Thanks for this video - I had a G4 Doorbell - I had RMA'ed 3 of them to UI and they sent replacements. All due to the cold Canadian winters. The Doorbell Pro is currently on sale ($199 USD or $269 CDN) and I just ordered a Pro based on your video. Here's hoping that it'll last longer!
This is a great video, Marcus, I appreciate you making it. Very timely too, as my G4 Doorbell is experiencing reboots when the bell is pressed. (Configured to a mechanical chime in my home, here in Texas so it's not the cold weather that got it). It's just over 3 years old, resides in a covered entryway with a quality Broan NuTone transformer. I'm hoping for a Hail Mary / Mercy RMA from our friends at UI. Regardless - THANKS for such a detailed video. Interesting to see the larger battery and the heater! Outside of bypassing your homes mechanical chime with something like the UI UP-Chime, I think this gives me a clear picture on next steps. Thx again! Cheers. Rob.
Hey Marcus, thanks for the great video. If the batteries themselves totally died (or one or the other) on the original g4, would that make the unit completely dead as well? My g4 of almost 3 years just died and won't power on at all. Wondering if I can replace the batteries as a possible fix.
@marcuss6950 thanks for the reply. I opened it up and man those batteries are a pain to get to, and seemingly above my pay grade to replace. More wires than I expected. Might just have to bite the bullet to replace. If it helps make you think of anything else that could have died, it lost power during a really hot day and hasn't shown sign of life since. 3 y/o unit with no previous problems. Even put it in the fridge for an hour
Perhaps a silly question. Does the pro version still work if you remove that battery? I'm thinking of course of the poe-power option, using the usb-c converter to provide power to the device that way. I'm struggling for clarity on these specifics. I know there is a pure poe version meanwhile, which is nice, but definitely cannot connect to an oldschool mechanical chime. What I would really like is the ability to poe-power the doorbell, and still have it activate the mechanical chime on press. Ideally without any lithium pack installed(!). Any insight greatly appreciated...
Thanks for this, do you happen to know the best way to disconnect the G4 (non-pro) batteries? my doorbell died in a storm, and I want to take it apart to clean it in IPA and dry it all out. I am loath to remove ribbon cables while battery2 is still connected, the connector isn't on the same side as batt1
So, why can’t you disable the doorbell and just have the device send signals to phones instead? Pretty sure I can do that with my nest. But seeing how google is nuking me on my cameras and my security system I am looking for alternatives for everything.
Yeah you can set it to not ring the physical doorbell. There is also a networked doorbell they sell that goes with the system. That could be a workaround as well.
@@marcuss6950yeah.. batteries exposed to the elements is not gonna survive for long. I remember when I first got the doorbell camera, it was all black, and in the late afternoon it would exceed the max temp and would shut down. Hence I bought that silly white silicone jacket so it would not absorb so much light.
