I hate when people pull experience bull on me. Frankly, it's an insult to my education and reasonable intelligence to tell me I can't be right or have good judgment purely because I have low experience in a field.
As LPL explains, there's no reason to assume this locksmith sucks at the technical aspects of his job: picking disc-detainer cores is not a normal thing to do. However, he certainly sucks at the customer service aspects of his job.
@@matthewmcewen1 It's an insult to you when somebody who's experienced knows more than you, who are inexperienced? Buuuuh? OK, if all you mean is "I hate it when people tell me that they know better than me and won't explain", then that's fine, but that's not what you wrote.
Yeah, me too. Maybe he just never bothered. To be fair to the locksmith, it's really much more of a job than just picking. They make their living installing, replacing and servicing. The guy who comes to grind off your lock is making a housecall, and $75 sounds like a going rate. He's bonded and licensed, so a cop can't mosey up and accuse him of a crime. It costs him money to stay in business. This particular guy maybe took things a little personally, the way a doctor would with a patient who keeps looking up stuff on the internet and assuming he knows more than he does.
@@markuswx1322Service guys, in general, get tired of people who have higher than reasonable expectations, based on what the customers have seen or read online, (mis)information from friends, family, or the random guy on the neighboring barstool. As a guy who's made a career of service trades, I appreciate your insightful commentary.
@@markuswx1322 Maybe the lock owner never had the heart to show this video to the original locksmith. Prolly figured he'd jump off a bridge in despair.
@@markuswx1322I mean if the owner of the bike is present I don't think it matters if the guy cutting the lock is a locksmith or your buddy with a grinder
I'd be a bit suspicious if he started off with the lock already out of the wrapping. People might say that he must've done something to the lock before recording the video (though that's a bit of a stretch, of course).
@@mikeekim242 that reminds me of a story about when my grandfather was a boy. He saw an ad in a paper: "How to carve and whittle without cutting yourself. Find out how for only .25!" He sent the quarter and got a little piece of paper in the mail that simply read, "Cut away from yourself." I'm sure there were a few more words but that was basically it.
I'll never forget the time I cut my finger with a box cutter, bandaged it up, and less than an hour later, sliced the bandage because I did the same thing. The second lesson stuck.
Nah, that locksmith destroyed his own rep, LPL gave a great reason as to why most locksmiths can't do it, we only laugh at it because of how arrogant the guy was when talking to his customer. Service industry 101 never badmouth a peer or competing business, especially to a customer. Even if that business is horrible you can still come off as unprofessional and petty.
@@cych2769 The letter seemed to imply that it was a rather common occurrence for the locksmith to be compared to LPL and other similar locksmiths. He may have been unprofessional when talking to the writer of the letter, but wouldn't you eventually get tired of people comparing you to others who are able to do things that you can't? Especially when they have only ever seen such things online rather than in the real world? If my job consisted of me getting told by people "oh but this guy online is better than you..." over and over by my customers, I would be rather worn down by it.
I'm reminded of a quote (I think from the movie _Lean On Me_ ), something like, "You don't have 25 years of experience! You've had the same year of experience 25 times over!"
Dude lmao, I was waiting for him to be confident enough to describe everything he does while he does it, but tbh it was scarier when he went dead silent throughout the picking process
Anytime you see someone who knows what they're doing suddenly go silent while doing that thing, you know they mean business. I'm not personally sure entirely what that's like, but I have friends who will sit there and suddenly get anxious when I stop talking in the middle of a game. I've done this in shooter games and watched my friends actively avoid me because they know that they no longer stand a chance 😅
well, he was trying to race against the clock, he probably didn't want to use more time trying to describe what he was doing. And he's already made several Kryptonite bike lock videos anyway.
Honestly you can kind of tell what the hell he was doing anyway. He slipped the flat one in and popped open into hickey, then he put the tea bar looking thing in there and twisted the backend until the tumblers clicked.
Generally, when you call a locksmith, the goal is to get past whatever lock is present rather than preserve the lock. Drills/grinders generally do a pretty good job of accomplishing this goal as a lot of customers just want to get into the thing and replace the lock later. Non destructive is definitely preferred, but if you can't open your door and the guy you called out pulls up with a drill, I think a lot of people are gonna shrug and just get a replacement lock.
@@warnertesla8297 Malcolm getting his refund would be a pain in the ass at the best of times, but this was supposed to be impossible. The locksmith was so certain the lock was impossible to beat and it was picked in a ridiculously short time by the guy he called the "worst offender" of spreading lockpicking lies. He wasn't just wrong, he was laughably wrong. It's irony.
I bought a used European car and needed an extra key so I went to this elaborate locksmith shop and he couldn't help me. I went to the local hardware store and he came close (sort of), he could cut a key for a Porsche 928 and mine was Italian. One day I was at the bank and when I went to my car in the car park there was a mobile locksmith van. I thought no way he's going to have one but I've learnt over the years it pays to ask and so I did, eureka! Miracle of miracles he cut me a key on the spot. Better still I was able to test it immediately incase it needed refining but it worked first time. That was 25 years ago and I still think about it to put a smile on my face, God bless him.
The fact that the locksmith had seen - or at least was completely aware of - your channel, makes me wonder why he wasn't more curious about the tools that are demonstrated. Seems like a bit of a shame he couldn't get a bit more into it and develop his skills
Especially that the tool is not hard to learn at a basic level. Nobody will be picking with it in 20-some seconds after just an hour or less of practice, say. But even a 5- or 10-minute job would be fine as a once-in-a-while thing. Not everyone’s hobby is the same as their job.
Most locksmiths aren't going to devote a significant amount of time learning about how to pick every lock or devote space/money to carrying around a large amount of specialized tools. Especially when they can just reliably destroy the lock and move on to their next job.
@@BriBCGthere isn’t that many special locks or tools to pick those locks a small handbag could carry everything you would need and more and it wouldn’t be inconvenient or heavy if your jobs to get a lock off but all you can do is cut it that job shouldn’t exist given most people have an angle grinder or a friend who has one but if you know how to pick it suddenly that’s a rarer skill set that has a reason to be worthy of a job
customers may see lockpicking as part of a locksmiths job, but a lot of places dont want their techs to pick or at the very least spend minimal time picking because it is significantly more cost efficient to destroy the old one and sell a new one. they are businesses first, and services second.
To add to this, I think it's great that LPL paused to state that he doesn't fault locksmiths since they probably don't have this particular tool in their kit nor a professional knowledge of Kryptonite bike locks, meaning the real test is of the integrity of the locksmith in question.
@Flamestripe03 but the thing is they aint self-proclaimed they do have the lockssmith education. But then again its in usa and you are kinda lacking in the education part (at least in some aspects and that are availabel/affordable to the general population )
That dude definitely got owned, but you are right about one thing the most: that dude ain't getting his money back from that locksmith. I wouldn't be surprised if his number will go straight to a automated message haha
I love when he does these challenges, he hasn’t even opened the package yet, and there is less time left in the video than the challenger has asked for. You already know the outcome. Beautiful.
"Beating two minutes and 14 seconds did not pose a significant challenge. In fact, I suspect it's far less of a challenge than Malcolm will have trying to get his money back from the locksmith" PRICELESS!! 😂😂😂😂
To be fair, you don't need to spend $1M for a disc detainer pick. There are options out there other than the Pick That Bosnian Bill and I Made for disc detainers. That one just happens to be one of the best R&D'd ones, for obvious reasons.
But that tool is now available for like $35 dollars now. They gave the rights to a company to mass produce it so long as it was affordable. He did a video about it a while back.
Not how that sort of billing works...most businesses charge you by the hour, some by half an hour, and that starts the moment the timer starts ticking, so even if I take 10 seconds, I'm billing you an hour, and this is not taking into account the traveling costs and tools, and if I had to guess, even if he took 24 hours to do the job, he would still charge that amount. Also I would suspect that this type of work doesn't happen that frequently, so competition is going to be low as well, increasing the price...so yeah, probably $75/hour to cut a lock.
No. He have to receive call first which not all of them ends in sale, drive there, establish what's going on, prepare and bring tools, talk with client and drove back. I guess total like 40-60 minutes, 30 minutes per job which will be lucky if so. So $150 per hour maximum but he as well might not have any job or just one a day. You don't understand making a business at all.
Being a locksmith myself I can whole heartedly say I don't carry the right tools to picks this lock open and usually go for the easier route of cutting a lock open. That said I don't know if wouldve gotten irritated at the prospect of someone being able to pick this. Case in point. This video
I would understand why some people in the replies of the comments would defend the locksmith for not having the necessary tools for the job if he admitted it or admitted that he doesn't know entirely about all the different types of lockpicks, but he didn't and became arrogant so...
And now this is his second most viewed video, and the locksmith is probably somewhere hoping profusely that his name never gets to the public, while desperately learning new lockpicking skills, so that no one can easily detect him
I am since over 30 years in IT, 25 of which i spent as a security expert, and every RU-vidr knows covering this subject knows jack sh.... Ohhh wait, why am i still learning on a daily basis and why do i still read up on every topic, watch every video of selected channels? Truly, just because you are in a job for a very long time, it does not mean that you are the expert and that there is nothing new to learn every day. You can even learn from people that are working only for a short time in this job. Never underestimate the power of experience and experience does not take decades to be valuable.
Yeah, for over century, pretty much any job is going to require adapting to the times. A lot of oldtimers in various professions don't like that, but it's the reality of business after the Industrial Revolution. Industries change, as new products come out or new methods are discovered. The rate of change may vary, but pretty much all of them are going to require learning something new within the first decade, if not few years.
@@brianfhunter same lol I thought this was a new video but then when he burned the guy so badly I realized I had already seen this smackdown before, turns out it's 9mo old! Still equally entertaining as the first time
Him bringing up how long he has been in business was probably in same vain as an incompetent old mechanic who refuses to learn anything post 1994 saying the same shit to devalue someone who actually knows what the fuck he is talking about
i guess is to late for me,i even tried this, but i don't have good tools or experience. basically, i work with paperclips and pretty much any small thin item. i have only picked small broken/ damaged mailbox tumbler, that basically i can pick with a zip tie or tiny scissors.
This, to me, is a classic in your vast video collection. The way you settle the scores with that fantastically dry closing remark. The true challenge here is how to formulate the compliments you earn. This is YT at its best, it still is.
Saying "You ain't shit" means "you are not shit" which is opposite to what Lockpicking Lawyer is implying. "You are shit" is the correct phrase for what LPL is implying about the other locksmith.
@@bunnyhop4938 It's street slang. You can't put logic to that. It's like when people say " I am the shit". They are implying they are the real deal basically. You aint shit, you aint the real deal.
That grip towards the thumb is very typical in both carving and cooking (particularly when using a paring knife) and gives excellent control of both edge orientation and depth of cut while also providing good leverage as you're using strength very local to the cut . The real danger comes when using a forehand grip (which uses larger arm and shoulder muscles further from the hand) and not being aware of body parts behind the piece being cut. A slipped forehand cut pushing away can swing wildly out of control and strike in particular the other arm, the legs, or a close bystander.
A quick google search shows results for that tool in the 10$ range. not sure of the quality of said tools, but if it can be had for that cheap I don't really think there is much of an excuse for a "professional" to not have one. Especially when they are charging you 75$ for the service of buying a new lock as well. if you have a spare key at home cheaper to call a friend or get a uber home than the locksmith seeing as again that bike lock is around 60$ so this hole thing cost him around 135$.
At first sight it is, but: Here in Germany you can expect costs of at least 20$ for the journey. Rather more most of the time, depending on the location and distance they have to travel. The working time starts as soon as he is at the customer. So his total effort, with the discussion about the lock picking etc. will surely be at least 15 minutes. Locksmiths are still relatively expensive, but you have to remember that the bill is certainly not just these 2.5 minutes. If he was there for half an hour and we calculate travel of 20$, then the hour of work costs about 110$, which is not a very high price, no matter in what profession.
No, it's not crazy. That $75 paid for the fuel to get there, helped to offset the investment in the grinder, offset the cost of the service truck (plus tags, taxes, and insurance), offset the cost of licensing and bonding, offset the cost of that locksmiths other operating expenses, and MAYBE there was enough money left over after all of that to actually compensate the man for his time. Even 3 years ago, $75 was rather inexpensive. It would be a damn good bargain, in today's economic climate. That's the problem with service work. Nobody considers what it costs to operate a business. If you don't want to pay for the work to be done, figure out how to fix your problems by yourself. If you want to farm out your problem solving, expect to pay for it. And, when you fork over that cash, stroke that check, or run that card, remember the pain of trading that money for expensive work, and maybe don't vote for the politicians who place high financial burdens on businesses.
@@magnificenthonky That $75 could've bought a grinder, an inverter, and rented the damn truck to use for the call. When people hire *locksmiths* they expect *locksmiths* not *hacksmiths*
@@InfernosReaper Obviously, you've never rented a vehicle, run a business, or purchased quality, commercial grade tools. If you had, you'd know that, realistically, $75 wouldn't cover any of that. Especially not a truck rental. People expect a lot of things, when they call for a service. It's not uncommon for those expectations to be unrealistic. This specific bike lock, for example- to defeat that lock, in a nondestructive way, you need a special tool. You also need to know that the lock-type and the special tool exist, and you need to know how to use the tool. Most locksmiths deal with common house locks, common safes, common commercial locks, and vehicle entry. Weird ass locks, designed to secure toys, are not going to be in the wheelhouse of the average locksmith. It's silly to expect that of them, if you think about it. How many of those toy locks do you reckon locksmiths encounter? One or two, every decade? There's no reason to expect that they'd put forth the money to buy the tool (which only exists because LPL and Bosnian Bill invented it, and it's probably not in inventory at the average Locksmith Supply Warehouse.), buy two or three overpriced locks on which to practice using the special tool, and then spend all the extra time it takes to learn the tool. A tool that, again, would almost never get used. Nah, if you need to defeat some weird ass, uncommon lock, expect a grinder. And, at this point, expect that grinder to cost about $120, with the rabid inflation of this modern era. Expectation of anything better is ridiculous.
@@liberationwasalie2982 Did you know that BS "facts" on the internet are the 3rd most common cause for cancer? That surname dates back to the days before surnames were inherited and refers to general metalworking smiths.
This what the youngsters would call a "clap back" not so much at malcom but at the lock smith cause aint no shame an not being able to do it, but not asking for help or having the right tools or an over inflated sense of self... these are other issues.
I must say despite how fast he opened that lock and as fast as he did it. I imagine it took this guy a really long time to learn all the different mechanisms that are out there and the tools that are required to open them. Not discrediting his skill at all actually the opposite. Really unique skillset man such a unique mind to tackle the some these complexities.
thats me doing body work on people's cars like cutting out the back trunk panel for their stereo system. I don't argue and let them draw with the marker where to cut.
Great job, we just had two locks picked and the guy charged us $220.00. My mother passed away and no one knew where keys were located for her house. Your work very impressive.
@@everynameimakeiscringe8641 You're right, but I think what they meant is that by the time LPL mentioned how long it took, there clearly wasn't that much time left.
Can’t even get a locksmith to show up for $75 in Australia, and they use destructive methods to up sell. It’s cheaper to smash/cut your way in and replace the lock. Can’t even get a lock barrel keyed for less than the lock is worth!
A quick Google search shows that a cheap angle grinder can be bought for as little as £19.99 here in the UK. Throw in a few quid for a cutting disk and you could throw the lot in the trash afterwards and still turn a profit.
I love how LPL does this. He doesn't make claims or brag or put down the locksmith. He just takes the challenge and opens the lock. Let the facts stand for themselves.
_"First I'm using a turning tool to rotate the discs as far as they will go. Then I will use the pick Bosnian Bill and I made, and tension on the first disc. Let's get started.. nothing on 2, little click on 3, 4 is binding, nothing on 5. Back to the beginning, 2, we got a click out of him, nothing on 3, 4, a click out of 5 and we've got it open."_
I work customer service and the amount of times I’ve heard people condescendingly tell me “I’ve been doing this for 40 years!” And then be completely and obviously wrong is mind boggling so I’m not even remotely surprised that you were able to do this
as a kid my grandad always said locks are great but they are just to keep honest people honest. A real thief will always know how to get past a lock. I added to it locks are really made to keep kids out of trouble.
I doubt he will due to the fact he already knew who the youtuber was and clearly is jealous of his skill. Would be nice to know he paid but I've dealt with people like this and can almost guarantee he will watch and immediately say "nope he cheated see the band aid he already cut himself opening the lock and taped it back up"
LPL: "We timed him cutting my lock; It took him 2 minutes and 14 seconds." Me realizing that there was less time than 2'14" left in the video when he started picking the lock: not like this, the man has a family!
@@legros731 might have just had a crappy grinder, besides, they use decently high quality steel and a few other methods to keep this stuff from just being a quick easy grind job
@@zonkeymaker Thats also a good point, seeing as its a *bike* lock it likely was, possibly in a bike rack, and at the very least close to spokes/brake lines you dont want cut
"Don't blame the locksmith for not being able to pick this because it's difficult and requires very specific tools, but hold my beer while I knock this bet out of the park" That response is absolutely legendary
now that I read it again, it felt like "Don't blame the locksmith for not having the tools and skills after 25 years of locksmithing, just give me a moment to lockpick this lock open"
@@Antonin1738 there are many different kinds of locks that require different kinds of tools. You can't expect every locksmith to have every possible tool for every possible lock at hand. Just like with cars not every mechanic has every tool to repair every kind of car.
For 75 bucks he could have bought a cheap grinder, destroyed his own lock, not make an arse of himself on a public platform and come out of it all with a grinder for future lock/chain/cable cutting!
For less than $75 he could have purchased his own grinder to cut the lock and would still have the tool. Why pay anyone anything for this service when it's too easy to do it yourself for less money?
Man I hate those kind of older people, they think just because they have spent a decade or two doing something they think no one can do better than them especially someone from them bloody youtubes.
All your videos have made me feel uncertain and anxious, but now I finally feel some joy. I smiled when I heard your last words. Obviously not at the fact that he probably won't get his USD75 back.
![[1147] Locksmith Says My Videos Are BS... Loses $75 (Maybe)](/img/logo.svg){kind=logo}
