I am running trident almost from the day it came out. No maintenance, not ones. Just taking card it and do a bit of cleaning myself. It is a good product.
@@nickolasjanson2654 wish I had the same luck. Mine needed to be replaced through their program after 14 months. That one is now stuck in an initialization loop6 months later.. I clean the hoses, that part is fine but i can’t make the software work. Hard resets all that, didn’t work. I wish it worked with some simple maintenance on the tubing, like blowing them clean, but include a tool to do that instead of forcing costly repair processes and shipping. And provide better replacements instead of poorly refurbished units
@@stephenmcgauley I have the same issue: I just took a Trident out of the box and it failed before giving me a single reading. Had it sitting in the box for so long before putting it in service (13 months) that it’s out of warranty. Crib death with no warranty support. Stuck in the initialization stage and won’t give a single reading. I can’t figure out what’s worst: I’ve likely flushed hundreds of $$ down the drain with a poor product; I have to pay for service on a brand new machine; or that Neptune sells junk and doesn’t seem to mind.
@@nickolasjanson2654 So um... about that.... it's going to be giving you bad readings. There is a reason they say send it in ever 6 months. It's in the instructions.
Its already leaked.. trident NP wondering wat the test interval / reagent cost and such is going to be.. would be a great addition to my "normal" trident
I am assuming that this is either a NO3 PO4 tester or a full blown multi parameter tester to go up against the likes of Mastertronic, Reef Bot, Kamoer Reef Master SPA. Regardless, it will need to have the following features: 1) allow the user to select the number of tests per day/week so it can test once a week if it so desires 2) independent reagent swapping in order to avoid wasting remaining reagent in some parameters just because you ran out of ALK reagent for example) 3) reagents need to be cost competitive. I have used Trident in the past and moved to Focustronic (Alkatronic + Mastertronic) because of these issues and would gladly go back to a full Neptune testing system if these are addressed. Upfront cost is not an issue (I did shell out close to $3.000 for the Focustronic gear when I had a perfectly working Trident) but spending close to $1000 per year in reagents is a no go
