The video helped. But the directions are horrible. And the spring does not Twist Off on mine. I have to unscrew the whole thing and then take the filter out while trying not to disconnect the wires.
I did connect mine to a laptop usb for the power and added some essential oils . When i woke up, the thing had cracked and was breaking apart. What could be the problem? I doubt that the laptop power would be too powerful for it
Thank you thank you thank you. I thought mine came broken until I saw your video. I had to wet the filter first... I didn't even know it had one (it's my first time buying one)