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Touchpad not Working on Kitchen Aid Dishwasher Troubleshooting 

Bearded Appliance Repair
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Control Panel- www.appliancep...
Model this part applies to- KDTE504DSS0, KDTM354DSS0, KDTM354DSS1, KDTM354DSS3, KDTM354DSS4, KDTM354DSS5
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This video will show you what to look for when you have your touchpad or buttons not working on your dishwasher. Always try cycling the power first. If that works out for you great! If not you will have to make sure you have power to the unit. Once you know you have power you can run the control board test.
For this test you keep power off. Take the door panel off and remove the harness from the main board that goes to the user inter face. Make sure the door is open. Turn power back on and wait 7 seconds than close the door. The drain pump should come on. If it does your main board is good and you need a new touchpad/user interface/control panel.
Hope this helps. Like subscribe and thanks for watching.

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24 авг 2024

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Комментарии : 252   
@dianeboyer435
@dianeboyer435 2 года назад
Your video enabled this little old grandmother to troubleshoot, test and REPAIR my dishwasher (replace UI) entirely without tears! So so grateful. Many thanks.
@billywise1939
@billywise1939 Год назад
What is a uu
@billywise1939
@billywise1939 Год назад
Uy
@jshoath
@jshoath 8 месяцев назад
Our UI didn’t need replacing, but this gave us the courage and know-how to pop off the dishwasher door, test power, plug and unplug harnesses, run the UI test, and then when we put it all back together, it ran perfectly! I think there were just some loose harnesses that finally got jostled too much and rendered the buttons unusable. But all is good for now! Thank you!!
@kylegray2454
@kylegray2454 5 дней назад
Thank you. Saved my day and I didn't have to repair a 5 year old dishwasher!
@ohboyyourgreat
@ohboyyourgreat Год назад
I can’t thank you enough! I went to start the dishwasher today and nothing worked. I found your video and diagnosed and fix the problem in 10 minutes. We just had a loose connection in the UI. Thank you for saving us hundreds of dollars!
@pranavkachhwaha2599
@pranavkachhwaha2599 9 дней назад
Same situation! Thank you for your comment! I was going to order a new UI, but then read your comment and thought, hmm, let me just reconnect it and see if it works like it did for you--and it did! Saved so much money!
@LuisFlores-mh2xc
@LuisFlores-mh2xc 4 года назад
A most helpful video! A kitchenaid appliance tech said that the unit needed replacement for both UI and main board. I noticed the sump pump working and asked it it was an indication that the main board was ok. Tech guy said it was just residual memory. Not wanting to spend $650 + to repair (discounted by $120 diagnostic fee), I was fortunate enough to come across this video. After ascertaining that the UI is faulty, I ordered one online and made the replacement myself. Thanks so much for sharing this tutorial & saving me $$$ in the process!
@jimreilly5770
@jimreilly5770 2 года назад
Thank you so much! My touchscreen stopped working so I followed your directions and removed the door cover. When I did I saw the power unit just dangling. I secured it where it should be and reconnected the input wire from the panel and boom! The touchscreen has always been a pain...I'd have to close and reopen the door before the buttons would activate on touch. It's working better now than ever! You the man!
@archiehunt1
@archiehunt1 Год назад
You Sir, are the man!. Found out dishwasher was dead on Monday night, watched you video on Tuesday, ordered my UI via next day air through a local D&L Parts. Had it fixed by 5pm Wednesday eve. Amazing! Thank you, Thank You, Thank You.
@ellenran
@ellenran Год назад
Our dishwasher was completely electronically locked up, we could not unlock the controls. The panel lock had locked us out. We had already tried turning off the breaker for minutes and then hours, no help. So we had scheduled a repairman to come out ($140 for initial visit) but then we watched your video. We thought we should try to diagnose so after watching you do it we were brave enough to dig into the door panel, take a few things apart, and then put them all back together. Lo and behold, it all worked fine, guessing the manual unplugging the power helped it reset and unlock the panel so we could press buttons again. It finished running the cycle that had interrupted, and the panel is no longer locked up and beeping constantly at us! Thank you. If we have future problems, we know how to figure out which it is and the cost of the parts is what the repairman would have charged just to come to our house. We cancelled the repair visit.
@ellenran
@ellenran Год назад
Update one week later, panel is locked up again. Our model KDTE254ESS2 is not like your video, the user interface comes off with the door panel so you must unplug it from the control board to set the door panel aside. The wiring harness does not easily disconnect on the left side. It appears I need to disconnect the cover over the box to get to disconnect those wires. I might have to wait for hubby to get back in town. Biggest question is, assuming we can do the disconnect, will this test work for our model? Something is definitely flakey and needs to be replaced.
@LaurenSpeidel-rd9du
@LaurenSpeidel-rd9du 9 месяцев назад
Thank you for sharing! We were able to diagnose that the UI panel needed to be replaced. I contacted KitchenAid and since it was under warranty (5 years) they sent the replacement at no charge. We installed and are up and running!
@dillonthorne8089
@dillonthorne8089 10 месяцев назад
Thank you for saving me a call to the landlord! We had a different model Frigidaire but almost identical door and this worked like a charm!
@PaulSheridan-e5i
@PaulSheridan-e5i Месяц назад
Great instructions for fixing a Kitchen Aid dishwasher!! Your first suggestion to turn off the breaker and wait a minute or 2 before resetting it worked!!! Yes it's working again and we don't have to hand washer a dishwasher full of dishes and we didn't have to call or pay a repair man
@to6635
@to6635 3 года назад
Great explanation! User interface UI (mode selector) was stuck in the locked mode and would not come out (dishwasher unusable). Cycled circuit breaker without any change. Disconnected everything as you instructed, then reassembled and magically it works again - for now. Never really determined if the UI is bad or the control board. My guess is one or both are intermittent. We will see how it behaves for now. Dodged the bullet tonight having to manually wash dishes after coming home from a long work trip. Thank you very much for posting......huge help, learning more about appliance repair every day with these tutorials and saving $.
@petercullen1462
@petercullen1462 2 года назад
Their lock modes on their appliances are stupid. Why would anyone develop an appliance that a pet or kid can completely lock out the panel by accident. The only thing kitchen aid makes thats any good is their blenders. they need to stay out of the appliance business. Their non tactile non clicky control panels are equally retarded.
@jeffpersichitte2166
@jeffpersichitte2166 Год назад
Thank you! Your video perfectly diagnosed my problem and I was able to fix my dishwasher for 1/3 of what it would cost to call a repairman! Thanks again!!
@kims1539
@kims1539 4 месяца назад
Great video! I was able to figure out that my control board was faulty. My user interface seemed to be working but my dishwasher just wouldn't start going. I have a Kitchenaid KDTE304DPA0 - definitely an older unit, which came with the house I bought. After watching your video and following the steps, my drain pump didn't turn on so then I figured it was the control board. I am waiting on the part ($170) but based on your video, I have feel assured that I can change it out myself. I was quoted like $500-$600 to fix it by the Kitchenaid authorized repairman. Thank you for this video!
@giantjunk7576
@giantjunk7576 2 года назад
I have that exact model. KDTM354DSS4 Same problem. I'll be ordering parts from you guys seeing as your vid helped me out. Some places have it cheaper but the $30-$40 difference is inconsequential vs the help you provided.
@KevinHallSanDiegoRealEstate
@KevinHallSanDiegoRealEstate 9 месяцев назад
Thank you! My problem turned out to be something in the power supply. Your video helped me identify that there was no power coming to the harness. I checked and I had a loose wired feeding it and after that, everything was fine. I appreciate you!
@jeffarysonnentag3497
@jeffarysonnentag3497 3 года назад
My issue was a burnt out light on the UI for Heated Drying. I know the heating element is working as the water for the wash still heats up. Awesome video . Very clear and concise instructions to trouble shoot. I was able to follow and determine that a new UI was necessary. Just to re-confirm, the pump went on with the UI disconnected and I meter out at 119 V at the power connector. Looks like the UI is almost a third of the cost of a new dishwasher...oh well, still saves me about 400 bucks. Thanks for this awesome video.
@stuartholsapple4788
@stuartholsapple4788 3 года назад
just bought frigidare dish washer .plumbed to the dishwasher. power on at the breaker. water on . button lighs up for a few seconds then goes out
@williambatchelder6385
@williambatchelder6385 5 месяцев назад
you did a great job explaining this, I just replaced the user interface panel following your instructions. I kinda think maybe it broke because the old user interface panel was not actually in the tabs, it was just floating there, and I wonder if that made a bad seal where the steam got in from the drying cycle? At any rate, thank you for the video and part number. Great job, you are providing a real service.
@pakreg51
@pakreg51 3 года назад
Many thanks. I bought a new Kitchen Aid dishwasher from a scratch and dent place and after installing, no power to the key pad. I started following your steps and took the cover off and saw an unplugged cord, plugged it in and everything started working.
@eileenpereira4882
@eileenpereira4882 3 года назад
Great video. I haven't opened the door up yet, but when I unplug, wait 7 seconds and close the door, I can hear the pump. So, that's another way to "test" whether you have power or whether the main board is good.
@malcolmconcannon3632
@malcolmconcannon3632 3 года назад
Thanks for the tips and the detailed video. With it I was able to diagnose that the UI was at fault. Other than waiting for the part this was a breeze! You saved me from replacing the dishwasher.
@BeardedApplianceRepair
@BeardedApplianceRepair 3 года назад
Man Yeah!!!
@mrtaktiks
@mrtaktiks 2 года назад
Appliances today--at least in my house--are so flimsy and unreliable. It seems I have become a full-time appliance tech. LG washer and dryer (constantly failing), LG dishwasher--out the window after so many problems, Ice-o-Matic has been Ice-OMG after I've rebuilt the lump motor 3x's, LG mini-splits seem to be made out of cardboard, LG TV (vertical band), Electrolux induction stovetop is now a slow-boiler, Nivien tankless water heater is finicky, Samsung fridge is borderline silly. Anyway, thank you for the advice. I did your touchpad diagnosis on my break-a-minute Kitchenaide dishwasher and it failed. Ordered one today. Again, thanks.
@miltonhayek2494
@miltonhayek2494 Год назад
Thanks for the help. I found a blown capacitor after following your information. Just ordered the board.
@Watchoutforsnakez
@Watchoutforsnakez 2 года назад
Sooo helpful. Did everything you suggested. Ordered the part from local appliance store. ($180.00)Put it on. Saved $400 I bet. THANK YOU.
@petercullen1462
@petercullen1462 2 года назад
you should of put that money towards another brand. Kitchen Aid appliances are complete dog shit.
@jimsamuels833
@jimsamuels833 4 года назад
Thank you for your informative video. Your guidance regarding how to test to determine if the Main Control Board is functioning correctly was of great value. I replaced our nonfunctioning touchpad and now our dishwasher is once again working!
@BeardedApplianceRepair
@BeardedApplianceRepair 4 года назад
Glad it helped
@MP-uk1xt
@MP-uk1xt 3 года назад
...although in the end, i will be calling a remairman, i watched the video in awe of how much you know. Wish i had the tools, and I admire your knowledge. Thanks for giving me a heads up!
@hellohello1111100
@hellohello1111100 2 года назад
Was the repair worth it, compared to just buying a new dishwasher with warranty?
@jimsamuels833
@jimsamuels833 2 года назад
@@hellohello1111100 absolutely worth it as the dishwasher is high quality and once the defective component was correctly identified, its replacement (at 1/8 the cost of new) meant that we were back in business. It's now a year later (11/28/21) and our dishwasher is still operating as good as new!!
@LighthouseLeadership
@LighthouseLeadership 9 месяцев назад
Excellent video - took just a few minutes to know which part to order. Thank you.
@CharlesOuthier
@CharlesOuthier 3 года назад
Worked perfectly. Super helpful. Really appreciate that you had the link ready to a vendor who had the part shipped and here in two days.
@BeardedApplianceRepair
@BeardedApplianceRepair 3 года назад
You're welcome!
@KrastyoKomsalov
@KrastyoKomsalov Год назад
Perfect. Worked like charm. I disassembled the tachpad after I installed the new one. Turned out all small resistors under Statrt and Cancel buttons are frayed. It was surprising as these are only simple LED and tuch buttons. The only explanation I can see is the epoxy they covered the plate to glue it onderneeth. Some epoxy hardeners if do not mixed precisely can be very corrosive.
@kennkid9912
@kennkid9912 3 года назад
Main board is $200_and UP is $130.. The KAs are junk. We had an extended warranty and those were replaced pus a motor.So much for quality! Thanks good info.
@wesschuel2222
@wesschuel2222 3 года назад
Thanks! All mine took was the breaker off for a minute and it reset. Last week I turned it off for a few seconds and that didn't do it. Then I searched RU-vid and after seeing your video I turned power off longer and BINGO !
@williamclark9943
@williamclark9943 10 месяцев назад
Well you did it again it took minutes to diagnose my dishwasher, after watching your video.😅😅thanks again. Bill
@Dobsonion
@Dobsonion Год назад
Thanks! You helped me diagnose my dead Kitchenaid touchpad, buy replacement, and install - all by myself!
@BeardedApplianceRepair
@BeardedApplianceRepair Год назад
Glad to help!!!!
@sdcoinshooter
@sdcoinshooter 3 года назад
Thank You! The motor didn’t start after seven seconds, but when I plugged the board back in everything started working fine.
@seansavage4766
@seansavage4766 Месяц назад
So damn great dude! I was looking all over for a thermal fuse...couldn't find it in my kitchenaid..was about to order a board. ran the test and pump kicked on. then plugged the UI in and it started working. crazy. Not sure for how long, but assuming it was just a bad connection. for now though...FREE fix. Thanks brother
@fhare666
@fhare666 4 года назад
Thanks man! I have the exact problem with this exact model: KDTM354DSS5. Is this a common problem for these models? Mine is less than 2 years old, seem s like an awful short time for a control panel to blowout.
@blinchuck
@blinchuck 2 года назад
Thank you. Very informative. Our issue is the heat dry button is the only one that does not light and we know the heating element is good as the sani rinse cycle works fine. I’m hoping it is the control panel or the one wire that goes to the heat dry LED light. We ordered a new control panel which hopefully will do the trick. Another viewer said they had the same issue and the control panel fixed it so we are hopeful the same will happen to us. Thanks again
@dlowthadon
@dlowthadon 7 месяцев назад
I come here 3 years later and my gosh you saved me
@Jason_H23
@Jason_H23 Год назад
Great! My control panel was the issue and Amazon $210 later I'm hanging up my dish washing hands, thank you!
@DRIPLOC
@DRIPLOC 2 месяца назад
Dude! Great Video! You just saved me a chunk of money. Thought I had a board issue but it was a powersupply connection so when you started tracing your power source I reluctantly did and there it was. Anyway good job on a thorough well explained video.
@kevinmcguire5696
@kevinmcguire5696 Год назад
Great video. I have the Window / interior light version of this dishwasher. The controller board for my unit is on the bottom of the unit, near the main wiring junction box on the right side....Pull the dishwasher out and tip. it on its back to access.
@charlenetaub1701
@charlenetaub1701 2 года назад
Now I have to convince husband to try it - or just do it myself!
@davidpenton1979
@davidpenton1979 3 года назад
Thanks, found your vid after I changed the control board. Did your test and ordered a UI.
@BeardedApplianceRepair
@BeardedApplianceRepair 3 года назад
I would be lost without that test lol glad to help. Did that fix it for you?
@sylinca
@sylinca 4 месяца назад
Thanks! Was able to troubleshoot my dishwasher ans find a part that wasn't too expensive. Fingers crossed that it will work !
@michaelsinkewicz3360
@michaelsinkewicz3360 2 года назад
GREAT VIDEO!! Super helpful. My dishwasher is a 2 drawer model. (the set up is a bit different) The UI cannot be purchased alone. It comes with the control panel. I don't have a voltage meter tester. But the add rinse aid light is on and the drain pump did run when I did the test. This combination part is quite expensive so I am apprehensive to order the part if the repair could possibly be a fuse or the likes. Dishwasher breaks right before Thanksgiving. UGH
@davidngo8097
@davidngo8097 Месяц назад
This video came in clutch for us. Ty so much!
@francismilot1249
@francismilot1249 Год назад
Your trick to test the UI fixed my issue too! Thanks alot for the help and clear video!
@reiroldan9744
@reiroldan9744 3 года назад
Spot on with diagnosis and replacement of user interface. Many thanks!
@richardbradbury7086
@richardbradbury7086 2 года назад
Excellent job on this video - very easy to understand. My Kitchenaid wasn't working - the touch controls weren't lighting up at all. I ran the diagnostic test to see if the drain pump would run. It did, so I assumed the control panel was bad. When I put it all back together, the control panel was working again, and the dishwasher ran. Not sure if I just had a loose connection or if the panel is starting to fail, but either way, it's running now at a cost of zero $ thanks to you!
@susanpharr6809
@susanpharr6809 5 месяцев назад
After a six hour power outage my instrument panel is not responding at all. Only one tiny light is on for the ‘Light’ (wash) setting. I have to pull out the appliance, unplug and plug back in yet. So far I have checked the circuit breaker - flipped the switch on/ off several times. Can a power outage cause damage to an appliance like this? Or is it maybe coincidental? Prior to this the flimsy nylon ‘hing’ had snapped and broke. The door does not open gradually - just drops hard and fast all the way down if I don’t hold onto the door! So I still have to replace that! A video on replacing that item would be great! Also, I would really appreciate a basic demo on how to pull my dishwasher out from the wall to unplug it and plug back in - and do any work like replacing that little ‘hinge’. Thank you!
@cancho0621
@cancho0621 Год назад
Thanks, saved me a lot of time and money. only troubleshooting video that worked.
@FixitMys3lf
@FixitMys3lf 3 года назад
Appreciate this. I had cut power for about 10 seconds and still no power, but I tried it again leaving power disconnected for a good 2 minutes and viola! it's running again. Tech that came out said it was the control board.
@emilywilson6382
@emilywilson6382 3 года назад
Thank you for the video! I have a frigidaire dishwasher, about 8 years old, it first started flashing all of the button components on the front and would not turn off. It had just finished a cycle. I unplugged it over night and today when I went to plug it back in, none of the lights are on except the add rinse aid, and the buttons do not work. Any suggestions? Thank you
@kylegray2454
@kylegray2454 5 дней назад
Thanks!
@benpaulik3749
@benpaulik3749 3 года назад
You mention that turning the power off may fix the problem. My issue is mine seems to be requiring the power to be reset more frequently. Is this considered normal that it requires the power to be reset? When I reset the power I am just turning off the breaker in the electrical panel, leave it off for a few seconds and then turn it back on and the dishwasher works as it should. Thanks for the great video.
@aarpajia
@aarpajia 3 года назад
I am having the same issue.
@mailphanibalusu
@mailphanibalusu 3 года назад
@@aarpajia I have the same issue. Any ideas?
@ChicagoRacerJoe
@ChicagoRacerJoe 3 года назад
Thank you SO much for the tips! I don’t have the same model but used your methodology. My GUI had a broken ribbon cable. 10 minute fix👍
@donsargent1068
@donsargent1068 Год назад
Thanks this was very helpful in helping me diagnose and repair our dishwasher.
@goodwaterhikes
@goodwaterhikes 2 месяца назад
As expensive as these dishwashers are you should expect them to last. Our whirlpool dishwasher only last half as long as our old Magic Chef. When I removed the door panel the main board was hanging by the wires going into the UI. I suspect that some how damaged the UI. Extremely poor quality control. 😤
@ranger-px9ki
@ranger-px9ki Год назад
Thanks for video. Enabled me to diagnose and replace UI. Working great now!
@keliwise16
@keliwise16 Год назад
Thank you for explaining in an easy way to follow! Will be trying this tomorrow!
@calvinleslie91
@calvinleslie91 3 года назад
Great video! Very helpful. Just saved me time and money. This is why I love RU-vid... Thank you
@BeardedApplianceRepair
@BeardedApplianceRepair 3 года назад
Yep me too been using it for year for this stuff. This is my little way of giving back :)
@carrollmoffett345
@carrollmoffett345 3 года назад
The start button would not turn the dishwasher on. I checked the switches and all were good. I found one of the standoffs, pin holding the PC board was broken off. When pushing the button the board would move and not engage the switch. I ran a small screw in the place of the standoff . It holds the board in place now so the board won’t move and the switch will now make engage. Save m a grand on buying a new dishwasher. Good video to make checks on your unit though. Thanks
@bugwhipper1830
@bugwhipper1830 3 года назад
Thanks man! Turns out just the unplugging/replugging of the UI wires solved my dead dishwasher issue. No new parts needed! Heck I may even get laid tonight! Lol great vid.
@neillemelman9343
@neillemelman9343 6 месяцев назад
Hey there I watched your video and replaced the control panel on my kitchenaid dishwasher. Thank you ! The dishwasher works now. Is there a reset to be able to view the panel display on front of the dishwasher ? The display is blank. Much appreciated.
@bryanlas
@bryanlas 4 дня назад
Mine is brand new right out of the box and the buttons dont all work. Notmal doesnt work and start doesnt work either. Installer gonna be back in a week to replacr it. He said it is usually the drain pumps that don't work on new installs. Obviously, there is nobody testing these after they are born.
@paulclary9623
@paulclary9623 3 года назад
Great video. Easy to understand instructions. Thank you for posting. I ordered my parts from the link that you provided.
@gakharbhm
@gakharbhm Год назад
Excellent explanation-great teaching Soooo Grateful
@deborahleitert4203
@deborahleitert4203 6 месяцев назад
Great video I am a Breaded convert!
@gregbgregb8487
@gregbgregb8487 Год назад
This test never works for me
@aaronburrell9259
@aaronburrell9259 Год назад
Thanks for the logical explanation. Well done.
@mjkzkn11
@mjkzkn11 2 года назад
Question: what if the Start Button is the only button that doesn’t work.
@bobbie-jod.3700
@bobbie-jod.3700 3 месяца назад
I liked your video. My KitchenAid MOD KUDC03FVSS4 dishwasher CLEAN light blinks 7 times. I’ve unplugged for 5 minutes and plugged back and the CLEAN lights blinks 7 times. I press the Start/Resume button the light blinks quickly and then stops.
@LYNRUBR1
@LYNRUBR1 4 года назад
DJHansen A very helpful troubleshoot video. I had power to the board but nothing to the pump. Did test several times. Replaced control board, now pump runs but no lights on control panel. Is there a code or touch pad sequence to wake up the panel or is it a dead horse also? Please advise.
@GlendaWood-r2v
@GlendaWood-r2v 2 месяца назад
Thanks so much
@stevepagliaroli3255
@stevepagliaroli3255 2 года назад
Great info on this kitchen aid dishwasher. I actually have the same or similar model that you were showing. I have a red lock symbol on the front panel. Not able to use control panel. not sure if it is a UI problem.
@billtebbe5304
@billtebbe5304 Год назад
Have a Kitchen Aid dishwasher that will start run for a little while and then stop. The lights on the user interface will work, but the dishwasher looses power and stop. If I slightly twist the dishwasher, the power comes back on and I can get it to run and then it repeats itself of stopping and no power. I just bought a replacement panel board to replace the original one, but wanted to run this buy you first to see if you have experienced this before. I can select any of the user interface buttons without any problems, but when I close the door, it will run for a short time s then stop. Wondering if it might be worse that were crimped and causing a short instead of wither the UI or panel board.
@brianrichmond3777
@brianrichmond3777 Год назад
Thanks so much for your troubleshooting video, it enabled me to determine that the touchpad/overlay is faulty. The dishwasher is over 10 years old so parts are difficult to get and expensive. Is there a way to repair a touchpad button?
@marthagulley1160
@marthagulley1160 3 года назад
Thanks for the video. It's very helpful. Our problem was the touch pad was on cancel/drain and the other pads would not function. We followed your video it seemed to work so we ran a wash cycle before putting the panel board back in place. It worked perfectly. When the wash cycle was completed we replaced the panel board. But, now the touch pad still doesn't work when it's in its proper setting. What's the problem? If we leave the panel board hanging, it works fine...what next?
@jeffdawson821
@jeffdawson821 Год назад
Great information on testing this dishwasher.
@a3square1
@a3square1 2 года назад
Great info and education. I just subscribed!! I try to repair EVERYTHING myself. Only if I can’t will I get someone out to my house. Thank you
@claudiaecheverri4195
@claudiaecheverri4195 2 года назад
The dishwasher is not turning on , the main brake energy is working , any suggestions as what to do ? Great explanation , thanks
@wills4544
@wills4544 Год назад
Thank you for the great instructions on step by step troubleshooting! Mine is a Kenmore 13963K012 though, and I tested the power, which is hot. I tried to test the mainboard by disconnect one larger harness (looks a little different from yours) on the mainboard, and with power connected, by closing the door, I did not hear anything from the pump. Does it mean that this mainboard is bad? Thanks!
@ltokes66
@ltokes66 3 года назад
Great video thank you so much for showing the entire process in detail.
@johntkelley
@johntkelley 2 года назад
Super helpful -- completely solved my problem. Big thank you.
@ahmedrayyan8667
@ahmedrayyan8667 2 года назад
Very helpful video. My kitchenaid DW is 15 years old. Lately, it started making grinding noise then it stopped. So I figured the motor is gone. I took the motor out and connected to a power supply and it ran great. But when I put it back on the DW fills with water and then it does not do anything else. Any suggestions? Thanks.
@justinjorgy
@justinjorgy 8 месяцев назад
Man, I really thought this video saved me a huge headache. I followed your video since I was having trouble with the UI not responding and did the drain pump test. Got a new UI and still the same issues. The UI works just fine but I have to unplug the white connector that connects it to the Motherboard for it to work. Unfortunately, it seems like a one time fix and I have to unplug and replug the next time I go to use the dishwasher. Any suggestions on what to look into next?
@frankenstein82
@frankenstein82 4 месяца назад
Is there a fuse that could've popped? I have a 354DSS5, and for the touch pad part, it says you're outta stock
@wmcaldera
@wmcaldera 3 года назад
this Unit is almost identical to Kenmore 66512783K311. I woke up one morning and all the led lights were illuminated. I replaced the control board but the touchpad wasn't working. Even with the touchpad plugged in the drain ran like your video. Looks like I will be buying a touchpad too
@ROLANDKING-xr2bu
@ROLANDKING-xr2bu Год назад
Dude! You just saved me a lot money. Thank you Thank You Thank You!
@ricknees3853
@ricknees3853 4 года назад
Thank you. Rick Nees
@bobjohnson9765
@bobjohnson9765 7 месяцев назад
You did not mention a fuse. Is there not one on this machine?
@DS-tv1km
@DS-tv1km Год назад
I have a KitcheAid, the wiring is attached to the door not the unit as in the video. Panel is dead. Ran the same multiple times, but the pump does not run. What do I need to check next?
@brandonp5532
@brandonp5532 7 месяцев назад
This is odd... The pump turns on with the UI plugged in or unplugged. Does this mean the UI isnt communicating to the mother board?
@serenawalker6563
@serenawalker6563 11 месяцев назад
I have this exact model. I’m trying to get to the pump/filter. No video shows how to get to it. Help?
@kraigbrady882
@kraigbrady882 Год назад
Not sure why, but once I disconnected the power clip from the UI, tested 125 voltage, plugged it back in, it started to work again. Perhaps the door latch was in lock mode or something. Anyway , thank you.
@MikeMahoney-zy9vr
@MikeMahoney-zy9vr 10 месяцев назад
Xclnt video! Didn’t see list of part I need to order…I have a KitchenAid 577-0, Model KUDC031VBL4…could u confirm the part # for the touch pad? Thank you for your help & the video!! 👍 Mahone
@kateanderson9548
@kateanderson9548 2 года назад
Thank you so much for this video! This is exactly my problem! One thing I'm a little confused about: is the UI the same thing as the control panel?
@pascalgiacomoni13
@pascalgiacomoni13 3 года назад
Fantastic ! Thank you very much for sharing your expertise! that worked great!
@pascalgiacomoni13
@pascalgiacomoni13 3 года назад
My issue was the UI and I order a new control panel and it did worked...
@RRaucina
@RRaucina Год назад
How about the 1-2-3 1-2-3 1-2-3 diagnostic using those three keys??
@itsmeforsure5475
@itsmeforsure5475 4 года назад
Make sure the door switch is working 1st. I took my door switch out and held it down so the motor comes on but the UI is dead. The UI is $200 so I'm going to look for vids on how to fix the UI.
@brianpair2934
@brianpair2934 2 года назад
I have a different model than the one you showed but same problem. I close the door and the pump kicks on. I have no lights on my display. I already replaced the control board before watching this video. It will be going back. I have no lights on my display but I have power going to my interconnect. I can't find anywhere to order a UI. I guess I'll have to replace the overlay. Is the UI inside it? There is a ribbon cord going from the back of the interconnect to the overlay
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