think about how that was very unprofessional and trying to be very still at future appointments.

Omg the hair flipped out thing when you're a kid is so real life. Every mom thought that was the best look when girls just wanted poker straight hair at that time. Lol

Nail on the head. My biggest peeves were the hairstylists would ignore me and do whatever they thought looked better. also am a bit introverted and shy, so I’m not a fan of being asked too much about my personal life or if the stylist is super chatty. FINALLY, when stylists gossip to each other in general but definitely in another language. I speak multiple languages and the rude things that stylists say is beyond me. I haven’t stepped into a hair salon in 10 years and learned to do my own hair because of these things.

OMG you're so cute and funny, love your videos and sippin' on tea during your client horror stories

The talking down to you thing is my biggest salon peeve! So over that crap, and I love your videos cause you DON'T have that attitude. I always tell the stylist what I've done to my hair, how I want it, what processes/techniques work best on me and which don't, and I get a thinly-veiled "yeah okay, I'M the professional sweaty" Everyone's hair is different and you have to adapt your approach to each client, but some stylists just do whatever they want and completely dismiss all your input. Not to be ageist or anything either, but it's usually the really young ones who just got their license that do this. Last time the stylist was literally half my age and tried to tell me the products and techniques I've used on my hair(with good results) for the past 20 years were awful and inferior. Girl, what? I get that stylists can be on the defense from dealing with a lot of super picky or crazy clients but I'm not one of those. I'm always SO polite, I never complain about prices or try to get freebies, and if I have an aversion to something they want to do I explain why so they know I'm not just doubting their skills. I ask questions about what they're doing/using on my hair because I genuinely find it interesting, but some have even acted offended about that! I came ~thisclose~ to going to beauty school myself and it's still a huge interest. I keep up with the industry and I love studying techniques, products, the chemistry behind coloring, etc. I'm not some dummy who throws a fit cause I can't go from box black to blonde on my lunch break. Back before I could afford to go to salons, I did my own hair out of necessity and learned a TON just through trial and error. Just because I'm not licensed doesn't mean I'm an idiot who can't possibly know anything about hair.

the last time i went to a salon (it's been a couple of years) i went in with a home cut undercut and home bleached and dyed hair and specifically told the stylist that i only need help with shaping the long part of my hair. and she was amazing. i apologised for the state my hair was in (as i said home bleached) and she just said oh don't worry about it that's totally normal, if you do it yourself. she even gave me some tips how to improve my home dye game. i really felt like she understood me. i couldn't afford to get my colour done at the salon but i was 19 at the time so i also didn't care if my pink hair was kinda patchy or my undercut not super symmetrical (i have a loot of hair so the bob cut she did with the long part wasn't impacted by my janky shave).

I always made it clear that I wanted my bangs eyebrow level, maybe just a tad above the eyebrow. This lady hen grabbed my bangs and did it almost 2 inches above. She got only halfway across and I pulled back going "Woe, what are you doing?" and she claimed I didn't tell her what length to make them. I think she just thought I would look better with them short so just did it anyway. I was so angry inside but didn't really let on. I wore a hat for four weeks till it grew back. Hated it.

I keep changing stylists because all of these keep happening to me. Also, people need to work on their consultation skills. I rarely get what I want and things never get explained to me properly. I always understand what went wrong long after, when I stumble upon a hair video on youtube that talks about the issues ive faced with my hair

I was getting my nails done with my friend from church (she does amazing gels!) and my other friend from my community group was doing a lady’s hair 5 ft. away (they both work at the same salon). Yeah her client was talking crap on my friend (who was not there) and my hairstylist friend was joining her in the gossip. Keep in mind we all go to the same church. Great representation of Christ guys!! Felt awful for my friend doing my nails because she is really close to my friend that they were gossiping about. Super awkward! I hate gossipers!

My nail tech was late pretty frequently and canceled/rescheduled my appointment once or twice. She was a new mom, and as parent, I understand. It's frustrating because I took the time to make sure I would be free for that slot of the day but I get it, life happens.

I like your video, im in school right now to become hairstylist and you teach a lot of good things that match with what kind of stylist i want to become. Professional #1 :)

Last time i went to a hairdresser i wanted to colour my hair.I tould the hairstylist that she probably need to byu two specific colours and since i wanted an in between colour (the colours where purple and burgundy,i wanted a dark magenta) that since this colour doesnt exist in this brand she would probably mix the two slowly to make the dark magenta.But no she didnt do that.She mixed permanent burgundy colour with semi permanent purple colour and when she almost run out of the mixture she put mor permanent burgundy in.The mixture had already became more burgundy than the purple i wanted since the colour had oxidized.The result was that my hair had 3 different colours,one half was purple with some blue pieces and the other was completely burgundy.It took 2 to conpletely grow out the colour,because every time i dyed my hair after that it was two different colours and i really didnt want anymore split dyed hair.That was the only reason that i went to a salon to get my hair done.I wanted an overall colour and i still ended up with two completely different colours that i had no way of evening out since i didnt want my already bleached hair to be tounched again with bleach and i would not dye my hair black to have it bleached later and cause even more damage when i wanted to have it lightened to a pale blond

Thank you for making this video from a client perspectives. Not going to lie there are hairstylists that can be intimidating and feel like they’re judging my hair. I feel that way at times when I go to salon in Philippines or any.

I've gotten "stylist" completely ignore me and tell me they know better and will do with my hair as they please even tho I insisted I didn't want something a certain way or told them to stop cutting. I even had one lady tell me I was a baby and to deal with it because she was blow-drying my hair so rough and burning me so much I was in tears, she didn't stop at all, and I was a little kid, like 11. Most stylist I encountered in my country would be rude and hurt or in the best case just not listen. That's why I started experimenting with my own hair and slowly learning to do everything. I do everything myself now and mostly refuse to go to anyone I don't know personally and have seen work before.

Umm I know this video was 2 years ago. But the color your wearing on your shirt 👚 is the perfect color for your skin tone. Soooooo pretty 😍

I don't know if you've ever gotten this but you look so much like Asia Leigh on RU-vid. The resemblance is crazyyy

Or when they rip the foils out like a mammoth.... and half my hair comes out.

I have curly/wavy 2Bish hair and the lack of understanding for how to deal with curls is awful! Being told they need to straighten it to do it is so unfair! Using rough towels, not knowing how to use a diffuser properly and not using curly products is just terrible! Curly hair isn't rare! Learn how to work with it! I shouldn't be able to do my hair 100x better than you but have to pay you tonnes of money 🤷‍♀️ always always cry after a trip to the hairdressers!

I love youuuuuu! I start cosmetology September 16th so all your videos are helping me out so much ! 💗

I’m gonna say this before I watch through the whole thing- STYLISTS CHEWING GUM LIKE A DAMN COW. STOP IT.

My hair stylist is always running late she always double books on purpose.. to make more money. I can’t blame her. So I usually start driving once is time for my appointment instead of being there on time cause then am there waiting 30ish minutes. I’ve been going to her for 9 years now.

Thank you for saying all of this. I need a haircut, but I have to do it myself, because every time I get my hair done I'm super uncomfortable. I have sensory issues, sensitive scalp, and also I get judged for everything. Getting judged for my hair and eyebrows being less than perfect, getting judged for my sensory issues, literally everything. They don't listen to me anyway.

Oh! One pet peeve of mine is when the hairdresser is complaining to me about the (bad) condition of my hair, like.. listen lady, im here because of it.. this hasn't happened to me but many of my friends have told me that happened. If i mess up my hair, im going to go to a professional, why do they feel the need to complain about it?!

Thank you for making this video! I’m a client and I have had some story’s sis 💀 and I’m going start cosmetology school in fall and these are good tips !!

I seriously appreciate this video

My biggest complaint is when I have set up an appointment and my stylist doesn't have the balls to tell the person who was late to reschedule or come back.. I end up waiting so much later than expected.. I also love how I've had stylists tell me how pretty my hair is and the *second I tell them I do my color myself, they start telling me how I shouldn't blah blah blah but 5 seconds ago you were telling me how beautiful it was.. 😑 you are spot-on about leaving someone under the dryer too long this is exactly why I started coloring again myself because my stylist would absolutely leave me, go eat their lunch, forget, and it never ended up well I was so pissed.

I live in a small town and there was a stylist gossiping about me to a client not realizing I was sitting right there getting my hair done even worse yet he doesn’t know anything about me he was just going by assumptions and what other people think about me

I recently got my hair done and before we got started we discussed the haircut. She said she will cut some off and then see where we are at and see if I wanted more cut off or more layers ect. She cut my hair and immediately blow dried it and curled it, we didn't even check the length or layers...you can't really tell how your hair is when it is curled. Anyways, I got home and it was really wonky. Like, my "layers" was a straight line halfway up my head...it was not blended at all 🤦🏻‍♀️🤦🏻‍♀️

straightening my curly hair when i don’t want you to! i want to see how it looks with /my/ hair!

Honestly, I dread going to get my hair done more than I dread getting a PAP smear or even like a Brazilian wax. I would say it's about on par with going to the dentist. "Pampered", I wish. A lot of the things you already mentioned, but the worst for me is when I go for a trim and the hair stylist makes sure to point out all my split ends and how bad it looks, and keeps banging on about it over and over and over. I know about the split ends, that's why I'm here! What does harping on about it, making me feel like complete shit, accomplish? Also when they are washing my hair in the bowl and tell me to hold my head up. I think some stylists can't figure out how to reach the back of the head unless you hold your head up so your chin is going towards your chest. Or they seat me too close to the bowl or my head is too big to fit in it or some shit. Anyway, I have long hair and it gets seriously heavy. Holding my head up in that position with all that weight is a massive strain on my neck. But they tell me to hold it for so long. And I assume this is a normal thing that normal women have to do all the time, or else why would they make me do it? So I feel too embarrassed to admit that it's difficult and it hurts. I just bear it for what feels like hours until they finally let me relax.

When I was about 16, I went in for a trim and said multiple times to cut off ½ an inch, she confirmed, said I wouldn't even be able to notice the difference... she cut my hair from my butt to the middle of my back, I was MORTIFIED, I was literally in tears the whole way home. The next day, everyone at school was like "omg you cut your hair!"

The last hair stylist I went to was a damn nightmare. Because of her, I have not gone back to a salon in over 3 years. Every 3 months I have my husband cut 1-2 inches off.

I’ve been having highlights put in my hair for the past 5 years now, last year my regular hair stylists mum had passed away and I was desperate for a root touch up so I went to a local salon. I told her I just wanted a root touch up and that I just get highlights and a trim, first thing she asked me is if I also wanted brown putting in. I told her no I only ever have the blonde put in and the brown already in my hair is just my natural colour. I must have only been in the salon for about an hour (it usually takes at least 4 hours because my hair is thick and always takes time to take to the bleach) I’m a really shy person so I didn’t want to ask her to leave it on longer, she had also spilled bleach on my top and by then I just wanted to get out. So I paid and left, it was super brassy and looked borderline orange after the first wash, I left it a month before going back to my regular stylist who told me I’d had a strange brown colour added to my hair too. I daren’t go to anyone but my regular stylist now😬

Omg I had one stylist that I loved but EVERYTIME she rinsed me, the hair at the bottom would still have color, shampoo, and conditioner not washed out

I’m in hairschool and I think you’re videos are great 🤣

wow loved this!!! I’m starting Paul Mitchell on Sept. 16 & I can’t wait!!