Don’t be afraid to use a razor blade for spots. I prefer using Bio Cleaner and a non-scratch sponge than using Weimar glass cook top cleaner although I do also use it occasionally.
Okkk best instructive video for these cook tops I found so far… bought only stainless steel pots and pans and will buy the cleaner next so hopefully after a few uses, it will still look like new
With a little care and elbow grease, all 700 things you own can be kept looking new. Which is great for centipedes with 200 elbows, but not so great for the rest of us.
Thank you for the enameled cast iron exemption. I was about to set up the GE v. Le Creuset cage match, because LC claims to be ok for any cooking surface.
Moving to a place that has this stove top. Not looking forward on cooking on it as this my least favorite stove. 1) I don't like to clean every single time I cook and 2) I love cast iron pans. Thank you for your video though as I'm going to use it for future reference to use when cleaning this stove when I move next month
Me too, my new rental home has one of these. I’m thinking I will never trouble myself with the expensive proper cleaning stuff and the extra effort….Plan now to kiss my deposit goodbye when I move out.
Hello Kristi, we are so sorry to hear this. Have you tried the above cleaning tips and you are still having issues? Please let us know how we can assist further. Thanks -SF
GE Appliances I used the scraper. I was afraid to damage the surface, but 99% has been cleaned. I hope the white haze goes away with more buffing. After 6 hours, I’m done trying today.
Hi Tony, we are sorry to hear of this trouble with cleaning your oven and we want to help. Have you seen this helpful video: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-WzdRBcXFhsc.html I hope this helps! -SF
I bought GE proflLE 6.2cu RNG about 5 month ago . today, when I wiped the handle of the oven,then suddently,a piece came off the handle. .why? what must I do,tell me plese? I can show you the picture.reply me ,please.
Hi Susan, Thanks for reaching out. Our glass tops are tested to hold a weight limit of 50 pounds. If you have any additional questions, please let us know. Best. -MH
I recently bought one because I think they are easier to keep clean. Everything needs cleaning. I hated my gas stove. It ruined all of my pans and left black.soot everywhere The stove grates were alot of work to clean. Coils and drop pans. get nasty as well and collect alot of crud.
Hello-Thank you for taking the time to reach out. We are sorry to hear that you had some trouble with your unit, and we hope our video was helpful for you. If there is anything else we can help with please reach out to us via private message with your full model and serial number. Sincerely-DM
Seems stupid to make stoves which can’t tolerate many normal types of pots and pans without any great tradeoff…. Like, if this would be permanently clean and never need cleaning, the I could see why you would give up some of your favorite pots and pans. But no, as far as I can see, there are no positives to such a stove at all. Are there?
Hi Pat, thanks for purchasing our GE Appliance range. We will be glad to offer you the link to download the manual for these directions: www.geappliances.com/ge/service-and-support/literature.htm?icid=GEARsupportflyout-manuals If you need help locating your model number then please see this link: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 I hope this helps! -SF
I have carefully followed all of these techniques for cooking and cleaning. Yet, it never looks right. The wipe streaks remain after cleaning despite using the recommended "elbow grease" in the video. I spend 10-15 minutes cleaning this cooktop when I need to resort to using it. I have started purchasing small countertop appliances that help me avoid using the cooktop, especially for frying foods. I had a GE Profile Series cooktop for 20 years. I wanted to upgrade and I regret my decision. Listen carefully to the video. Might, may, should are sprinkled throughout the instructions. I really wish I could trade it in just because of the surface. Not sure if it is the same for the gray or the other color but the black mirror is a nightmare.
Kathleen, You can certainly contact service to make certain there is not an issue with the cooktop. They can be reached at the link below: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
oh yes you are right i cook daily and always clean it using the products mentioned. also use proper pots n pans.. i have a white too and it has discolored. i cant wait to get a new oven. i have always bought ge products and i am sadly disappointed in this top. the oven is fantastic though. i dont even know if i can get a replacement top for my spectra oven as it is 12 ish yrs old. everything looks new but the ugly discolored top. much too much cleaning and polishing...
We are very sorry for the inconvenience, Terry. You can check for replacement parts for your range by going to the site below with your model#: www.geappliances.com/ge/parts/search/ You can find the model number by going to the site below: www.geappliances.com/ge/service-and-support/literature.htm?icid=GEARsupportflyout-manuals Thanks - TH
Hi Kathleen, I have the same problem with my cook-top, and I really wish I never bought it. I'd say the best thing to do is to just get a different cook-top. Electric cook-tops are much better, I can barely cook on my ceramic one, and it really breaks my heart that I can't make my 15 year old daughter lunch for school because there's a fine line between overcooked and undercooked when I use the cooktop.
i clean as recommended, then take a dishtowel and get just a part of it wet, wipe it down, then flip the towel over to the dry part, then wipe it down, streaks be gone.
Hi Carol, thanks for reaching out to us. Could you please describe the smell coming from your cooktop? We'd also like the model number as well, so we can look into this for you. Thanks. -SK
This has not been fixed in the years GE has known of the cleaning problem. Still taking a long time. More time than any cook wants to spend cleaning up. Move along to a different company. And I trusted the brand. Never again. I hope you've seen this before you bought this cooktop.
And don't "slide across" the burners?!? How do I cook up some popcorn then, GE??? Terrible stuff. I plan to move to a gas top soon!!! Good-bye GE j-u-n-k!!!
I hate my black-mirrored countertop. If I could get a trade-in to a better surface top I would. This is a Profile series cooktop. I use ALL recommended products for cleaning and cooking. I want my old pebbled-surface Profile Series cooktop back. GE - I love the burner arrangement and capacity but I HATE the surface. It is not even a year old and I am seriously considering replacing it. EPIC FAIL.
We regret to hear you are unhappy with your cooktop, Kathleen. If you are having issues, please contact service at the link below: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
3 days ago I submitted an email (as required) as of yet the robot has not been able to get back to me. This is a feel-good approach to Customer Service. They want you to feel good about contacting them.
2 incident numbers were issued 170412-0044327 / 170413-002423. BTW look carefully at your video and look at the surface of the cooktop AFTER the cleaning has occurred. You can see the faint discoloration (staining) on the surface at the outer edges of the burner that was just cleaned. I have that staining on mine perhaps just a bit more obvious. My husband is 91 (I am considerably younger). He decided to fix a grilled cheese sandwich. He cleaned up afterward was distressed because he could not get the wipe marks and the staining cleaned off. He felt terrible. I told him to relax - it's not you. Just for the record, I am not an OCD crazy cleaning person. My house is clean but reasonably untidy. I don't stress over fingerprints. What I don't like is the impression that my new appliance looks damaged. All of my kitchen appliances were replaced between 2012-2016. All of the built-in appliances were 20 YO GE Profile Series. Because of that track record, I decided to replace them with GE Profile Appliances. In fact, the refrigerator that I replaced was over 30 () years old but I wanted all new stainless steel appliances so that was my first replacement. We moved the old one to the garage and it is still running. I have pictures of the burners on the new cooktop.
I made a BIG mistake buying a stove like this... You have to jump through hoops to maintain it! And only use Stainless steel flat bottom pans, no rounded bottoms. So now l am going to have to buy all new pots and pans! I should have did my research FIRST!
Hi Anny, Thanks for reaching out. Sorry to hear that you're not totally pleased with your range. If you'd like to take a look at cookware we do and don't recommend using on a glass top range, you can click here: spklr.io/6050cQM8 If you have other questions, know that you're always free to reach out. -MS
I strongly disagree with those of you who dislike the induction cooktop! I have a Samsung and researched what kind to buy thoroughly. I love my cookware bought from Amazon and cook daily! I bought it 3 years ago and it looks brand new today because I take care and respect it. There are woks available on Amazon for induction stoves. This stove is the most energy efficient, easy to keep clean, cooks fast and it is very dependable. Can’t think of anything negative to say about it. I’ve had both gas and electric and couldn’t wait to upgrade my kitchen to buy this! I don’t see what any of you are complaining about. My neighbor just remodeled her kitchen and has one also. I’ve had big parties and every burner was being used........do not understand what the problem is. It’s worth every cent I paid for it! And it was rated very high by consumer reports!
This is not an induction cooktop. It's radiant heat. It's basically a traditional burner, with a tempered glass top and the burner sealed underneath. People who don't like them, don't understand them. They have been around for more than 50 years, but require maintenance. You have to clean them after each use, or they will become unsightly. They look sleek and attractive when people see them in the showroom, but when they get them home, they find out they require a commitment to keep them looking new. That is a turn-off to some who don't want to clean the stove after every use. Induction cooktops are different. They heat the pan with magnetic pulses. The glass stays relativity cool because the magnets are heating the pan, not the cooktop.
