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What is an Empathy Map? 

PlaybookUX
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#ux #userexperience #whiteboard #empathymap #designthinking #userresearch

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15 сен 2024

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Комментарии : 42   
@deniswastaken
@deniswastaken 2 года назад
I hate all these kind of side activities in my studies. But I want to thank you people who always helps me to complete assignments. I had no idea about empathy mapping but after your explanation I wrote my assignment completely by myself. Thank you very much.
@derrickduplessy215
@derrickduplessy215 4 года назад
One of the most clear explanations of empathy maps. Thank you.
@ajaym6795
@ajaym6795 3 года назад
Thanks for taking the time to make this video. Its become more clear that the field of UX is becoming overloaded with "tools" such as this. As important as it is to understand the users, we are making things difficult for ourselves with all these tools that more or less serve the same purpose (Hicks Law). We must focus on what really matters. In the real world, rarely will we come across clients who are willing to give designers the time required to deliver a complex product. Perhaps that's just the way it is in design studios and maybe all these fancy tools are useful if you work in a product company.
@thembelihlemasina3018
@thembelihlemasina3018 2 года назад
thank you so much for this clear and simple but effective explanation of empathy maps - my lecturer could nevaaaa. xo
@PhirunKao
@PhirunKao 2 года назад
This is a great explanation on empathy map. Thanks for sharing.
@620annika
@620annika 3 года назад
Do you have one empathy map for each personas e.g. 2 personas, 2 empathy maps?
@BrunoAnjos21
@BrunoAnjos21 3 года назад
Your content is gold. Great job. Thank you!!
@PlaybookUX
@PlaybookUX 3 года назад
Thank you!
@melimastrangelo
@melimastrangelo 2 года назад
Super clear. Thanks for sharing!
@PlaybookUX
@PlaybookUX 2 года назад
Happy to help!!
@charlieklz
@charlieklz 2 года назад
So what happens when the user says something different as opposed to what they feel and think??, especially if they are not comfortable discussing it in the open or freely??
@haziqzulkifili4708
@haziqzulkifili4708 4 года назад
Great and simple video to understand! Just a question, then how do I choose to prioritize which problem to work on?
@aditya_das
@aditya_das 4 года назад
Your channel is awesome! Fantastic work.
@PlaybookUX
@PlaybookUX 4 года назад
Thank you very much!
@benzox9940
@benzox9940 2 года назад
I’ve been trying to understand the use of empathy mapping. This made it clear
@PlaybookUX
@PlaybookUX 2 года назад
So great to hear. Thank you for the feedback!!
@raviprakashbadal7767
@raviprakashbadal7767 3 года назад
mindblowing explanation .thank u
@gemi9i1
@gemi9i1 3 года назад
What about an empathy map after the affinity but before a product? How do you gauge what they do by what they say they do ? Thanks
@boomerangfish3558
@boomerangfish3558 3 года назад
WHY can't I replace personas with empathy maps?
@tonys490
@tonys490 2 года назад
i am working on ux case study , what stage dowe do emplathy mapping .. do we show trhefinished app and ask them to navigate and collect thrir thougts or is it done before starting the app screens ?
@elcasa6587
@elcasa6587 3 года назад
Thank you so much!!!! Very nicely done!!!
@PlaybookUX
@PlaybookUX 3 года назад
Glad to hear it was helpful!
@mihoubsarah435
@mihoubsarah435 4 года назад
Hi.. I thank you for explanation of the empathy map. Do I should explain to the person that I'm interviewing that I want to make a new product, so I need to know what are your habits, how do you think... Ect ? Because, obviosly, the user will ask me about the them of our discussion.
@dayenm-a4259
@dayenm-a4259 4 года назад
Only teachers would care about this i couldn't give two shits about that its not like people would care about how ur feeling in irl this is just a way to mask how u need help without directly asking it
@kennycruzrevilla5489
@kennycruzrevilla5489 4 года назад
Great video definitely!, though I would like to ask how we determine how many people I should interview to get a reliable figure of my customers' needs?
@derrickduplessy215
@derrickduplessy215 4 года назад
Start with 5 people. If they say dramatically different things, interview 5 more until you can see the patterns.
@kennycruzrevilla5489
@kennycruzrevilla5489 4 года назад
Derrick Duplessy thanks for your recommendation!
@mihoubsarah435
@mihoubsarah435 4 года назад
@@derrickduplessy215 How we can start the interview with them ? Should I say to them, that I have a new product and I need to Know your habits, your way of thinking before I put it on the market ? I don't know how to convince People to speak with me and gain their empathy to have the real information ?
@ktobs_draw
@ktobs_draw 9 месяцев назад
Thank you so much
@brandonburlington3513
@brandonburlington3513 2 года назад
Are these mapped to a step in a user journey?
@msjesethkameta
@msjesethkameta 4 года назад
This is great!!!
@itsdevgarg
@itsdevgarg 2 года назад
Very helpful!
@anburajjames1152
@anburajjames1152 Год назад
How to apply elections
@galihrizal1307
@galihrizal1307 2 года назад
thankss for insight
@turkialreqimi9546
@turkialreqimi9546 4 года назад
Perfect
@ChayonShaahOfficial
@ChayonShaahOfficial Год назад
good tutorial
@charlie.ortizr8423
@charlie.ortizr8423 3 года назад
A bueno garcias
@DarcyMurphy-t2c
@DarcyMurphy-t2c Год назад
Awesome video!
@bad_ending909
@bad_ending909 Год назад
I disliked your comment
@shafin9003
@shafin9003 3 года назад
I needed this for class bruh. Bro ofc white girls say I need starbucks to live. Just eat and wake up an you can live. Anyways thanks though.
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