To sound professional and confident, avoid speaking this way. 7 TIPS Accurate English social media: visit website: www.accurateenglish.com Instagram: / accurateenglish TWITTER: / lisamojsin / accurateenglishlisa
I didn't know about you, Alex, now I'm reverting to your channel to subscribe. It's always a pleasure to learn from excellent people like you and Lisa.
I like the silent breath tip. I noticed in this video nobody said "um" or "uh" during a pause but instead took a quick breath. When giving a presentation or speech, those pauses can feel excruciatingly long to the speaker but really they're hardly noticeable to the audience because they also need some time to register/process what you've just said.
We do need pauses to process the information that was conveyed or take notes, if anyone does that anymore. I don’t care for speakers to run through presentations quickly or on a superficial level, and then e-mail an entire Library of Congress afterward. I feel burdened when I leave such a presentation. My job doesn’t provide office time for me to pore through digital reams of information and articles. Just do a proper lecture so I leave with knowledge I can use immediately. Bishop R.C. Blakes is an excellent speaker and teacher. When he makes a point, he always repeats it.
Actually,I've always known that when people use um or uh is when the person is trying to comprehene and process what is being said and come up with a response.
I think a large problem why so many people are “verbose” is because in school you have to have so many paragraphs... so people start adding random lines to meet that quota and that translates over to our speaking I believe. Awesome video!!
I’m 74 yo, living in the USA for 22 years, always learning English by myself. How I’d like to have met you before, Lisa! In the last 2 weeks my vocabulary has improved and my pronunciation sounds a lot more better. Thank you so much!!!
I found this video very useful. However, based on my experience in a professional environment, most people use complicated phrases instead of their concise counterpart to sound professional
It's probably a sign you should find a new career in an actually better, more professional English-speaking environment than whatever anecdote you are using to prove you know what "most people in a professional environment" constitutes. It's very common for people living in non-English speaking countries to be unnecessarily verbose (and with hilariously poor grammar) to pretend they have a good command of the language.
Communication is an art essentially. These tips can not be cut and paste in our own context. Sometimes a bit of fillers can dilute the tension of the conversation, sometimes disclaimer can soften the hearts of audiences. I believe eventually we will find the sweet spot to be a balanced and effective communicator by trials and errors.
You're doing exactly what she said filling the statement with a lot of filler bulshit to make yourself sound intelligent when the most intelligent are those that can be succinct
I used disclaimer sometimes, when what I’m talking about, could turn into a debate or a point of disagreement. Or to keep from embarrassing the person I’m talking to. Another way I do this is by phrasing it into a question.
DON'TS 1. Don't be verbose 2. Avoid filler words (ex "kind of like"- in the wrong context) 3. Avoid side particles unless necessary(ex. basically, technically, actually) 4. Avoid disclaimers unless necessary (a statement that decreases the value of what a person is saying) DO: Practice by saying "period" or "pause" in your head. Or take a silent breath when you are tempted to use fillers
@@GuyVick You have more pressing bad habits to break. "I be..." is horrible grammar, and reading it immediately conjures unfavorable impressions of you in the reader's mind. Your comment, written correctly, might read, "I use too many similes when I speak."
@@wtfsus538 The people like me who, in your future, undoubtedly, will decide how much money you are paid (if any, at all). So you'd better learn to at least pretend that you care unless you're content being a pauper. Or a rap star. BTW, it's "Who cares?"
To be sincerely honest in my humble opinion without being sentimental and of course, without offending anyone who thinks differently from my opinion but rather looking into serious mater with perspective distinction and without condemning anyone's point of view, i honestly think and believe that i have nothing to say.
I have seen the exact same things with my clients, where they use too many words to express their message and it undermines the force of the message, especially in pitches. I was working with a client the other day and we took out a lot of words like 'I think', 'basically', and 'quite', etc. to deliver her idea with stronger conviction. This is especially important in a pitch, where you have to convince in a short time and show that you're confident in what you're pitching! The pause tip is good too, because you can use it for dramatic effect in addition to giving your audience time to take in your message.
Thirty years ago, when I started writing, I read "How To Write Plain English," by Rudolph Flesch. Over the years, I've become a good editor and writer because of what I learned through his book. What you've shared is compatible. Thanks!
Hello 🦋 How are you feeling this minute and hope you're fine and good; I'm using this medium to appreciate and thank you for your continuous support and throughout my movie 🎥 career, once again thank you. Hope you don't mind where exactly are you from??
I am so glad to meet you here Lisa. Your lessons are absolutely useful for English learners as I am a foreigner. Thank you so much for sharing your knowledge with us. Will follow up with you every day if I have a chance.
Valley girl speaking, ‘Like you know’, is hard to let go. I was a teen in the early 80’s living in L.A. and now these words bring me joy. I’m glad I came across this to help me keep it real though in a professional setting. Thanks.
One of my teachers advised me to keep the sentences (in writing) short and simple. This made a huge difference in my writing, both at work and university.
I think we're conditioned throughout k-12 to use a lot of fill in sentences when we had to write 10 page essays and such and that spills in to how we speak in more formal settings.
@@onexonesie Yes, agreed, and I could make those long sentences in my native language so that they make sense. Also, for some reason, they were almost a form of a show off - to sound more eloquent or philosophical. Doesn't really work in a professional environment. 😂
it's not all about wording.. it's about how you say things, the tone of the voice, the rhythm, the charisma, the personality, the way you use even 'unnecessary'' words to create a tension or an atmosphere, the sincerity, the knowledge behind what you are trying to communicate. Does everybody think they can become amazing speakers just adjusting a couple of words here and there? good luck with that!
This is a great point. It's not all about words indeed especially because we are not all native english speakers. However experience and knowledge of the subject matter always comes out even when you dont use this fancy professional language ....and caring more about your audience goes a longer way indeed.
The video is titled " To Sound Professional and Confident Avoid Speaking This Way 7 Tips".As the title stated, the purpose of the video was to tell us 7 tips which are things to avoid in our communication with others, if we want to have confident, professional sounding communication with others. It was not about how someone could become an amazing "speaker" or how to give good speeches. So no, "it", which in this case is this video, is not about all of the things you stated, it is about the clear, concise, non confusing content of our sentences and how to not be verbose (which, as you can see, is a struggle for me every minute of every day ...lololol.)
This is good advice. Generic phrases make someone sound like they're trying to be smart. Filler words make someone sound like they're uncomfortable or scared. Say what you mean and mean what you say.
Thank you for making this available for people like me. I was just expressing my frustration to my son yesterday because I am not confident during our meetings at work. This is very helpful.
A lot of these are great tips. There is value in being concise, especially in writing. However, I can see situations where you will want to be a little more verbose, especially when you need to built a rapport with a client or a new team. It sounds friendlier and you can do it in a professional manner (just don't do it too much).
I totally agree. “Sort of “, “Kind of like” and such are parasites of the speech. But there is nothing wrong in using “due to the fact”. or “in the event of”. When a speech is too concise, one can appear as a person who has poor vocabulary.
@@jamie7664 I think it's fine as long as people use it properly. This also naturally limits the number of times it comes up. The other day, I heard someone say "I literally died". And no, it wasn't a re-animation story.
Hi, I do understand what you are saying. We are taught in school to use filler words. We are given the fact challenge of filling out a page while answering a one word or one sentence answer. The more words in proper sentences, the better grades. I see this the moment teachers have to request paragraphs. You are told to repeat certain sentences or phrases to support and give consent to the writer content (essay).
Verbose doesn’t hurt anyone. From my CEO to junior staff , as long as you understand each other, keep it moving.. unless I’ll get to her by being concise then who’s judging . In fact I tend to see more native speakers or those who purport to be eloquence English speakers to be over expressive and verbose meanwhile non native English speakers or uneducated folks use simpler more concise words for lack of words !!
The problem with me taking a breath in conversation is that people think you’re done and jump in. Combining that with my lack of uptalking and I get cut off often.
Same here. I tell people, "I wasn't quite finished," and they will most often apologize and let me finish. I feel that uptalking and filler words are used to keep others from interrupting them, but they are detrimental to sounding confident and concise.
To the one who's reading this, I hope you are doing alright, I hope that all the pain you are facing right now will turn into a great achievement. Always remember that God is always with us. He will bless, guide, and protect us. 💗
It's common to use disclaimers when being tactful especially with superiors or clients from a different culture as it helps the point you're trying to make go down smoothly. From what I have learned after spending decades in several multinational companies, sometimes being too direct can be misconstrued as getting uppity with them.
The key in your comment is "from a different culture". In some cultures and contexts, concise phrases may be interpreted as rude behavior and long explanations are needed as a sign of you care about. In other cultures, too much talking may be interpreted by the listeners as a wordy person with a lack of content. Note that Lisa made reference to formal occasions and professional environments in the United States, but you are right when you say that the cultural context of a person or a group of persons must be taken into consideration when you are about to address any speech
Cultural differences are hard to get and they often may cause some unintentional discomfort. For instance, it might be unpolite to address a person you don't know by one's first name in America ("Mr. Smith" or "Mr. Smith"). In Latin America, people generally disapprove when you call them by their family name because they prefer being treated by their first name (Gabriel ou Martha). On formal occasions in the U.S., you treat women as "Ms.", but in some countries like Brazil, if you use the word "senhora" (meaning "Ms." in Portuguese), most women think you are calling them old😁
Already mentioned in the video, side particles or filler can be used but in the right context. Hearing certain words repeatedly would make your statement boring and uninterested. Just use the right phrase on the right time. That's the actual point
Another good reason to use disclaimers is to demonstrate that you are NOT confident in what you are saying, and that you are inviting either constructive critcism or approval. It's tantamount to saying "I'd like to run this idea up the flagpole to see who salutes it", without having to use that phrase.
Verbosity is also a bad habit that education writers demonstrate when writing textbooks. They often beat around the bush and are not clear with the material presented. For example, if a textbook is trying to teach addition, I often see sentences like, "Addition is very important in calculating important figures in life." when a few sentences before, the writer would say, "Addition is a mathematical operator that is useful in our everyday lives." I put the blame in part on the education system in our formal years exaggerating the importance of word count and other meaningless criteria.
true. academic jargon can be overwhelming but it’s also the nature of the community. every community uses jargon that may or may not exclude others, you just have to learn how to read it. the writing should still be concise though
Having just finished reading a book about people in the nineteenth century and their letters, even that textbook verbosity seems lean. It's been called flowery language and seemed to be an effort to flaunt ones' intellect and education. It's exhausting to read.
@@virginiamoss7045 Academia especially old school education is big airhead intellectuals trying to elite themselves and block simple understanding of knowledge that could be improve and better understand without all that jargon.
Thank you so much for these seven tips, madam! I learned that I am a verbose speaker. Through this vlog, I do reminded to be better and "sound" knowledgeable. Much love!
Highly appreciated Lisa's lesson which is really helpful for me. And Thanks for your introduction/interview with other teachers/native speakers. Those are wonderful.
In your example "I hated the fact that I had to work on Saturdays" being shortened to "I hated working on Saturdays", the meaning actually changed. A more accurate shortening would be "I hated having to work on Saturdays", preserving the concept that the speaker was being forced to do so (i.e., he might not have minded working on Saturdays, but instead hated being forced to do so). Concise is good, but one can overdo it if not careful.
Yes. This. I'm not perfect but I say, if you're called verbose, it's because someone likes to hear themselves talk more than you - Or they're threatened by your knowledge.
Hello Lisa, thanks for providing us with accurate english lexis and native accent. you're doing great job for us, non-native leaning english. what you're doing is really helpful. So, congratulations. It's only yesterday, I discovered your chanel and I give you my word, I won't quit untill I become fluent like a native speaker.
I've been a native speaker for 47.5 of the 49 years I've been alive, and I must say that the basic tips that you offered here are excellent for me. I've recently made the step from having been a very tactical manager for decades into a director role, which is much more strategic. I am finding that my communications style is necessarily changing, and you've just touched on every way in which it needs to continue changing. P. S. Thank you for being such a cunning linguist! 😊
As a transcriptionist, I often see how unprofessional it sounds when people use multiple filler words. On paper, it looks very bad. 😂 This has helped me with my own speaking habits because I ask myself, if someone was reading what I am saying, would it make sense? Would it be be a clean text?
@@FecundoArrabales666 I can't think of how it got this bad. The slang and jive of earlier decades was bad enough, but now it's in every form of literature, newspapers, and TV commentaries; the worst being the phrase, "It's all about..."
Oh god....I interview people often for work, and when I transcribe, I automatically edit out the filler words. But recently I got this transcription software and was confronted with how my speech actually looks. It was terrible!!!! Filled with 'like' and 'you know' and 'sort of' etc. Urgh. Making a very big effort to stop saying those things.
It's a personality trait to be verbose. If you're a dominant person, you are the opposite of verbose, you keep your communication short and precise, you stick to the point because that's most productive and most logical. People who talk a lot, who use long sentences either do so because they are very detail oriented, or they do it because they are very social people, but dominant authoritarian people HATE long talks unless it's all relevant and important information.
I suppose it depends on your environment. In upper management I noticed that people tend to be concise because they're communicating with each other as peers, where work changes hands a lot, typically from department to department, and your work loads are often generated by and for yourself. In lower management the opposite is true, you're required to be softly spoken and personable when you give instructions because tasks are delegated out in a more hierarchal fashion, so the nature of the dialogue is different. Larger corporations tend to regulate speech and communication in such a way that instructions cannot be construed as condescending or hostile. So what is "professional" speech changes. Whether or not people think that that is right or wrong is another conversation, but seeing that has enlightened me to the fact that context matters. When you're dealing with a client or customer, being concise can often escalate a grievance and using filler words can de-escalate the dialogue or prevent it from escalating in the first place; because being concise can be seen as being dismissive. Also, when dealing with clients/customers, using "er" and "um" is often just a way of acknowledging the enquiry. If i pause before responding because i had to think for a moment, it's often assumed that i'm ignoring that person even though it was only a 1-2 second pause. I'm not trying to suggest that anything in this video is false, but that in my experience i adapt my language depending on the context of the engagement. I wont speak to a client/customer the same way i speak to my director and i wont speak to my director the same way I speak to "my" employees and i wont speak to my employees the same way i speak to our customers. For example, sometimes i'm in an awkward position where i have to tell my boss "no", but if i just come out and say 'that' then the implication is that i'm questioning their authority. Adding verbosity seems to reduce the potential to introduce conflict in a dialogue. Rather than just saying "no, i wont do that, because: XYZ" which is immediately and unambiguously contradictory, I would say "I understand the request being made, but it's important that we factor in XYZ, so we should consider an alternative solution".
I was tracking in agreement with you up until the end where you refer to… telling your boss,”no”, as concise. You’re correct to not state, “no” to your boss, because it’s not a courteous way to respond in that scenario. “I understand” seems concise to present a respectful response, and then go on to present your opinion, “we could do…..”. Also, I particularly liked your explanation as to how speech can be interpreted as condescending or even hostile. I’ve experienced receiving a lot of that in a setting over the past year, & you’ve helped me actually recognize the truth of it.
@@georgiehughes4858Agreed. Yes tell them no. But give them a BRIEF sentence as to why no. An old boss taught me to always ask for things like this: - Say what you need. - Say why you need it. Lead with the most important information first then back it up with a brief explanation as to why. This approach applies in most work situations.
This, for the most part, is a great video! For those who are not native, this is best applied when giving a presentation. Giving presentations is generally more formal than talking amongst coworkers.
I believe that these tips help students who are going to take the Speaking Section of the IELTS exam because using fillers a lot while speaking indicates to a lack of confidence , words and ideas 💡 .Thank you for this useful video.
The beautiful thing about the English language is it's ability to be incredibly nuanced and broad at the same time. These tips make it appear like the "professional environment" should be devoid of feeling. A professional email is very different than a conversation at work but let's also consider WHAT the "professional environment" itself is. A corporate office requires different language than a child care center.
The beautiful thing about English...or Vietnamese, or Chinese, Korean, French, Arabic or even Danish and whatever is that so many silly and unscientific RU-vid comment s are written about all these languages... For example yours one...
I guess its good tips for someone stuggling with sounding confident theyre not good with english. But yah. I dont see a problem with using any of these phrases just not all day every day or people will end up taking you less seriously.
I have been following this channel using my main account. It's been 3 years since I subscribed and I have learned a lot. Thank you, Ma'am Lisa for teaching us, efficiently. You earned my subscription, again. You are the best!:)
All very good tips; be concise and succinct when you speak or write. Regarding saying "uh" when speaking, I was an Engineering Major in college and one of the few electives i took was a Speech class. It really helped me throughout my long Engineering career and the professor who taught the course was a real hoot. When we gave our test speeches, if anyone said "uh" she'd throw a chalk board eraser at them and yell "No Uh's". She made it very stressful (but fun) and once you finished the class you were sure to have no hang ups with public speaking.
Lisa really by mistake I found your channel. And I can say for sure that you are one of the good teachers. You explain clearly and simply thank you. I already feel an improvement in the language thanks to you .👌👌😊love from Israel ❤️
I like that "pause" or "take a silent breath" technique and am going to try it. I had an English teacher once say to keep "ly" words to a minimum (basically, really, etc). I've found following that advice keeps me from being verbose. 😊
Without a doubt, this post was one of the most beneficial ones I've ever watched. Thank you very much, Liza. I could improve my English through your extraordinary channel. I owe you alot. 💕
Seriously so true, for years have seen many top school top consulting folks being wordy to sound cool and intelligent. If you are concise and straight to the point you’re “advised” to elaborate or they call you cryptic.
As a German in an english speaking work environment, I taught myself to add more words to sentences, because it seemed to be what native English speakers do. Instead of just placing the message like I was used to being a German. I did not want to stick out. Now l will try to get back to the straightforward German approach, to appear more professional ;)
I agree. I also trained myself to say ‘anything’ to show people ‘I speak fast and a lot’. Now I know I can use some good pause to clarify my thoughts and speech.
Great tips! You and Alex did a fantastic job in collaborating here. You also managed to tie the two independent videos together to give a "live" feel as well, which is hard to do. Well done, and thank you!
I really needed this video. I had this issue somewhere in my mind but I couldn't name this. I could not even recognise this issue. Limited and correct sentences makes a sentences beautiful and intresting.
Hi Lisa. I'm working in healthcare, and I want to say "Thank You" for demonstrating the right way to use words professionally, confidently, and concisely.
I took on my first manager job about 6 months ago. But I recognize that I’m not an effective communicator. So I’m going to take the steps to fix it. I’m so thankful I found your channel! Thank you
Thank you for sharing this! I loved & needed, this refresher! I _used_ to be considered an above average communicator and I took a job where ... well, let's just say my abilities & skills degraded, all through a desire to fit in with the new culture and team. I've since taken a different position, working with more senior levle personnel and recognized I wasn't speaking well, correctly or right for my new role and responsibilities. This video has helped me recall my communication strengths and is a strong reminder I can use going forward. Again, thank you! ✌🕊🦋
1:12 to 147 4:21 to 443 9:00 to 914 note- that do not add any "info" 10:36 to 11.19 12:50 to 13.45 14:09 to 1433 Another tip from me- instead of saying an outlandish point and then "hear me out" till you explain what you really mean, build up their understanding so they do not react when you do finally put your keypoint. But they rather say, owww.
I am surprised with how often I hear mainstream reporters inject "you know" during their verbal presentations/interviews. Actually, you're the professional investigative journalist informing us - your audience - with the news. I don't know . . . that's why I'm watching your program! Very effective TIPS identified in the video.
You know you know you know repetitive speech comes from northern England there unaware there doing it.most people from northern England talk like that.it's a lazy ignorant way of trying to express themselves assuming every one knows what your talking about it lacks though and effort and verbally demonstrates a symptom of being poorly educated.i taught myself to stop doing it and use alternative dialog.
It's important to remember that in written English, "for the purpose of" and "in the event that" would simply be considered more formal and in many circumstances they would be preferred if you are trying to convey professionalism. Fully agree with eliminating filler words though. Great Tips!
Thanks for the video. It is not that people sound insecure, but a lot of them really are! Many worry that not having enough to say in a group setting makes them look bad in the eyes of the rest of the group.
Although words matter as a leader…there is more to it than that. Your goal is to get a group of people moving forward together. Each situation is different. If you want to be a leader authenticity is very important. You can say all the right things but if people don’t believe it you are screwed. Be honest, be real, and truly care about the people you lead.
Hi Lisa, this is the first time I have actually viewed your channel and I was completely impressed and inspired by it. In fact, since a couple of years I have been wanting to make a career change from the travel industry into training in English language. I have been a trainer for almost 7 years in the customer relations team where I needed to train staff in using proper English (British & American styles) in corresponding with customers. However due to work constraints I could not pursue my plans to gain proper certifications. The lockdown gave me the opportunity to take my plans further. I completed my course in Teaching English as a Foreign Language & Business English Teaching. This video so clearly presents many of the areas of speaking and the avoidable usage of words and phrases. I could clearly relate to it as I have had similar experiences. Thanks once again for this video as well as the other videos which are very useful as I move into this new career.
It was such a great experience to listen to you both. These comments you have made work in almost all the languages. Yes we have bad habbits, and must get rid of them to reach a more powerful way of communication...
This video was very informative, I'm in high school and apart of the student council, this video really helped me with my punctuation that even my English teacher complimented me on how direct I am now, Thank you accurate English 🙏
I got the idea of brevity, but sometimes we use verbose languages purposely to undercut our position and soften the tone just for the audiences to take in easier. At negotiation table, all tactics should be at our disposal, that include both verbose and concise expressions, whenever needed for deployment, to serve the purpose and dynamics of the dialogue. So overall, IMHO, how we use political writing or speaking is both depending on the professional image and personal style you want to deliver.
That's fine if you're doing it consciously with a clear objective. But if verbosity results from bad habits and simply not paying attention to what you're saying, then that should be curtailed.
@@Milesco totally agree. Advanced and diplomatic settings at high levels usually have no rule or play book, that's a demanding requirement for the person on spot, probably out of scope of technical writing for the daily usage. The technique and style of expressing ourselves are equally important to deliver the images of ourselves and the information, IMHO.
As a former Army Reserves Officer - I admit to speaking louder & stronger than most. I have a very deep voice & during my presentations (I am also a Key Note Speaker too), I have learned to change my tone of voice. I enjoy hearing Connor Neil tips & advice. These 7 tips you included will be incorporated into my future presentations. Thank You. However, I will conclude that SOME people should NEVER present information verbally as their dry, dull tones are enough to send anyone off to sleep or worse (leaving). I recall one foolish boss who used to ramble on with her "ego" rather than knowledge. A fellow manager in front of me actually dozed off & began to snore (we heard a few snorts) as the old bag continued to repeat herself again. Public Speaking is an art of Continuous Improvement - where delivery methods & formats must suit the environment, topic & audience.
@@pigeonlove Gee Thanks - as if your pathetic little opinion matters to me ? Perhaps you should stick to your minimum wage job with your sad 2 week holidays. Probably what I earn in an hour is more than your very sad little monthly wage ??? But keep working hard & you can be the "Fries Cook" one day ................. fingers crossed.
