This smart lock has more features than the first smart lock we have. Thanks for the manual configuration walk through. For some users who may not yet know. Please take note that there is an app included with this smart door lock. App name: Tuya Smart for both ios and android users.
thank you so much, that was a great help, can you PLEASE make a video on how to use the camera? also how to open and close the door via the smart life app
Great video. I purchased the smart lock. But I haven't installed it. Do I need a mechanism so that deadbolt comes out when you turn up the handle?cannot find any. All the mechanisms are using key to bring out deadbolt
If I leave the house and close the door without lifting the handle, does the door lock automatically? So that no one can enter? Or is it necessary to lift the handle every time I leave the house to lock it? Thank you
I put the finger id and the code number, but when I put the tag the answer is: please enter a secund ID, so I put the finger and open. Well my door need two confirmation. Can you help me? I change that! Just go in System Settings: choose single settings.
Thank you for your video. Do you know how to change the Master Password? There is nothing written about in the manual. And I could not find it through trying. (Or if anyone else knows. I am using the Raykube K12)
is it possible to change the admin code if we have forgotten it, the fingerprint only works so eti es also. is there reset that can be used to start agan? great vid.
Thanks for the video! Is it possible to disable the auto lock when door closes? I tried the passage mode, it works but now I cannot lock from the inside. Even if I activate deadbolt from inside, person outside can open it without passkey or fingerprint. I had to disable passage mode to be able to lock it from the inside. Tnx
mine does not auto lock and anyone can open the door from inside. is there a way to lock door from inside as well which requires remote unlock or admin to open same as from outside. because kids can open the door from inside easily
Q. How if the door is wide open? Or didn't close exactly. Is the automatically door lock will operate? Leaving the door open in lock mode? Is it waterproof?
Yes , it will still automatically lock . It’s better to install a door closer . It’s more of a spill proof but not totally waterproof since there’s a tiny hole at the bottom for the physical key
Sensibo is nice but pricey. You can use a humidity sensor that will trigger the smart plug to switch on your ac if the room is reaching a specific temp threshold. If you want to make sure that it’s off when you’re out , you can use IFTTT. Sonoff TH10 sensor only cost P710, Sensibo cost P5k.
Thanks for this video i install mine and i have issue. From inside when turn up the handle locks, from outside it doesn't pop out the lock and leave house unsafe, tried it with admin from outside and user then i push it up to lock the bar doesn't do anything... what need to do? thanks.
If you are still considering offering reviews of other locks, I’d love to see Smart Double Sided Biometric Fingerprint Door lock APP Control Passcode Card & Mechanical Key - ALGEBRA
Hi was thinking of buying this model from online. So far any problem when you use? Any issue? Can advice? If want to have more access card, how to do? Hope to hear from you soon.
I did not encounter a problem luckily since installation. If you're planning to get one, there is a new version which allows free access so that you don't have to unlock each time you enter especially when you are just staying at home. Only 2 IC cards are included but you can provide or generate a PIN code
Battery life depends on usage. There’s always someone in the house so we do not unlock the door frequently. If battery is your concern there is a newer model where you can charge the door lock via the USB port .
Intelligent connection option is for your lock to be connected to your wifi. After chowing that option the lock should be blinking before you connect it through the app. Make sure you input the right SSID and wifi password
If you want to remove the passcode press *#admin then 2 for user . Delete the passcode associated to that user . Go to the app then click user . Delete the passcode of that user
Sir, I'm renting our condo unit to guests. Do I need to change the passcode after the booking or can i just give temporary passwords to my guests without changing the passcode itself? What's the difference between the Bluetooth version (price 2k+) and the wifi version (3k+)?
Just create a temporary passcode. You can set it to expire at a certain date and time. The good thing is you can do it in the smart life / Tuya app without even going to your condo if you’re able to connect the lock to your wifi network
@@JerroldEllo Hi sir, is it still possible to create a temporary passcode or get a notification from the app if the smart lock is not connected to the wifi?
@@JerroldEllo Hello sir, great video, does the lock come with evertyhing needed to be connected to the wifi or do i need to get a bridge or something? and i guess once the lock is connected i can set temporary passwords (for a fex days) even if i'm not connected to the sam wifi isn't ?
Hello po. Ung door po namin originally round ung hole nya from our previous door knob. Will it be ok po. And Paano po ung installation nung door knob para mag fit ung set nya dun sa wood? Thank you po for answering.
sir i got tuya smart door lock just a month ago but til now it's wont open the door when I unlock it. I followed evrything the seller told me what to do from restoring the factory system to adjusting the motor direction but I just couldn't make it work. any advice I can get 🙏🏻
It comes with a drilling template for you to know exactly where to punch holes. My dad helped me install this lock. Hanap ka nalang ng carpentero dyan malapit sa inyo for sure marunong sila mag kabit nyan.
@@JerroldEllo Thank you so much sir! Last po, how were you able to change the language to English? Samin kasi nasa Chinese. I tried following the instructions: *# then admin code but after that alam nyo po ba what is next? Thank you! 😊
Dear Jerrold , I would like to know if you could help me, please.! I bought a X9-Black(Tuya APP), thought Lazada, I would like to know if has a feature of “aut lock”, so when the door are close, after few second it lock automatic. I look at the app and manual and I could not see it. Thanks Cleverson
That’s easy. Just open your door using the smart card and listen to the serial or the code that will given by the voice prompt. You can also see the serial reflected in the app. Press the *#admin then you press to for user settings , press 2 again to delete then enter the code .
If you will be using a third party app like the IFTTT, use the Smart life. Both apps are practically the same when it comes to the functionality. You can use the same account / username in either app.
Every time you unlock the door it will be reflected in the smart life app or Tuya app. You can also hear the voice response corresponding to the serial.
my problem is that even if the door is locked from the inside; anyone can open it from the front door without using anything, the person can easily enter the house by just lifting the door handle. This means; the key, card, or finger detection never works. what shall I do? thank you
My google home serves as a central app for all my smart devices. I can see the app added in my google home but I can’t control this smart door lock. I can only open remotely thru the Tuya smart or smart life app.
My wife is the admin and has her finger print and pass code working but we cannot get my phone [Motorola 5G Ace] to connect. any suggestions . Help please.
Each deco is supposed to connect devices wirelessly within the 2000 sq meter but don’t expect too much. You need to connect the router to the main deco and it doesn’t really matter how long since you have to connect the 2 using a utp cable
Hello I want to know how can i unlock my door using wifi or smartlife app remotely without pressing 9+# key. Or I want my alexa to open the gate directly whenever I say open the door my model is similar to yours
With this version you need someone to press the 9#. Merong version na Hindi na kelangan but you need to buy a gateway around P1700 if you need this remote unlock feature na walang user intervention. I haven’t tried using a virtual assistant pero I think it’s possible . I’ll check muna paano ma open using google assistant .
hello i have installed the same door lock, and i have a child and i don't want him to open the door from inside. how can i lock the door from inside. is it possible to do it with the app ? please help me !!!
I’m sorry you cannot disable the lock that way for safety reason. In case of emergency like when there is fire or earthquake , it’s important that the people can get out fast and easy. Just install a latch/ sliding bolt in the upper portion that is beyond his reach .
Energizer. Battery life depends on usage. May tao kasi sa bahay lagi so no need to open the door from the outside which will consume the battery. It’s been 4 months and the batt is still full. It could last up to a year according the the product specification.
I just bought my home and need your help to change the password and make new users. All I know is the user password they give me is it enough to reset the device and make new users?
Just do a hard reset if by pressing the reset button inside the battery compartment for 6 seconds until you hear the voice prompt that the lock is restored to factory default settings . Create an admin account after reset to manage the lock and users
You can always unlock it if you will be using your admin account. If you enable the deadbolt/deadlock from the inside, all user accounts will be disabled.
Have same problem, lift lever up inside or outside to operate dead bolt. Anyone can open by pressing lever down inside or out. Looks like its in passage mode, now to figure out how to get out of it as manual is next to useless.
Sorted, reset the lock with a small pin. Lift lever up from inside bolt shoots forward. Install batteries! Downloaded the Smart app and uninstalled the Tuya app. Registered me as Admin, assigned pass code, swipe card, finger print, phone number etc. Now works as it should.
If you order in bulk from the manufacturer you can request an ORig manufacturer equipment meaning you can have your name as the brand , what’s important is for the lock when advertised it had the Tuya Smart kasi app lng naman
How do I fix the enter master information without a finger print.. How the first step to register? I'll try the code 123456 but it's also failed again.. What I suppose to do? Please
Do you know by any chance why the lock is not staying lock? Like, for example, I can lock the door and the lock come on but it does not stay, when I push the handle down the lock just unlock without me using card, pin or any touch
@@JerroldEllo I deactivated through the app but it doesn’t stay lock again. By the time I push the handle down the lock goes inside again without the need of a key or anything
I reset the system! But now I can enter even as admin! Even I used 12345, I addition now any one can enter by fingerprint without any registration! Also, I can not control the number it repeated by itself like is there is problem!
Hi sir I have a question about the Smart lock door , it was connected to the home wifi when you use tuya app for open it to relative by remote control when you are far from home ? if yes how connect it to the home wifi , nobody show how do it .
to connect the Tuya smart door to your wifi network, 1) press *# 2) enter your admin info 3)press 1 for admin 4) press 3 for network setting 5) press 1 for wifi then enter your wifi information
Good morning bro. Baka pued mo akong matulongan. Ibang brand ang door knob ko at tulad sa tanung ng iba, ayaw syang mag auto lock anu po advice nu kasi ibang brand to. Thanks po
Hi sir, when I touch the panel, it enables door bell. I cannot find it on the manual or search it on google on how is the proper sequence in enabling the door bell. It is a hit or a miss and its frustrating.Hope you can help me. Thanks!
I didn’t install a Tuya doorbell but I think you can check that in the scene tab in your Tuya or smart life app. Check the automation coz ur doorbell might be connected by default .
@@JerroldEllo I have it like 3 months and it still doesn’t work. I use it with TTLOCK now that is the only thing what worked but I can’t get into the admin # thing to put it in pairing mode
I’m. not familiar with TTLOCK since I connected the Tuya smart door directly to my wifi. To access the menu using the smart life app I just need to press *#. If I press the 9# it will request remote unlocking thru my phone.
@@JerroldEllo I tried all of that but I can’t put the lock in pairing mode without doing 9#/*# both don’t work even after reset and removing ttlock.. somehow if I press it it says failed like if you press the wrong passcode. Maybe it is something else idk how
How in the world to add network on this device. I mean it keeps saying locked locked also it is supposed to have a blinking green light but how can I do that. Even I followed this instructions I have
hey Jerrold boss, i want to install it on the main gate of the house but it's an old and heavy steel door with a rim lock. is it possible or should i buy a modern door?
@@JerroldEllo hey Jerrold i just saw your reply. Mine has just arrived today, same as yours and I'll have it installed soon. I'm gonna replace the front gate anyways and the blacksmith will measure the mortice and install it for me.
The store in Shopee no longer carry this lock , the one they’re selling right now is with a hub to connect to the internet . I will try to look for a similar item then k will let you know this week
It works fine with Tuya or smart life app as long as your wifi has a 2.4ghz band. You just need to login , click manual, security and surveillance tab, click the lock , hit next and make sure the lights in the lock are blinking signifying that it’s ready to connect to your wifi network
@@almaza9260was it advertised in the online shop? some versions cannot connect to the internet. Tuya or smart life app should have been included in the ad.
@@JerroldEllo yes. I have connected before but somehow it's not working now. Also I can't open door with user code. I can open only with administrator password, finger and card. Can you please help
Sir ano specific na type yun binili mo may link ka ba sa lazada?? Ang dami kasi pagpipilian eh and how much nabili mo nagrarange kasi siya sa lazada from 1700 to 6k iba iba kasi yun type ty sa sagot
I bought the lock in Jan 2021 for P4,075 only pero generic Tuya smart door lock kasi to walang model number . Meron na updated version neto at meron ding kelangan ng gateway (P1400)
If you don’t have the manual key, it’s not possible to open the door if your locked out . Pwede mo lang tanggalin ang screw from the inside portion of the lock
@@JerroldEllo hello po ask ko lang yung skin kasi kahit nka lock na sya is na oopen ko naman from outside without using any password like ung handle lng