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Liz the problem is not the rising prices but the devaluation of US Dollar.. In fact people always seem to think that prices are rising without considering that is the dollar loosing purchasing power.
The problem with Lemon laws is the manufacturers have lobbied and lined the pockets of politicians in states that already had pretty good laws and now the laws favor the manufacturers ! ? Follow the money.... Louisiana for example...
the UCC governs thru Magnuson Moss - people don't understand that manufacturer warranties are largely efforts to circumscribe what the UCC & Magnuson Moss gives the buyer and much of what manufacturers put in there like venue for disputes is there to fool the purchaser and cannot be enforced due to the UCC & Magnuson Moss
👍👍. Billy, anybody that has a lemon law issue regarding RVs can hire a lemon law lawyer. There are law lawyers all over the country that would pick up a legitimate lemon law case about a new RV I am an expert witness in the RV industry, and I know what I’m saying is true. 👍👍
Liz, I think the overall problem is the private equity groups taking over the RV industry. I suggest make a chart of when Thor Industries began buying up Airstream, Jayco, Dutchman etcc and I think you will see those dates match with when buyers say quality began to decline. Private equity buys companies, loads them up with debt, then demands cost cutting. We have seen that in other industries. I think you are also right about lack of foreign competition for these bulky, expensive products.
@@LizAmazing google “ history of thor industries”. In 1980 they bought Airstream from Beatrice Foods, then ever since they bought a dozen bus and RV makers, probably 20 different brands. Could be why people say ‘classic’ old Airstream and older Jayco, Keystone, etcc were better.
@@raygunsforronnie847 oops, you are correct on that. But my guess on the larger point is the same: user comments on declining quality seem to follow the pattern of many previous manufacturers being folded into Thor.
Interesting that the overall quality of RV’s is related to the price of the components and the materials used to make RV’s. People don’t want to pay the price to make high quality RV’s. So the industry gives them what they want, very cheap and low quality. Not sure why you are so surprised.
But, the thing is, "This stuff is not always very cheap! They are selling it for high Inflationary prices! as if it's high quality!" That's the big joke. And, that's what's happening to everything across this country. Everything is being ruined! For the sake of making Shareholders, Billionaires, Stockholders meg-wealthy. Hence, the term Greedy Capitalist.@@dougdoris8622
I agree with you Liz, all problems start at the top from managment. A worker can only put together what managment puts in his hands. Love the park where you are, looks like tons of fun. See you next time.
Every RV owner should tour the Elkhart factories. We went to Jayco, Grand Design, and Keystone. The only factory that had a tour while production was in operation was Jayco. The workers hustled like they were on piece work, which they probably are. I remember my days of working in a factory. Management always pushed for more production. We just bought a Ford Transit cargo van. We’ll see if we can do better than the RV industry at building a camper.
I worked in a mobile home factory and we made both single and double wides. There were 8 assembly stations from the frame work through final finish. Employees were constantly pushed to get at least 3 complete homes out the door each day. Managers got on the intercom barking orders at people to work faster. Workers themselves were basically casual labor types, no education beyond high school, if they made it that far.. paid minimum wage. They had no future there and didn't give an F about anything, they knew they'd work there a year or two and move on. I felt sorry for those who bought them, probably saw a real nice model home at a dealership all set up, decorated, etc. After becoming interested in RV'ing and studying, I have come to the conclusion RV's are no different in the construction process.
Keep it up, Liz! Social media is the great equalizer in this situation. The RV manufacturers will not be able to ignore their customers and continue with the status quo. We are soon going to purchase a larger RV. We will certainly avoid the current junk being thrown together. Thanks for all you are do for our community!
Yay, thank YOU for your support, Peter. Be sure to consider buying used, do your research and get an inspection. Happy RV shopping! Thanks for watching.
I agree there is no competition when 2 or 3 companies own about 90% of the RV brands and large retails like Camping World dominate the sales and service portion of the market. Poor service and build quality seem to go hand in hand with monopolies, if this business model continues consumers will stop buying RVs and the industry will fold!
Point well taken, but in the long run, the joke will be on the quasi monopoly running the industry. If they keep building junk because there's no competition, people will look to alternatives to RVs, which are, after all, a luxury for those that are not full timers. Airbnb, condo rentals, vacation homes are all alternatives to junk RVs that cost as much as houses.
BS. Three companies does not a monopoly make silly indoctrinated Marxist. When your competition makes crap an easy alternative is to make things less crap. The real problem is the Socialist Left has Fee'd and regulated RVs into oblivion. The only monopoly are the Socialists that run your Govt and regulate RVs.
Liz you hit the nail on the head about many of us are willing to pay for quality built RV that does cost more than $500K. I cant believe I would have to spend that much and still might get a mediocre build quality. I swear my next coach will be an older Prevost type unit.
Several years ago I did think you went a little *too* easy on the RV industry. You would of course point out issues, but typically in the context of individual solutions. But I am tickled to see you go toe to toe with the industry as a whole. Even though I decided to go with a tiny house instead, I still do business with the RV industry and to say they cut corners would be a *massive* understatement lol thanks, Liz! I appreciate you also for defending the workers too. The executives define the supplies, the timeline, and the quality control, among many other things. Let's not throw the workers under the Class A motorhome!
When a nice RV in 2018 that cost $35K now costs over $100K for junk, I’m keeping my powder dry and just not buying. I suspect I’m not the only one with this opinion.
People are buying more rvs today. I watch a couple rv tubers. 1 for 4 yrs. He's on his 3rd rv. I bought mine in 2017 it's been great. And will probably be the only 1 I ever buy.
You’re correct on the profit side of the equation. It’s not just RVs it’s everything. Our disposable society has creeped into every aspect of our lives. This absurd greed was accelerated during Covid. Our recourse as consumers is to not buy until you are satisfied that your money is being spent wisely. Thanks for your vids Liz. 😊
Just like Boeing.....rush, rush, rush; damn QC, just get them out. Workers always worry about their work, they have pride until browbeaten by management. Cheers to you LIZ.
Just like every industry. Look at a McDonalds cheeseburger for gods sake. It costs 3x more and is half the size. This is what Socialism ALWAYS does to industry.
@@bernecomp America hasn't had Capitalism since that Socialist named FDR rammed his Fascist New Deal up Americas arse in 1933. After he purposefully broke the economy, lol. We need to try real capitalism again silly indoctrinated Socialist. In capitalism Corporation make the things the consumer wants. In Socialist Commie/Fascism the Govt dictates to the Corporation the things they will make and sell using excuses like "climate changes too much."
RV'ing in China is very popular. You see RV's of small to medium size regularly traveling all over the country, at interstate rest areas, and camp grounds. On my trips over the last few years, I've looked at some and they ALL appear to be better built, well appointed, practical, easy to use layouts and features, and not intimidating to drive. Some are Japanese and Korean manufacturers, other’s Chinese manufacturers. I will say, flat out, they beat the American made variety hands down.
Supply and demand will always be the largest factor in pricing, and quality will always be affected by the demands of investors to hit sales goals. If you want better quality, investors need to be comfortable with lower ROI.
I know it. Going public seems to be a quality killer. They go from serving the customer to serving the investor. Thanks for your comment, and for watching!
You couldn’t pay me enough to get into the RV life right now. Too risky, too expensive, and too many horror stories of poorly constructed vehicles. I simply won’t throw my money away on something that is so full of uncertainty.
Thanks Liz, great content. Big brands buying up smaller ones, big dealerships buying up smaller ones (you know who they are), lack of competition, and lastly, corporate greed. A one year warranty could translate to one or two months for people who are seasonal. Buy used, get an inspection and figure you'll trade it off in a couple of years. Stay safe out there.
After owning two Entegra Anthems (2014 & 2017), we viewed a 2024. No more tile floor, no more hard wood cabinets, no passenger window to open, the driver window that opens is half the size. Closet no more cedar lining, no shoe storage, and the washer/dryer stack is over the toilet. To say that Thor has "cheapened" Entegra is an understatement.
I've been pretty happy with PleasureWay class B vans - very well built. I have an E-350 chassis with the 5.4L gas motor. At 100,000 miles it still doesn't burn or leak a drop of oil.
I was just at the Rv show in Harrisburg PA and really liked the pleasure-way plateau XLTS 2024…. Thanks for this comment which raises my confidence level before I sell the farm and purchase the RV…
Naaah the real reason is what happened to German car manufacturers, Carhartt, Boing and so many others... They are falling because they want to maximize profits, "managers" are leading not engineers. That s it.
I have had a few bumper pull trailers over the years. Including Airstream. About 10 years ago I came across a 1986 Holiday Rambler Presidential 29 travel trailer. I bought it for $6000. It is that last year of the original Holiday Rambler Corporation models. Bullet proof. All aluminum superstructure, aluminum skin sides and roof. Fiberglass end caps with continental kit spare tire. Hiden propane tanks. Air ride suspension. Solid oak interior cabinetry. Looks like brand new at almost 40 years old. One time I forgot a full cup of coffee on the counter and drove away. When I eventually stopped, the coffee was still sitting there intact. They are many very high quality older products out the if you look around. And you can save thousands of dollars. As I mentioned, I have had this unit for about 10 years now. And I will never sell it. I am sure it will be in the same condition in another 10 or 20 years from now.
Our HR Admiral class A was beautifully made. It was a 2008. Now all the people I know, who are buying new rigs are going with the higher end just to avoid the junk being built today!
@@GigisART With all due respect Mame, I am speaking of the original HR Corporation which was founded in 1953 went out of business in 1986. Basically my travel trailer would now be considered as a vintage unit. These units are called HRC. After 1986, the product line was marketed under the brand name HR but built by a variety of manufacturers. Including Harley Davison, Monaco and currently REV. Anyway, while a high end brand, we are actually talking about 2 different animals. Similar in name only. Hope you still are enjoying your travels.
@@jasonfrodoman1316 what are you addressing?? I was commenting on how great our HR (built by Monaco), was. And just so you know, it’s Ma’am, not “Mame”. Mame was a broadway musical!
@@GigisART LOL Sorry Ma'am as I didn't catch that. Auntie Mame Rosalind Russell. I've enjoyed the film several times over the years. I was simply pointing out the HR brand is a very high quality unit that has persevered despite the manufacturing firm. But then I am into the vintage quality over the quality of today which was the point I was hoping to make in reference to the topic of the video....thats all. And now to include films. 😃
What is wrong with the RV industry? The RV industries greed (not all companies, but 75% of them) and cutting corners to please shareholders. In the end shareholders want to see profit and that profit has to come. The easiest cost cutting for companies with a bad future plan for reputation is to cheap out on quality material and quality control. Thanks for the video and a big hello from our RU-vid channel to you!
Consumers have to take some of the blame, wanting high end finishes and not wanting to spend more. Companies cheap out and use junk that looks expensive but doesn’t hold up. Sometimes going for simplicity can go farther and make a better product and experience for the consumer. It’s just a thought
This says a lot! My wife wanted a 5th wheel camper, but I told her I will agree to get what we previously had, but no RV. After I explained my reasoning, she agreed 100%. A few years ago, we had a 42' living quarters 4-horse trailer with slide-outs. All welded aluminum frame, all aluminum exterior skin and the floor from front to rear was extruded interlocked aluminum (no wood). The only steel was the gooseneck, electric jacks and torsion axles. Built to haul (4) 1,000+ lb horses. We used that trailer many times camping at campgrounds without horses. Could fold in the tack room and use the back as a toy hauler. We pulled that trailer all over NC, VA and TN mountains for a few years, most of the time was towing 2 horses and on occasion 3 or 4. I pulled it from western TN to central NC to get home and see that my wife accidentally left a cup half full of drink on the kitchen countertop, that cup was still on the counter and not a drop of drink was on the counter, which says a lot for torsion axles and a well-built trailer. Of the many thousands of miles I towed that trailer and the countless nights camping, I never had to repair anything. I just done annual maintenance on hubs and brakes, we used it year-around. Camper - My Mother-law purchased a new 35' camper. It was towed from factory to dealership on the NC coast. Towed 6 miles to a campground where it was set on blocks and tied down. Two years later she wanted to move it to another campground on the coast, so I towed it approx. 100 miles to a campground where it was set on blocks and tied down. Now, 6 years later and less than 1,000 towed miles, it is falling apart. Every year she has to get multiple items repairs on that trailer, including rotted flooring, leaking roof, AC unit replaced, water heater replacement and so on, it's non-stop. This is with a 74 yr old woman staying there 2-3 months a year and it sitting (with hvac on, conditioned). I couldn't imagine what a disaster that camper would have been towing it a few thousand miles a year with it falling apart just sitting on blocks! I refuse to purchase a RV of any brand.
I live in Quebec, Canada. Had a Tiffin class A, now a LTV unity 2020. Daughter had a few class Cs, now a 26 foot trailer. I repair RVs. I understand an saw the lack of quality in recent years. The equipment used is still pretty much the same and is quide reliable. The materials used (cheap plywood) and the construction/ assembly is now terrible. At the end of the day, management / owners are responsible for the final product. The problem: extremely difficult to sue them, including the dealer. Since 5 years ago, they have included clauses in their contract that make it impossible to sue. Even the manufacturer has to be sued in Indiana, no where else. Laws have to change to stop this practice. Luckily in Canada we can easily use the Consumer's small claims court No lawyer, 6 months wait on average, 20,000$ maximum, judge decision is final and public. It solves 90% of the issues as no dealer wants his name associated to a public judgment. In the last 30 years, I used it 5-6 times and the seller / dealer always settled before going to court. Courts and regulation are the solution because the represent $$$ for the dealers and manufacturers.
That's interesting because UK vehicles generally rank very low in owner satisfaction and require constant repairs. Scotland is the poorest area of the UK.
@@andyjones2261 I got very annoyed at the last RV shows I've been to. These days it's either a massive 5th wheel or 13 foot teardrop. The 3000-3500 lbs 20 footers aren;t being placed before potential customers.
Not only the price of the units but the cost if fuel and the cost of these parks and their entrance fees . The current administration is completely against the RV industry as these vehicles tend to be gas guzzlers and in order to save gas you have to reduce weight and that means more plastic and aluminum and less wood and steel in these units. I had a lightweight nomad travel trailer and it was a rolling piece of crap that constantly was having issues. When they built it they didn't seal the vent tubes properly and water poured in and blowed out the flooring and cabinets in the bathroom area . I lost so much money and that was the end of my RVing days .
After watching some of your videos< I would never ,ever buy an R/V.-They are all junk and if it isn't broken now its just a short amount of time before the roof leaks, the sllde won't go out or come back in, the plumbing is leaking, the frame is cracked or flexing, the suspension is falling apart, the floor is sinking, the microwave doesn't work, the walls have mold, the wallpaper is coming off, and this is from 100k to 300k R/V's bought brand new.
We looked for 6 months for a small Class A or Class C motorhome. Wound up finding a 2008 Jayco Grey Hawk 31SS with only 7,100 miles 12 miles away for $35,000. The only things I had to fix was a toilet seal( $20) and replace a faucet cartridge ($8). Generator started right up after minor work on my part (spraying carb jets with carb cleaner). It even had new tires on it. Presently I'm resealing roof seams with Dicor(easy job) and replaced the windshield wipers. Oh I replaced the main TV just because we had an extra one in the house. Class Cs are an incredible value but you have to sift through them and look. Watch the front cab leaks. This one had none. As far as RV problems, yes the workforce is a problem. It's part of the problem. It isn't the whole problem. The workforce today is lazy. Sorry, but it is.
I own a 2005 Born Free. The quality of this unit is off the charts. Have never had a problem with it. The fridge had to be changed but other than that, it’s perfect. The quality difference between it and the new ones is unbelievable.
Check out Northwood RV and Outdoors RV, both based in LaGrande, OR. They both are independent RV manufacturers that build their own frames and build quality travel trailers, truck campers, and fifth wheels.
The best quality I've ever seen are Oliver trailers. But they are far too small for many of us. Huge pity, as I would love one, but can't manage their tiny size. 8' wide and another 4" taller and I would own one!!!
I have an 2020 Outdoors 24rks, i didn't look at the price i wanted quality, and i know RVs. Minor expected issues but its definitely solid, i recommend every one look at the Outdoors
Good analogy regarding the US car industry of the 70's-90's. I'm originally from Detroit with family members all working for Ford, GM, and Chrysler. Saw how the Japanese cars just took over market share with quality-built cars to the shock and dismay of car executives. The issue is that they could have always build a good, lasting vehicle, they just saw folks changing cars every 4-5 years so there was no incentive for quality.
I really wish I knew about you last year. I put a $1000 deposit on an Eagle 45’ RV from RV One in concord NC. I decided that was too much for me so I decided on a class c forest River. They said I signed a sales contract so I had to trade the eagle for the class c. It was a used class c. They said that’s the best they can do. Needless to say there were tons of issues with it plus another $10,000 down payment. I literally never used it and no one. I ended up letting the bank take it back because absolutely no one e would help me. I WILL NEVER buy another motorhome. Many years ago I had a provost. It was great. Never had an issue.
WOW BEST INFO EVER AS I CONSIDER BUYING A CLASS B RV EVERY YEAR! I’m going to buy a great Ford Transit and insulate it and put Bouge RV’s as fridges/freezers and add lithium, my pretty dresser and a couple of beds. No cheap high VOC vinyl they call leather. I actually have too much furniture and pre-COVID reclining leather chairs. THANKS SO MUCH!
I have a 2020 travel trailer that for the most part has been decent, however the window in the slideout was leaking water onto the floor unbeknownst to me and the wife. Having two chairs in that spot hid the issue and upon cleaning up this season, I noticed the floor (OSB) was water logged at the back corner. I get OSB for roof decking in a house as mine was built in 2005 and the wood is in great shape, but using anything but marine plywood or a rot resistant plywood in a slide out is crappy. This trailer is an Ultra-lite so there isn't a lot of wood in it (supposedly)...
I’ve purchased and owned two Lance 2285’s, a 2015 and a 2022. The big difference between my two experiences are the folks at Lance. You’re correct, the industry has a serious management problem.
Hey Liz, just another day at the hacienda. Your next story should be about the dreaded word going around the industry right now. Cracked frames or frame flex. Would love to see a tour of Liperts frame division and the difference in construction requirements per manufatures frame for Grand Design, Keystone, Forest River, Dutchman ect. As you know we where really headed toward the Grand Design Momentum when we last meet. But now we are looking at different builders since we keep hearing that each one has there own specifications for there builds. Safe and roads Brian and Cindy, "xtreambydesign with passion"
I just got back from a show and was shocked to see how everything was made so cheaply. I understand making rigs light, but to sacrifice integrity and longevity to lightness is wrong and a rip off. Thanks Liz!
Well all I can tell you is that my old Class A is now permanently parked at a recreation site because even though I am solidly middle-class, fuelling the thing just became too expensive. When your motorhome becomes as expensive to holiday in as hotels, why bother? You can fly to your destination much quicker and stay in decent hotels for the cost of gas.
Sorry to hear that. Don't give up. RV life is super affordable and I've done several videos about how you can camp for low prices. Camp for an average of under $2 a night here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-CiPtWwnHAHk.html Camp for seven months for just $180 TOTAL here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-h5f2KhXOvrY.html Thanks for watching
Liz as far as Manufactures getting mad over your statements. I can only reply that if they had done a better job with what was going out the door . Well there would not be you trying to get them to do what they should have done with they built the motorhome. Most people work hard and save in order to be able to enjoy there later years doing this. For manufactures to become upset that there products do not hold up on the road. Maybe they would build house trailer if they do not know how to build quality motorhome is what I say. Thanks for your time Liz people need you more now than ever.
I equally blame the dealer in most cases for not supporting the buyer when its a warranty debate. Start talking cash and they get much more interested - even though it might take two months...
Good video with many key points. Personally, I INTENSELY dislike the argument in defense of RV manufacturers that RVs are "rolling earthquakes on wheels". RV engineers should be building them to account for life on and off the highway. Can you imagine if this argument was used in the aviation industry? "The plane crashed due to turbulence....get over it"
Miss Liz nailed it!! It's not the workers it is management. So correct. I had a boating buddy that upgraded to a new 25 foot family cruiser. We did one of our weekends up the the Apostle Islands in Lake Superior. After we got them off the trailers we headed out to one of the islands. Now granted it was a little lumpy on the lake but that means you go slow. The boat might rock and roll but no hard jolts. We got to the island and he opened his cabin door and his galley assemble had totally come off the wall. If I remember correctly there was only six small screws holding it on. That is not workers that is management. Thanks for the update on what you have been doing. Looks like a fun place. Congrats on 110!!
You apply for the job then don’t lie saying u can do the job. Or is it u apply for the job and are being told they will train u on the job but don’t? Which is it? 🤔🍻
Thanks for this Liz! You may have come across those, even with buying new, where a problem arises, and the dealer says 'we can get you to arrive in about 3 months, as we are all backed up', where even with that, you unit then sits for weeks or months before they get TO it! Or, like in my case, where we have a Tiffin Phaeton, and when I inquired about getting in for an issue I was asked if I bought my unit from them, and I said I bought it privately, and they stated they then won't work on it, even though they sell the same brand in new units! So, anything major, I personally have to drive nearly 8 hours from my home just to get to a location I trust and will work on my our rig...that's ridiculous! I've learned to do many of my own 'fix-it's, even doing my own oil changes, filters and grease jobs, both to get it done at a reasonable price along with having it done quickly! We thought of trying a fifth wheel & truck, but with all the problems I hear of fifth wheels, it's now doubtful, so I'll keep our older Class A diesel coach! I've heard good things about 'Brinkley' fifth wheels, but being new to the market these higher end unit's may be no different, so what have you heard?
Lemon laws exist in some states but they find ways to help the dealers, you must be a resident, etc. My Thor Scallawag, I mean Sanctuary was in the shop in a different state so AG office turned down my Lemon Law complaint. Money talks, consumers walks.
I spent my career working in the engineering field. What I am seeing is a decrease in quality across the board. Everywhere I look there are shoddy products with inflated price tags. New homes, appliances, power tools, new vehicles, etc. I heard a theory years ago that while computers and software were going to increase productively there was a downside. Newer products could be modeled to the point where the safety factor could be cut close to zero. Meaning a new model could handle little if any abuse or neglect. Or just fall apart prematurely from normal use. Since I am now retired I like to go to estate sales and look for well maintained older products that were actually designed with a safety factor. Also one cannot not ignore the consolidation of companies under huge corporate umbrellas. It seems like everything is owned by big corporations or hedge funds where stock price and quarterly profits are far more important than quality.
I am a professional mechanic who works in bus fleet maintenance, I do not own an RV, but my parents and a brother have in the past, so I am not a complete stranger to the RV industry. First let me say bravo to Liz for having this channel to educate people. Second, the quality decline is larger than the RV industry, it is affecting the bus industry as well, and I suspect other things too such as the home construction industry too. In the last year I have seen several bush league mistakes on new buses. Simple things like asymmetrical installation of required lights, loose hose clamps, to major things like bellhousing to engine block bolts left finger tight that caused the failure of a flex plate at 3000km, or improperly bled brakes.
Thank you Liz! I’m in Portugal now and seeing so many RV’s from different countries. Most I talk with have no issues and love their RV’s. so yes, competition may force Elkhart into better quality and service. Management is 100% to blame Dealers just as bad to give you an RV full of defects … then let you discover them. You responded to me last fall, but I mentioned we needed some time to actually enjoy our retirement. 3 brand new failed RV’s took a toll on us. Lost camping, sleepless nights and the horror of it all. Not to mention all the money we lost 😔 We’re on RV #4 now. Considering selling it and going in a tent 😳 And want to sue that RV dealer in Ottawa Canada for all the pain they put us through. Our insurance company had 2 inspections on RV #3. They determined it was water logged BEFORE we bought it ! They paid for another RV and are going after the dealer themselves. I’ll make that video for you in April. Everyone… research the dealer and ratings Buy used And try try to get some quality camping in this summer!
My wife and I have owned two RV’s, a 2013 travel trailer and a 2019 Class C Entegra Esteem. The Esteem was a well built coach. We sold it last year to a couple who were specifically looking for a 2019 or older, due to quality issues with new models. We are currently in market for Class B+ on a van chassis. The prices for new / used Class B+ RV’s is outrageous! Based on the prices and quality issues we have decided to wait.
I changed my mind about RVing full - or even part time - after watching yours (and a few others) reality videos a few years back. I knew I didn't have what it takes (lack of mechanical knowledge, the size of my dogs - lol, etc). It seemed like the ideal life until I started watching videos about what it is really like. But I'm still hooked on your videos (the only RV channel I still follow and totally enjoy!) - but I am so grateful I did not buy one when I planned to. But what you are doing to the industry is nothing short of "amazing" (lol - ;-). You are an incredible lady - with a ton of moxie and grit - and I am so impressed with your tenacity: righting the wrongs and shouting from the rooftops about those that still have the right ethics. Amazing!! All the very best!
I am replacing a dometic fridge that is four years old and from day one has never worked period, I troubleshoot this with every possible fix non worked, so now am replacing with a home unit electric only, upon removal I discovered there was supposed to be two bottom screws on the back side…and guess what no screws were installed by the manufacturer….this is exactly what the manufacturers should be bringing their quality back to the build …but I won’t hold my breath.
As always, great info fairly said. Thank you for putting ultimate responsibility on management, so very true on everything. The expose on warranty is eye opening. So much to think about and your input has kept me encouraged and looking forward to the right rig. 💕this series!
Buy a bus conversion diesel pusher. For 30K cash, I bought a 1961 GMC bus converted into a class A coach and drove it across the country. The only bus part that failed so far was the alternator, I bought two new ones just to have a spare. I replaced some old parts here and there but I would drive it anywhere at anytime. I would never buy a Rv, especially a new one. They may look great but they’re complete garbage. I get much respect from all the truckers. That’s just me because I like the vintage bus look with a nice paint job. Good luck to you whatever you prefer.
This kind of thing happens in a lot of industries. When a manufacturer starts raising prices and lowering product quality, it is because they see no long term future in their business. The company has lost interest in maintaining customer loyalty and is only interested in a last cash grab before they are forced to go bankrupt.
I own 2004 Gulfstream BT Cruiser. The original B plus motorhome on E 450 chassis V10 It’s always been well maintained and garaged. With solid oak cabinets not just doors the entire cabinets I did interior updates on upgrading new shower in bathroom and added all leather and can seats.I installed real hardwood heated floors. I am a retired general contractor so this work is easy for me I actually love updating my coach but it starts by Gulfstream giving it a great base to add to But she never leaked never fell apart really looks like new still. I do keep it spotless in and out even on the road. We go to RV shows to see how they hold up to our 2004. It’s a joke. Ours still looks better We love or 28 ft queen bed 1 slide out couch unit. I’ll die before this RV dies and will live on by my adult children and grand children. It’s all cheap crap on frames then don’t seem to hold up as in Grand Design flexing frames The Industry does not care and people keep buying the crap. Liz you’re correct. I think Camping World has diminished the RV industry in every way. 😢
We bought a Thor Gemini 2023 & I can tell you the the screw found in the plumbing pipes.. The drawers fell off, one of the window shades fell off too FIRED THE UPPER MGMT FOR THE POOR WORK PERFORMED IN THE BUILD OF IT ! In addition in Sept 2023 FORD deleted the auto start/stop function. That angry me a lot.
As the owner of a 2020 Dutchmen toy hauler. I have found so many issues. I believe the workers are under so much pressure to get these rigs out the door fast they are not given the time to fix minor issues that come up correctly and end up patching things up on the fly. I love the layout in my rig but every time I turn around there is obviously corners that have been cut.
Maybe some will disagree BUT being the owner of a 4th Toyota, the business model Toyota uses, means you get an excellent product. Like any auto maker when an "ALL NEW" redesigned model comes out, yes there will be some probelms, even mighty Toyota is not immune BUT give Toyota the 2nd or 3rd year and that model will be nearly bullet proof. I am not kidding, one FORD TAURUS cost my wife and I more in repairs than 4 Toyotas combined. So, why cant the RV industry use the Toyota model of continuous improvement???? I have read comments from other you tubers who worked for Toyota...you cannot believe how dedicated the brand is to achieving the highest quality. I know from owning 4 of them. My Tacoma and Tundra are two of the best trucks i have ever owned. Mostly, its just maintenance. Tbe stupid things rarely break. BTW....I love your channel...keep doing what you do.
Thanks for your support, Mike! And I agree with Toyota's continuous improvement business model. They also empower their employees to improve the production process. I toured the Toyota Plant in Kentucky twice, very impressive!
What’s more important as a person who’s looking to service the rv community. Being a RV tech or is there more of a demand for rv inspector’s. I’m starting a business doing home and rv environmental inspection and I want to add in more service. Thank you.
Execs get raises and bonuses based on fractional overhead reductions. Gambler ("investors") excitement is the main goal. All else is profit reduction, even sales due to the net cost to deliver.
Then when you live in full time they want you to up root take your rv and take to a dealer THEN you have to stay in hotel while your warranty work is being done because the warranty doesn’t cover hotels .
Yes, that's very hard. Grand Design, Alliance and others are very friendly to fulltimers. I had parts sent to me directly from GD and they reimbursed me for a mobile RV tech. Thanks for watching.
Our slides are leaking water when it rains . Something is wrong.Keystone says you must bring into a rv shop so they can diagnose what the problem is . When you are living full time in campground not traveling around
Liz you are amazing, I love these videos because one day I'll be in a RV traveling,my sister and her husband enjoy the videos to, hope your staying safe out there!
I’m due for an upgrade RV. I have often said the people that design these should try staying in them. I think many interior layouts are poorly thought out.
Quality Control is so important. There should be a certification process that manufacturers have to go through in order to get a certification of quality. If that was in place, consumers could look for that seal of quality when looking for a RV. There may be one in place now, but it is a worthless certification if the product is inferior.
It’s not just RVS , it’s a general accepted theory that maximizing profits rein supreme It’s in the housing industry, the food we buy with concaved packaging to reduced the amount sold but gives the illusion the product is the same size , it’s common in everything , nothing is made to last anymore
Poor quality = greed. Bought a $250,000 Monaco Knight 2005. In 500 miles oil light told me it was 2 quarts low. Nice cameras left and right but monitor failed in under 1,000 miles. In under 1,500 miles gears to retrack slides stripped. Got rid of it in less than six months. Greed = poor quality
Quality Assurrance. The Worker cannot inspect their own work. You need a separate department to "inspect-test-fix-certify" before it ships out. I served 20 years in US Navy Aviation and a few years in manufacturing.
This reminds me of the appliance industry of the 1970s-mid 1980s. The quality greatly increased in the late 1980s. NOW do to Federal regulations they are trying to keeping up. Because of the regulations the dependability falters. Then the perception seems Greed, they don't care etc... So watch out for asking Government to come in. It's the customers to make the decisions!! Problem then is HOW to get the information out to the prospective future customers. Keep up the good work!!! Very interesting.
I remember when Toyota made small RVs. If this keeps up, Toyota might start making them again. That's what this industry needs, a disruptor like Toyota. Nothing forces quality like competition.
Real good video Liz ! I do think they are pleasing the investors and not the customers buying a RV . It’s going to take a long time to fix the RV industry if ever! Oh well , people keep buying junk .Thanks Liz 😁
It’s becoming common knowledge that Mfg’s ship new RV’s with a multitude of flaws with the intention of making it the dealers problem. Then if you complain the dealer tell you to bring it in and they park it on a back lot and see how long you can wait.
It's simple. The things have to be built like a tank or not built at all. I was a semi tractor trailer driver for ten years, 64 hours a week, non-stop. Including towing 53 foot shipping container chassis and intermodal chassis. These RVs recently are pure 100% junk construction.
It’s really not complicated. RVs are junk. When everyone demands their rv looks like mini version of a million dollar home inside, 40’ long and only weighs 6500 lbs newsflash. It’s junk. RVs are completely custom and built as light and cheap as possible. They change so much year to year there’s no trial and error period. Also when you buy one expect a huge surge of problems right from the start. Warranty issues. Have fun bring it back and forth to the dealer to have more cheap parts put in. Also consider manufacturers know the majority don’t keep their rv more than a few years and either upgrade or get out all together.
I worked for a supplier to the RV industry. As far as workers, we would have a career fair, and get about 38 - 40 interviews from applications. We would “hire” 12 people. By the time we drug tested, 4 would pass. Maybe 2 would start on the first day. This was in the Nappanee, IN area, which is near Elkhart. We weren’t the highest pay in the area, and this hurt us. We had an excellent quality product, and it was used in quite a bit of RV manufacturers. I went to a few RV assembly plants. They were hastily put together, and there didn’t seem to be a focus on quality or craftsmanship. When I went, in the 2016-2017 timeframe, there weren’t many Amish working there. They tended to work in the high-end manufacturers. Hard workers. If I remember correctly, to get Amish labor, you had to have an intermediary (in laymen’s terms, a pimp), and they weren’t cheap.
I’m not letting the workers off That easy . . There is no reason screws/bolts are forgotten or not put in right, sealant missing, etc. pride in Work!! Even if mngmt is trying to push units out the door! Training . . Training properly. And yes every unit should have a full inspection/all systems tested before leaving . . There’s also major issues with dealerships . .
Agree with u Joy. Staples in excessive as half missing the intended target area, window valances installed crooked n not centred, nails or screws put in sideways, glued on trim with two dabs of glue, plumbing holes literally fist punched. Trim cut to short, Roof membranes with air bubbles because of improper glueing…And I could go on, n on, sometimes the way the shoddy workmanship is I sware it’s 16 yr olds wanting to earn a buck for next Friday n r handed a tool n told to just go at it 🙄. Not saying all RV manufactures, but now a days, way too many. 🍻
Yes, I agree there should be pride in your work. But there is so much junk going out the door that these workers need to be retrained or fired. Shame on the companies for letting junk leave the factory. Thanks for watching.
The earthquake argument is null, if the industry can make a tornado proof house in Florida and earthquake proof homes in California. Then the Rv industry can make rigs with real suspension and build quality. And the contract people sign are b.s. with regards to repairing
I used to work in a modular building business for a manufacturer. The most conscientious workers and those with the most pride in doing a good job were our Mexican workers hands down. I won’t say which were the sloppiest or laziest but it for sure wasn’t those of Hispanic or Mexican descent or first generation immigrants. I am white so I am not playing favorites. That was my experience. What determines a good company versus a bad company starts at the top and ends at the top. They set the standards and the culture of the company. The other decline in the RV, Boating, Sailing, Flying Industries is the great wage gap between wages and the cost of entry. The same goes for sport fishing and big game hunting. Wages are too low and the cost of entry, equipment, guides, outfitters etc is too high in relation to wages. With the stagflation we are now experiencing I foresee a day in the not too distant future where the boomers with the most money who have benefited the most from wage increases, home equity increases will age out or no longer be able to pursue these lifestyles and hobbies and won’t be able to sell these toys for what they have into them. It’s a very sad state of affairs. Go to an off-road, fishing, boating, RV, Air show and look at the demographic of the owners and it will tell you all you need to know about the demise of these pursuits.
