What does an IT Desktop Support, Analyst, Level 2 Technician do?

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Опубликовано:

8 сен 2024

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Комментарии : 47

@TechWithEmilio 3 года назад

Are you a Tech or a Sys Admin? Check out my training course to learn the skills your need to know! - bit.ly/TechAdminToolbox

@learntostrafe Год назад

I start my desktop support job next week. I already have experience as a IT Field Technician intern for about a year and a half.

@niltomega2978 2 года назад

I do this on a military base and get 80k a year. If you can get a security + cert...they will want you

@user-zp8ly2tw4t 2 года назад

Clear message, clear structure, easy to understand, thank you

@user-yc4uw7uc4d 11 месяцев назад

This video deserves more views!

@jean-lucmoriarty4821 2 года назад

i have recently just started a new role as a warehouse systems support analyst. i have zero experience but i have always been comfortable with computers and tech. What would be the major things i should look to research or improve on? i really want to succeed in this job but i'm just nervous as i have no prior experience. thank you.

@jase7231 2 года назад

How is it going?

@InfinityOnHighx1 Год назад

I’m in the same boat as you right now. Super nervous, but taking in all the information I can get.

@ramiere1412 Год назад

how is/was it

@djjazzy4549 Год назад

@@InfinityOnHighx1how's it going?

@BIGWOOO 11 месяцев назад

@tydeadshot2 Год назад

You really helped me as I do that a interview for my new role so thank you again. Thank T

@bensleynjauala2323 4 года назад

Your videos are so inspiring, I wish I had an opportunity to work by your side, I would learn a lot!!!

@TechWithEmilio 4 года назад

Thank you so much!

@andresramirez4469 8 месяцев назад

I graduated with a degree in information technology. I tried many IT jobs. Could never stay with one for too long. I got fired or laid off after each job. I tried coding but i realized that i didnt like it either. I just turned 30 and i have realized that i might have pursued a field that is not for me. I dont want to solve problems or talk to people over the phone about their computer issues. I had to do that. I dreaded going to work becuase of it.

@rachmanuganda2726 2 года назад

Thank you, subscribed. I am considering taking classes. I am that person you were describing in the video. I really love this type of work

@AdamsYouTube123 3 года назад

You explain the job very well.

@bigalsplayin Год назад

I only wish this was true however in the company I work in they expect us level 2 to also do level 1 work even though level 1 have 4 times the amount of staff that we in level 2 have . So it's not always so clear cut when it comes to IT .

@jacedragon 5 лет назад

i have a background in computers.. but selft aught.. i fix pcs, hardware and software issues, networking issues, all types of networking setups. wireing cat6 through out homes. id like to make a good living doing IT work. instead of doing it here and there when people i know need help.. but im already 39.. i dont want to waste time going down the wrong path.. what is the best way to go to get the proper training and certificates that most employers look for? thank you.. great video btw

@antonedubify 4 года назад

jace gibson A+, and security + are probably the most required.

@lilliekeisha 4 года назад

if you have network experience go for a CNAA cert or AWS. My husband has his CNAA and is Network engineer. he self taught himself and studied to pass all certs and have been in the field for 12yrs and makes over 6figures. He said A NOC position is a good starting point position

@NoDidddy 4 года назад

Lakeisha Gibson It’s called CCNA, those are great certs to have.

@andrewanderson5948 5 месяцев назад

Very well explained.

@joshgloballlc3500 Месяц назад

very helpful

@thenickrules1 2 года назад

Have you ever worked in IT Helpdesk or Desktop Support? Please let me know as I’m asking for a school assignment.

@TechWithEmilio 2 года назад

HI TheNickRules, yes I have...started off my career providing Desktop and Helpdesk Support.

@obilisamy8930 2 года назад

Bro is desktop support role is good for fresher?

@AM-ny7wq 3 года назад

Do you think a level 1 person can easily become a level 2? I dont have an it background, however somehow I have been working as a level 1 for 2 years now and I saw there's is an open opportunity for level 2,do you think I should apply or study more first? 😔

@shirleygilchrist8540 2 года назад

Go for it. I started out as a tier 2 with no experience. You will definitely be ready I promise.

@bandit8623 3 года назад

great explanation!

@englishwith_mark 2 года назад

i have my cisco ccna 200-301 cert, im currently looking for my first job in IT. What roles should i be looking for to get my first experience ? I've been looking for tech support analyst roles but so many of them ask for minimum 1- 2 years experience. Thanks

@egorm8952 2 года назад

Data center technician maybe? Or try to look for a job in ISP or telephony, technicians are always needed. Good luck with your search! Congrats on CCNA btw. Consider doing CCNP though.

@Eidenbites 2 года назад

Just the fact that I have engineer in my title is pretty cool .. lol

@SkylopDJ 5 лет назад

Thank you very much for the great videos you post !

@TechWithEmilio 5 лет назад

Thanks David, appreciate your comment

@mohammedasifkhanp5032 5 лет назад

I love to watch your videos....

@TechWithEmilio 5 лет назад

Thanks, glad you like them :)

@jordancobb509 3 года назад

Level 2? Pfft! I'm level 7.

@claytonljenkins 3 года назад

Desktop engineer?

@TechWithEmilio 3 года назад

Yeah, same thing. The titles are interchangable and can be different depending on the company.

@vincebu6441 6 месяцев назад

Desktop support translates to you being a verbal punching bag by customers for problems other techs and managers avoid like the plague.. desktop support nowadays is no different then being a McDonald's employee at lunchtime rush. There are way better careers than this garbage. I have 8 certs, blew almost 85k on a degree.. it's a joke...

@diedie111590 6 месяцев назад

If you have 8 certs and think the job is no different than working at McDonald's you might be working at McDonald's

@amonique 4 года назад

Very informative. Thank you! Also, you should include women in your jargon. You specifically keep saying "IT guys". I've been doing IT for 2 years and I have a bachelor's degree in Information Systems Technology, and am building a career towards Data Science. Women are in technology + science.

@NoDidddy 4 года назад

True, I like seeing black women in tech! Keep grinding.

@TechWithEmilio 4 года назад

totally agree, will keep that in mind :)