Thanks to a quick solution to my problem. The secret was to unplug the printer when it was on. Then I could move the ink carriage manually. I then discovered one of the ink cartridges wasn't quite seated properly. Problem solved! Thanks again!
Hi, Christopher! If you're still experiencing a problem with your PIXMA printer, our support team will be glad to help. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Another big thank you! It was the cartridges in my great, OLD, MX 922. They 'lit up' when I replaced them, but that doesn't mean they were properly seated. (I've only changed them a million times.) This thing prints such great pictures, I leave it loaded with $$$$ photo paper and print the normal crap on one of my other 3 spread out around the house. *I have no idea what I can upgrade it to, when it's time?*
Canon printer is sincerely the most terrible printer I have in my life. Bought canon ip7240 since 2018 and till now, I haven't been able to use it till now. Displaying error 6000 and d ink doesn't display the supposed red light
Hi. We're very sorry to see you're experiencing printer trouble. The PIXMA iP7240 is not a model that is sold and support at Canon USA. You'll find technical support information at: global.canon/ Just click on your region for printer technical support options.
Thanks. Please release or make available for purchase the Service Utility Tools for the machines that you no longer accept for servicing. It's kind of heart breaking that I can't clean the ink absorber and reset it for myself.
Hi! We recommend posting your questions on the forum at the Canon Community. You may be able to get answers from Canon experts and your fellow Canon users. Sign up and post today at canon.us/forum Hope this helps!
@@CanonUSASupport Thanks, but I went there first. I also called in to Canon support who simply said they couldn't help and that they don't have service centers which would service the printer for me, not for money nor anything else. There's no where in the forum that links to the official service utilities that would let me reset the printer. Please correct me if I'm wrong.
@@Davi-did Thanks for visiting the Canon Community! We always encourage users to browse first to see if there's an existing post which addresses their concern. If there isn't, then we invite you to create a new post about it detailing what you've experienced. Start at the Desktop Inkjet Printers board at canon.us/3v9EIGi and then click the red "START A CONVERSATION" button. Hope to see your post soon!
Hi Maxwell! Our printer team is happy to help troubleshoot any issues. You can find all of your personalized support options, via your My Canon Account at: canon.us/account We hope this helps.
We’re very sorry to see you’re experiencing printer trouble. You’ll find all available printer technical support help within My Canon Account: canon.us/account
