Troubleshoot and Fix a Propane Gas Grill 

Hi Suzanne, I'm glad the video helped and hopefully you're back to grillin'!

Cheers Rama!

Mrs. Cleaver...Where's the Beaver?

Wonderful! I'm so glad it was helpful! -GrillGirl

So glad it helped. It's a fairly common problem, but not a solution that easily comes to mind. Thanks for the comment!

You're welcome!

Thank you Shelley! We're glad you're back to grillin'!

Wonderful!

Happy to help Jeffrey. Let me know if you have any further questions and I'm glad you're back to grillin'!

Hi JB, I'm glad your grill is fixed! Come back to our channel if you need more help and happy grillin'!

So glad to help! Happy Grilling :)

I have the same question. My hose is the type that has the metal pinched onto the hose.

Glad it was helpful!

Happy to help!

Glad it helped, Thanks!!

Glad this helped Eddie! :-)

Hi Michael, I'm glad you think so and I hope you were able to get back to grillin'!

Wonderful thanks for sharing!!

I'm so glad to hear it! Happy to help! -GrillGirl

Thanks! Happy grilling :)

Wonderful! Happy Grilling!

Did that fix the problem?

They sell regulators at Home Depot and or lowes

Thanks so much! Happy to help.

Thank you. We hope you're able to get back to grillin'!

Thank you kindly!

Hi Kenneth! Indeed you are correct! Charbroil manufactured some grills where the regulator was crimped directly onto the manifold. This means their customers are required to replace the entire manifold when something goes wrong the with regulator. We hate to see that for their customers because regulators go out a few times over the lifetime of a grill. Unfortunately, this manufacturing choice takes a $20 repair up to a $60-$70+ repair. The way to check the price and availability of that part is to go to charbroil.com directly and enter your model number. Your model number should be on a little metal plate on the back of your grill. Hopefully, it's not as expensive as I remember! But in the off-chance that you need a new grill, let us know! We have a few ideas :)

PS, usually that part is called "regulator hose valve assembly" or something similar.

Thanks for the reply and help. I reconnected the regulator hose assembly to the tank and it was working for me. I thought resetting the regulator would only work for a low flame problem and not a no flame problem? This was the most inexpensive gas grills when I bought it so it may be time for a new one. Any suggestions would be appreciated. Thanks again.

GrillPartsSearch sells high quality USA-Made grill by the manufacturer Modern Home Products. It's the brand I have on my deck. If you're looking for a cheaper option, I find that grills made by Onward Manufacturing Company are very decent quality/price. OMC for short, they sell a variety of brands. I believe you can even find many on Amazon. Hope this helps!

Glad it helped! Happy Grilling

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Thank you for watching and women can fix grills just as well as men can! :-)

Thank you and I hope you're back to grillin'!

Sometimes that's all it needs! Great work!

God bless you too! I'm glad the video helped.

Glad I could help!

Glad it was helpful!

Yes it can still be the problem!

Thank you Orlando!

Hope we were able to help! Happy grillin'!

Thanks for the question Anthony! It sounds like a gas flow problem for sure. My guess is that you have decreased gas flow which isn't noticeable when you have the burners on full blast, but is a big enough difference at the low-setting that it's causing the burners to not even have enough gas to stay lit. Still, the first thing I would recommend is replacing the regulator. The reason is that a new regulator is inexpensive and easy to replace. With 6 burners, you should have a high-flow regulator to make sure there is enough gas getting to all burners. That's not usually what's sold in stores, so be careful to look at the btu rating. If you want to buy online here's a link: grillpartssearch.com/product/RHA36.html If that doesn't fix the problem, you can remove all the burners and clear them out with pressurized air of a small cleaning brush. Sometimes, spiders or other insects can build webs or bring debris into the grill over a period of disuse (like winter). Even the smallest blockage can affect gas flow, so after cleaning the burners you can move on to the manifold itself. However, like I mentioned before, the regulator is the easiest thing to try first and also the most likely.

PS - I hope this goes without saying, but just in case - if you, or anyone out there, ever opens your grill to find the burners have blown out - IT CAN BE A VERY DANGEROUS SITUATION. First, turn off all gas flow (at the knobs and at the tank). Then, leave the hood open and let the grill air out for 5-10 minutes. Gas will sink to the bottom of your grill. Just because you turn the gas off for a few seconds doesn't mean the built-up gas has dissipated. Thanks again for the question and give us a call if you need any more help troubleshooting - 877-244-0737. It sounds like you have a great grill worth fixing!

Grill Girl by GrillPartsSearch.com thank you for taking the time to reply. I’vs replaced the manifold and it seems to have fixed the problem. Have a nice day!

This is definitely an unusual set of circumstances. Did you also buy a new regulator with your grill? It is possible that an old regulator would be letting only a small amount of gas through, which is enough to smell but not enough to hold a light. Please always be sure to keep the hood of your grill open for 10-15 minutes after attempting to fix this issue. Propane gas is heavier than air and can settle in the body of your grill which could be a huge hazard. If your regulator is brand new, you could try it on a friend's grill to make sure it isn't faulty. Otherwise, it is possible there is some blockage or issue with the manifold/valve system. that would require quite a more in-depth troubleshooting walk-through. Let me know if you've figured it out!

No, this is not normal! Definitely check the connections and you might need a new regulator and hose!

Thanks!

Hey! Good point. Since I didn't NEED the ignitors to work to turn on the grill (I used a lighter) and because the video was already over 7 minutes long, I kept this video focused on the regulator. It's a great suggestion and I will try to get an ignitor troubleshooting video up soon. Thanks for watching.

Yes, Sounds like you are having some gas flow issues for sure. Oftentimes if there is any obstruction (like spider webs or burner residue) in any part of the burner, it will kick the gas back up to the front of the burner. You can get flames shooting out the front of the burner which is called a "flashback" and can definitely get hot enough to melt knobs. Give the burners a thorough check and let us know if you are still having issues!

Back flow from a bad regulator

Definitely just buy a new regulator and hose! They are fairly low-cost parts and it's not worth having a gas leak!

Thank you Rick! Hope we were able to help you. Happy grillin'!

Great points, thanks!

You're just jealous

Great point! I'll try to highlight how to fix an ignitor in a future video. Thanks for watching!

Most likely still had air in the line that had to purge out.

@@daviddixon2166 I thought the same, but I didn't see any spark at on the middle igniter when she tried it. Could be the camera couldn't catch it in the flood of daylight (close the top and while looking through the roti hole, have someone turn the knobs to see if they're sparking). First I'd check if they're is simply the wiring. Mine came loose during storage and both connector and post corroded quite fiercely.

So glad to help! Slightly odd thing to be passionate about - helping people fix their grills - but here we are! :)

Yeah the old tank was new?

Thanks! Yes, it is possible your regulator is not allowing enough gas flow for all the burners to light. But it is also possible there is a blockage somewhere in the line. The first thing to do is clean out your orifices (those little brass nuts at the end of your valve where the gas flows into the burner). Sometimes they get blocked up with dust or spider webs. Make sure you turn the gas off on your tank or line first! Good luck :)

@@GrillPartsPros I did it!!! It works. Thank you I feel like a bbq goddess. Keep the videos coming.

@@bchristine38 Good for you! You are the grill queen :)

Note taken :) I don't work on motors or fans and these pearls aren't real. Thanks for watching!

@grillpartspros ??

@@alvarolopez6148 Have you tried replacing the regulator and hose? Sounds like you might not have enough gas to keep all the burners lit.

They simply go bad over time, the plastic and rubber get old and the mechanism fails. Look for low or no gas supply.

Thanks! That is one way to find a leak in the hose or fitting. In this case, there was no sound of release from gas at the tank and no smell of gas which made me think it was the regulator itself. Either way, I would have had to replace it. Thanks for the comment!

Thank you!

Sounds like a regulator problem. You can try resetting the regulator: To reset, first turn your propane tank and all burner control knobs completely off. Then disconnect the regulator from the tank. Leave it alone for 15-20 minutes. Then reconnect. Make sure the connection is tight where the regulator hose connects to the grill. You need to use a wrench and make sure it is a snug fit but don't over-tighten. Then turn your tank on. Then your burners and try to light. If you still have low gas, it's time to replace the regulator!

Great point, thanks!

Hi Antonio, it could be a problem with the ignitor or the valve system. You'll want to note if you can smell any gas at all. If you have a new tank and a new regulator, but you're still not getting any gas into your grill, it could be a blockage in your manifold. Check for spider webs and make sure your valves open and close (they turn without seizing up). If you need more troubleshooting help, please call the GrillPartsSearch.com experts at 678-272-2451

Hi Jason, You do not need teflon tape on a standard gas regulator connection. It uses what's called a flare fitting and is self-sealing. You would only need teflon tape on what's called a pipe thread fitting. Most home users will not encounter this unless you are hooking up gas lines outside your house or installing your own water heater / gas fireplace etc.

You got that right ... I was pretty shocked to see there was no mention of performing any leak test... 🤯

She should have used a pipe wrench...And hand tight gas fittings???

ESPECIALLY DEALING WITH GAS!

We're getting ready to upload a video about resetting your regulator. It's one step you can take before you replace it completely and sometimes it can help.

Hi Pr3ct, they are still stainless steel and stainless steel replacement parts can be purchased on our website at grillpartssearch.com.

great point! I did not need to check with soapy water because I identified the problem before I needed to. However, if you have the sound of gas and the smell of gas, yet no gas in the grill, the soapy water technique is a great one!

@@GrillPartsPros With all due respect, safety comes first. You might have a small leak and not hear it or smell it. Please use a third sense, your sight, to ensure yours and your family's safety.

@@DrMcZero Safety always comes first! Since I had decided to replace it, I didn't see the need to do an additional test, but yes I agree.

Hi Dennis! Definitely, this grill needed some new ignition parts, but we've since uploaded videos about ignition as well!

It is true that having grease-covered electrodes can cause the "flash-backs" you're referring to where it heats up the knobs and causes damage. That was not happening in the case of this grill, but it's good to be aware of as you clean up an old grill!

True, but you can safely light a gas grill with a long-handled lighter. We just uploaded a video about this! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-TBbNOgj1jq4.html

I hope you're back to grillin'!

Hi Tommy! Prices have a wide range because there are many different types of regulators. Price depends on which regulator you need for your gas grill. Here is a list of regulators we carry: grillpartssearch.com/category/Plumbing.html If you need help, we're available on phone, chat or email.

@@GrillPartsPros ended up going to Home Depot the grill is blazing now

@@tommywinters442 Glad you're back to grillin'!