Blink Sync Module Offline: How to Fix 

Same here... I'm with Bell. After moving to a new house, there is no way to set it up again. I disabled 5GHz and 6GHz. I'm connected to the 2.4Ghz band from different phones and PCs. Still, the Sync Module won't connect. So frustrating!!!

I have the same problems. I have no where to turn. What a catastrophic time I am having.

I fixed it!! Connecting my phone to the 2.4Ghz part of my network (I disabled the 5Ghz and 6Ghz) and I UNINSTALLED the Blink app totally. Rebooted (network and phone) then reinstalled the app. Connected to my account and it finally stopped telling me "Connection Failed" and that my password may incorrectly entered. My system is back up! Don't despair people. I wasted countless hours over 2 days before this, so happy it's back :)

They do suck, and they delay so much, when you try to select the camera "live"

Agree wholeheartedly…hate these sonofabitches

That is weird. Some viewers did say that having a smaller length password worked for them since blink servers can be a pain sometimes to connect to. Can you maybe try changing your WiFi password, or even connecting via a different wifi network with a smaller length password?

@@blinqblinqtech This short PW never crossed my mind and I guess no one ever think of it but it is worth knowing. I have some good news, after trying so many ways, the only thing that I didn't try was to add the Sync Module "MANUALLY" by entering the Serial Number instead to scanning the QR code, it worked from the first time. This also could make sense with the short PW thing as QR code data might cause an overflow. Anyway, we now have 2 approaches: Manual adding and Short PW. Thanks again. Really appreciated

@@Ahmad_ali_3112 I tried I still not successful, what password length did you change it to?

⁠do the following: 1) do “forget network@ for you current WiFi 2) re connect to your WiFi and enter your password 3)reset the sync module till you get these blinking lights and steady 4) continue adding the module as usual. Hope it will be

Hope you found our video helpful! If not, it would be best to contact Blink support and get your unit replaced. There are some users who face similar issues like yours and it is unfortunately a hardware issue in most cases.

I replaced my internet with a 1gb speed router from Spectrum. I was not satisfied with the performance and replaced their router with a EERO pro 6e (INP suggested) better speed but cannot sync it. I was able to get the minis online but not the sync module. I get an error message that I’ve entered the wrong password which I have not. Customer service for Blink suggested that have my INP enter the MAC address to my account. I’ve ordered another sync Mod that will arrive today. Do you think this will work? Is the EERO Pro 6E a 5ghz router? Help

UPDATE!!!!! I was able to successfully get my Blink Module online. EERO customer service was able to remotely disable the 5ghz for a short time to 2.4ghz and I was able to connect the sync mod at that point. They also said that I could have done this myself in the EERO app trouble shooting section. You may wish to give this information in your next video. Did you also know the Blink cameras can simultaneously record video now? Again, more content for you.

I had trouble reconnecting Blink after changing from Spectrum to AT&T until I heard from BlinqBlinq that Blink only works with a 2.4GHz channel, but I'd been trying to install on a channel that's "shared" by 2.4 and 5GHz channels on the AT&T modem. I navigated to the modem/network control panel to give each channel its own name, installed Blink on the 2.4GHz channel, and changed the names back to the original "shared" name.

Try to add it manually by entering the Serial Number . Worked with me after so may failures