AVOID THIS 2010 - 2015 PRIUS / CT200H HEAD GASKET SCAM 

Big respect to Gasket Masters. Only an honest mechanic would live-stream themselves working on a clients car, showing a step by step tutorial explaining the entire process.

By the Way, you guys are awesome for Helping her out. More Business will come your Way

Can you imagine paying 700 for spark plugs. I’m sick thinking about it. Poor lady

Same thing happened to me … went to a shop says first spark plug and timing issue quoted me $1600 then I asked what if replace head gasket “ oh that would be $3500 at least “ dang!!! Bay Area prices are just criminal 🤦‍♂️ Good thing I went to “ Gasket Master” saves me half the cost but most importantly They know what they’re doing … I’m a real customer and I recommend this shop !!👍🏻

Manuel at your Manteca shop helped me diagnose my car. He did it for free. I sent him a pizza for lunch. You guys do good work. Also, would be awesome if someone could call out the shop that fleeced this poor woman so everyone can avoid them.

$700 for the spark plugs?! I did mine for $40 in about an hour. This is why I do my own work. I cleaning everything spotless while I was in there.

Thanks for helping the women out and exposing the scammers

Thank you for your VDO, I just finish fixing my CT200 and tested it for 2 weeks. The problem has been gone. I am so happy. Big thanks to you from Thailand. 👍👍

25k miles and running on my Gasket Master head gasket replacement. Solid people, honest rate, honest pricing.

Amazing person. The emotional expressions are enough to demonstrate geniune frustration with scammers preying on the less knowledgeable. Thanks for sharing this content.

Wow!! There’s a special place in hell for these places that take advantage of a person like that! Thank you for making this video and for being a stand up guy! Well done sir!

I work in servicing and wouldn't even consider doing something like that to someone. That is really despicable man...

Thank you for being one of the few great shops left. I deal with this on a constant basis in my area. It pisses me off to me no end. All we can do is keep trying to help as many people as possible to keep them away from shops like that.

Right on, thank you for giving back . I could tell when you were getting a little choked up that you have a heart . You do a good service to the relatively few righteous mechanics that know what it means to have integrity honesty trustworthy. I proud of you brother . You did a good thing . I too am a honest mechanic . So i know when i see one .

the problem with scammer mechanics is that there is no consequences. start sending them to prison and show them on the evening news in chains heading for court and we'll see how many of them keep on robbing people.

Im a 2015 owner and just acquired mine. Thank you for the valuable advice and continue with your transparency in helping others! You're a good man

Gasket Masters thank you so much. I experienced at the convenience in my home garage a Master class on how a bad head gasket should be repaired on my 2013 Prius. Prompt, Professional, and Precise service was received. Anybody in need of a bad head gasket please call them. To the company management I was very PLEASED!!!

Thats so messed up how these shady shops can get away with crap like that. Also what gives mechanics in general a bad name ruining it for the good ones.

Same scenario happen to me. Brought in to get diagnosed to confirm it was the head gasket. They called me and said it just needed plugs and coils for $1k. I took the car back and did those myself and same thing started happening. I was annoyed a paid that shop $150 for a “diagnosis”. I feel for this lady.

I commend you for your honesty and integrity, and for showing mercy to someone in need. May God bless you 10x.🙏🏼

What a sweetheart . I was searching videos because I just bought a car today. Test drove it felt fine drove it home found out I bought a damn lemon! Stupid me! Shaking engine 2 cyclinder misfire codes! You guys are so so awesome what you did for that woman!

Man you are good dude. Not many people can wear the badge of a mechanic honorably. There are a lot of scum bag mechanics out there, but you care about people and their circumstances. I hope today you are experiencing the abundance that comes with your mindset.

Had the same roundabout repairs scam which was costing me a good lot of money. Got tired like you said and did the repairs myself to clear the rattling vibration shaking engine problem. You have the empathy and knowledge that some garages don't provide.

Replaced the head gasket for my little brothers Prius Toyota Dealer here in Dallas said it had a bad motor after your video and a little inspection I was able to do it in a few hours with a fellpro kit thanks for what you do

That Sucks! These Shops need to be EXPOSED!

You guys are great, professional, and awesome, good looking out for people, that will bring you more business in the future!

Thats what puts a bad rep on mechanics . You reap what you sow . You guys are awesome for being honest and transparent.

I really appreciate your videos and your heart to help people!!

U guys are GODS!!!! I've watched all ur videos! I own a gen 4 but I'm joined in alot of prius groups. I always recommend u guys. I can tell, ur a caring man/mechanic. Believe me, this will come back 3 fold to u!! U are a breath of fresh air in today's world. Thank u! 🇺🇸

Folks wonder why I keep driving my 2nd gen Prius (04-09) they have their own issues too but far more reliable transportation that can be purchased for under $5k will cover 300k+ miles to without breaking a sweat! As for 3th gen Prius Thankfully there are guys like these people who know what the hell they are doing and can be trusted! Thanks for sharing!

Honesty goes along way. Some shops have NO shame. Glad you were able to get her back on the road.

I respect this video. I have been a mechanic for 40 years. I have seen a lot of dirtbags screw weman over and as a man it pisses me off, not all male mechanics are dirtbags. Thanks for keeping it honest and yes i have taken the loss and paid for a job that someone else screwed up.

Subbed after this vid. You are awesome to help someone like that!

Big respect to you. First video I watched from you. Subbed.

Thank you man for the video! What goes around comes back around…you will get your good share for caring for people! Thank you!

Very awesome, thank you for the info and for being so good with your customers!

I really love this guy. This is the guys we need in this world.

Thanks for being one of the good guys and doing the right thing for people. Those other guys are crooks and theives! What a bunch of cowards and taking advantage of a lady who was counting on paying for a honest repair.

Dont live in Cali, but these guys seem legit and give lots of great tips and videos. Thumbs up.

Thanks for posting this video! I've been taken to the cleaners by crooked "hybrid" shops, specifically for hybrid battery replacement. We need to expose all this shops.

I had the exact same problem, dealership did the exact same thing to me. Had me replace spark plugs, coil packs, fuel injectors, egr cooler, egr valve, and intake manifold. When nothing worked they had me get a new engine. then “forgot” I wanted to keep the old engine and let it “go to the scrap guy”…. Last month had a rattling coming from front driver side of engine compartment. Took it to a different Toyota dealership who tried to tell me I needed an entire new transmission “minimum $6-7k”. then tried to have me trade it in and just buy a new car. I was able to “RU-vid diagnose” it while it was at the dealership and found it to be the clutch dampener only $1.1k part $2k labor to install. Can’t even trust the actual Toyota dealerships anymore. RU-vid mechanics FTW.

Criminals. That is just shameful. You guys are incredible.

Wish there were more honest and generous people like you in the world, shame on the fraudsters, from the UK

Nice to know you guys are honest auto mechanics. I'm thinking about getting a Prius. A shame this lady got cheated by dishonest mechanics.

Solid guys right there. Thank you for helping her out.

I would recommend that this lady take that shop to small claims court and sue them for the entire amount.

You guys seriously make the BEST videos! I swapped the engine in my gen 3 at home thanks to your videos! Problem is the new engine is still burning oil. I changed the PCV and there is no change. Is there anything else you can recommend checking? I really don't want to change the piston rings! Epically since you guys don't have a video on it so i might have to have a shop do it. Thank you for all you've done already!

Wow! Thank you Gasket Master for the information, appreciated all your doings. More Power! Wish you have a branch near New Jersey.

My 2012 CT200H is in the shop at the moment...waiting for the dreadful head gasket prognosis. I have been losing coolant and the engine rattled lime it is sitting on the San Andreas fault line. No pun intended!

Respect to you for your honest work!

Lol, i just changed my spark plugs, it still shook, and cant drive it. Says misfire in cylinder 2,3 so i changed my coils and it still shakes. After watching this video today im going to add coolant and change my headgasket. 😊 thank you for the video it really is informative

Best videos ever!! What so you guys think about the gen 3 to gen 4 engine swap? I completed a gen 3 engine swap using your videos and am considering upgrading yo the gen 4 engine. Thank you!

You are one of those rare engineers who care about your customers, shame on that other garage who treated that lady very badly.

I feel her. In the same exact position right now. First car too. Too late now, but im glad I found this video in case my grandma or mom go through this also.

Spark plugs take about an hour on a Prius for someone with practice, she was seriously overcharged. Sorry to hear that she spent so much money she could have bought another Prius for that kind of money... wow.

My 2015 Prius still running in original Head Gasket 115,000 miles. Just changed spark plug today, Parts Iridium Denso Spark Plug $67.00

3:05 man huge respect to you. You felt her pain and we all could see it. You got so emotional right there. If you were a woman, you would have cried but you controlled coz you are a man and a great man. Awesome. Dab 🙏🏽 respect.

God bless you for helping her❤

I have this same problem and have been watching all your videos thinking about just dumping the car. Any chance you will ever be available in Seattle WA?

I went through the same issue with my Prius. They gave me new spark plugs and coils, changed the fuel injectors etc. Still the same problem after spending over $2000. Then they said I had a bad engine which would be $6000 to replace. I was not going that route. So I researched and saw it could be a bad head gasket, which would also be expensive to replace. I discovered by putting a gasket sealer in the coolant will solve the problem. So I am now kicking myself that it would have only cost me only $50 dollars to fix in the 1st place.

Strong diagnostic skill is probably the most important thing a mechanic can have. I own a hybrid shop but I am careful in my diagnostics, and never do guess work and throw parts at a car to see if it fix a problem. A mechanic has to know the nature of s misfire. Things like does it misfire worst at closed loop etc. Is it a random misfire, is the misfire caused by one cylinder. Upon removing a plug does on of the plug look like it’s been cleaned? Obviously caused by coolant making it’s way into the cylinder. Also like you said a misfire after sitting for long periods of time would have had time for coolant to accumulate in the cylinder thus causing misfire but the blue liquid is very useful as well I used them in my shop to check for exhaust in the cooling system. Good job and I praise your honesty which is same policy in my hybrid shop. The difference in me is I’m actually a regualr mechanic like you who just happened to have background in electronic engineering that’s why I fix hybrid and electric car as well, but those guys have no business working on hybrid if they are that poor in diagnostic because hybrid cars are some of the most difficult to diagnose. An example is a no start condition in a hybrid car would have a regular mechanic fooled the car has a stalling problem. They might say it start runs for 15 seconds and stall when in fact the hybrid battery is actually trying to start the car. When an engine is being cranked by a 220 volts hybrid battery pack it sound like it’s idling lol. 😂It keeps cranking it about the same speed as idle for 10-15 seconds and quits if it does not start making it seem like it’s running then stalling.😂

You are awsome! Great video. Thank you.

Best repair shop hands down!!!

Thank you for your videos.

Much respect to you bro

Thanks for helping this person.

look at ll those 2ZR-FXE's on the floor and Prius head gaskets hanging on the wall... I have a 2012 CT200h I bought like this 6 years ago and the CVT was bad from never getting serviced in 221,000 miles. I did a complete engine and transmission JDM 6 years ago and I've had zero problems. I use them in my customers cars too. Toyota hybrid specialist here in Austin, Texas!

Brother I just experience a shaking on my engine this morning after a vacation and the check engine came on. Have a misfire on cylinder one according to autozone scanner. The car was a little low on oil so I added some and it started to run smoothly. I will keep an eye on my coolant levels. If I have to replace. Y gasket, what will it cost me? Thank you.

Man, you guys are amazing for helping her out, those are guys should be in jail.

God bless you. I will put a good word for you out there. I feel so sorry for that woman. She should sue them and expose them. I would spend money on ads to expose them. They're are no different than thugs and criminals.

I went to gm, dude fixed it in 4 hrs! Total pro!!

GOD BLESS YOU GUY AND YOUR BUISNESS. GOD BLESS THAT LADY TOO......

This is awesome, from SoCal, getting a Prius in a couple months. I know where to go 👍🏼

So what should the original shop have done? Just done the head gasket alone and not a used engine? Or used engine and a new head gasket together?

It amazes me how many mechanics will go for a quick buck with dishonesty and destroy their trust, credibility and potential referrals by deceiving a client like this. As my boss once said "It's extremely hard to get a good reputation and extremely easy to get a bad one". A mechanic with integrity is worth their weight in gold -

Man, you sound like a good guy. God bless you and that lady too 🙏✨. Thankyou for the tip too. Krooks are going to reap what they sow.

I had similar problem and cleaning Throttle body helped me, it had a build up. Luckily coolant and HG was ok.

What a nightmare story and mad props to you sir for your compassion. I own a business and I never rip people off or lie to them for money. I sleep well at night.

The shaking/knocking is a hybrid misfire. Its's missing due to the coolant leaking into the cylinders/pressure. But it is a misfire. Poor initial diagnosis by ignoring the low reservoir and not performing a block test.

So sad, as a 3rd gen owner I know her frustration but to be bent over like that and lose that much money and still have a broken vehicle is evil. That shop should be brought to light so they can get bad reviews

I know that feeling. To hear good customers getting ripped off. It makes me sad and mad

All that money saved by driving a hybrid electric car is gone fast.

Have you figured out why the gasket fails and how it can be avoided in the future? All of these gasket changes on 1.8 hybrids since MY 2010 resolve the issue for a short time. The problem is in the block and if you do not grind the surface of the block (not the head, but the block), then all your repairs are the same deception of the client as the replacement of spark plugs and coils.

Three cheers to you guys.

How do you prevent or prolong having head gasket issues

going through the same thing with my prius. Thanks

Is there anything I can do to help prevent head gasket failure on these engines?

This is a known problem.. My question is what's going to stop the new replacement head gasket from failing 75,000 to 100000 miles down the road?

Id go as far to say that you SHOULD have given out that shops name. 700 dollars to change the spark plugs on a prius? That shop does not deserve anyones business.

Sometimes its the mount of exhaust system at the end of the vehicle need to be welded

Is there a better head gasket than the OEM? I will be doing one in the future.

My coolant disappears from coolant reservoir after long 2-4 hour drive, but is fine for short trips around town. Is this headgasket related. Gen3 140k miles.

I fix and sell washers and dryers and I come across these low lifes ripping these older ladies off for hundreds of dollars,, I have done no cost repairs for these ladies , i can sleep at night, these low life's makes life for some hard. My hats off to you Gasket masters your ok in my book.

Do you use Toyota original equipment gaskets or have you found an aftermarket gasket that’s better? Thank you for your videos, you’ve probably saved our engine.

I have the same exact year and model and I’ve been dealing with this same exact issue. A mechanic changed my plugs, coils and mass air flow censor. My car still shakes. Looks like I got got too. I’m down $3k smh

Great! Pretty cool you guys are in my area.

for me, I think some other problem may don't find yet,headgasket won't blow itself, some other problems case it, may be water pump, tempmoster, radiator and electric, only some model like subaru ,it will just headgasket problem.

thank you

Great job

Yeah I just bought a used 2008 it doesn't shake in the mornings but it just won't get any good gas mileage and told the Toyota dealership that all the cylinders are low on compression was a bad boy had the car for 60 days and now it's parked and I cannot return it