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This is super helpful. Question: I'm trying to figure out if I need to replace my swivel. My bar stool fell over and some of the beads - about 6 - fell out. Can life proceed as normal or do I need to address this? Any idea? Thanks much. Happy to find the video incase I do need to address this. Thanks again.
Hi there! If the ball bearings are able to fall out between the plates, the structure of the center rivet, which holds the top and bottom plates tightly together, has been compromised, creating a varying gap, and the issue will get worse. While it won't become a huge, sudden problem, it will result in needing to be replaced, eventually!
What I need to know is how to install a Caster onto a stem that is already in the freaking chair. My stem is already in the chair. I just need to know how to install a Caster onto a stem that is already in the freaking chair. There's nothing I can find on the internet that tells me how to do that. Can somebody please help me?
The stem likely broke off the caster body and needs to be removed using vice grips and a STRAIGHT (perpendicular to base) pulling motion. If you have more trouble, send us some photos to customerservice@chairpartsonline.com
Thank you so much for the tips. Oh my goodness -- I really didn't think I was going to be able to take it off with my chair. I'm a strong guy overall, and what did for was spraying it with wd-40 twice, and then using the wrench multiple times getting as good of leverage and pulling as much force into as I could. Good luck to anyone else with issues. Hopefully my comment might help. If you aren't strong you may need someone who is strong to help unless you have some really specialized tools.
This video is awesome and simple. Thank you. That wiggle method worked great. I thought they would never come out. I was using some pliers but the wiggle and pull method worked great.
This is a pretty uncommon issue, but you did the right thing. Sometimes if the clip is too tight it means there's a piece of old hardware stuck in the grease in the end of the column which will need to be removed first (pound the column, open end down, on a magazine or something similar until the extra washer falls out). While uncommon, it can be an issue. In that case, though, no washer would fit at all. Sometimes chairs like the Aeron require a thinner washer, and you nailed it with the thinner washer!
Thanks, just had to make sure I was on the right track. I needed some wd40 to get things moving. I just replaced the whole tilt mechanism plate thing on my la-z-boy office chair. Mine was wrecked; wobbly, leaning to one side. Bought a suitable generic replacement from amazon, a heavy duty one. It's fantastic, stable; even more than when the chair was brand new. I thought I was going to have to buy a new chair. I didn't know these parts were generic enough to be replaced. I also bought a fabric chair cover to cover the disgusting peeling bonded leather back, seat, and arms. The cover bungies and zippers on. Not bad considering the lazboy otherwise still has nice cushions and is functional. Just had to fix the lean and cover the ugly. This chair is going on like 6-7 years for me now.
Nice! Good work, friend! Way to keep your chair out of the landfill! Our S2979-HD supports 500 pounds and is the best on the market: www.chairpartsonline.com/premium-heavy-duty-replacement-chair-tilt-mechanism-6-x-10-2-free-shipping-s2979-hd/ Thanks for your comment. We appreciate your business!
Yeah, things get crazy quickly haha. If you get stuck, email us: customerservice@chairpartsonline.com. We understand the chaos, and we're here to help :)
Thank you for your video Yes, I have been sitting on my chair for years and tried to replace the cylinder which had become dysfunctional. Getting the base off was not too difficult but still raised a sweat hammering away to loosen it. But it came off eventually. Getting the cylinder off the chair mechanism was a different story, as it was a complete horror to get off. I tried a few of the simple things suggested elsewhere but it just would not budge, even using WD and a vise grip and all the power I could muster short of giving myself a hernia or rupturing a blood vessel. I followed the suggestions you made and improvised , and after just a few attempts, it eventually came off. Installing the new cylinder was easy and all is now well. Thanks again.
It doesn't need to be sticking out very far to install the hardware. If it's pressed ALL the way in, the cylinder seals are bad and the cylinder will need to be replaced. You can find those here: www.chairpartsonline.com/gas-lift-cylinders/ You only need around 1" sticking out to install the hardware. Hopefully yours is still in good shape! If not, you can find our measuring guide here: www.chairpartsonline.com/measure-gas-cylinder/ Let us know if you need help at customerservice@chairpartsonline.com!
Just a piece of advice, have a look in the cylinder for loose parts as they can contribute to making clunky noises etc, I had to use degreaser because it was stuck with grease on the inside.
Hey there, is there a video or guidance available for removing the 2” Column in first place? I bought the clip/hardware kit, but my 2” Column is still connected to the inner piston and I don’t see how to remove it so I can follow these instructions in order.
Apologies for the delayed response, but we'll reply to help others facing this in the future. The 2" column will stay wedged in the base once the clip is removed and the column pulled off the piston. The column does not need to be removed from the base legs to replace the hardware. It's only shown removed for visual reference. While it's a little more cumbersome to replace the hardware while the column still installed in the legs, it's less hassle than removing the column from the legs first - just to reinstall it. Simply move the base legs containing the column to remove and install from there. So, instead of removing the column, you remove the column with the base attached. And instead of installing the column, you install the column with the base attached. The process is the same, there is just more to move since you're moving the legs and the column together. Need more help? Email customerservice@chairpartsonline.com
This chair was fairly easy to put together, the instructions were clear and I was about to follow along with no issues at all. It took me about 20 minutes to assemble. ru-vid.comUgkx5hPALGI87E991DRmXev8PUFJGrrRcONS I did stuff the back of the chair with a pillow so it wouldn’t be so hollow after taking all the pieces out but that’s just a personal preference. I also added a pillow for lumbar support because although this is a great chair and is comfortable, it’s not necessarily the best if you’re sitting 10+ hrs a day wfh but in all honesty for the price, I didn’t mind at all. It looks great in my space and easily adjusts the height when needed.
Did measure it, but it's not exact. Is it alright if the measurements are fractions of an inch or 1-2 cm off? I'm being really exact here, but I don't know what the size difference is between the next largest or next smallest chair plate I could buy.
Welp, done everything on this video and the cylinder still wont come out. I really dont want to either damage the mechanism or spend money on a specialized tool that I'll never use again.
Agree. Those tools are so wasteful. Patience is the move here. Do the WD-40 soak and pound. Sometimes we have to leave them when it gets too annoying and just give them a WHACK every time we walk by. It will come out eventually.
When the mechanism is wobbly, sometimes the issue may be that the thin collar around the mechanism is broken at the weld. In that case, use a flathead screwdriver, holding parallel to the cylinder and gently and carefully tap the end with a hammer, moving around the collar, to pop the collar off over the button end. Slow, gentle, and steady on this one!
I am having the reverse problem.. the cylindar won't come apart from my wheel base... I removed the inner cylender and I am just going to replace that...
We do have a few piston only options on our website. Just be sure it's within a 1/2" of the original size: www.chairpartsonline.com/gas-lift-cylinders/
excellent video!! the very last tip (take mechanism off, wd-40 where the cylinder is flush with the mechanism, and hammer the plate repeatedly) was what worked best for me - since i didn't have a suitable pipe wrench handy, and all the ones we had at home just kept scratching the metal. the only thing i'd add for the last step is to hammer over a towel/cushion so that you don't damage your table when the seat mechanism falls off of the cylinder :)
Removing the clip isn't necessary if you're just replacing the base. In fact, it causes a lot of headache because then the cylinder becomes disassembled. We don't recommend removing the clip :)
Thank You!!! We were at our wit's end. Both ends were stuck good. I bought a gaming chair used for $20. Thought I got a great deal, but the gas cylinder was shot. Since all the screws were stripped on the chair base and there were dings all over both parts, I'm thinking the owner tried to do the same thing we did, and when nothing would come off, he sold it to me, the sucker. Ha! Thanks to your video, we won the war. It took a whole lot of work, WD40, and a mini sledgehammer, but it was finally defeated! We were worried because we couldn't remove the base like so many here said worked due to those stripped screws. But a lot of patience, not giving up, and following most of your instructions did the trick! Who's the sucker now?! A $15 gas cylinder, a lot of elbow grease, and $20 got me a $140 gaming chair!
Don't have a mallet. I tried with a hammer with some cloth to mitigate damage, seat plate still won't detach. Am I not using enough force or do I need to buy a mallet? I feel like I'm swinging fairly hard, can swing harder but I'm afraid I'd damage some parts.
We recommend swinging as hard as feasible on the parts you're replacing since damage won't matter. The gas cylinder contains high pressure so just be careful not to hit the 1" portion near the button as that's dangerous. Wear all necessary protection.
