Train4You Urlaubs Express Review 2020

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Here's a written review with more context: paper.me/UrlaubsExpressReview
If you booked the Urlaubs Express, or are about to, please send the link to this video to Train4You asking if this is really the state of the train you're about to book or just booked. I hope this video and written review push them to do some improvements.

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Опубликовано:

8 фев 2020

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Комментарии : 23

@matthiashamburg5980 3 года назад

I can completely confirm your experience. Traincars seemed to be written off decades ago. We will not book it again. Thx for the video, a good documentation of what one has to expect when booking on train4you urlaubsexpress.... it is a pity because the idea is great.

@thomasmuhr6665 Год назад

This absolutely matches our experience and impressions with this provider (Hamburg-Verona). Years ago we took the car carrrier train from Berlin to Munich (City Nightline) and this was another universe, everything was clean and comfortable and only a fraction of the current price. If you have a weak stomach you certainly need to avoid this company. The trains are in a very poor state and the cleaning efforts are like once a year at most. It is almost surreal that such a service is allowed to exist more than a few days. Hamburg-Verona-Hamburg will cost 2000€. Better drive back yourself and spend the money in a luxury hotel to recover a few days.

@markoobid2005 3 года назад

So basically, the whole problem is the improper cleaning and repairing of some small details such as window rollos. And the exorbitant prices that UEx charges for this service. The cars could really be old (and they are - sleeping cars themselves were originally built in the 60s), but with a proper maintenance, they can be really useful. You need to know, that new sleeping cars aren't growing on trees, and are very expensive to build. The small companies like MSM can only afford second-hand rolling stock. Still, these old sleeping cars are very comfortable, they have bigger compartments as - for example - Nightjet sleeepers.

@JanSapper 3 года назад

Not growing on trees... Hahah what business apart from agriculture works from things that grow from trees? 🤔 They get a very low grade for the execution - high potential though.

@hermannschmidt9788 2 года назад

Danke. Nach vernichtenden Kritiken in Tripadvisor war das jetzt der Sargnagel in den Plan, für meine Motorradreise nach Norwegen dieses Verkehrsmittel zu verwenden. Dann halt doch besser komplett durch Deutschland schrubben.

@tomtulpe65 2 года назад

Panzertape, Ohrenstöpsel und ein paar kalte Dosen Bier, dann sollte es gehen. Hauptsache Motorrad kommt ohne Schaden an. Man spart etliche Etappen (Verschleiß, Sprit, Übernachtungskosten) und damit auch viel Zeit. Unbezahlter Urlaub, der ziemlich teuer ist, kann somit auch entfallen. 4 Wochen rein zum rumballern. Bestimmt nix für eine angenehme Familienreise, aber da mußte durch.

@JanSapper 2 года назад

Hauptsache du weißt was dich da erwartet! Es könnte aber so schon für Familien sein... "Könnte" 😒

@pr9454 3 года назад

Thank you for a very interesting review! Did you ever get a response or comment from Urlaubs Express after posting the review?

@JanSapper 3 года назад

I haven’t written them directly. I’m leaving it open for potential customers to write them asking for feedback. Good idea though - I should forward it to them, let’s see what they say.

@pr9454 3 года назад

@@JanSapper I did get this answer when I forwarded your review: "Reviews are subjective and do not reflect the opinion of the majority of our guests. We transport aprox 10.000 cars per year and there are only a few reviews in the internet. We have many happy customers that travel with us every year. Unfortunately happy people do not take the time to write reviews but discontent people do. We have used the corona winter pause to work on the train conditions. For instance we have changed all wash basins in the WCs."

@JanSapper 2 года назад

If a potential customer like you watches this video and says "I wouldn't like to sleep with open curtains like it shows in the video" they'd answer "most customers don't mind sleeping with occasional stroboscopic light effects!"? 😆 lol

@JanSapper 2 года назад

And thanks for sharing! It's great to hear them claim they recently renovated the toilets... You can expect everything else from the video to be the same then.

@gokceaydin3324 4 года назад

Apart from the bad level of service: What's the point in using the car carriying service? It is much slower and much more expensive than driving to the destination. Also, considering the 2.5 hours of waiting time, it is also boring. In 2.5 hours, one would cover more than 250 km's on an autobahn. When you account for the early arrival to the departure terminal and the time for the unloading procedures, it does not seem to save time because it is not an entirely overnight journey. So, what is the point?

@JanSapper 4 года назад

I assume you don't have children. 😆

@gokceaydin3324 4 года назад

@@JanSapper I don't 😄 Can you explain the situation with children? Don't they get bored and thus cry while waiting stationary in the terminal for 2.5 hours?

@JanSapper 4 года назад

@@gokceaydin3324 Don't they get bored and thus cry while waiting stationary in the terminal for 2.5 hours? - correct. That's Sh*t! This video is made to show how shitty this is! When booking we didn't have this info. Had we known it, we would have only taken the car train one way: Hamburg-Munich. In Hamburg you simply hop on. That said, the concept of getting on the train, falling asleep and waking up in another city with your fully packed car is something anyone with children will appreciate.

@markoobid2005 3 года назад

@@JanSapper in Hamburg the train comes fresh from depot directly to the station, and luckily, this station (Altona) has integrated loading ramps at the end of each platform. So the train could be loaded while parked on the platform. In München, the "UEx Winter" comes from Austrian Alps. The cars need to be loaded and shunted to a waiting position before the arrival of the train. But you made a big mistake: you should have gone waiting into the main station building of München Ost station, instead of this little waiting room. There are many snack options and toilets, too.

@JanSapper 3 года назад

@@markoobid2005 we didn't even enter that tiny waiting room. Went back to the main station where the only place we could get to sit down was being attended by a tipsy (maybe even fully drunk) waiter. We then simply walked around the rest of the time - the train station was also full of homeless and drunk people. So stopping to “relax” at any spot was not really an option.

@dianita1010 Год назад

En el vídeo no explicas como son las single beds, own compartments..!!

@JanSapper 6 месяцев назад

No podía, porque no usamos una de esas opciones. 😂

@AK-lf3ne 3 года назад

Nie wieder! Wir haben insgesamt 800 € für eine Fahrt bezahlt um entspannter anzukommen, dafür haben wir einen kaputten Abteil mit offener klappernder Tür bekommen und konnten die ganze Nacht den Zigarettenrauch der Zugbegleiter „genießen“! Definitiv nie wieder, den Rest der Kommentare kann ich mich nur anschließen, Alt & marode!

@JanSapper 2 года назад

Echt schade, eine schande.