When to discuss budget during a sales call-Role Play

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Do you have trouble bring up price? How do you get to the budget quickly while still taking time to listen to the client's problems?
In this video Mo struggles with bringing up budget on a recent call he had with a client so Chris showcases how Mo should've handled the client call. He shares that you should bring up the budget as soon as you have enough information to be able to quote how much the solution will cost.
Check out Mo & Drigo
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Host: Chris Do
Content Director: Matthew Encina
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Опубликовано:

2 окт 2024

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Комментарии : 308

@JournalingWithNadia 3 года назад

These role plays are gold! I love the choice of words, definitely took notes

@nameless592 3 года назад

Was just thinking the same

@samikhattab 3 года назад

How was this gold? He didnt close, and acted as if there is no competition. 🤷‍♂️

@JournalingWithNadia 3 года назад

@@samikhattab he uncovered the client's needs and see if he's the best fit, which is the point. Not every potential client that comes to you has to be closed.

@edsensation 3 года назад

The futur needs a channel for just Role Plays to show all scenerios. Who else here would want this?

@larrysunshine 3 года назад

I want Chris to role play as client from hell and ask stupid ass questions etc. lol

@PaulHoke 3 года назад

100%

@Sektor14 3 года назад

Helll yes!

@dodifferent_co 3 года назад

What other scenarios would you want a reply on?

@kaizze8777 3 года назад

chris replies to text: hi hOW mUCh.... XD

@JagOnline 3 года назад

I heard Chris got an Emmy. He clearly got it for the wrong profession. This man is a fine actor! Bravo

@thefutur 3 года назад

haha. I go full method.

@oyggraphics9596 3 года назад

indeed

@ivorycoding2208 3 года назад

I work in Sales and this was a really unique but insightful look into a sales call. Took some notes to use.

@thefutur 3 года назад

how would you grade this call?

@ivorycoding2208 3 года назад

@@thefutur I am new to sales but I feel like giving it a rating would not do it justice. The way you engage the customer and take control while making them feel like they can trust you. It was next level and I want to be able to learn that skill. If I had to It would be very close to 10. Always room to improve. I also just have to say your channel is amazing. I took notes and wrote an impact on one video to share the brilliance of this channel.

@samuri2011 3 года назад

I just sent a proposal for $5k to $11k! thanks to all your helpful advice! yassssss!! i used to charge $20 an hour. phewww! thankful for these resources!

@thefutur 3 года назад

Good luck. When you land it, send some our way.

@samuri2011 3 года назад

@@thefutur eyy! drop the cashapp! XD

@Greyscalegorilla 3 года назад

Jona asked if we want more and I'm here to say YES. Another great video, crew!

@thefutur 3 года назад

Thanks Nick!

@dodifferent_co 3 года назад

Thanks!

@blacksableza 2 года назад

YES YES YES

@giorgiob3326 3 года назад

This role play brought a perspective to being clear that i just didn’t get completely til now. As a shift supervisor my manager would always say dear is kind, and it just clicked. And how you asked and repeated back the expectations, showed me how to keep from falling into the trap on ‘I Thought you meant’ which kills the trust and possible the deal every time. Thanks for this!

@adtheanacosta 3 года назад

Amazing control over the comunication with responsability towards the client.

@mohamedsalematigh2581 3 года назад

This conversation is golden as well as it could be. It's all done with this play role you Will Won. do you get that son.

@dweidemann 3 года назад

Roleplaying can be embarrassing and make many of us feel vulnerable, I have so much respect for you putting this content out there and I'd love to see more content like this. As for this specific topic it's incredibly helpful and logically explained. I cringe thinking back on buying a vehicle from a private seller knowing a price negotiation was coming last, I think this video could have helped me.

@haykazaryan7785 3 года назад

I just love the fact that Chris explains every approach used during the rolpelay!

@diorjadore3687 Год назад

I loooove this guy with bonnet, His name is Drigo? the way he talk.... No one can say NO to him and get mad at him. He is so natural. Did U learnt? It that possible to learn this kinda capacity or they born with it??? 😍😍😍😍

@bvvv.v.gdfffc2403 3 года назад

These role plays...man...and how words flow from Chris's mouth is just amazing. WOW! wow!

@MarketingHarry 2 года назад

Love the role play. Always learning something new when watching it!

@syedimtesaliqbal709 3 года назад

This is pure gold stuff.

@kropkor 3 года назад

The colours and light are so lovely in this video. So well shot.

@micre8tive 3 года назад

This, to me is perfect content. You could tell that even though this was a re-enactment, the dynamic between the two was real. Chris seems to have the neural pathways burned in from years of repeat experiences - so he was in there like swimwear lol. There was more acceptance than resistance on his part. Mo seemed to know intrinsically what the client wanted - you could tell he listened. Maybe empathy and drive to wanna be better caused Mo to invoke "Kristina" so well. Yeah you've heard a lot of it before, but a few years of listening to Chris, mixed with first-hand experience leads you to understand WHY this works so well. No idea why i decided to do a random monologue...i guess the video resonated. Loving the content guys! You're the gift that keeps on giving.

@thefutur 3 года назад

In there like swimwear. Hahaha

@thehybridcreative1982 3 года назад

The universe is amazing I really needed this 🥺💕

@darkest_magnum 3 года назад

I'll tell you what. I've been learning a lot from Chris. I use it in Architecture and Design and it works. Instead of being too technical, I try to be more understanding and helpful. It gives them a cause to pay. Some clients cherish relationships others just want the right thing done. They want value.

@thefutur 3 года назад

Excellent Vital.

@animationoverload750 2 года назад

Awesome stuff Chris, really awesome!! It's funny how you can learn a lesson of a life time in a 16 minute class!

@MarkSavant 3 года назад

I love the point about saying, "no, at that price point I can't even refer someone in good conscious" good stuff. Would love to have you on my video podcast Chris.

@mvb565 3 года назад

You guys are awesome. So thankful to have came across your content. Keep up the amazing job!

@thefutur 3 года назад

Thanks so much!

@BetterBedtimeStories 3 года назад

If there would be a series of just these role plays, I would watch every single one!!! Several times. Practice each scenario with every client I get. Thank you so much for this!

@thefutur 3 года назад

Noted!

@TNTullis 3 года назад

I love Mo and Chris’ role plays! So good! I wish I had this in my pocket 3 weeks ago! Such great content as usual guys!

@togetheragency 3 года назад

Thankyou so much for these. Great help for creatives that find it tough to even be on the phone with a client.

@ronjamesco 3 года назад

This role play is very insightful, I watched this video three times. So much fire!

@GrowWithWill 3 года назад

Prequalifying on your landing page / quote page also helps with combatting issues with price.

@proph7099 3 года назад

What do you mean? I’m sorry I’m new to this lol

@GrowWithWill 3 года назад

@@proph7099 Scoping out who you work with and who you don't -- helping your prospect understand the types of clients you do work with and the types you don't work with cuts down on the clients that don't fit.

@Media4Mental 3 года назад

Great medium ! definitely these roleplays are very informative and awesome ) Definitely helped me to score a couple of projects. Thanks, Futur Team!

@thefutur 3 года назад

Excellent!

@kenyangrafik 3 года назад

I wonder how many people have turned on notifications so as to never to miss the chance to consume the amazing content put up here! How Chris has summarized the main point. Wow... 😁 Such a swift transition into the money talk! So good!!!

@thefutur 3 года назад

Thank you 🙏

@siddharthapaul2162 3 года назад

I really liked the way you people put up the part of wisdom for everyone. I would be grateful to know about how to start for sales pitch provided the condition is that I am new to sales experience and really want to be confident.

@TheNewton 3 года назад

Ah that last chapter analogy is a great way to appriach brainstormers or tire kickers as well; they want to put off the ending as long as possible and when you define things you spoil the fun.

@AnandJ 3 года назад

I can’t express how helpful these videos are! I’m on my way to generating $20k per month in my business thanks to just asking the right questions on the phone. Please keep these role plays coming! 👍

@thefutur 3 года назад

congrats! if we've been helpful to your success, consider supporting us.

@AnandJ 3 года назад

@@thefutur For sure!

@Butterflyfilmstudio 3 года назад

Ayyeee jona with the presentiation! Kodak, Look at your mans!

@thefutur 3 года назад

right?

@RodrigoTasca 3 года назад

Jona killed it with the edit!

@dodifferent_co 3 года назад

Preciate it Drigo! 🙌🏽

@ElectricAirStudios 3 года назад

i see you rod

@OnlineQuickTips1 3 года назад

I really love how creative is Chris when it comes to pitching. The way he does it makes a lot of sense.

@thefutur 3 года назад

Appreciate it

@mohit96mb 3 года назад

"I don't need to know everything, I just need to know enough." I think just this can help me be so much better. This is the no. 1 mistake I make in my conversations.

@abokorbaxnaano3252 3 года назад

I like this contract he helped me a lot

@effvc 3 года назад

Love these role plays 💯💯

@YasirKhanCoaching 3 года назад

Ah wonderful, another roleplay for me to watch 300 times over!

@YasirKhanCoaching 3 года назад

@@Moismai I'll HAPPILY trade places with you Mo 😂😂

@JoshBatalibasi 3 года назад

So many gems in this chat 🔥👌

@chad-omarturner7351 3 года назад

Amazing content as always

@AmersonFortunato 2 года назад

This is priceless!

@JagOnline 3 года назад

Haha I still remember “I mean... 2 folds, 3 folds not sure what your talking about it here”

@thefutur 3 года назад

Time stamp

@michaelbyz23 3 года назад

Amazing Role play. Was wondering do you guys have role plays for pharmaceutical sales?

@wolfgangwaha7666 3 года назад

Brilliant!

@rayawake 3 года назад

Just so good

@frankmartin2503 3 года назад

If time is the most important and rarest commodity everyone of us has, then not wasting someone’s time is the highest compliment you can give them.

@ChrisFranklinJr 3 года назад

Also, that "1M Subscribers" looks GOOD!!

@thefutur 3 года назад

it feels even better.

@micre8tive 3 года назад

@@thefutur That 1B will 'B' amazing WHEN it hits!

@raredreamfootage 3 года назад

It takes experience to speak like Chris. I think that is the valuable learning point. Chris understands all the scenarios: financial, workflow and outcomes. He is also fearless. He doesn't mind not closing every deal.

@ChrisFranklinJr 3 года назад

I loved this!! Also, can we talk about how cold Jona is with the edit & structure! Let's go!!

@dodifferent_co 3 года назад

My duudddeee. Thank you!! 🙏🏽

@justinbennett1937 2 года назад

I thank you

@bobbonniol 3 года назад

What an incredibly valuable piece of client management strategy. Get to the point, to the REAL point, right at the beginning with respect and confidence.

@thefutur 3 года назад

Thank you Bob!

@saarboi 3 года назад

I love these role plays so much, but I'd also love to see one done where you guys can't see each others faces and expressions in order to emulate an actual phone call!

@thefutur 3 года назад

Good suggestion. We can do that.

@ahmednawaz4723 3 года назад

My biggest problem is that when I give them a big number they just go silent. They don't respond back. Should I follow up with them or just leave them?

@thefutur 3 года назад

are you saying the price or emailing it? I recommend having a conversation when it comes to money.

@punny_dentist 3 года назад

Real Gold 🤩

@botbot3698 3 года назад

I'm trying to build productised services in my business. Would you recommend to put up prices (or price ranges) on my website? (Anyone in the comments feel free to respond)

@thefutur 3 года назад

if that's the case, yes.

@alystdesign 3 года назад

as long as there's a designer willing to do a logo for 5 bucks, there's will still be clients offering a low budget. this is a collective effort. I know you've heard "there's someone willing to do this for a lower price" many times.

@thefutur 3 года назад

yes. and for everyone who is willing to pay a premium for a logo that reflects their values, there will be designers who charge top dollar.

@momonatu4998 3 года назад

@@thefutur I would appreciate if you gave an opinion on this: I am a graphic design student in Europe and my teacher said that we could charge around 35 dollars for a logo (I was pretty shocked by that price though I know it's meant for stundents). I know we are students, but if we didn't know how to do it, we just wouldn't do it, right? Before that, by the time I was studying translation studies, I was told to charge just the same as other professionals. Why? Because it would take me more time and effort anyway and that would lower the price of a student automatically. What are your thoughts about this? Do you agree with the first teacher or with the second one I have mentioned? Other thoughts? Thank you so much!

@drazapatos 6 месяцев назад

This is an old video. But i just want to compliment Chris, for keeping track of the objectives that she had.

@44_TV 4 месяца назад

@meetthemasters754 Год назад

You also said somewhere on your IG that "For Low Budget Jobs, Talk money early. For High Budget Jobs talk money later. " Doesn't that contradict this argument of discussing money with as little information as possible for a potentially huge client ? (Not talking about MLE tho, as that can be brought up earlier regardless of the job)

@sandovalsolutions 3 года назад

Perfect role play scenario with real time feedback from both Chris Do & Mo 2.0!! Loved this!! 💚💙❤💜🧡💛💚💙❤💜🧡💛

@ajcassataofficial 3 года назад

Sooo good!

@drawit5041 3 года назад

09:41 I though Mo slept on Chris lmaoo

@karinachocronm 3 года назад

Nice intro Jona

@dodifferent_co 3 года назад

Thanks Karina!

@zeethefuture8262 2 года назад

I work in sales and always ask people's budget. I don't waste time with those who can't afford it.

@djmojoeofficial 3 года назад

Great video! Learned a lot! If you can have a call like that in 10 minutes, do you recommend only doing that kind of style when there is a time limitation OR for all calls? Or on average, how long are your sales calls normally? I struggle with this. Mine can go 45 min - 1 hour Thanks!

@thefutur 3 года назад

I recommend having some structure and to always respect the time you are given.

@djmojoeofficial 3 года назад

@@thefutur thank you! Appreciate the quick response. Love your videos

@schwetang 3 года назад

Loved the video. Cheers. Why is Jona dressed like a Formula1 driver, though?

@lydiawere 3 года назад

This is so good! Chris comes out so natural, firm and clear that it's enviable and amazing at the same time! Thanks for sharing.

@thefutur 3 года назад

Thanks so much!

@ShivKachiwala 3 года назад

Great Content! Keep manifesting great content! Kudos!

@barzinlotfabadi 3 года назад

It's crazy how much you can learn from these - it's hard to put into practice but the gears eventually start to turn

@mattysy 3 года назад

Jona I love your shirt! Where do I get something like that?

@SamuelObafemi 3 года назад

Y'all just gotta appreciate the superb lighting in this studio!!! I loved it. ❤️ And these role plays are gold!!! If we can see more of it come 2021, that will be amazing!!! Amazing work guys as always! 🔥🔥🔥🔥

@thefutur 3 года назад

We will!

@HeartInChristwithCristy 3 года назад

😯 😯 Honesty saves everyone's time, but every line is soooooo ( no words) its amazing? Amazing chris as always 🥰

@thefutur 3 года назад

Thank you Thank you

@RishiGangoly Год назад

I like this. Do make more videos like this

@TipidorasTV 3 года назад

Is it amazing to think that whenever Chris tries to explain in a client he never sounds so rude. How did you do that? Lol. Because I already picturing myself saying that and I know that I sound so rude.

@thefutur 3 года назад

if you speak from your heart, and are clear with you intention, it won't sound rude.

@TipidorasTV 3 года назад

@@thefutur that makes sense. Thanks!

@1.5Koreans0.5American 3 года назад

Didn’t know saying the price first was the answer

@SamMartinPeakPerformance 3 года назад

Man i needed this - role play is so underrated

@sheep9944 3 года назад

I came across this video months after it was posted, but I must say it is timeless. Chris, you are the first person who is giving graphic designers self-confidence and worth! These are the basic characteristics of a human being, but in many cases, they are taken away from us by our parents and replaced with insecurities and the conviction of being inadequate. I can write articles and articles about this, but the most important thing I need to say is: THANK YOU! I hope every graphic designer or creative person finds you and takes your words into his/her heart and applies them in their life! So others would always look at us with respect.

@DeathByMercy 3 года назад

This particular role playing is effective and I would even agree that taking on low budget clients not only dilutes the agency's reputation and brand BUT, I've personally seen countless agencies here in LA say "I'm sorry we can't work with that budget, but we have so and so we can refer you to" and it's almost always 1-2 guys in a small room in the physical office of the agency acting as a "separate company" to take on the work. Because at the end of the day, $2500 is $2500 they don't have. I'm not saying Chris and Blind do that, but it's way more common than not.

@alystdesign 3 года назад

I just wanna share guys my experience just this other day with a client from the US. I'm based in the Philippines and when I said my starting rate for a project he complained about my price and said that our average yearly wage in our country was only about "3,350 USD per year". Like wow, that's an insult to my country. That's barely the minimum wage. And those are for non-skilled workers who haven't had a degree.

@janellebrown5792 3 года назад

The average yearly wage in the Philippines doesn’t matter, when the true cost of living is so much higher. Too many people live in poverty there. Hope you turned them down.

@alystdesign 3 года назад

@@janellebrown5792 that's so true. the minimum wage isn't suitable for the cost of living. I told and proved to them the right pricing and compared the actual salaries of designers in my country. I'm so glad I stood my ground and the tables turned, they suddenly were willing to pay me right.

@momonatu4998 3 года назад

@@alystdesign Well done!!

@jackieadams673 Год назад

Do you guys still check the comments? I appreciate this video about how to understand, ask better questions and framing a conversation. I'd like to see more content on women doing business with other women. I'm a Latina doing business with women to empower them to start their own business.

@thefutur Год назад

How do you suggest we do this?

@josh_lao24 3 года назад

Why cut the video short? I have watched this conversation before and you cut off a truly valuable piece of advice that Chris offers. Words are important. Saying "I have to", indicates a negative feeling toward it. Changing the mindset from "I have to" to "I get to" with regard to discussing money with a potential client is a huge step for some.

@fazilstudio174 3 года назад

Valuable Video for me thanks

@Matteo-gg9ni 3 года назад

What an eyes-opening episode!! I've been working in customer service and sales for a while, always playing the extremely pollite without sounding fake card, it pays off but not on the run as results shows.. Did not know the perception of it would have been completely the opposite!! Extremely valuable content as always guyz!! Gonna apply this right now!!

@ameenadeyemi1987 3 года назад

I think most of the work is in the positioning... Most of what Chris is doing only works when positioning is strong already. Conversely, Clients won't be that patient with you if they don't see you as a high expert already.

@thefutur 3 года назад

so position yourself.

@raredreamfootage 3 года назад

Chris: What is your response to a sales coach that emphasize "rapport building"?

@phillipdestruge 3 года назад

Yo that line about getting to the money part and reaction is positive,neutral or negative was 👌🏽 let’s not beat around the bush! This info has worked out good for me, I don’t come off desperate but more like someone who genuinely wants to help and I end up with the job eventually (when they come back after they saved up their monies)

@atommindproject9060 3 года назад

As always a stellar place to learn and grow, improving and reaching mastery. I love the way you approach your videos using the basic principles behind the topics. That way anyone knowing and understanding the principles learned from from totally different field of Life or experience, can almost immediately relate, compare and connect the dots to star to see clearly the topic and begin to understand it (even though they might've tried doing it for ages before hand).

@Diplooo 3 года назад

God Bless those 7 dislikers. Type 'Amen'

@thefutur 3 года назад

Amen

@zahnymedia 3 года назад

an early Christmas gift from the Futur!

@vladolareanu 3 года назад

bad455 thumbnail bruv 😎

@prantokhan2303 3 года назад

Jonah is in front of the cam

@dodifferent_co 3 года назад

🤠

@flochfitness 2 года назад

Thank you for this content, I find extremely valuable.

@TAKUMISEGI 3 года назад

totally side tracked by nice shirt jona.

@dodifferent_co 3 года назад

Thanks I think? lol

@speliotis 3 года назад

thank you for creating content like this.. So helpful Please keep creating these x 1000

@infinaneek 3 года назад

Where can we see the full video?

@sfnick92 3 года назад

Such practical/implementable skills. Thanks for the value!

@zellofficial 3 года назад

Congrats on ta million subs

@thefutur 3 года назад

Thank you Zello

@travisbrassfield6362 3 года назад

great vid y'all, really nice

@yutsiyutischi8889 3 года назад

I think this negotiation doesn't work in the early stages of your career. When you build some great recognition than you can trust yourself negotiate like this

@thefutur 3 года назад

Try it.

@yutsiyutischi8889 3 года назад

@@thefutur Is that you, Chris?