White Collar Robots: The Virtual Workforce | David Moss | TEDxUCL 

Like the piano analogy.

I think ITS GOOD ,We should learn as AVOID rigorous mistakes Going ahead and ahead to reempress Us

Does raising productivity actually raise wages? When it requires fewer people to do the same amount of work, yes and no. The individual worker may make more money, but there are fewer people working. Therefore fewer people are making wages. Just something to think about.

Brilliant guy

I think this a talk for people that don`t know anything about IT.

Nice. Regards,

The problem is that organizations cannot imagine the customers' points of view, only 5he organization's point of view. Customer needs are NON-identical. When I call my smartphone for a tech problem, it is often necessary to talk to 5 people AFTER 4 calls just to get through the robotic answering platform. Over a 4 month period while my account was paid in full, my smartphone provider's staff turned my phone service off 3 times. I am convinced it was because the new service contractor did not know how to do the job. In every instance, the problem does not gey solved until I reach a HUMAN being who had sufficient expertise actually to do the job. Many particularly young employees are sitting at the desks, answering the phones and NOT getting the job done because they don't know how. But the robotic answering platform cannot even perceive customer goals--only a very narrowly constructed vocabulary--that too frequently leads the customer nowhere at all. Companies that care about KEEPING customers don't turn them over to robotic employees or robots.

Low sound.

7 billion talented people

It is the simcard that needs to be activated, not the phone? Which carrier did he buy a subscription from? If I buy a new subscription here in Norway it is up and running in 5 minutes. AI won't help David Moss become a better consumer :)

Aaaaaaaaand speed +0.5

One day, the robots will rise up.

Probably a robot would have given a quicker, fast-paced presentation than this guy.

Cars are cheaper than they used to be? Seriously? I remember, yes I am that OLD, when a new Cadillac was around 5 thousand dollars...

One thing which is often forgotten in these grandeur automatisation visions is that there are people who need those boring, mundane and repetitive jobs. It's a fact that some people are not so bright and are not meant for brain tickling jobs. If all those mundane jobs are erased those no so bright persons are left without any work.

The RUMA was INVENTED 20 Years AGO, HAD 3 DAM THINGS STILL DONT WORK @

One thing about all these robot supporters .They assume the everybody else Is makeing in Ethical behavior just like them .Just because a person can cut cost with a robot does not Mean they should .A human being Is not A unnecessary expense .People are the ones who created the work to

There's nothing new here. Computers have always been about automating processes, among other things. It's also naive to think, that adding robots will necessarily benefit the employees.

The Problem is: AI and Robotics is Great, but only for the Rich/Company Owners! They will have in the long term only Robots working for them. And the rest of the world will be unemployed and poor. (And Yes I am a computer scientist working in/with AI, writing this! I think AI is great, but will most likely only profit the ones who already have the most!)

What happens when AI can do "humanistic " interactions? Why would you need a human? This is dangerous thinking. In moderation, its not so bad. But once automation progresses to its logical end, humans will be irrelevant.

not good

Total Eminent Destruction

Motive - How can we reduce people and make profit.

Who needs a robot when you can hire an Indian for $3.50 an hour?

This is nothing new, process automation software has been around for a while now.

Let the worker decide if they think that their tele is big job and move on to something else will you feel who tells are Still collecting a pay check and earning their money the right way .I don't know what horrible cell phone but I've never had to wait more than 5 minutes cellphone to be connected .I think you are operating on a false premise

The challenge is to put everyone out of work so nobody will be making any wages so nobody will have any money so nobody will buy any products so the robots will be put out of work. Solution: have the robots start to buy the products which the robots made.

First.

Boring. Not worth time.

Now we don't have trucks .Now we don't have trucks driving so now we don't have card That drive them Self .They can barely drive on flat Drive pavement Drive pavement Experts in the feel estimate driverless vehicles will not even get past level 2 on tonomy in 70 years

Iwould rather Wait 3 days to have a sin card Rather than put a human Out of work

This is sooooooo godam boring and rudimentary. i dont think anyone would benefit from watching this. he says nothing interesting.

why am i here im just a white kid that wanted to leARN HOW TO RAP

What a creepy guy. Robotic Process Automation as a solution against the problems that were deliberately caused by the same agents that are now presenting to you RPA as a solution, tadaaaaaa! For example RPA as a solution against having to wait too long in line or for a customer service employee to help you. Why not pay those people a bit more than the starvation minimum wage so they will have the incentive to help you faster or as incentive for more people to do that work, rather than downsizing the workforce through automation.