I have had Verizon 5g home internet for about 2 years now and I'm very happy with it. I lost my Internet only once and for a few minutes only, with Xfinity it happened several times, mostly when it rained. My speeds are anywhere the 150 to 300 Mpbs range, I have no problems doing 2 or 3 streams at the same time. My recommendation for speed tests, do it at different times and from different devices, both wired and wireless to get an accurate measure of your real speed. I do recommend Verizon 5g, it has worked great for me.
I live in Rural Arkansas, had Verizon 5g for a year now beats the hell out of the DSL service I previously endured, only had a scant few hiccups at first, mostly my fault. had to position unit on east side of my house before I got any decent signal as my tower is some distance away, and ever since verizon finally upgraded the firmware for this device allowing IP passthough Ive had no failures except during power failures. get 300Mbps down and 25 Mbps up, only slows to around 200 on rare occasions. only using this as a modem. its been stable, much less expensive as other options available to me, I'm happy with it.
I setup today and i ran hourly tests while streaming netflix on 2 devices and i got a fairly consistant 250-300mbps down and 20up even during peak time. I am not sitting on or directly near a tower but there is one about a quarter mile away. Happy enough that i cancelled Spectrum. Hopefully the service doesnt let me down because i really dont want to go back to Spectrum
I tried one of these for several months. Setup was easy and speed tests came in as high as 250 down and 20 up, but often as little as 3 Mbps download. As others have mentioned the 5G box gets the lowest priority on the tower. Even when the higher speeds were present my streaming on just one TV would buffer often. Although they advertise no data caps, I seemed to get stuck at 3 Mbps service after 300 GB of usage every month. I actually contacted their help desk, one day when my service was running slow, and they told me I was using too much data and maybe this solution was not right for me. If you already have Verizon service and get the $25 price point, this may be a decent internet only solution if you already have satellite tv and rarely stream. The good news is no contract. I was able to return it and cancel service easily.
@@hairpunut Their fine print and disclaimers are pretty solid and I don't see a clear way to prove the discrepancies. The real oddity is how hard they push a service that doesn't seem to cost enough to make a profit, as well as the credits to cancel cable. A side note: I spoke to and IM'd their help folks a number of times trying to troubleshoot spotty service and was actually successful in resolving some things but overall the service was pretty unreliable.
I am telling people now that I have Verizon 5g home internet and I am getting 300 MPBS download and 14 upload. I am not one that uploads huge files so that speed dont bother me. I have the Askey cube and it only gets maybe 1 bar or -112 db which is poor but it still remains stable at all times with very little down time. I have a lot of stuff hooked to this and it does not even lag the speed. Seriously Verizon has this down good.
I live in Smyrna Tn 7:55 pm i got 371 down 16.1 up. Early morning i get 500 to 600 down and around 26 up. I love it for 25.00 a month. Was paying 102.00 for Comcast 100 down.
@digitalmauss for sure. I didn't order til I ran enough speed tests on my phone to be confident in the speed consistency. I wish that the more expensive plan offered faster speeds but it seems to be capped at around 300mbps by me (same as the cheaper plan) which is a bummer since my phone gets 500-600mbps in the same location
I got my Verizon home internet gateway in December of 2022. At first it only worked in my office/gust room on LTE and got 40 to 50 Mbps download and 10 Mbps upload. At that point they had only activated one local tower for C-Band. I called at talked to a very helpful and nice rep who made sure it was provisioned right and had me move the gateway. On the window ledge of my bedroom I was able to get full 5G speeds. 300 Mbps download and 20 Mbps upload. I moved it to my dresser and got the same speeds. By March I was able to move it to my desk and get the 5G speeds again. C-Band is very directional on the gateway and the antennas on it are on the side with the red Verizon symbol. I use it as a backup to my Spectrum cable internet which has fairly consistent speeds of of 400 to 560 down and 18-22 Mbps upload. My condo HOA updated our Bulk contract to include 500 down and 20 up internet in September of 2022. Were you testing with the 5ghz channel on the Verizon gateway? I get way faster than the 300/20 speed that the C-Band 5G gateway is set for on my iPhone 14 Pro where I can see over 500 mbps download speeds.
461 down and 19 upload on my Spectrum cable internet on my MacBook Pro. Current speed using my Verizon Gateway is 284 down and 7.40 mbps upload. I have rarely seen the download lower than 250 when I test it.
When you ran the speed tests with the Verizon router, did you connect via wifi or did you use an ethernet cord from the Verizon device to a computer? As you know wifi will never be as fast a connection as a wired ethernet connection.
Very good and important points regarding the differences between ethernet and wifi speeds batmore1. no lan ports were used, this was all wifi. Thanks for watching and bringing that up.
Thew newer box has more antennas and works better I think. Its what I have no real issues. I got the 300 mbs plan and while it isnt as consistent as when I used Xfinity it doesnt get any slower than 1/2 what I pay for and seems to be more in the evening when it runs slower but I can still do anything I did with xfinity 500 mbs only more than 1/2 the price so I will take it.
Verizon 5G home is the biggest mistake my family made in regards to internet services. We switched from Spectrum home and AT&T phone to Verizon for both last November and our internet has gotten worse on both fronts. I'd be lucky to have 1 mbps upload and less than 1k ms of latency. The customer services is terrible as most companies. When I called to ask why that was the case and questioned if they had good coverage in our area, they just said yes and told me to turn the router on and off again (which was the first thing I tried). I have moved the router to various places around the house and it is still not delivering anywhere close to the speeds we were promised.
From what I was told, by a sales rep at the Verizon store, the Home Internet DOES NOT use the same cell towers as the phones do. They have their own dedicated cells spots. Maybe that's why you're getting better readings with your phone. May I ask where you are located? Suburb or inner city? I'm in a suburb outside of a major city and tried this out over a year ago. I was getting the same results as you were so I returned it. Curious, what band were you testing from? 5GHz? 2.5 GHz? Random? Would like to try again, but not sure I want to go through all the hassle of signing up, testing and possibly returning it again .
I live in a suburb about an hour away from a major city. Eventually I will try again but it’s going to be awhile. I want to give Verizon more time to build out the infrastructure and currently I am happy with my current ISP. Thanks for watching and commenting!!!
In terms of bands, I didn’t set the gateway to 2.4ghz or 5ghz. According to the manual its supposed to have a SON (allegedly)that allows devices to move between 5GHz and 2.4GHz automatically. I just followed the installation instructions. I guess i was hoping everything would work as described. Great Question though thank you for watching and contributing!!!
Because home 5 g and your mobile use different frequencies so same ones give you faster phone data speeds aren’t the same ones used home 5g internet so if you select home plus you are supposed to get 81-300 down. Only the box that mounts to the window get 1gbps and you need direct line of sight
This device has been a godsent. I live out in a rural area in the United States. I have great mobile internet connection. But to far out for broadband service or provider. I tried the internet satellite with the dish. And it was a total nightmare. Then I heard about this device and decided to give it a try. It has worked better than I could have imagined. I have contacted over seven devices to it and no problems with speed. And for the base price of sixty dollars a month, unlimited internet and plus no contact. I recommend this product to anyone living in the country or rural areas.
One of the issues with 5G home is I believe prioritizing of data. I think home internet is low. I tried it myself. I have Visible for my phone. My phone connected at 5G so I figured it would work well. Well it did work but was not reliable at all times of the day and evening. I would test the speed at almost 200 down and 30 up around 4 or 5pm. Everything worked well. Then evening came and every evening after 8pm we couldn't even stream a RU-vid video or anything on Paramount+. Web page's loadings slow. We could stream music some but every evening it was almost as slow as i remember dail up. Our Comcast was more consistent and reliable.
That's weird. Something was wrong with your Verizon Gateway connection. It should have been a lot closer to your phone's hotspot download speeds. Did you try getting Verizon's help in troubleshooting the download issues? Also making sure it had the best line of sight to your home Verizon tower? Also, check the frequencies your gateway is connecting to.
all great suggestions. I did call Verizon, unfortunately they weren’t much help. Asked if I tried in different locations in the house, which I did, and that was about it. I can say that the Rep was very polite and made the return and cancellation process very easy. Thanks tor commenting Anthony.
@@digitalmaus Bummer that it didn't work out. I guess the only options at that point would have been to reset the gateway altogether or have Verizon send a replacement Gateway. Also, it may be worth trying the Verizon home internet again later in December this year. Verizon will be adding an additional 80 to 140 MHz of 3.7 GHz spectrum to its 5G UW on air. They currently only have 60 to 100 megahertz total. So they will be upping the total spectrum on air to between 140 and 200 megahertz. Should see Peak download speeds of up to over 2 GB per second depending on tower backhaul.
I'd love to see those types of speeds. If they could hit that in my area I would definitely try Verizon hime internet again. Thanks fir the info Anthony
Maybe, depending what location or city that has Verizon fiber optics will determine the speed for internet service or phone. It's still new I may wait till Verizon gets all the bugs out. Just like buying a new edition vehicle.
Just a quick reminder that we are in 2023 and running speeds below 100 mbps😀 I at AT&T currently and I am getting T mobile 5G in a few days, wonder I they do
I agree with you Crypto about speeds below 100 MBPs. please let me know how AT&T works for you. I really want 5G and its promise of super-fast internet to work.
@@digitalmaus I am sorry if I made it sound complicated, but I am with ATT&T right now and waiting for T-mobile 5G to be delivered. AT&T is bad, ping is high, not stable, sometimes no internet at all. Add to that 70-90 mbps speed
Hi! Thank You for your honest review on your Verizon 5g home Internet Set-up. Was curious as to where you're located? You don't have to be exact but..... I live 2 minutes from downtown L.A. and will expect at least 100 mbs down and 15 mbs up straight out of the little Verizon Box placed near any of my windows. My telecom working theory is: I thought Verizon rolled out their 5g towers in the big cities first to see _"how it went"._
Hello Designertip, I live in a suburban area an hour away from a major city. I am sure the service will be better over time. I think the infrastructure just hasn't hit enough areas yet.
Had it installed a week ago.worked fine for 3 days and crashed.called verizon and they sent someone 3 days later with internet for the whole time I waited for em.they came and said they fixed it.worked for an hour and crashed again.dont know what to do at this point
Forget playing a game, and watching Roku simultaneously....it CANT do it. It wont do it. Their lying if they say it can. I live right in the middle of Dallas...so its not cuz its rural...it just sux
Guess what, Verizon 5G home is not available in my area! I live in the state that the company is headquartered in, the corporate office is down the street in Basking Ridge, New Jersey. #WhatAJoke
I have the exact same equipment you have I average 350 down and 25 up but i am ordering the gray box modem they offer supposed to be capable of average 500-1000 download ill keep you informed on the results if you are interested
Just want to say for past 8 months I've had the most horrible corporate experience of my life with T-Mobile. There have been mistakes on every bill. Their charges are astronomical and if you're a day or two late paying the bill...they literally hold you hostage . I know this sounds crazy, but I'm a very sane person who could hardly believe what was happening with them. Beware: they will place all kinds of extra charges on your bill. Although, if you call customer service you can get the charges removed...and I sure hate wasting my precious time doing that on a regular basis. I'm switching to Visible. Can't wait.
@@digitalmaus I’m in Fl and was trying T-Mobile but the 5g is not good here but even taking it to downtown Orlando is great affected in rush hour and specially if you live close to a big arena like Amway Center meaning when there’s a game or concert you are screwup.
I know Verizon is pushing 5G, However T-Mobile has been upgrading their equipment and their backbone to really give Verizon and AT&T real competition. Just to let you know, I don't work for them but I do follow the industry. My personally believe that Big Red and AT&T are hoping that people don't look at the facts on who is really building out their 5G network. Look at the speed tests done in that last few months, I was shocked to see T-Mobile #1 in most markets across the country.
TMobile also has had the most data breaches out of all 3 major carriers. I also follow the industry and believe my personal data should be more of a priority than the data speeds. I believe TMobile only has the edge, as far as speeds go, for now, since they were able to acquire 5G early in from their merger with Sprint.
Trash. Didn’t work for me. Returned it after two days of trying and wasted a lot of time calling customer service. This was my first And Last Verizon product.
