I have had this for over two months now and have been so satisfied. No problem with cloudy weather. I have had my tv, 4 phones and an iPad running at same time and no problem. Would recommend this to anyone that can get it.
I have 16 smart devices running on the WiFi and have had zero issues. Getting a solid 150-200 mbs download speeds on the WiFi and 20-40 mbs unload speeds with unlimited data all for 50 bucks! I was paying Cox 50 bucks just to have unlimited data plus the price of the internet. Needless to say I cut Cox and I am very satisfied with Verizon. My son and I both do heavy multiplayer gaming and have had no issues.
I just got this installed today, I was the 6th person in the entire state to have this setup. And I must say, I am truly BLOWN away. There is literally NO buffering or latency while being connected to 9 devices. This is going to be huge. Internet providers are going to be shaking in their boots 😂 and can we talk about the fact that I have my phone, devices, and services all under one umbrella. This is the future. Bye bye Xfinity 👋🏼😂😂😂
Good I hope stuff like this destroys xfinity. Fuck them. Worst customer service ever and they bend you over and don't even have the courtesy to use lube.
I have Xfinity now and my bill went up $30 a month, so now it’s about $110 for JUST internet. I don’t watch TV, all use is YT and some streaming network, and barely game anymore. I’m really considering it
Was paying $70 per month with Spectrum. Since I use Verizon for my phone plan, I get the Home Internet for only $25 per month. I don't have heavy internet usage (At most, moderate laptop use, phone, if I watch a streaming service on my Playstation) in a small apartment. Great deal.
@@Grr8jon Bradah i'd say switch, i just got mine today and took me no more than 5 min to set up plug and play, just make sure you disconnect all the spectrum stuff and you'll be good to go, u can try it for a month for free which shows how confident Verizon of their product. u can pay as low as $25 which is mind blowing, i opted for the 5G plus for $80 a month but i signed up for the autopay which drops it to $70 a month, im saving $600+ a year plus free disney channel and a soundbar or a home security system which i already have that's why i chose the soundbar. I just got tired of the monopoly type that cable companies have and what not for the past decade or so. btw ones u install the unit let it cycle through your wifi on all your devices and your download speed will increase at time goes.
Spectrum just raised basic to 300mbs. They know they can’t keep customer, so Let’s keep raising the baseline speeds? $75 a month for 300 MB? Meh, You might as well just have an unlimited data plan through a service provider on your cell phone.
Thank you very much for this review and everyone that commented. You all convinced me and picked one up today and am very satisfied. I went from an atrocious 3mb with frontier to over 200mb with Verizon. For those wondering why only 3mb. We just moved to a 3 bedroom mobile home. Everything is great about the home and the area but this is the gotcha part. Frontier made a deal with the management to be the sole provider for this mobile home park. They haven't updated to fiber in this area yet, so they're running on ancient dsl phone lines and are charging residents 50 bucks for 3mb. And no, it can't be upgraded. Yet. I was like hell to the nah. We're gonna figure something out and came across this video. Thank you again!
I was paying $140 a month for just my internet with Cox. Now with this I pay for my cellphone and internet combined through Verizon for that price. Huge savings!!!
@@Mr3jdj I always wanted to mention that I haven’t had any lag as of yet. I work from home, so I am always on my desktop computer and cellphone. My TV, iPad, Xbox and laptop are also connected and I haven’t had any lag on any of them as of yet either. Of course service levels **may** vary based upon your geographical location, but for me personally it’s been a lifesaver for my wallet!!!
I have had the Verizon 5G home internet for about a week now. I am getting close to 300mbps max and 70 min. It has been excellent and is half the price of the starlink service I had been using.
@Hit em with the smoke I have tried every available spot and window in the home, also only using it on my PlayStation so one device, previously I was using a hotspot on my iPhone, that was actually better than this!
Dude, thank you so much for going through the router setup, the buffering issue is what would have kept me from using this option and leaving me stuck with Spectrum. Verizon should clip that portion of this video to their sign up page!
@@GrimTravels hey man no joke I recently had months of issues with my speeds too, and finally did get it worked out but you HAVE to get elevated to tier 2 support. The support you initially contact is totally worthless. Just argue with them them and refuse all their useless suggestions, just say you already did it and didn’t work. Force them to open a support ticket and get the number. Once tier 2 is helping they literally call you every 72 hours until they fix the problem, now our speed is legit better than ever. I have to say again though, Verizon support is TRASH if you cannot get bumped up to actual tech support. The 1-800 and chat features are USELESS.
Thank you for this report and review. I have had this Verizon 5G home internet for about a week now. It is working incredibly well compared to my Orbitel service. They raised my monthly service from $82 to $102. So I am thankful like you said for competition. When I called to cancel they of course we’re going to give me all kinds of deals. Still though not as good as Verizon. I have a Casita where my son lives and he is getting no interruptions for speed with his gaming. Sometimes it can be slower if we have a lot of streams going on. Thank you for the tips on rectifying any issues early on with this service.
Thank you for the video. I'm giving Verizon 5G a try to replace my 20+ year service with Cox Communications, which has been like having a crazy girlfriend (lots of highs and lows) for the customer experience. Really hoping I'll get more stable service and performance from Verizon. I have a tower like 100 yards from my house, line of sight, no obstructions, so hopefully that will be very good. Oh yeah, going from $90 per month to $25 is gonna be nice too.
I also switched to this as well. I was paying 80 bucks a month with spectrum and was getting between 40-80 mbps even though spectrum said my plan was 300 mbps but I wasn’t getting close to that. I got an email on Friday that my address now has 5g uw so gave it a shot and I was getting between 160-300 Mbps and was constant. Since I already have verizon service then it would only be 25 bucks a month for 10 years. Haven’t had issues yet.
The fact I can get this package for $25 a month on top of my phone... That alone can erase every flaw the system has so it'll force the cable providers to innovate/drop their prices.
Your speed will go down once your tower is congested. It sounds good, but actual world usage is not that great. Since most likely, you're going to use the internet in the evening and night, which is when the tower gets congested. I had had it for a year since I moved into my rural home that does not have ISP yet.
@reviews Org. Awesome content! Thanks for sharing. BTW, I’m an Enterprise Wireless Solution Architect and I must congratulate you on how you presented and spoke to the nerd knobs and features on RF/Spectrum and throughput for folks that don’t quiet understand or care to. Great job and thanks again. 👊🏽
Couldn't be more satisfied with my purchase of this service. Speeds are going to drastically increase as coverage area increases. Pulling 345mbps ↓ @ 16ms ping 10 miles from the closest 5G cell tower. Prior to this, 5mbps was the best option available, which you couldn't do much with.
I used my old router and used the 5g router as a modem for a seamless transition. Only other thing you may need to do is enable port forwarding on the 5g admin portal and open it up for your old router (i did full range) to get stuff like PS remote play away from home working again. Obviously turned off the wifi on the 5g router too.
Excellent review Bruh!👍🏾 I’ve been waiting for Verizon’s 5g Home Service for a while because DSL and Comcast are the only options in my city( Baltimore) Now with Verizon coming to town, Comcast will have to be competitive with their prices.
@@melizzamelizza yes in zip code 21213 I know for a fact they are. I had a Verizon rep come to my house and walkmme through the options. (I hate comcast) they charge and ATM and a leg and at least once a week the internet goes down
I'm in Baltimore too and just started using T-Mobile Home 5G (Averaging 150-250mbps down 40-50mbps up). Works pretty well so far even living in an apartment with windows that face away from the closest 5G tower and surrounded by a ton of obstructions. Verizon Home 5G is supposed to have better latency, however. Latency is not super important for me right at the moment since I don't really do any online multiplayer gaming, however it might be an issue when I try to set up a remote workstation that I can access when I'm away from home. The Comcast upload speeds were killing me working from home. At 5-10mbps up, when I used Dropbox for work, it throttled it down to 700 kbps! Now on T-Mobile 5G I'm getting around 60mpbs up total which is then around 40mbps to Dropbox. Also Fios is finally being deployed to residences now in Baltimore. Mainly to large apartment buildings first. It's awesome to finally have options--I really enjoyed calling comcast to end my service.
A few days in with this and I'm impressed. No issues after I got done with the convoluted setup process. For the record, I tried the T-Mobile option first and was thoroughly disappointed. Their simple setup was a breeze to get up and running, but there's so few configuration options and it wasn't playing nice with my Google Nest mesh setup. I was getting single digit downloads and uploads. So, I threw it back in the box and gave it back to T-Mobile. I'm trying to replace an $85/month Spectrum service with mediocre speeds. Next up was Verizon. The setup process was an absolute pain. First of all, my order didn't go through completely and so the service was half activated. I had to call support to get that sorted out. Then the paint-by-numbers setup process which is completely through mobile was a pain. I have the 2023 edition that's a taller, more fully featured router and a separate window-mounted antenna/modem. Setup requires you to pair the modem with your smartphone via Bluetooth so that the Verizon app can finish setting up the modem. Problem is that this didn't work with my Pixel 4 XL. Thankfully, I also have an iPhone from work and the Bluetooth worked fine on that, go figure. Once I completed the setup, it was all smooth sailing from that point on. I pay for the 85-300 Mbps tier for $50 (includes $10 off for Autopay). My Google router routinely measures a consisent 550/60 Mbps which blows away my Spectrum (250/12). So far so good. My family can't tell the difference. There's a ton of devices on this thing. Multiple laptops, tablets, TVs, phones, game consoles hitting this thing and after a few days there are no issues. I'll give this a couple more weeks and if I don't experience any back-breaking issues, I'm going to take my Spectrum equipment on a long walk in the woods. One of my main reasons for making this change is to be an activist. We need more competition when it comes to home Internet. These monopolies in certain areas are frustrating to deal with. Residential 5G service is the black swan that I believe will be a major disruptor and I'm putting my money where my mouth is. But I'm going to keep an open mind. My biggest concern with this service is what will happen when more people discover this "secret" and sign up for the service. Will it get congested and I start seeing the low end of Verizon's promised speeds (for me 85 Mbps)? What happens during bad weather or emergencies? Will mobile phones get priority over Home Internet? Here are my Pros and Cons so far. Pros: * Excellent price. I'm saving $35/month with the price locked for 2 years * Excellent speeds so far. I'm routinely getting higher than what I'm paying for and better than my Spectrum service. * Order process was simple. Ordered online, picked up at the Verizon store. * Router has a lot of advanced options for advanced tech people. * Plays well with 3rd party mesh systems like Google Nest. Cons: * Setup process is not advanced users friendly. I work in tech and have done so for 20 years, I know how to set these things up. Give me the option to plug it in and set it up the old-fashioned way. Requiring the mobile app to setup the service is terrible especially if you run into compatibility issues like I did. * Too many cables and equipment. *Beware* the 2023 version of this device is much larger and has a separate modem/antenna. You have a POE injector and Ethernet cable for the modem, you have a power adapter and ethernet cable for the router and if you have your own equipment like me, you have two more cables to deal with. That's a mess of cables that all need to be tidied up along your window and wall.
I’ve been seriously thinking about getting this. I currently have xfinity service and my promotion ran out. IF they can’t offer the same promo I’m definitely doing with this. Your review is phenomenal and definitely answered all my questions.
FWIW, I have been going into the local Comcast office for 10 years and just asking them to give me the same promo pricing again and they have always been able to do that until last year. Last year the price for our service increased from $25 to $35 a month (with contract, own modem, and direct billing). That said, the new Verizon 5G Home Internet I am being offered is only $25 a month with comp speeds so I am def looking into it.
@@PaulBTheLibrarian Hi Paul I had it and had to return it and sadly go back to Comcast. The speed was fast. I’ll give it that, the thing is it gets very slow once everyone wakes up and starts using their phone. Everyone I mean in your neighborhood. The 5G that this runs off of is the same 5G that everyone uses their phone off of. Tge only time it worked decent was in the early morning hours and late at night. In between it was very slow slower than a cable modem, believe it or not. I’m not saying it’s a bad service but in my area it was just way too slow for me to use. Maybe you’ll have better luck.
Thanks for adding info about your testing and sons experiences. We have the AT&T, dropped to lowest tier because price hikes, but can't their customer service.
An update. I could not get a signal with this thing at all in my apt even though my address was approved for the service. Unfortunately I'll have to send it back.
First time stumbling across your channel. Now I’m considering moving from Cox Communications (300mbp plan $70/m) to VZ 5G. Although, I’ll need to further research coverage in my area. Great unbiased and technical overview. Subbed
Same here. Going to switch from Cox gigablast to this. Paying $168 a month for unlimited and the router just isn’t worth it. Especially when I never get the 1 gb speeds
I’ve had the Verizon 5G home internet for almost a month and it has been fantastic! Screw Cox Cable! We watch movies and absolutely no buffering and while watching movies, my wife and our kids are online doing what we do, and no problems whatsoever! We love Verizon! We live a quarter mile from the new tower that Verizon built and that may be why we have no problems! Try it, you’ll love it! Have a great Saturday!
Great review. I am currently with Xfinity and pay $75 a month for 120mbps download and 5mbps upload. With my new Verizon 5G setup (arriving April 12th) I will get 300mbps downloads and around 50mbps uploads. It doesn't take a math major to see the upside. The monthly subscription for Verizon is a third of the price and the speeds are over 3x faster. Once again, thank you for the straightforward no nonsense demonstration. You hit all the salient points in a way that that even the layman can understand.
I just started using it today and have seen download speeds of 130 to 300 Mbps and upload speed around 20 Mbps. I am very pleased and plan on cancelling my Xfinity Internet if the performance continues to deliver. Xfinity keeps jacking the price up beyond reason....
5G Home Plus is uncapped, I use it in mmWave-covered area (SF, Rincon Hill) and often get 1900/100 Mbps. I had to get a switch with multiple 2.5 Gbps ports to utilize it in full.
@@ebell6512 Oh yeah, should've mentioned that, it's only in mmWave-covered areas. Well, maybe close enough to them (like, my iPhone can't connect to mmWave from the place where I put my modem).
Just signed up with the getmore plan and added home internet to my iPhone 13 pro max lease and I’m at $119 a month. Friggen mint!! In my city the only options are Comcast and Verizon DSL. and we have an issue with Comcast so I’m leaving 1990s Internet for the first time.
Great details on how attenuation plays a factor in various ways. I just bought my first home and nearly fell out of my chair when I learned that Xfinity did not lay any cable in the neighborhood, nor do they plan to. The fastest fiber speeds available go up to 100Mbps/5Mbps. Based on many searches it appears that Verizon 5G home could be my saving grace - I'm hoping it fairs out well especially with talk about them turning on the ultrawide band in the future for the tower that covers my area. 🙏
I would have to agree with pretty much all you said. As someone out in the country with little to no options this has been working great. Much better than a previous wireless provider that Verizon bought out. It is now used as a backup for Starlink which was ordered long before this was available. If there is anything bad to say about it is the customer service trying to actually order the service. I had taken my system to immediate neighbors homes looking for a solution for them to test and order. Upon them calling to order everyone one of them were told it was not available until one spent countless time arguing and on the phone with them to discover if they all used my address they could order and have shipped to their addresses. Once we discovered this it was no issue for the others to order using my address. Only issue was one neighbors system was deactivated and after countless time on the phone was finally reactivated. The automated phone system is horrible as is the online chat features. But hey it works great!
Verizon has the absolute worse customer service implementation of any business I need to use in my daily/weekly life. Everything from the phone recordings, to the customer service agent ignorance/greed, to the "troubleshooting" their techs are able to do is laughably bad over the last couple years Their on-site techs were nice guys from my experience, and seem to hate their employers practices as well, but still they weren't exactly knowledgable in how the equipment worked or how to troubleshoot ISP issues Thats probably the only thing that would keep me from relying on this 5G home service. If it ever has something go wrong, the time it will take to fix will likely be tremendous and the troubleshooting steps will be really vague steps since there is hardly any wires
Spectrum went out on me 5 minutes before the Yankees' Aaron Judge 62nd home run! So mad I decided go to Verizon for a new service, but, it was not available in my area. Of course they always say "we are growing fast" but I have been told this over and over by Tmobile and Verison...apparently they aren't growing fast enough!
i just ordered this i was real skeptical. glad to see someone satisfied with it.. gonna use it at our campground since theres no other option out there for internet.
Okay! This was the BEST review I have ever seen! Thank you so much for all this amazing information....I am thinking of switching to this service as I too am dealing with the worst from spectrum and also have felt the need for competition is WAY overdue! I'm so grateful too. I'll be moving soon, but will get this for now for sure! You rock man! Thank you SO much! I appreciate you!
Nice video and excellent explanation. I do have a question in respect to weather conditions, does it work the same during snowstorms? I live in NYC and between January and February there are some snowstorms.
I purchased this a few days. I was able to get my bill down from $60 to $20 with autopay and joining the ACP. I’m so excited to see how the speeds are.
Excellent review, Tshaka. I was curious on how this faired. I have 5G in my area, unfortunately only 4G in my neighborhood/house. So I'll have to stay with my GB cable internet.
I have T-Mobile 5G home internet and it is complete garbage always experiencing issues with their crappy service I have Verizon service for my cell I never experienced any type of issues with their service so I will definitely be switching to Verizon 5G home internet at the end of this month!
Bro I appreciate your video so much. I just came across Verizon internet because I'm fed up with xfinity. They own my area and like your predicament I'm paying just shy of $100 a month for 300mbps. Realistically for my needs if I can hit 100-150mbps consistently I'm happy. Technically I'm actually paying that much for 200mbps with an $18 a month discount and they threw in 100mbps which they always do so when my deal is up in November they can start charging me like 115 for the 300 I'm hopes I don't call and complain about wanting a cheaper price. They make it so expensive to get anything from 50-300mbps but once ypu have 300mbps jumping up to 600, 900 or 1200 only adds an extra $5 a month per increase where to go from 50mbps to 100 you're paying over $20 makes no sense at all.
everytime you blink they add on another fucking fee, comcast near me after 5 years of owning my modem decided to charge me a rental fee for 6 months, i just refused to pay it each time till they finally fcking stopped
Let me explain the router/ modem that you have is for the 5G home plan which gives you an average of 50 to 300 mbps down and around 50 mbps up. If you go with the Verizon 5h home plus internet package or if they determine that you qualify for the mmWave band, you get a different router with 5G home plus. With 5G home plus you get 300 to 1000 plus gbps up and up to 150 mbps up. I personally have the 5G home plus package and I get 1600 mbps down on peak speeds and 100 mbps up. I’m running a cat 6 Ethernet cable to a 2.5 gbps switch and when I hard wire my gaming pc to the switch I get around 1,100 mbps down and 120 mbps up. I then got a tp link deco wifi 6 mesh system and I get a solid 600 mbps down and around 100 mbps up. I also turned off the wifi on the Verizon router/ modem.
I'm betting to get mmWave you have to live in a downtown city environment. mmWave requires a lot more density of antennas and you must have full line of sight to the nearest antenna. It doesn't penetrate walls or even windows well at all compared to other bands. Means very few people probably able to use mmWave in reality.
Thanks for your review. This service recently became available in Southwest Florida. I have the ability to try it free for 30 days. Years ago I set up a wired network in my home with two dual band wireless routers for better coverage for phones, tablets and laptops. Everything else (TV's, printers, stereos, NAS) has a wired connection. If I try Verizon 5G, I'm going to connect my wired network to it.
Have had this since the first of the year. Went in to get a new Iphone for the wife and I and casually asked if this service was ever coming to our little town. Turned out it was and we got it. Absolutly zero issues with this service. Faster speed than our $100+ a month Spectrum cable. Check often, it may be available soon. I have it wifi to our two desk computers and two smart tvs. One of which is downstairs in my man cave. No extender needed. The cell service is so good we dont have to hook our phones up to the wifi like we did when we had T Mobile service.
I have the Verizon 5G home internet for about a month now. I am currently on the phone with their tech support because my download speed is ranging from 1-2.5 mbps and upload is less than .5 mbps. They told me I would avg 85 mbps download. I have hit 85 and greater, but in the first month of having it I'm on my third tech call to find out why my speeds are too often less than 5 mbps down and less than 2 mbps up. I know it's not the home 5g router because I have Verizon on my Note 10 plus phone and when I run a speed test on it, it also is coming in low, so it's the tower. The tech just tols me they are going to raise the level of tech support on who looks at the case I just opened since this is my 3rd time in a month. I would like to believe him, and I hope they fix issue with tower, but I'm not holding my breath. It's a shame one of the most powerful countries on earth cant provide consistent high speed internet to it's people.
I just got this like three or four days ago because I was paying $150 month for just internet. I got tired of paying that so I switched. I was very skeptical at first if it was strong enough to support all our devices that we use mainly for steaming to watch tv. There are four tvs in my home plus tablets. So far this has been great with no issues. I pay $80 per month for this which is way better than $150 ❤️
This was one of the best reviews I've ever seen. Thank you! Currently we have internet coming into our shop with a bridge to another router in our home. Do you know if we can have a bridge with this?
I currently have the Verizon LTE Home Gateway. I have a router that combines it with my CenturyLink service. This keeps the Internet from going down if one of the services goes down. I have an 1,800 sqft house, so I use the mesh system for WIFI, so I have turned off the WIFI on the Verizon gateway, which I prefer anyway. I've gotten the message that I can upgrade to 5G, so I need to check it out.
I am only getting 40 to 50/s download on mine. I am happy with that since it is better that the other options I have available. I had actually been using my mobile hotspot on my phone for the last 3 years.
I have not had the same fortunate experience as many have listed below. I have Verizon family cell service; it has always been fine at my residence. We tried the 5G home internet and it was SLOOOOOWWWW. It cannot be a reception issue since our phones work fine anywhere on our property. My home computer is no more than 5 feet from where the router was setup. I returned the unit and kept my current service provider.
I live in a major metropolitan suburban area, and this (and T-Mobile) STILL aren't available in my area. It's super frustrating, I really want to ditch the cable modem and the slow fiber options in my house, but still have to suffer with Spectrum I guess.
The problem I found is that the offering doesn't tell you if your area (I am in Seattle) you can get 85-300Mps vs. 300-1000Mps. They require two different modems offered depending on getting Home or Home Plus. My area only gets 85-300Mps (in Seattle fyi). So, while I get the range thing. I really wanted the upper service which I am paying for.
I just received mine. Technically, the service in my location isn't available, but it still works. 200-300mbps download and 20-30mbps upload. I also have full residential service Starlink at $110 per month, and the speeds are atrocious, currently down under 10mbps down and up. I'm canceling Starlink. It is absolutely garbage, and it will get worse when more people get accepted to it.
Wow, Shaqa, Great review I stumbled onto your site on RU-vid after my Google filter showed I purchased a VZ Gateway 5G home Internet. Even though out here in the semi-farm rural Eastern Long Island North Fork I we have 4G LTE it’s still a great product go big the red! And thanks for insight I’ll be subscribing to you.
Yes I have the 5g service from Verizon with the CR1000A Router/modem unit. At first all was fantastic but these last two months I have had to unplug the modem 3 to 4 times a day for my signal states I am on but any pages I try accessing move like the AOL of 1980. I called, they reset my unit and all was well for on whole day then back to horrible once more. I thought it may change if I placed the unit in the hallway on the windows shelf but I needed a power extension cord for the unit to get it over there. I contacted Verizon for this cord. Well they sent me all the things needed to extend my service including another Router/Modem combo that is black and slim, two ethernet cords and a normal power wire for the black unit. No extending wire for the unit I have that was all I was asking for. Strange indeed! So now I thought to connect both making the CR1000A to actually connect to the service and connecting this new Black unit as the router only but I have not clue how to get that done.
That spawn poster in the background tho!! Just copped two spawn comic books yesterday as my first comic book purchase. Spawn was always my fav and this review helped me out so now i wait for verizon to hmu !
Excellent review. My Comcast bill just went up $20 per month for the second year of my promotion. I will give Verizon 5G home Internet a try because their website says it is available at my address.
Verizon tried to get me to join this but it's not going to be as good as my ATT Fiber. I have the 1Gb plan but of course you only hit that speed when physically connected to the modem. For WiFi, I hit speeds between 400-550Mbps download speeds depending on the time of day. And I hit between 350-425Mbps upload speeds. VZ is only offering UP TO 300Mbps download and 50Mbps upload. As someone who does a lot of uploading, I just can't take such a huge hit in upload speeds.
I'm in an area that doesn't offer this yet, but I really hope we get it. I've been paying $85/mo for 1000 gig cap, 100 mbps dl, & 10 mbps ul. We need some competition STAT.
I live in rural America. 4G LTE at 50meg down is what I have on the way! Currently paying $91.78 a month for 10meg down(6meg at best) and .74 up. Needless to say looking forward to paying less and getting more!
I also live in rural America. This is a great option, but your speed will dip during the congested time. Has it for a year, and finally, Xfinity laid their line on my property. Now it's 70 bucks a month for 1200Mbps. Good luck to you, man.
I was considering this before but not now bc the wifi coverage range is way too short I'm in a big house and it would only reach half my house and didn't like the performance on the rooms and devices farther away from router
We set this up and it was fine for 2 weeks. Tonight the connection dropped and nothing would bring it back except either rebooting my computer or pulling and replugging the modem (her iMac). This interrupted a meeting my girlfriend was having online. I didn't have this issue with the cable Spectrum connection. Verizon better get their ish together regarding this wireless network. Because if it happens again within the next couple months...
Another option for those without Verizon cellular service (who can’t get the 50% off) is Starry Internet! I got Starry when it was initially offered in my complex and received a deal for $30/mo 200mbps download/100mbps upload
BEWARE IF YOU THINK YOU MIGHT NEED TO RETURN IT Verizon informed me I was eligible for 5g home internet with speeds around 300 mbps. I have Cox now with around 180 mbps. So I thought I'd give it a try, since the sales guy at the local Verizon store said if I didn't like it, I could return it within 30 days and cancel my service for free. So the unit was supposed to be shipped to the store where I was going to pick it up and have it activated. Well, the guy at the store screwed up and the unit ended up at my house. I didn't think it was a big deal. I opened the box and set it up, and only got 20-30 mbps, very disappointing. So I boxed it up and took it back to the store. They said they need to activate it in the store. So they activated it, I took it back and tried it, and still crappy speeds. So, back to the store to cancel my service and return it. They were able to cancel the service, but said they could not return it because it was shipped to my home and not the store. (The sales guy screw up) So for the last month, I have reached out to Verizon 4 times trying to get a return shipping label or "kit", according to them. And so far, nothing. The last guy I tried said he could see where I requested a return kit several times before, but the process was stopped, for some reason. So he said he would try and it would be here in a few days. That was a week ago. So now I am coming up on the 30 day free trial. This is looking more and more like a scam. Verizon purposely denies sending out a way to return the unit and then will charge a late fee. This has been a nightmare for the last month trying to find someone at Verizon who will help. My next step is filing a complaint with the Better Business Bureau.
vey easy to install and worked very good, the part that upset me was the store never told me that I couldn't return to the store if didn't work for me - unfortunately for my needs only doing streaming TV didn't work so I had to return it, and then the nightmare became a reality, store refused to take it, the store called CS to request a box so I can return it back to Verizon, box never arrived, called many, many times and the store never release the equipment in the system, so after weeks of frustration finally I had to wait to get a tracking label so send it back - took almost month so send it back - if it works for you GREAT but if you have to return it, .....I will be an awful experience. Clean communication needs to happen as didn't happened in case.
What speed test website do you use? I feel like my computer mainly performs well but not my mobile devices so this Verizon review is helping me a lot in deciding if I should switch!
